Tyler was awesome, excellent customer service skills! He's an expert in his field and very…read moreprofessional. We were very impressed and will use again!

he didn't just deserve five stars he is an ALL STAR! This is the ONLY person we would allow to…read morecare for our instrument. He is professional, thorough, knowledgeable, trustworthy and an extremely nice gentleman. We are running out of superlatives, so suffice to say he's the best!

Professional!! Great service…read moreWas very open with discussing the piano condition I will use him again

Rich tuned my Steinway and it sounds beautiful as ever…read more He arrived promptly and was courteous and answered questions I had. He then performed a lovely piece for me.

Carol did a fantastic job tuning our 115 year old Steinway piano. Her attention to detail is…read moreamazing. In addition to tuning she was able to help repair some keys that were not functioning properly and help us out with suggestions to maintain the piano. We would highly recommend Carol for anyone needing tuning or repair work on their piano.

Carol was great. She arrived before time and took her own time to clean the piano and then tuned…read moreeach keys individually and explained about the whole process and some more things about piano health in general.

Jeff did a great job on my console piano and on my mom's grand piano. Neither piano had been tuned…read morein several years and Jeff was very accommodating and kind. His pricing was fair and he was very clear in his communications with us. He was very thorough and I highly recommend him for your piano tuning needs. My old piano sounds great again, thanks to Jeff!

Jeff provides prompt, courteous and professional service; he has many years of experience and…read moreexpertise, and he always does a great job.

Paul Larudee is the very Best.. He's got my 100% endorsement. As a pianist and teacher, I must have…read morecomplete confidence in whom maintains my Steinway grand. And Paul has earned my trust re: his ability to tune, voice and repair my piano when needed. I have referred Paul as well to my students and they are very pleased with his work. https://arioso7.wordpress.com/2026/01/18/a-piano-technician-to-treasure/

Very nice experience with this business. Friendly service. Responsive, honest, high quality work.read more

I highly recommend Jian Min. My daughter used to play piano but hasn't in years. Recently my 6 year…read moreold granddaughter started lessons and I decided to get it tuned. It's been about 20 years! Jian arrived on time, after examining he quoted me a price of $145 for medium level tuning and recommended 6 month retuning. It took him about 1 1/2 hours. He needed bright light and absolute quiet. He even had us turn off the heater. One key was stuck and he fixed that as well. I had looked around- several music teachers do this as a side job and a local person wanted more than double for the same service. If you want dependable, high quality workmanship at a reasonable price this is the place!

I'm glad I came across this listing because the name speaks for itself. Not only was it affordable,…read morethe quality of work is way beyond the cost of the service. I bought my upright over 10 yrs ago. It was tuned for the first (and last) time about 9 years ago. I was sort of embarrassed to share that but felt he should know anyway. Jianmin simply said that due to it being so long since its last tuning, he would have to come back for a 2nd tuning to make sure it's going well. I believe his assessment is accurate and trustworthy. After the 2nd tuning session, I will have him come annually. FYI: Jianmin is very quiet, polite, and gets to work right away. He did asked for absolute quiet, which I think would make sense if you want things done right. I like people who are more focused on providing 100% quality work than being focused on small chit-chat.

Quick response On time…read moreCall ahead of arrival Comparable quotes Friendly staff All the above made our experience great!

I have owned my Kawai piano for 52 years. In that time I've had many tuners tune my piano. When I…read moremade an appointment with Burton and Wilson, I was surprised when I learned that two craftsmen would come to work on my piano not one tuner. I never heard of this and was intrigued! When Des and John worked on my piano, I could tell they knew exactly what they were doing. Not only was my piano tuned, it was thoroughly cleaned. The two reminded me of craftsmen of the olden days when things were done right. It wasn't until Des and John left when I sat down at the piano and practiced for an hour or so did I realize how thorough and excellent the job actually was!

Greg just finished tuning my Steinway Model B, purchased in 1971 from Steinway in NY and here in…read morethe Bay Area since 1974. Greg did a painstaking, amazing job, for a very reasonable cost. He also educated me quite a bit about Steinway pianos generally and about mine in particular -- not surprisingly, considering his vast expertise, it turns out he does work for Steinway to make sure the pianos they sell locally are perfect. Over the 50 years my piano has lived in the Bay Area I've entrusted its tuning and voicing to perhaps a half-dozen professionals, all highly rated here on Yelp! and well-reputed in the musical community, and from now on Greg is the only one who will touch it ... So There! So glad I found him (thanks, Yelpers!)

Greg did a great job getting my Steinway B tuned and sounding uniform from top to bottom. Very…read moreknowledgable and experienced. Reasonable price. This area is lucky to have him.

Thorough piano tuning and great service! I've used them 4 or 5 times over the years. I've never had…read morea problem.

James did a great job! He was prompt, friendly, and did excellent work efficiently. My piano sounds…read moregreat for an upcoming house concert. Highly recommend!

Very excellent business to order reconditioned pianos from! We are extremely pleased and glad we…read moredidn't chose from a random single individual. The piano we ordered was shipped with care inside our house by the owners themselves, and they had the further courtesy to even test and install it while also explaining the specifics of our model and how to utilize everything (such as plugging in and explaining the temperature humidity control system, the petals and how to utilize them such as pushing one of them down then left to make it quieter, opening lid etc). We are ABSOLUTE beginners so we appreciated every single information they gave us even if others may find it obvious or common sense. To future pianists (or if you already are one) looking for a good pre-owned piano in Cali, they definitely get a 5 stars from me. The owners, Andrew & Bryan, without a doubt have a deep respect for the art of pianos shown by their skill (they played inside our house during the testing), care/reconditioning (the pre-owned pianos go through a thorough check by them which includes tuning and cleaning so you don't have to go through the hassle. There's other things they do as well in part for the reconditioning but I know most people look at tuning first when it comes to maintenance, just visit their website for more information), and their excellent customer service. Very pleasant and genuine people to purchase from, please support local businesses that genuinely love their work and their customers!

NB: I've also left this review on Google, but I'm so happy with this company, their service and the…read moreinstrument I bought from them that I'm repeating it here: I'm delighted to recommend these guys! I finally reached a point in my career where I needed an excellent instrument at home for both coaching and my own concert prep, but a grand wasn't logistically feasible in our space. I spoke to Andrew about the kinds of things I was looking for in a piano and he arranged for me to come down and play a number of possibilities, even some that were mid-restoration in their workshop! The 1867 Steinway proved to be the perfect fit - it looks and sounds BEAUTIFUL and is the perfect amount of piano for our house. I also have to mention that they did some last minute adjustments to the action per my request, and also bravely fielded some tight Victorian stairways to get the piano moved in. If you're in the market, take a day to drive down to Santa Cruz, enjoy the beach and test out some pianos!