Can you say Government employee? Well, although there are a few friendly clerks, most of these folks do their jobs in a somewhat miserable government office type fashion. Sad since Oceanside is such a friendly place, but about 1/2 of the workers here seem to dislike people or something. The overall attitude is, "Ok NEXT!", and we are not talking service with a smile. Thatsaid, way better than the DMV, but not a happy place. Let's privatize this so folks have to be friendly and courteous or see you later. Our tax dollars at work yes, but friendly counts! read more

I stopped in just to drop some mail for work & pick up some flat rate boxes. The post office was clean and to my surprise, the supplies area was fully stocked!! I can never find anything at the Oceanside branch! I'll be coming here from now especially since it's so close to my work! read more

I don't know why people complain about this post office unless they already have a preconceived notion that government services are no good and should go away. Fairly expedient in processing what I needed to send. In and out within 5 minutes with me having everything ready. Staff were nice and professional. read more

I don't come to the post office often, but my experiences have been terrible! All I need was to find out what my mailbox number is considering I just purchased a Condo. The first time I went in I was told to leave my name number and address so that the courier could call me and tell me. I asked if they had any way of just telling then, but was told that they don't have that capability.. Okay a week passes no call, so then I go back and talk to the same person and we argues with me that she saw the guy call me. Then she calls the courier I front of me and it was clear that he did not call me. Then to make matters even worse she mentions something negative about the company I work for considering I was in my work clothes because I had to go during my lunch break. Very unprofessional. Then she gets off the phone as the courier has left the area and tells me to write my number down again!!! Are you serious!! If I have to come back the third time I will be writing a letter to the director! Her name is Griselda. read more

This location is awesome! I went around 3pm on a Monday and there was barely anyone there. The man helping me was very friendly and he definitely knew his stuff. read more

I wish I could give STEVE a personal rating, but I can't. So I will say that he is the rudest person I have ever met in my life. Treated me like I was lower than him, that I had less intelligence, etc. He almost made me cry. I told him that I understood it was almost Christmas but I wish he would be nicer to me. He just stared at me and told me to go to another window. He cut me off at every question I had and proceeded to tell me I want paying attention. I went over to the other window and the guy that helped me couldn't have been more helpful and positive. I wish I remembered his name, all it says on my receipt is clerk #25. I like this location, it's convenient, and they offer a lot of services, however people like Steve ruined my experience and my day and it makes me not want to go back. read more

Pity there is not a "No Star" rating for this Post Office. I have in the last month received four items of mail that were not mine, including two parcels, so Heaven only knows how many pieces of my mail got delivered to someone else. Only a week ago, I checked a tracking number to find that an item I was expecting to be delivered that day, had been refused by me and was being returned to the sender. Strange, as I was not home all that day and I live alone..... After trying to call for over an hour (no one EVER answers the phone there) I contacted USPS head office to file a complaint, then I had to go to the Post Office and try to retrieve my package. I did get my package luckily and was assured that this would be dealt with, the carrier would be spoken to and situations of misdirected mail and my mail being refused by a non existent individual at my home would not occur again. Two days ago, a week after this assurance, I received the second of the two parcels I mentioned earlier that did not belong to me. Sadly, this is my post office for the area I live in so I am doomed. I am a democrat, but the US Postal Service is definitely an industry that needs to be privatized, as it is archaic, unreliable and no one really seems to care about customer service. Why should they? They're protected government employees. read more

Employees are nice, but lines are usually pretty long here. I usually go mid-day so maybe that's why I always hit a line.

OK so I think the first time I went here it was in the twilight zone bc ever since then I have not gotten the same lady (only white lady there), and therefore have had great service! Everybody else is super helpful and friendly. Also, this office is not as packed as the other one I use in Carlsbad. read more

Yes, this location has long lines (most post offices do), but the employees are always friendly & helpful. Also, my husband & I got new passports through this location & we HIGHLY recommend it! The attendant was very friendly, helpful, and knowledgeable. read more

I am a frequenter of this post office because it is the closest to my house and my husband is currently deployed over seas so we are sending packages almost weekly right now. Everyone has always been very helpful and polite in what is almost always a busy and chaotic place. The other day I was in to send my husband his birthday package with my kids in tow. By the time I got them out of the car, secured in the stroller and package in hand, we walked in the door at 5:03PM.... to late! The supervisor (Mike I believe) was kind enough to make an exception for me and let me be the last customer of the day. Thank you sir for taking pity on a busy mom! I will continue to use this post office for all of our shipping needs (and we have lots!) and recommend them to others. read more

Been here twice both times not bad but my 2nd visit was a lil more pleasurable than my 1st. The customer service is only so so but the self-service kiosk is amazingly convenient :) read more

I love this location! I use the APC machine every time to avoid the line & am in and out quickly. The employee's are also very nice and helpful whenever you have a question. read more

Although there isn't much you can do about occasional long lines, this Post Office always has an employee in front of the counter making sure you have everything you need, and they'll pull you out of line to get you checked out on one of the kiosks if your package meets the criteria. On top of it, all the employees are very kind, happy and helpful. read more

This is one of the best post offices around. It's usually not too crowded and the employees are always nice and helpful. I have brought two of my kids here for passports and Don made the process quick and easy! read more

This was the nicest post office I've been to in a long time. It was clean. The staff was quick and line moved fast. Way to go. Have to remember this gem. read more

It's election time and I'd like to remind the staff, especially the route drivers, at 92056 that postal ballots can be mailed up to election day! It says so on the envelopes and the Elections Office says the same thing. Last year I had a debate about that with my route driver and he refused to take my ballot. I also found out later that several of my neighbors ran into the same problem. So.....be informed about this on both sides. However, I urge you to mail it a day early just to be sure and, this year, I think it takes two stamps because of the weight of the ballot. Exercise your right to vote! The country needs it and so do you (the walk to the mail box won't hurt you). read more

Don in the passport office was terrific. On time with the appointment to the minute. My husband and I were being complicated and he was so patient and helpful, he was great towards my son and keeping a sense of humor through out. the entire experience. Almost made it a fun experience. There was a line up of people who didn't have appointments getting antsy while we were getting processed but he handled them all professionally trying to save them time even though one woman clearly did not like to adhere to the policies the employees have no control of. read more

Nice folks behind the counter, but the landscaping is disgusting. Weeds grow when it rains, then left to die. We have travelled all over the US and noted the pride other USPS offices take in their town. Not here. Asked about it, the young worker replied "its the government's fault". If you can't maintain it, at least put in concrete! read more

I really like the people at this Post Office and waiting in line is sometimes entertaining but there usually is a wait and it is a little run down. I think that they need to spruce it up a little and hire a few more people. At the very least that might help Oceanside's economy a little. read more

I've tried calling for the past 2 hours to make an appointment to get my daughters passport application sent out which happens to be by appt only, and all I get is a busy signal. How am I supposed to make an appointment, if I can't even get through to make one?!?!! RIDICULOUS!!! read more

DO NOT GO HERE!!!!!!!!!!!!!!!!! I KNOW IT'S LONG, BUT IT'S WORTH READING!!!!!!!!!!! If I could give this post office 0 stars, I would. But I had to give it one to write about my experienceS... 1. 8/24/15, I had a time-sensitive parcel that I had to mail to an attorney, IN California. I went INSIDE to the counter, to mail it. They said the estimated delivery date was the 26th. Needing it delivered, by the 29th, I figured that gave enough wiggle room. Apparently not. It wasn't delivered until the 31ST!!!!!!!!! 5 DAYS later than the estimated delivery, and did not get there in time for what the attorney needed it for. 2. 9/7/15, I went to the drive up mailbox and dropped off my car registration needed to be postmarked by 9/8/15. Dropping it off a day early, and the mail in those mailboxes getting picked up each day, I thought I was good, it would be postmarked a day early. Once again, NOPE. All of September, I waited for my registration in the mail. Two days ago, I got a notice from DMV saying my registration was post marked late, and needed to pay a late fee. I went into DMV today, and they told me it was postmarked on 9/16/15. 8 DAYS LATE!!!!!!!!!!!! Are you kidding me?! So they didn't pick up the mail in the mailbox for 8 days?!?! I thought it was supposed to be DAILY?! And no, this was not a fluke thing, since this is the SECOND time, and the SECOND piece of mail that has been late. Not by 1 or 2 days, but 5-8 DAYS LATE! 3. 10/1/15, after DMV, I walked into the post office and asked for the supervisor. I was met with Cristel. (She didn't introduce herself. I had to ask for her name after). Immediately she had this attitude, with a smirk on her face, spinning her glasses around in her hand, like she didn't give one you know what. She asked me what the problem was, and I told her about both instances. She seemed like she was in a hurry and wasn't listening at all to what happened. I brought in my new registration which shows the post marked date and the late fee I just paid. I requested they reimburse me for the late fee. Immediately she was defensive about both issues. Cristel: "that doesn't sound right." Me: "Well it is, because I got a tracking number for it." To my registration issue... Cristel: "My supervisor would argue with you too. We don't know when you put your registration in the mail. The post office doesn't just give out money. Since we didn't see you put it in the mail, it's your word against ours. I can tell you the mail that is put in the mailboxes, is picked up the same day." (My supervisor would argue with you too?! Really?! So right off the bat I'm wrong and you supervisors are going to ARGUE with me? Is that customer service?) Me: "Apparently not! This is 8 DAYS LATE! (Showing her the paperwork from DMV that says it was postmarked on the 16th.) This is the second time this has happened!" Cristel: "Well we don't know when you really put it in the mail." Me: "Do you guys have cameras here? Can you check the film when I put it in the mailbox?" Cristel: "No, we only have scanners. That's what I'm saying, we don't know if you really put it in the mailbox then." Me: "Then should I get the check with the date on it?" Cristel: (smirks and shrugs) "That won't help you." Me: "You are unbelievable. Is there someone else I can talk to?" Cristel: "She'll call you." I just walked away, and she slammed the door. Nice. Real classy. Real customer service. To even say, "I'm sorry, I can't issue you a reimbursement for the late fee, but I apologize this happened twice to you. I will look into it." Would have even been acceptable to me. But automatically, customer is wrong, lying, and they do everything perfect there and Cristel has too much pride to even apologize this happened. SUUUUUCH an attitude and I don't expect to hear ANYTHING from her supervisor like she said I would. If Cristel is working there, her supervisor allows that type of behavior and probably operates the same way. But if I don't hear anything today, you better believe I will be back there to get some answers. So doesn't matter if you go in, or to the drop off mailbox outside, no matter what, your mail will NOT be post marked on time OR delivered on time! Something is seriously wrong with this post office. And even more so, something is seriously wrong with the supervisor, Cristel. read more

US Post Office - Estimated delivery- 8/26/15. Arrival- 8/31/15! 5 DAYS LATE!!!!! - Post Offices Near Me - Oceanside, California

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Just plain horrible. Lost 17 of our packages in November 2015. Still no movement on them despite showing USPS confirmation they were picked up. Have called inspector to no avail. Now, none of our packages are showing up as scanned until AFTER they leave this location. Now taking packages into Carlsbad location. Someone needs to investigate this location. read more

When you call they pick up and HANG UP. They act like they are doing you a favor just to open the door. Years ago this post office was great very friendly and helpful, not any more. read more

My experience is quite different from some of the reviews here. I haven't had to call here but it's always frustrating trying to call any post office. ( speaking from past experiences anyways ). I went here at a busy time and although there was a line there was someone assisting the line & he helped about 4 people with ease and was very informative and then continued to ask each person what they need help with. I sent somethings overseas and I tend to forget to still address the package too (as well as the form) The man helping me was more than patient. I mean they do this all day long and I don't. They are very thorough in making sure to ask if we need anything else, I didn't, but when you are nerve wracked you just might forget to buy your forever stamps. Ya know when you go to the store for milk but come back with everything but the milk. Today their customer service seems to have stepped up a notch. Happy Snail mail everybody! read more

I am so fed up with my mail man!! I have opened cases against him with no results! Last month a car hit our mailbox knocking it to the ground (pretty sure it was our mailman). My husband posted it back up the same night pushing it into the dirt. We then received a notice stating that mail will not be delivered until our mailbox is fixed. I had a package that same week arriving from Amazon and received an online notification claiming "delivery attempted." 1. Nothing was "attempted" because I was home all morning and day with my main door open waiting on this package. 2. The package wasn't even going in the mailbox, it was too big. So why hold a package that is not even going inside the box!? My front porch is not broken!!!!! I called corporate to complain, they opened a case and scheduled a "redelivery" for the next day. The next day, the mailman knocks on my door pretty upset looking and says "did you get my notice I left!? I'm holding your mail until your mailbox is fixed, I've had boxes fall into my car before and blah blah blah!" I explained that when we moved in, the mailbox was on the floor last year and when we contacted our lease office, the guy just came and stood it back up. He went to his car to give me a paper that has mailbox standards to give to our property manager and suggested that we put our mailbox in a bucket with cement. Maintenance permanently fixed our mailbox on Monday morning and we even received mail yesterday. TODAY I get another "attempted delivery" bs notification!!!!! Again, another package that doesn't even go in my mailbox! It's a damn record player!!!! My mail man is either lazy, angry and holding a grudge for the complaint or just playing games and we're sick of it!!! Called and held 28 mins today to schedule another redelivery and file another complaint. Also, another mail man is always marking packages as "delivered" several hours before they actually get here. read more

I have called six times in two days and only got a busy signal. I thought I had the wrong number until I read other Yelp reviews. Terrible service. I am working in San Diego for the time and can't make it to the Post Office in time to pick up a signature required package and they're closed on the weekends. Trying to call and ask them to put the package in a locker for me, but they won't answer at all. This place is ridiculous. Too bad Yelp forced me to give them 1 star. read more

I have this to say regarding the Avenida Del Oro Post Office, their customer service policy stinks! I waited in a long line for a clerk and when I finally got one (Carol) I asked for a delivery confirmation slip as there are none on the counter. As I stood their filling it out (It's very short) she summoned the next customer and then told me she was unable to complete my transaction as she started a new and lengthy one. I was told to get back in the front of the line and wait for the next clerk. I was not happy to do so as I had waited quite a while to begin with and was late for an appointment. I objected and told her that I remember waiting my turn while others filled out slips and they were not asked to get back in line. She said, "Sorry, that's policy". I asked to speak with her supervisor (Sheila) and had another uncomfortable wait for her and was about to leave when she appeared. When I told her my problem she "coldly" said "that's our policy". If this is an example of our government service it's no wonder people are afraid to let them run our health care. They are a cold and indifferent entity. I wish I knew how to contact the Postmaster General that oversees that Post Office so I could tell him what I think of their customer service. read more

this is by far the worst most un professional post office I have ever had to deal with. community boxes in our neighborhood were broken into and all of our mail was stolen.The delivery driver put a note on our box saying it would be fixed on the 18th of coarse that did not happen.I went to the postoffice to find out what the deal is and the supervisor was by far the rudest b@### i have ever had to deal with.She basically said its not our problem and you have 30 days to fix it or your mail will be returned to sender.I then asked for a list of venders to call because I have no idea who fixes mail boxes and she said its going to take a while we will get back to you are you freaking kidding me. Now I know why people go postal!!!!! and I also know why the post office is losing money its as bad as going to the DMV read more

After complaining in person at this post office about a month ago, things got better until today. A short dark haired postal worker (seemed like he might be Filipino or Hispanic ) dropped off packages at the door and rang the doorbell. Every postal worker from this post office is flipping different in what they do. My husband who is a 90% disabled vet came to get the packages and the worker is sitting in his truck at the mailbox. My husband says "is there any mail in the box?" from the front door 20 feet away or more. Because some workers drop all of the mail off at the door in a container and some don't which is retarded(vindictive) ...like why bring me a box and then stuff the mailbox at the street with more packages and regular mail? So the guy says snottily "you'll have to come over here and look!" As if he thought my husband was asking him to bring the rest of the mail which he wasn't. So my husband goes to the mailbox and the postal guy is standing there like waiting for him. My husband says "you don't have to be like that. Just say yes or no" and the postal jerk says "I don't have to say anything to you at all! Just look in the box!" And my husband who is pulling out more mail and packages out of the box said "I don't have to take your s$$$...just move along" because the idiot decided to continue spewing his two cents worth and the guy says "I don't have to take your s$$$ either!" And so my husband then said "then go on and move along". So the worker drives to the next house and starts talking to the neighbor next door. So I look at the first package he shoved in the box and we go back to the first complaint I made in January...the moron delivered someone else's package to me! Wtf? So as soon as possible I am moving my mail to a postal annex near me that is independently owned. I am sick of these rude postal workers that hate their jobs. read more

the post office has lost my package and the manager maria balton refuses to answer the phone and refuses to do her job this his the name they give out her name i lost lots of money can not and will not trust the post office liars 5 months and nothing look it up you dial the post office number 760 8063866 nothing not happy at all and that is my opinion my experience read more

If you need to talk to someone at this location, don't call the number. It's continuously busy. I called for 5 hours straight off and on, phone busy. I ended up going there in person to get assistance and u noticed that a phone was off the hook. When I brought to the clerks attention she asked another clerk. The response was, they put a customer on hold and picked up another extension but forgot to hang up the other. This happened on more than one occasion. Just not great customer service. read more

This post office is an absolute JOKE! I have had delivery issues with them that are bordering on criminal. I've paid for premium forwarding service beginning November 14, 2012 through the first of the year (2013), which cost a LOT .. never have received even the first package. Delivery is supposed to be priority mail (2-3 day service) and it's now been 10 days since my first delivery should have started - NO MAIL. I doubt I'll ever see any of my money back and this post office has messed up several business and personal transactions for me by this point. I'm fed up with them! read more

Their phone is always busy. I've called them at least 20 times in the last year and have never been able to get through. When I went it to tell them the supervisor told me they purposely leave it off the hook because they are too busy to answer and that if it's busy in the future I would need to physically go in. read more

These people are what give the post office the rep it deserves. After giving up on the pathetic phone customer service system..I decided to go down in person. Id arranged to have a package held at the post office to be picked up after being notified by email. Theyre supposed to hold it 15 days. Well I never got an email except the one saying they wete returning to sender. After looking at the tracking info it was obviously only there four days. So im thinking this should be relatively simple..intercept the package and have it sent back to my post office. Oh no..yould have thought I was asking about a quantom mechanics theory when I presented them with the apparently insane idea theyll hold a package for you there and notify you to come pick it up. " address" I dont want it sent to my address. " do you work here?""why would you have a package sent here?""someone sent you an email?" Um yeah..you did..see here on my phone.. This went on for quite a while..with a supervisor no less..im proud of myself for not screaming..I literally felt like id taken crazy pills or somehow stepped through the looking glass read more

If I do not pick my mail up EVERY SINGLE DAY, if I miss one day, they leave me a pink slip and I have to drive over there and stand in line and most of it is junk mail that I never asked for. It depends on the driver too. We had a mail lady who was very personal with all of the neighbors and made every effort to not inconvenience you. When she retired we have had drivers who knock over mail boxes or in my case just bend it over and then suddenly we are all driving to the post office regularly to pick up mail because suddenly our mail does not fit in the box. Then the phone is ALWAYS BUSY for hours when you call. We should have input into evaluating the drivers. People complain about the in office service which I have not experienced but the drivers change daily and apparently have no accountability. I am able to drive over and get my mail - under duress - but I have neighbors who would not be able to do that. Shame on you for creating impossible situations that we are actually paying for and that we have no say about. read more

Lost my package and didn't care to help out. They act like it's not their problem. If my package never gets scanned in and gets lost before leaving your building then yeah it's your fault you incompetent people. You should tell people they need insurance because you guys can't even do your job right which is what we are paying you to do. Cost me over $200 because you guys can't do your job right. The employees here should all be fired and replaced with people that can actually do the job right. How does a package dissappear into thin air? Maybe the employees are stealing people's packages, either way avoid this place at all costs and if you don't, make sure all your packages are insured. Our government sucks ass and this place proves it as this government service is unreliable and they don't care if they lost your valuables. If you hate your job that badly then quit and get a real job instead of being a package pusher. read more

I can't wait for the day when the Post Office is obsolete and everything has to be electronically transmitted because this Post Office is not worth the money it costs to keep it open. If you go in person, the place is chaotic and the lines are ridiculous. Forget about phoning. They take the phone off the hook. Even when it's closed, the line is busy. There is no one overseeing the place, and mail seems to be lost in cyber space. Forget about getting your mail temporarily forwarded. They simply return it to sender noting either "addressee is unknown", "no forwarding address", or whatever else they feel like making up. But, of course, when you are lucky to get someone to respond to your concerns, they deny doing anything wrong and blame it on some unseen, unknown entity existing only in their own minds or somewhere in cyberspace, address and phone number even unknown to them. There is nowhere else in this Country such incompetence is tolerated. Let's close them down and start all over again. read more