He charged me less after discovering he counted clothing pieces wrong at drop off. Appreciate…read morehonest businesses.

Extremely disappointed in the customer service here. I spent quite a bit of time researching…read morecleaners with good reviews because I wanted to make sure my clothes would be properly cared for. Although it's a bit of a drive for me, I ultimately chose Cleaner Cleaners based on their reviews. My initial experience was great. Drop-off was smooth, and the customer service was pleasant. Unfortunately, after picking up my clothes and getting home, I realized that one of my pairs of slacks had been damaged. There were shiny marks imprinted all over the fabric that were not there when I dropped them off. I brought the pants back to show them and asked whether the marks could be removed. I was told they could not be fixed. At that point, I asked for a refund for the $10.50 cleaning service. The response I received was, "For what, cleaning them? We don't guarantee a result." I found that response incredibly disappointing. I was only asking for a refund of $10.50 for a service that resulted in my pants being permanently damaged, when realistically I would have expected a business to offer to compensate me for both the cleaning and the approximately $60 pair of pants they damaged. Instead, they refused the refund and offered no apology whatsoever. I was also sarcastically told to "call the pants manufacturer" because supposedly the fabric was the problem. If they believed the fabric could not safely withstand their cleaning process, I'm not sure why they proceeded with cleaning the pants in the first place. I also dropped off the exact same pair of pants in a different color, and those came back completely fine, so that explanation doesn't make much sense to me. Mistakes happen, and I would have been much more understanding if the situation had been handled with basic accountability and customer service. Instead, I left with damaged pants, no refund, no apology, and a dismissive attitude from the business. Overall, I absolutely do not recommend this establishment. My biggest issue isn't even that the pants were damaged -- it's how poorly the situation was handled afterward.

Great guys great service . Used to go there all the time when I lived in Vista . Second to none!read more

We have been using Towne Cleaners for the last five years. Partway through that time, the business…read morepassed to new owners, who have been just as professional. helpful, and friendly. I get my work shirts cleaned here, as well as the occasional comforter or large item. In today's economy, it isn't easy to run a small business, but I am happy to support this family business. Give them a try--you won't regret it!

great local shop. Jack is very friendly, they are reasonably price and do fantastic work.read more

Having my clothes glittered by somebody else's, and then presented to me as "cleaned" is quite the…read moresales tactic.

Recently relocated and truly hated to leave my old cleaners. So thrilled to find these guys. They…read moreare so friendly and sweet, and their pricing is perfectly reasonable. Excellent cleaners, highly recommend.

They are friendly and do a great job dry cleaning clothes. They had my order done and ready for…read morepick up in just a couple days. I will definitely be going back for any future dry cleaning needs.

had an experience worth raving about at FIRE MOUNTAIN CLEANERS. was briefly in town between…read moresignings and needed some dry cleaning done quickly. Geraldo and his crew took great care of me and offer 24-hour turnaround. dropped off two shirts (to be laundered) and two pair of slacks (to be dry cleaned) Friday morning and picked everything up Saturday. next brief visit home, I brought in another pile of clothes. not in a hurry this time, dropped off Thursday evening and picked everything up Tuesday. nice folks. fair pricing. excellent service. highly recommended.

We came in today with a few items, some large jackets that hold sentimental value, a few suits (one…read moreof which was over $2000) and other items. The young woman behind the desk was extremely rude. She stated that the suit could be repaired, but that the seamstress "doesn't like doing that, because it's so time consuming." WOW. That's great customer service, right? Then it came to the jackets, she said it starts at "$65" with an eye-roll. At that point we left and took our business elsewhere. We've been coming to this dry cleaner for over a decade. What shame to see it in the hands of such a disrespectful person.

Horrible !!! Make you prepay and when they mess up, lose your clothes or stains still on you can't…read moreget your money back!! ASKED TO SPEAK TO OWNER I WAS REFUSED. Also refused to see statement and breakdown. I'm disputing the charge at this point

Amazing price and service! Great customer service and the quality of their work shows in every…read moreclothing I bring in to clean. I know they offer ease and convenience of pick up and clean for companies with nice company perks like that. They treat your important clothing such as your beloved wool jacket and silk dress with the best care and service. I can focus better on work and life knowing my clothes are well taken care of. If you're in the area, check them out!

I brought in two relatively inexpensive loungewear outfits to be pressed. Seyed was friendly and…read moreprofessional. But the first thing I noticed was a sign in their front window indicating that they care about the community and the people in it by offering a service that I've shared a photo of in this review. Pressing my two outfits elevated them, and I really appreciate how much nicer they look. Weeks later, I brought Seyed a cherished stuffed toy that needed some "maintenance." He handled it with care and expertise, and I can't wait to regift the stuffed toy to my future grandchild. I highly recommend Melrose Cleaners for all of your garment needs.

BEWARE: This is not a dry cleaner, as advertised. I brought my wedding dress there to get some…read morelight dirtying of the train cleaned. They were supposed to have my dress done 9/4 but did not complete it until today - with my wedding this upcoming weekend. They wet washed a beautiful $6000 Alexandra Grecco gown, a buttery soft silk crepe. It now looks like it is tie-dyed with stains, only a few patches of the original ivory color showing through. It also feels like cardboard now, the buttery softness completely turned to starch. It is legitimately unwearable. I am at an absolute loss how absolutely idiotic it was to wet wash it when I asked specifically for dry cleaning. And it is clear with that material type and the gown type that you would not just throw it in the wash. We can tell it was wet washed because the hook is now rusted and the soft crepe feels starchy. And, the staining is all over the gown, even in the lining underneath. There are also at least 7 snags on the dress, and black marks all along the bottom. They tried to tell me that because the "dress is old" it should not have been cleaned. However, Alexandra Grecco did not even start making dresses until 2014, so its wild that they think this dress was an antique. Also - if you have reservations about its ability to be dry cleaned TELL THE CUSTOMER! Don't just ruin it!! I genuinely don't understand how they could mess this up that bad but DO NOT use them for anything, ESPECIALLY anything you care about or need dry cleaned. Then to keep the dress weeks after the original date it was supposed to be completed gave me NO TIME TO FIND A NEW DRESS. These people are terrible. Buyer beware.

Fairlane Cleaners…read more This is the laundry and dry-cleaning place my husband really likes. It's close to our home, and the staff here are very friendly and helpful. Sometimes if a shirt is missing a button, they kindly fix it for us. Although there is usually a fee, some places don't always remember to take care of special requests, but here they do. The prices seem reasonable compared to other shops around here. That's one of the reasons our family feels comfortable and confident dropping off our clothes here.

This place is the most awful business! This owner cannot be trusted! We paid for tailoring of a…read moresuit and planned to pick it up the day before the event. I came to pick it up and it was not ready. I was calm and asked when it would be ready. I asked if I could come at 10am the next day. He said how about 11am. I came in at 11:30am and it was still not even done! He wasn't even there and the employee had no idea what I was talking about. The employee is scrambling to help me but this is pushing our time too close to the event. I have been loyally coming to this business for years and when the ownership changed hands it has gone so far downhill. I will NEVER come here again. This man is awful.

Excellent customer service. This business responded promptly to my service request on Yelp! to have…read morea pair of pants hemmed same day for a business trip. This was early on a Saturday morning. I was instructed to arrive when the store opens, and theycould have my pants ready by the end of business day. I dropped off my pants at 10 AM and received a call at 11:30 AM that my pants were ready for pick up. The pants were perfect, and the cost was very reasonable. The staff was incredibly friendly and professional. I found my go to place for alterations in San Diego!

I came to Primo Alterations due to the excellent reviews and they did not dissapoint! You truly get…read morethe quality of work you pay for here. Isis was great and did a perfect job on my wedding dress. All the staff is helpful and friendly. I went back for a couple of other minor outfit alterations just a little over a week before my wedding day. They were able to get it done even quicker than I anticipated and again I was very satisfied with their work. Excellent quality and service. Thank you!

Mary is an EXCELLENT tailor at the MOST reasonable of pricing…read more I always find myself in an emergent need for alterations. Mary has always delivered. I'm short-statured and have met quite a few tailors in my lifetime. Mary takes the cake on quality and efficiency at the lowest of prices. Don't pass them up for your tailoring needs.

Annie is absolutely amazing! She has from the beginning always done beautiful work!…read moreAnd she does it in a really timely manner too!