Always a pleasure. Quick turnaround time and excellent service from everyone who is thereread more

Extremely disappointed in the customer service here. I spent quite a bit of time researching…read morecleaners with good reviews because I wanted to make sure my clothes would be properly cared for. Although it's a bit of a drive for me, I ultimately chose Cleaner Cleaners based on their reviews. My initial experience was great. Drop-off was smooth, and the customer service was pleasant. Unfortunately, after picking up my clothes and getting home, I realized that one of my pairs of slacks had been damaged. There were shiny marks imprinted all over the fabric that were not there when I dropped them off. I brought the pants back to show them and asked whether the marks could be removed. I was told they could not be fixed. At that point, I asked for a refund for the $10.50 cleaning service. The response I received was, "For what, cleaning them? We don't guarantee a result." I found that response incredibly disappointing. I was only asking for a refund of $10.50 for a service that resulted in my pants being permanently damaged, when realistically I would have expected a business to offer to compensate me for both the cleaning and the approximately $60 pair of pants they damaged. Instead, they refused the refund and offered no apology whatsoever. I was also sarcastically told to "call the pants manufacturer" because supposedly the fabric was the problem. If they believed the fabric could not safely withstand their cleaning process, I'm not sure why they proceeded with cleaning the pants in the first place. I also dropped off the exact same pair of pants in a different color, and those came back completely fine, so that explanation doesn't make much sense to me. Mistakes happen, and I would have been much more understanding if the situation had been handled with basic accountability and customer service. Instead, I left with damaged pants, no refund, no apology, and a dismissive attitude from the business. Overall, I absolutely do not recommend this establishment. My biggest issue isn't even that the pants were damaged -- it's how poorly the situation was handled afterward.

I brought in a California King comforter for cleaning late Thursday afternoon - it was ready Friday…read moremorning, $25 and good as new! Richie was awesome, friendly and professional! Paid by credit card, no fuss about needing to pay cash or buy a card thru them as others mentioned - it was as easy as could be! I think other reviews are mixed in from other locations in LA, etc. This spot is great - very clean and fresh! Definitely recommend!

If I could give ZERO stars, I would. However, I feel like people should know what they are walking…read moreinto. I just moved nearby & my dryer at home broke. As I started loading things into the dryer, I was asked to remove them by the owner. Because the rule is you have to use BOTH washer & dryer. You can't use the dryer only. The owner wanted me to rewash my clothes & then use the dryer. This is so controlling. After reviewing Richard's comment, I'd like to keep my review of ZERO stars for lack of customer service. When someone is dealing with hard ship & will have to pay to get that fixed. And now the owner wants me to spend more time at 8pm and more money to re wash my clothes, because they are a "Full Service" laundromat. They are not washing or drying clothes for you. Other laundromats aren't like this. First time I've ever heard this rule. Even if it's a policy, it's my first time there, let me Dry my clothes this first time. Now I will never go back and don't ever recommend someone to go there. I went to the El Camino Coin Laundromat in Oceanside. It was so peaceful & I felt safe there. I recommend going there for better service. You are in & out. No one bothers you.

This place is usually pretty clean, and the prices here are cheaper than my neighboring apartment…read morecomplex's laundry rooms prices once they started nickel and dime-ing me (who charges like 60¢ more for using hot water?!). The 10 load washer here breaks down a lot and eats quarters, so just make sure if you try and close the door that it activates a different prompt screen before you get everything loaded in and have to move it to the smaller 6 loaders. 10 loader is like $9.75, 6 loader is $6.25, 4 Loader is $5.25. They have a ton of two load washers that are $2.00. Dryers you get 5-7 minutes per quarter depending on which one you use. The big dryers give you 7 minutes for the first quarter and only 6 minutes every subsequent quarter. I don't know why. Great hours. Open early, stays open late til 11pm, open 7 days a week. Cameras on premises too.

I've been coming to this laundromat for a long time, but one of the biggest problems is the lack of…read moremanagement when it comes to the students from the high school next door. During school hours, groups of students regularly come into the laundromat, disturb customers, make people move, interrupt people while they're folding laundry, start arguments, and have even torn down signs. As regular customers, we've had to change what time we come just to avoid the crowds of students because it's become so disruptive. It shouldn't be necessary to plan your laundry around avoiding people who are bothering customers. The owner has been told about this repeatedly for months. Customers have even sent him videos showing students disrupting people while they're trying to fold their laundry, yet nothing has changed. He keeps saying he'll put up signs or address the problem, but after more than two months, there has been no action. The laundromat has both a front and a back entrance. The sign at the back is there to let customers know there's additional parking in the rear--it isn't an invitation for students to use the laundromat as a hangout during school hours. A few clearly posted signs about respecting customers or restricting non-customer loitering during school hours could help, but the owner has chosen not to take that step. It's disappointing because this could be a great laundromat, but customers deserve to feel comfortable and safe while doing something as simple as washing and folding their clothes. I hope the owner finally takes these concerns seriously and addresses the ongoing issue.

Best laundry mat. I always drive by and if there's a bunch of carts outside, it means it's slow-…read moreWhich allows me to gage around what time I should clean my clothes. Staff is always friendly, I've never seen them not cleaning. Even the bathroom is always clean. The other customers who go here are friendly and aren't loud/in my personal bubble.. I didn't have the same experience with the one in Escondido. This San Marcos location is honestly the BEST

Love this laundry mat, it's clean, well organized, and affordable! Don't come here cause then it's…read moregonna be crowded lol

DON'T GO HERE! I dropped off 3 cotton, mid length dresses, no stains no sequins no beading nothing…read morespecial. This was my first time here. When I picked up the woman with glasses quoted me $88!! When I asked why so high she said sorry it's $28 per dress!! I have been using other dry cleaners for years these should have cost no more than $15 each. I will never go back and do not recommend! See receipt

Both the male & female that I dealt with were very pleasant. The service was quick and efficient…read more My sports coat looks new. I am not sure of the value since don't use dry cleaners very often.

Nice, squeaky clean laundromat. The ladies working here are helpful and kind. Machines are new…read moreand work well. Whoever owns this place should be proud, and give those women a raise!

Well... I recommended this place before because it is nice and clean and the attendant Letty is so…read moreefficient and friendly. But unfortunately the other night I had to do laundry and homeless were going in and out of the place. I was even folding clothes and one of them kept staring at me. Then I came back on Sunday morning and another drug addiction was inside, talking to himself and also staring. Sorry but that makes me very uncomfortable. They should do something about it.

The quality is surreal, and i got a discount using their services for the first time. I had two…read morelaundry bags full and i was too tried to do them. So i saw an advertisement on instagram and connected with them through there. Their service was spectacular because they reply within minutes and such helpful people. I was lucky enough to get same day service and all i had to do was put out two 13gallon bags of laundry and they picked it up in ramona around 7:30pm and the person who was helping me kept me in the loop the whole time while i was still doing errands. The next day at 7:30pm they delivered my perfectly folded laundry in a big purple bag to keep and use for future laundry services. My towels were fluffy again, my cat hair was almost completely gone and it was easy to just put the clothes away. This service was so helpful, couldn't say better things and recommended it more.

I am so thankful I came across their advertisement on IG!!! It came at a stressful time which I…read morewas traveling & my kids sport schedules! I hate laundry and it's always never ending! I filled out the form and didn't finish and they actually messaged me if I needed any help or if they could help me with anything! Oh my goodness, I needed that extra boost because my life is just so busy.... So I finished the form, same day I was scheduled for the next day pick up. It was easy enough just to leave it outside in bags. Got it back in a beautiful company bag of theirs everything was nicely folded, and clean! What a wonderful feeling to see clean laundry already done! I am keeping them as part of my monthly routine! Customer service is A+

Been going here for years. I've never once had a problem…read more There's only been one woman I've come in contact with here and she's so sweet and positive. I enjoy our interaction. My clothes have always been done to perfection and quick as well. They always stick to their deadline. I haven't used the alteration services, but I for sure would if I needed anything done. The prices are fair too. I really have nothing bad to say.

I had a great experience here. I like that they are open early - so I could drop off my blazer…read morebefore heading to the office. Also, incredibly friendly, kind humans. They originally told me my blazer would be ready on Monday, and I asked for it to be ready Saturday, which they were able to accommodate. When I arrived Saturday morning, it was ready, and it was $12.59 - which is an incredible price (in Denver, at the cleaners we use, this would be at least twice as much, with unfriendly service). My blazer also looked great - thanks again!