Quick and timely pick up and delivery by a La Jolla resident…read more Clothes arrive clean, and folded.

Hired them to wash my daughter's blanket while she's away at college. She had a mishap with her…read morewasher and needed it to be properly washed. They charged $40+ tip for pick up/ wash and return. Not a bad fee for the service. The service was good. Blanket was properly washed and dried. Only hiccup was my daughter lives in an apartment complex the person doing the pickup got lost. I understand how many apartment complexes can be confusing. The person picking up and delivering was super cranky which made it feel like she was doing us a favor for a task she was being paid to complete. Maybe she was having an off day. Would still recommend as service was completely to our satisfaction.

He charged me less after discovering he counted clothing pieces wrong at drop off. Appreciate…read morehonest businesses.

Extremely disappointed in the customer service here. I spent quite a bit of time researching…read morecleaners with good reviews because I wanted to make sure my clothes would be properly cared for. Although it's a bit of a drive for me, I ultimately chose Cleaner Cleaners based on their reviews. My initial experience was great. Drop-off was smooth, and the customer service was pleasant. Unfortunately, after picking up my clothes and getting home, I realized that one of my pairs of slacks had been damaged. There were shiny marks imprinted all over the fabric that were not there when I dropped them off. I brought the pants back to show them and asked whether the marks could be removed. I was told they could not be fixed. At that point, I asked for a refund for the $10.50 cleaning service. The response I received was, "For what, cleaning them? We don't guarantee a result." I found that response incredibly disappointing. I was only asking for a refund of $10.50 for a service that resulted in my pants being permanently damaged, when realistically I would have expected a business to offer to compensate me for both the cleaning and the approximately $60 pair of pants they damaged. Instead, they refused the refund and offered no apology whatsoever. I was also sarcastically told to "call the pants manufacturer" because supposedly the fabric was the problem. If they believed the fabric could not safely withstand their cleaning process, I'm not sure why they proceeded with cleaning the pants in the first place. I also dropped off the exact same pair of pants in a different color, and those came back completely fine, so that explanation doesn't make much sense to me. Mistakes happen, and I would have been much more understanding if the situation had been handled with basic accountability and customer service. Instead, I left with damaged pants, no refund, no apology, and a dismissive attitude from the business. Overall, I absolutely do not recommend this establishment. My biggest issue isn't even that the pants were damaged -- it's how poorly the situation was handled afterward.

I brought in a California King comforter for cleaning late Thursday afternoon - it was ready Friday…read moremorning, $25 and good as new! Richie was awesome, friendly and professional! Paid by credit card, no fuss about needing to pay cash or buy a card thru them as others mentioned - it was as easy as could be! I think other reviews are mixed in from other locations in LA, etc. This spot is great - very clean and fresh! Definitely recommend!

Hi, It hard reaching out to you guys but I need help with…read moregetting a refund on my 20 dollars since I didn't know that you guys give tokens instead of quarters.

I've been coming to this laundromat for a long time, but one of the biggest problems is the lack of…read moremanagement when it comes to the students from the high school next door. During school hours, groups of students regularly come into the laundromat, disturb customers, make people move, interrupt people while they're folding laundry, start arguments, and have even torn down signs. As regular customers, we've had to change what time we come just to avoid the crowds of students because it's become so disruptive. It shouldn't be necessary to plan your laundry around avoiding people who are bothering customers. The owner has been told about this repeatedly for months. Customers have even sent him videos showing students disrupting people while they're trying to fold their laundry, yet nothing has changed. He keeps saying he'll put up signs or address the problem, but after more than two months, there has been no action. The laundromat has both a front and a back entrance. The sign at the back is there to let customers know there's additional parking in the rear--it isn't an invitation for students to use the laundromat as a hangout during school hours. A few clearly posted signs about respecting customers or restricting non-customer loitering during school hours could help, but the owner has chosen not to take that step. It's disappointing because this could be a great laundromat, but customers deserve to feel comfortable and safe while doing something as simple as washing and folding their clothes. I hope the owner finally takes these concerns seriously and addresses the ongoing issue.

If you are coming here for a one time use, bring quarters. Their minimum machine price is $6.25,…read moreand their bill exchange only takes multiples of $5, meaning that if you have to use the exchanger, you will be left over with laundry tokens which will find its way into your cup holder or in your change jar, which is the equivalent to lost/ unused money. The facilities were clean, but there's no toilets available for the public, so I just went into one of the machines.

Love this laundry mat, it's clean, well organized, and affordable! Don't come here cause then it's…read moregonna be crowded lol

There are plenty of washers and dryers available! Enough parking spaces. I did not see…read moreinstructions on what to do or how to use. Another customer helped me with that.

DON'T GO HERE! I dropped off 3 cotton, mid length dresses, no stains no sequins no beading nothing…read morespecial. This was my first time here. When I picked up the woman with glasses quoted me $88!! When I asked why so high she said sorry it's $28 per dress!! I have been using other dry cleaners for years these should have cost no more than $15 each. I will never go back and do not recommend! See receipt

Both the male & female that I dealt with were very pleasant. The service was quick and efficient…read more My sports coat looks new. I am not sure of the value since don't use dry cleaners very often.

First time using this laundromat. It has open space (wide open wall by the entrance so it doesn't…read moreget too stuffy inside), sufficient instructions, plenty of washers and dryers! I like how a few of the washers are close to the dryer (very convenient)! Enough parking space! I also like that the carts are big (my laundry basket fits)! The place is clean, it has seating and tv! One more thing, the machine shows the cost of washing or drying, so you're not surprised on the price.

My wife wanted to wash some bulky comforters, so we gave Pearl a try. A very kind and polite man…read moremet us at the door, and guessed that we were new to the experience. He guided us to the proper machines, showed us how to purchase the prepaid card, and checked on our progress several times. The place is immaculately clean, the machines work perfectly, and there are clean and comfortable places to hang out while the laundry is underway. Highly recommended.

As a business owner, my time is incredibly limited, and DropMint has been a game-changer for my…read moreweekly routine. Their communication is excellent... I always know exactly when to expect pickup and delivery, and they're consistently right on time. Every single load comes back clean and neatly folded, which honestly feels like a small luxury. No more lost socks either haha. Between the reliability and the quality, this service saves me a couple of hours every week that I can put back into running my business. Highly recommend if you want laundry off your plate without sacrificing quality. I'll definitely keep using them!

The quality is surreal, and i got a discount using their services for the first time. I had two…read morelaundry bags full and i was too tried to do them. So i saw an advertisement on instagram and connected with them through there. Their service was spectacular because they reply within minutes and such helpful people. I was lucky enough to get same day service and all i had to do was put out two 13gallon bags of laundry and they picked it up in ramona around 7:30pm and the person who was helping me kept me in the loop the whole time while i was still doing errands. The next day at 7:30pm they delivered my perfectly folded laundry in a big purple bag to keep and use for future laundry services. My towels were fluffy again, my cat hair was almost completely gone and it was easy to just put the clothes away. This service was so helpful, couldn't say better things and recommended it more.

Been going here for years. I've never once had a problem…read more There's only been one woman I've come in contact with here and she's so sweet and positive. I enjoy our interaction. My clothes have always been done to perfection and quick as well. They always stick to their deadline. I haven't used the alteration services, but I for sure would if I needed anything done. The prices are fair too. I really have nothing bad to say.

Friendly people. Imagine though my shock when they charged me almost $60 to dry clean a single…read moredress and press, not dry clean, basic graduation gown. Most I've ever spent in my entire life on this. Will not return for obvious reasons.

Having my clothes glittered by somebody else's, and then presented to me as "cleaned" is quite the…read moresales tactic.

I have been coming to this small shop for over 15 years. They do a great job, and are always…read moreincredibly friendly! I've had curtains, my wife's wedding dress, large blankets, and suits and tuxedos cleaned here probably at least a hundred times and they always do an excellent job and for a great price! This is my go-to dry cleaner in the vista area!