I highly recommend Kim's for all your alteration needs! This is the second dress I've brought to her, and once again, I was incredibly impressed with both the quality of her work and the level of care she puts into every detail. When I dropped off my dress, I told her I was perfectly happy with a simple hem. To my surprise, she went above and beyond and preserved the unique pattern along the bottom of the dress instead of just shortening it. She didn't have to do that, but she wanted the dress to look its best and it really showed. That extra touch made me think, "Wow, she truly cares about making her customers look and feel great." It's rare to find someone who takes that much pride in their work. On top of that, she finished the alterations ahead of schedule so I could have my dress ready for an upcoming trip. I really appreciated both the craftsmanship and the excellent customer service. read more

Kim's Mission Cleaner - Flawless hem! - Laundry Services Near Me - Oceanside, California

I genuinely like Sean and his family, and I believe they work hard. Unfortunately, good work also includes taking accountability when something goes wrong. After three separate incidents where my clothing was damaged and no responsibility was taken, I can no longer recommend this business. First incident: I brought in two brand-new Dixon shirts to be dry cleaned and pressed. When I picked them up, both collars were damaged and the color had faded. Rather than acknowledging the damage, Sean blamed the shirt material and suggested I contact Dixon. His response was that he would even explain their process to Dixon. Fortunately, Dixon stood behind their product and provided me with a full refund. Second incident: I brought in six pairs of my Levi's cargo shorts (approximately $60 each) to be dry cleaned and pressed. Every pair came back with damaged snap buttons that no longer worked properly. I brought the issue to Sean's attention, but once again there was no accountability. Instead, I was given another explanation of their pressing process. I reminded him that I have never washed or pressed these shorts myself--they have always been professionally cleaned by his business. Nothing was done to correct the damage or make the situation right. Because I genuinely liked Sean and his family, I gave them the benefit of the doubt. Third and final incident: I purchased seven brand-new pairs of the exact same Levi's cargo shorts. Before leaving three pairs with Sean, I specifically asked him to inspect the buttons because of the previous issue. He confirmed they were all in perfect condition. When I picked them up, one pair had the exact same button damage. This time, instead of apologizing or offering a solution, Sean spoke with his mother and then told me they would no longer press my shorts because they were afraid they would damage them again. That response was unacceptable. The problem is not my shorts--it is the process being used to press them. Rather than correcting the process, repairing the damage, or standing behind the service they provide, the solution was simply to refuse future business. After damaging hundreds of dollars' worth of my clothing over multiple visits, no effort was made to repair the damage, replace the items, compensate me, or retain me as a customer. Mistakes happen in every business. What separates a great business from an average one is how they respond when they make those mistakes. Unfortunately, accountability was consistently replaced with excuses. If you choose to bring your clothing here, understand that you may be doing so at your own risk. If your garments are damaged, don't expect ownership of the problem or a meaningful effort to make things right. Sean, if you choose to respond to this review, I hope you publicly address the real issue: accountability. You allowed a loyal customer to walk away after three separate incidents without making any attempt to resolve the situation or preserve the relationship. That speaks louder than any explanation of your process ever could. read more

Really wanted to love this place cuz of the reviews. I'm giving it 1 star cuz that's the lowest but also they were able to remove the yellow stains from the comforter but when I took it out the bag straight onto the bed I noticed these brown spots and streaks on one area. I remember not taking it in like that but I think the worst part is that I noticed many areas were flat. So when I lifted it to the light I noticed all the down feather was bunched up in certain areas and there were a lot of pockets that were empty. I tried fluffing it so it'll spread but didn't work. It was quite pricey to get this done and to see that it pretty much got ruined really really sucks. read more

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I am loving my experience at Kim's Mission Cleaner. Last week I dropped off a white shirt, which I managed to generously spot with chicken tortilla soup. Frankly I expected it to be a lost cause, but I came back immaculate! Thank you saving a great shirt! read more

One of my husband's co-workers recommended Kim's as a place to have his law enforcement uniform cleaned. He retired quite some time ago, but whenever I have needed anything cleaned or tailored they are my go-to. They are friendly and reasonable. I've always been pleased with the results. As a matter of fact, I'll be bringing a garment in for alterations in the next few days. read more

Dropped off my suit for a simple clean and press, the whole process was easy. I was able to select the pickup day that worked best for me, and it was quick in and out. Everything was returned in great condition. Definitely a smooth experience. Prices seemed reasonable and the quality was good. read more

I don't usually write reviews of this kind, but I felt compelled to share the great service I have received from Kim's. I have tried several other dry cleaners in the area over the years and hey don't come close to the quality and level of service I receive from Kim's! I have had clothes ruined from other establishments in the area, only to be met with rude and disengaged workers and owners. It's been refreshing to find a local business that genuinely cares about the needs of their customers! If you are in need of dry cleaning or alterations, stop wasting your time and money and go visit the friendly people at Kim's Cleaners! read more

My family and I have been coming to Kim's Mission Cleaner for over 20 years, and they have never let us down. When I was on active duty in the Marine Corps, all of my tailoring and uniform dry cleaning was done here -- always precise, clean, and done on time. I've also trusted them with suits and even some delicate blankets, and the quality has always been excellent. My wife, who is 5 feet tall, gets all of her tailoring done here as well, and they always make sure everything fits her perfectly. They take the time to get it right, and it shows in the results. Professional, friendly, reliable, and fair pricing. It's hard to find a place that consistently delivers quality like this for so many years. Highly recommended. read more

The best dry cleaner in town. Shawn is so friendly and professional and service is on point and good value

We been going to Kim's Mission Dry Cleaner since 1986 when we bought our house. Their service has never wavered. Kim, is a marvelous seamstress. I have purchased many clothes three times my size bc they were on sale for a ridiculous price and she would cut and sew them until suddenly they were my size. I can recommend her highly. The dry cleaning section of the business is excellent. Shawn and his father handle that department. My clothes have always been returned perfectly and usually within 3 to 5 days BUT if I needed something quick for a wedding or something important Shawn would see that I got it back early. Their prices are fair. If you take your clothes there once you would definitely become a regular. Madison a neighbor read more

Been visiting this dry cleaner for the last few years to take care of all my delicate clothing pieces. I am very impressed with the service every time I go! I don't live in Oceanside, but it is completely worth the drive for the best dry cleaner in San Diego County. The young man working at the front is always so kind and so knowledgeable about all of the different fabrics I bring. Prices are very fair. Highly, highly recommend this dry cleaner! read more

I've been a loyal customer of theirs for over a decade now. For a reason! They're great at what they do. Also, the whole team is so accommodating when I need a quick turn around. And we get cookies each Christmas time! read more

I Came into Kim's Mission Cleaners back in late Oct/Nov of 2023 after multiple attempts in locating different Cleaner's around Oceanside, CA, however everyone was booked/ had far projected time frames to have my Dress Uniform ready for Inspection. As this was during peak season for Marines/ other Service Members to have their dress blues/dress uniforms ready for their annual Marine Corps ball/ dinning out. I was definitely worried that the timeline I had given would be an unrealistic one to meet nonetheless I put my faith in them. They did not disappoint this shop was able to meet my timeline and had surpassed my expectations I was definitely a happy customer. A few things I love about this business is their attention to detail, the time they set aside to add their own details that set them apart from other cleaners, their willingness, and how empathetic/sympathetic/ personable they are. I have traveled all the way from Arizona to California just to have my uniforms altered by Kim's Mission Cleaners in Oceanside CA. I could not recommend this business enough. read more

Great value and quality. I can also trust Kim's to make sure I always look great at meetings and events.

Lovely neighborhood dry clean services. Kim's has been provided excellent services for 20+ years. Always do a great job in timely manner and professionally. The owner are friendly like your next door neighbors. When comes to cleanings and alterations Kim's is the place to go! read more

I have been coming here for years. This is a great dry cleaner. The owners are working the desk and are the nicest people. I really appreciate their honesty and integrity. Truly a great family business. read more

The best dry cleaners in town they're so friendly they're so fast and if you need any alterations, they're on top of it! I won't go anywhere else! I love this place read more

Fast, friendly service at a reasonable price. Family owned/operated. I've been using them for several years, and have never been disappointed. read more

Been coming here for about 4 years when I need dry cleaning. The turnaround and service is top notch, and pricing is so reasonable. The quality and attention to detail is great. For dry cleaning or alterations I know my clothes are in good hands. Thank you Kim family! read more

I have been bringing our clothes here for sometime. The service is great. I am always satisfied with the outcome of our shirts, dresses etc. I am also planning on getting a couple of my clothes altered there as well. read more

Don't recommend coming here for alterations. Not quite sure how anyone communicates what they need but I walked in with an item asking for a hem and Kim I'm assuming didn't understand a word I said. read more

I highly recommend this dry cleaner! I've been going there to this wonderful family owned business for 20 years. They are so friendly and knowledgeable. Their cleaning service is always reliable, fast, and professional, as my clothes consistently come back looking sharp and well cared for. On top of that, their alteration work is outstanding. Whether it's simple hemming or more detailed tailoring, everything fits perfectly and is done with great attention to detail. The turnaround time is always reasonable. Easily the best dry cleaner and tailor I've ever used. read more

I needed last minute alterations on several outfits for a trip I was taking within the week and the folks there were so helpful and accommodating. They not only got my alterations done. In time for the trip, but the work they did was impeccable. You wouldn't know that they were altered because they look like I bought them that way. So professional and such a pleasure to work with! read more

I stumbled upon this place and I'm so glad I did. I only needed some items repaired, and they did an outstanding job. The stitching was neat, the repairs were flawless, and everything was ready way sooner than I expected. The staff was friendly, professional, and clearly take pride in their work. I'll definitely be coming back and highly recommend them to anyone needing quality repairs. Not to mention, great prices in this economy! read more

Can't say enough about the Kim family and the services they provide. I have used them for all of my dry cleaning and tailoring needs since moving to the area 10 years ago. The prices are great and the care they take is exceptional! read more

Alterations are excellent Cleaning well done and timely I recommend this business to friends and residents of Hacienda retirement community Good location, convenient Friendly and professional read more

I have going to Mission Kims for over a decade. Outstanding service. Honest, Fast, Friendly Great Place read more

Friendly service, very reasonable and very efficient. They have done a great job of all my cleaning needs. I would highly recommend their services. read more

The people who work at Kim's Mission Cleaners always do a fine job on cleaning, altering and repairing the clothing items brought to them. Always on time. The cost involved is very competitive. Nice family business. read more

Had a dress tailored and it turned out great. Employees were friendly, great customer service.

I have been using Kim's Mission Cleaner's since 2012. I am always cheerfully greeted, receive great service, and am greatly satisfied with outstanding alterations and dependable, excellent clothes cleaned. read more

Excellent service and quality dry cleaning at a reasonable rate - if not, they are happy to te-clean or not charge you

They do an outstanding job. I have never had an issue and they go out of their way to make their customers happy. Also check out Sean's photos and calendars. He is a great photographer. read more

Friendly service, excellent with any sewing and clothing repairs I've had done, always professional work. Great neighborhood business!!

This place is amazing! They have great prices and do a great job taking care of your clothes. I've always felt like it's hard to find the perfect dry cleaners and Kim's just may be it. I've had things altered here as well and they do a great job With totally reasonable prices. read more

The Kim family has made their business a success by providing great service at a fair price for decades. The family is warm, kind, and excellent at what they do. Thank you for the long hours and great work. You are very much appreciated. read more

This family run business is the best. They provide excellent service and quality dry cleaning services. Super client focused, friendly and they make you feel good about doing business with them. 5-Star ! read more

Always friendly, reliable, and detail-oriented. My clothes come back looking perfect every time, and the service feels personal, not rushed. A true gem in the community--I'm happy to support them and highly recommend others do the same. read more

I've been going here for over 15 years. Family owned and operated and I feel like family. From work uniforms, to my "fancy" attire, the Kim's have always taken pride in their performance. Mrs. Kim has also handled alterations for my family with growing kids, dresses, baseball pants and special requests. They have always helped when needed. Love this place and this family! I highly recommended everyone to experience the quality service and friendly atmosphere. read more

Our family has experienced superior quality and service from Kim's Mission Cleaner for over 20 years. We have used them exclusively for all our cleaning and alteration needs and have never been disappointed. We really appreciate having Kim's family business in the neighborhood! read more