Our washer broke and the laundry started piling up before the replacement we ordered gets…read moredelivered. I decided to try Oceana laundry since they do home pickups and delivery. I was delighted that I was able to schedule a next day pick up and delivery can be scheduled 24 hours after. Everything went through smoothly with pick up and drop off, items were washed and folded neatly and the price was reasonable. Highly recommend

Check my review history, I respect business owners who aren't scumbags too much to ever "hate" on a…read morebusiness. Oceana is run by John. Ask for him by name. The first couple of times we used their fluff and fold service it was decent enough, other than getting a random extra pair of boxers that weren't mine and a couple of other peoples t-shirts... The last time we used them, they gave us back thrift store clothes and kept our actual clothes... John, the owner shared with me he had continued to employ a drug addict who has done this before. He was so sorry and embarrassed and wanted to know how to make it right for us... We agreed that we'd try to asses the value of what we lost and let John know. This was an amicable enough call. He seemed dejected and sad but expressed a desire to make it right. Fast forward two months now and John and his wife Kelly have patronized and attempted to pacify me multiple times with multiple excuses on why they weren't honoring John's own request to compensate us for our losses. Neither has even offered a refund. It's hard to tell fact from fiction, but it is clear their goal is to brush losing $750 worth of my wardrobe under the rug. I've waited over two months for compensation, and even offered a reduced settlement price as an olive branch to show I recognize running a business can be costly and difficult. The staff all seem to say the same things about John and Kelly, they are rude and short with people and try to undercut pay and etc. It shouldn't be a surprise that after the business makes a mistake they accept zero accountability and word for word today told me: "What are you going to do, sue us for $750? Go ahead!" Okay. ‍ Needless to say, I don't think people like them should be able to be in charge of other people's careers let alone run a business. Avoid at all costs.

Hired them to wash my daughter's blanket while she's away at college. She had a mishap with her…read morewasher and needed it to be properly washed. They charged $40+ tip for pick up/ wash and return. Not a bad fee for the service. The service was good. Blanket was properly washed and dried. Only hiccup was my daughter lives in an apartment complex the person doing the pickup got lost. I understand how many apartment complexes can be confusing. The person picking up and delivering was super cranky which made it feel like she was doing us a favor for a task she was being paid to complete. Maybe she was having an off day. Would still recommend as service was completely to our satisfaction.

Quick and timely pick up and delivery by a La Jolla resident…read more Clothes arrive clean, and folded.

Machines work great if they didn't steal your money. Some of the bigger machines don't lock…read morecorrectly, if they open, it will restart and you would have to pay again. I brought this up to the attendant, and she said "No refunds". I told her I didn't want a refund, I just wanted the service I payed for. After going back n fourth with her for a bit, she finally started the machine and I got the service I payed for. (The last experience I was there a few months ago) Today, I came in for a Wash n Fold service. Same lady, Told her the 2 baskets I had were going to be 2 different transactions. ( Since I run a business and have my own laundry and business laundry). She started giving me trouble about them both being under the same phone number... Okay. Then I asked her if I can know my total before leaving, she said "No, not until after". Pretty sure they can weigh your clothes and give you total before you leave, as they do everywhere else. I asked for my clothes back and will not be coming back here. The relief on her face when I took my clothes back was the relief of someone that doesn't want to work.

I had a frustrating experience at this laundromat today Sunday 2/15/26 at noon that reflects very…read morepoor customer service. After I had already paid and started my machine, I realized I had forgotten to put my detergent pods inside. I immediately asked the attendant if she could help me restart the machine so I could add them. She flatly refused and said she couldn't help. When I mentioned that a worker had helped me in a similar situation before using my laundromat card history, she claimed that would only be allowed if it were the first time. This response didn't make sense because she had no way of knowing my history as a customer, and this was my first interaction with her. It felt like she was making excuses rather than trying to help. What made the situation worse was that when I asked for a manager's contact information to clarify the policy or file a complaint, she refused to provide it. She only gave me the manager's name "Mario" That level of unwillingness to assist a paying customer is unacceptable.

Very friendly and good dry cleaners. Fair prices for the area. Glad to have found them!read more

Beautiful service. Love the service. Worth my money and are very friendly and honest when it comes…read moreto my clothes

TLDR: go somewhere else. [And FWIW, I have experience working in a laundromat, so I know a little…read morebit about the machines.] I did laundry here last night. The machines were more expensive than another place I went in town. I did two of the $6 loads. At other laundromats I've been to, it's usually only .50 more if you want to add an extra rinse or more intensive wash, for instance. Here, it's $2 for each add-on. Despite leaving PLENTY of room for the clothes to wash (the load was maybe 2/3 full), a pair of jeans came out half soaked and half still dry. After that, the card reader wasn't working on the dryers, so I used quarters. I was able to start my first dryer, no problem. For the second, three of my quarters got stuck in the coin slot. It was toward the end of the day, so the coin catch was probably too full. I didn't see an attendant, so I went to my vehicle and got tweezers to see if I could jimmy the quarters lose. As I worked on retrieving the 3rd quarter, I looked back at one point and noticed an older man watching from inside the back door. He didn't move, so I walked over to him to ask for help. He asked why I was trying to break his machines. He said "so you're going to break my machine for .25?" I said no, I wasn't damaging the machine, but out of principle, I wasn't going to give up .75 for a faulty coin slot (on already overpriced laundry). He told me to move my laundry to another machine. I already had but explained that I was still trying to get the remaining quarter back from the first one. He then made fun of me and laughed in my face for caring about a quarter. Again, it was actually three quarters, but I had already gotten two loose. Finally, after a considerable amount of back and forth he offered to provide me with a .25 refund. Great, thanks. I left the machine alone. What he SHOULD have done in this scenario is come up to me, while I was trying to jimmy the quarter to say "excuse me, can I help you?" I would have said yes, I just need to get my quarter. He either could have opened the machine with the key to fix it for future customers (best option), or brought me a refund quarter. Instead, he stood there watching, thereby allowing me more opportunity to potentially "break the machine." He also should have put an out-of-order sign on that coin slot if he wasn't going to empty it. Instead he spent the next hour I was there pushing a broom around (yet somehow missing the largest pieces of trash on the floor), likely keeping an eye so I didn't go back to "break his machine." While I was there, another customer found out the hard way that the dryers' credit/debit card readers weren't working after she loaded her wet clothes in the dryer. There is not an ATM on site, and she didn't have cash, so she had leave and go to an ATM in order dry her clothes. In addition to telling him myself, I personally saw at least two other customers tell the attendant that the card reader wasn't working for the dryers. This woman came in after he was already aware. The attendant did not inform her that the system was down before she started her wash. I was frustrated for her (a single mom doing laundry at 8pm on a Sunday night). I don't know what people were talking about in their reviews when they mention "the nice man" who works here. He was rude and not proactive whatsoever. Whether a machine takes someone's quarter, dollar, or however much, it's his job to oversee the successful operation of the machines. Laughing at a customer for caring about losing any amount of money is tacky in any light, but especially when they might already be counting every penny.

This laundromat is always clean and it's nice to be able to just tap the card and pay instead of…read morehandle the coins. The parking is always available and it's really close and it's also nice cause you can take the cart out to your vehicle instead of having the cards are like all locked up inside anyways it's a great laundromat.

DO NOT USE THIS ESTABLISHMENT! Where do I start with my review (something I seldomly do unless the…read moreservice was amazing or terrible in this instance it was the later!), as I am trying to figure out how this place is still in business and who actually gives them a rating that is more than 2 stars?! I have been going there for a year because they are 5 minutes from my house and I read the reviews which seemed legit, not true! I have tried to be fair and reasonable as I have given them multiple opportunities to address the issues I have shared with them over the last year. 1. I have had multiple articles of clothing ruined by them(picture attached of my white dress shirt which has black spots all over the back and sleeves as one of many examples and actually saw a review today from two weeks ago where another customer raised the same issues with her dress). This is one of many examples where they give me back my clothes with stains that weren't there when I dropped my clothes off which I can 100% assure you of as I have total OCD!! 2. The people they hire to work up front need listening lessons as they don't listen or hear one thing you say to them as I asked them 5 different times to saw buttons on my suite pants and every time I picked them up, you guessed it no buttons, despite me asking and the pants having a tag on them for buttons. This isn't isolated to these dress pants as it has happened to multiple suit jackets and dress shirts as well. When I point this out to the 3 different people that work upfront (guy with long hair, younger girl and girl with interesting make up) I get the exact same puzzled I have no idea what you're talking about aka I don't give a s....t apathetic look from each one of them. I can keep going, but I am sure if you are reading this you get the idea that unless you want your clothes ruined and receive terrible customer service there are plenty of better dry cleaners out there that won't ruin your clothes and at least pretend like they care when you are asking them something related to what they are being paid to do, like their jobs!! Avoid this place like the plague!!!!

I asked to have my uniforms pressed by this weekend and they decided to put it in for the weekend…read moreafter when I told them I needed them urgently for this weekend. I show up and that's when they decided to tell me. Don't come here for reliable service.

Very limited stock, this is more an alternation shop than a surplus supply. Friendly customer…read moreservice, but overall lacking in modern items.

Lately, I've been having terrible service in correctional to picking up uniforms. I went to go grab…read moremy husbands uniforms to be met with rudeness, disrespect, and terrible customer service. This started when I entered the establishment requesting to receive his uniforms. When requesting his uniforms, I was left with blank stares, completely being ignored. Once I was finally acknowledged, they answered me with they are currently trying to find them. What made the situation even more unprofessional was when the women went out the store, chasing other customers who picked their uniforms up just before me, searching either their cars or the uniforms they were currently holding, trying to find his uniforms. She re-entered the establishment empty handed. Thats when I proceeded to ask, "so do you not know where his uniforms are"? That is when she told me, "they're in the back". Once the uniforms were found, she brought them to the front without updating me with anything. So I asked again, "Do you not know where my husband's uniforms are"? She responded with, "Do you not know what your husband's uniforms look like"? This entire situation was very uncalled for, especially with the unprofessional name calling. I am afraid I will no longer be doing business there from now on.

So I don't know who gave you 3.5 stars but I'm giving it a one business has no attendant during…read morebusiness hours. I will actually put up a picture of a box of soap that I paid two dollars for which is equivalent to $.25 worth of soap. Most places do have an attendance, especially on the weekends on duty so that might be one thing that this place can look into as things do come up, and when I called the number, it literally directed to emergencies or just certain other items which are not even equivalent or register

Great. Clean and friendly staff. Easy to use. Has a bathroom, tv, and up-to-date machines.read more

Not worth your time or money…read more Dryers are broken, machines are old. Very dirty, nobody that runs the place or works there is ever ever there. This place is overrun by homeless people who will steal your clothes, the place is just a rip off Sketchy spot to hang out all day and do laundry Won't be coming back

I left a load of laundry in the dryer a few days ago. There is no sign with a phone number to call…read more There is no person on the premises that works here. There's no way to contact anybody with a form to fill out or a dropbox to leave it in. God forbid you get busy and distracted and leave a load that you're never going to see you again. And no one to help you figure out if a kind person didn't steal your stuff.

I've been coming here for 4 years since moving to Oceanside. The location was convenient, there's…read morealways been issues but today hit a low time low. The cleaner or owner asked me if an unwashed load left behind was mine and I said yes. It was busy when I came in and half the machines were broken, at least two full isles of machines broken. At that moment a couple was leaving and complained about their money being taken, the female owner said she would return their money, at that time I asked the couple have you ever gotten your money back when you complain? They said no and left. The woman took offense and said I never complained I said, I follow your process of filling out the card and leaving my number and never get a call. She said people lie, I'm giving them their money because I was here when it happened. I said the fact that more than half your machines aren't working means people were honest and things weren't fixed. I also said they never clean the trays, the come in to just empty the trash tidy up. I'm sure they were owners at the way they defended this place. I speak in color language not at them but just in speech. The owner then tells me they're glad to have a president who will be cleaning up America and I should go back There's no option for zero stars. to my country. I'm a proud first generation Mexican American and this couple are both Filipino! They got real quiet after I told them I was recording and had a friend on the phone. She was so nice other times I was there bc she had thought I was Filipino asking me about my background. Never did I expect this type of hate speech. Will be posting this else where. I couldn't upload a video so these are screenshots from the video. They can't clean as these photos will show.

I've had a couple incidents here. 1st time I paid for a dyer load and the machine was broken. I had…read moreto switch over to another machine and paid twice. 2nd incident is why I'm writing the review. This time I washed a load. After it was finished, I opened the door and was immediately hit with the smell of raw sewage. Absolutely disgusting. There is something seriously wrong with the plumbing here.