Had them out on badges for Civil Air patrol for my son and dry cleaned my shirt. Good job. One…read morething to note, I brought a dress pant with a broken zipper, the flap not the whole zipper, really needed to replace the zipper pull. I asked to fix and they quoted me $38. I told them Nicole buy the same pants for $28 from Vanguard. I took it back and bought the replacement on Amazon for $5 (6 pack) and repaired it myself. Also when I came 2 days later at 11am as they said everything would be ready, they didn't have my shirt ready so I was told to come back at 4pm. No apology for making me drive 45 min total back to them.

Needed a zipper replaced on a favorite pair of jeans. Excellent work. Will definitely be back.read more

Great work and even better customer service! I love to support local, family owned businesses so…read morewhen i needed my bridesmaid dress altered, i came across this place! My dress needed the straps to be shorter and my slit was sewed since it was rather high. I also added sleeves to my dress and she did an amazing job! With the extra fabric, she offered to make two pocked squares as well. My sister and I had a very small window in which we needed alterations for her bridesmaid suit and my dress. They got them BOTH done so fast and the work was incredible. Aside from the work, they have great customer service which seems to be hard to come by these days. Highly recommend this place! Would definitely return. More info on cost: I paid $138 for the slit to be sewed, straps to be shorter, added sleeves, plus two pocket squares. My sisters alterations to her suit were nearly the same amount

Excellent job on my wedding dress! Great workmanship and finished on time as promised. Highly…read morerecomend!

Very limited stock, this is more an alternation shop than a surplus supply. Friendly customer…read moreservice, but overall lacking in modern items.

Lately, I've been having terrible service in correctional to picking up uniforms. I went to go grab…read moremy husbands uniforms to be met with rudeness, disrespect, and terrible customer service. This started when I entered the establishment requesting to receive his uniforms. When requesting his uniforms, I was left with blank stares, completely being ignored. Once I was finally acknowledged, they answered me with they are currently trying to find them. What made the situation even more unprofessional was when the women went out the store, chasing other customers who picked their uniforms up just before me, searching either their cars or the uniforms they were currently holding, trying to find his uniforms. She re-entered the establishment empty handed. Thats when I proceeded to ask, "so do you not know where his uniforms are"? That is when she told me, "they're in the back". Once the uniforms were found, she brought them to the front without updating me with anything. So I asked again, "Do you not know where my husband's uniforms are"? She responded with, "Do you not know what your husband's uniforms look like"? This entire situation was very uncalled for, especially with the unprofessional name calling. I am afraid I will no longer be doing business there from now on.

DO NOT USE THIS ESTABLISHMENT! Where do I start with my review (something I seldomly do unless the…read moreservice was amazing or terrible in this instance it was the later!), as I am trying to figure out how this place is still in business and who actually gives them a rating that is more than 2 stars?! I have been going there for a year because they are 5 minutes from my house and I read the reviews which seemed legit, not true! I have tried to be fair and reasonable as I have given them multiple opportunities to address the issues I have shared with them over the last year. 1. I have had multiple articles of clothing ruined by them(picture attached of my white dress shirt which has black spots all over the back and sleeves as one of many examples and actually saw a review today from two weeks ago where another customer raised the same issues with her dress). This is one of many examples where they give me back my clothes with stains that weren't there when I dropped my clothes off which I can 100% assure you of as I have total OCD!! 2. The people they hire to work up front need listening lessons as they don't listen or hear one thing you say to them as I asked them 5 different times to saw buttons on my suite pants and every time I picked them up, you guessed it no buttons, despite me asking and the pants having a tag on them for buttons. This isn't isolated to these dress pants as it has happened to multiple suit jackets and dress shirts as well. When I point this out to the 3 different people that work upfront (guy with long hair, younger girl and girl with interesting make up) I get the exact same puzzled I have no idea what you're talking about aka I don't give a s....t apathetic look from each one of them. I can keep going, but I am sure if you are reading this you get the idea that unless you want your clothes ruined and receive terrible customer service there are plenty of better dry cleaners out there that won't ruin your clothes and at least pretend like they care when you are asking them something related to what they are being paid to do, like their jobs!! Avoid this place like the plague!!!!

I asked to have my uniforms pressed by this weekend and they decided to put it in for the weekend…read moreafter when I told them I needed them urgently for this weekend. I show up and that's when they decided to tell me. Don't come here for reliable service.

Great experience at Pro Hem Studio. They were very accommodating, did quality work, and were super…read morepersonable throughout the process. Everything was handled quickly and professionally. Would definitely come back--highly recommend!

Zhila was super nice and able to accommodate our expedited request. Very lovely store front. So…read morehappy we found a local business we can support.

I was looking for a seamstress to fix my daughter's prom dress. It was super long and we just…read moreneeded to take in the bottom of the dress and take out the train. One of my coworkers told me about Kathy's Tailoring. The tailor I'm assuming is Kathy was super nice and friendly. She listened to how my daughter wanted the bottom of the her dress. She charged us $145.00. And had it done in about a week. My daughter couldn't be more happy with how her dress came out. I will definitely be back if I ever have something that needs to be tailored. And I would recommend her to my family and friends.

I brought in a stuffed football that means a lot to me -- my grandfather gave it to me, and the San…read moreFrancisco 49ers patch had come loose. I wanted to fix it up so I can eventually pass it down to my son as a fun little family heirloom. They were happy to take on the job, even though it's not exactly a typical tailoring request. The patch was reattached really well and looks great. You can tell they handled it with care, which I really appreciated given the sentimental value. I don't go to tailors very often, but after this experience I'd definitely come back. Super happy with both the service and the result.

Wow--where do I even begin with Roxie? She is truly an artist, inside and out, and from the moment…read moreI met her, I felt like family. I brought in my gown and instantly knew I was in good hands. Sadly, I had to step away due to budget constraints, and I genuinely regret not being able to move forward with her--she is absolutely worth every penny. By the time I decided to proceed, she had already taken on two more brides, and it was too late. One of my close friends ended up working with Roxie, and her gown fit like a dream--flawlessly tailored and completely personalized. I have no doubt she would have done the same for me. Roxie's passion for her work shines through in everything she does. She doesn't just alter gowns--she transforms them into something uniquely yours. In another life, I would have had the honor of wearing a gown touched by her magic.

Where do I even begin?…read more Planning a wedding is supposed to be one of the happiest times in your life - but for me, it started out with heartbreak. My original dress came in with the completely wrong cup size, and to make matters worse, the alterations place I went to charged me $1,200 for work that was not only unfinished but done so poorly it broke my spirit. I felt defeated, disappointed, and honestly, just so let down. Eventually, I was able to trade my dress in for a new one - but by then, I only had six weeks until my wedding day. That's when I found Roxie. From the moment I met her, something felt different. I shared my story with her - how I felt like I had been taken advantage of, how much money I'd lost, and how crushed I was - and she cried with me. That moment will forever stay with me. Her empathy, her compassion, her kindness - it was like a warm hug when I needed it most. She told me she sees brides go through these things far too often, and it broke her heart. But what she gave me was hope. Roxie isn't just a seamstress. She is an artist. A healer. A safe place in the middle of what can be a chaotic, overwhelming process. She poured her heart and soul into my dress. Every stitch was filled with care and intention. She was meticulous, talented beyond words, and so deeply invested - not just in making my dress perfect, but in making sure I felt perfect in it. By the end of our time together, Roxie wasn't just someone who altered my dress - she became a part of my wedding story. A bright, beautiful chapter I'll always cherish. She makes you feel like family, like you matter, like you're not just another client - you're a bride she truly cares about. In a world where brides are too often taken advantage of, Roxie is a rare gem. She made me feel whole again. And for that, I will be forever grateful.

Reasonably priced & does a great job and can sew anything! Works from home, locally.read more

I had ordered a new dress which was delivered midday Saturday Sept 2nd (5 days before I flew out…read morefor a wedding) - all the tailors and places that offer alterations closed at 4pm that day but were also closed Sundays plus the following Monday because it was Labour Day. I found Maria on Saturday evening and was told I'd be able to drop the dress off Sunday and get it back Tuesday evening. I was so grateful. Drove to her, tried the dress on, she pinned it to mark where it needed alteration. 2 days later on Tuesday evening it was ready, just as she had said. I went back, tried it on and it is fantastic. Fits so much better and she did such a great job. You can barely even tell anything was altered by looking at it except for a tiny amount of thread on the inside of the dress which is a tiny bit darker than the original thread. Maria was super friendly, chatty, showed me some of the other things she'd done and was currently working on. She had just started on some sofa cushion covers which looked great. Grateful for her flexible schedule, that she was able to accommodate my alteration on short notice and that she did such a great job. Pricing was also standard compared to the other places I had seen and very reasonable. I'd definitely recommend.

The woman was super rude to right when I walked in, like I was inconveniencing her by being there…read more I showed her my dresses and looked at them for 3 seconds and she was just shaking her head saying "it's too much work". Then said she'd have to charge me $100 each dress. $300 for 3 simple fixes is crazy. They are simple sundresses with cotton fabric-I don't understand how they could be too much work for a seamstress. I also brought in denim shorts which apparently they don't take... At first I wasn't going to write this review and give her the benefit of the doubt but then I took them to another place in Encinitas and they gladly took everything and charged me $150 for my 3 dresses and 2 pairs of denim shorts. I normally don't write reviews like this but it was such a negative experience.

The seamstress's here do excellent work; Their attention to detail and suggestions go a long way as…read morethey are very experienced in their craft. This is a friendly, yet serious place where a customer's concerns are always paid attention to. I highly recommend this place.