had an experience worth raving about at FIRE MOUNTAIN CLEANERS. was briefly in town between…read moresignings and needed some dry cleaning done quickly. Geraldo and his crew took great care of me and offer 24-hour turnaround. dropped off two shirts (to be laundered) and two pair of slacks (to be dry cleaned) Friday morning and picked everything up Saturday. next brief visit home, I brought in another pile of clothes. not in a hurry this time, dropped off Thursday evening and picked everything up Tuesday. nice folks. fair pricing. excellent service. highly recommended.

We came in today with a few items, some large jackets that hold sentimental value, a few suits (one…read moreof which was over $2000) and other items. The young woman behind the desk was extremely rude. She stated that the suit could be repaired, but that the seamstress "doesn't like doing that, because it's so time consuming." WOW. That's great customer service, right? Then it came to the jackets, she said it starts at "$65" with an eye-roll. At that point we left and took our business elsewhere. We've been coming to this dry cleaner for over a decade. What shame to see it in the hands of such a disrespectful person.

I genuinely like Sean and his family, and I believe they work hard. Unfortunately, good work also…read moreincludes taking accountability when something goes wrong. After three separate incidents where my clothing was damaged and no responsibility was taken, I can no longer recommend this business. First incident: I brought in two brand-new Dixon shirts to be dry cleaned and pressed. When I picked them up, both collars were damaged and the color had faded. Rather than acknowledging the damage, Sean blamed the shirt material and suggested I contact Dixon. His response was that he would even explain their process to Dixon. Fortunately, Dixon stood behind their product and provided me with a full refund. Second incident: I brought in six pairs of my Levi's cargo shorts (approximately $60 each) to be dry cleaned and pressed. Every pair came back with damaged snap buttons that no longer worked properly. I brought the issue to Sean's attention, but once again there was no accountability. Instead, I was given another explanation of their pressing process. I reminded him that I have never washed or pressed these shorts myself--they have always been professionally cleaned by his business. Nothing was done to correct the damage or make the situation right. Because I genuinely liked Sean and his family, I gave them the benefit of the doubt. Third and final incident: I purchased seven brand-new pairs of the exact same Levi's cargo shorts. Before leaving three pairs with Sean, I specifically asked him to inspect the buttons because of the previous issue. He confirmed they were all in perfect condition. When I picked them up, one pair had the exact same button damage. This time, instead of apologizing or offering a solution, Sean spoke with his mother and then told me they would no longer press my shorts because they were afraid they would damage them again. That response was unacceptable. The problem is not my shorts--it is the process being used to press them. Rather than correcting the process, repairing the damage, or standing behind the service they provide, the solution was simply to refuse future business. After damaging hundreds of dollars' worth of my clothing over multiple visits, no effort was made to repair the damage, replace the items, compensate me, or retain me as a customer. Mistakes happen in every business. What separates a great business from an average one is how they respond when they make those mistakes. Unfortunately, accountability was consistently replaced with excuses. If you choose to bring your clothing here, understand that you may be doing so at your own risk. If your garments are damaged, don't expect ownership of the problem or a meaningful effort to make things right. Sean, if you choose to respond to this review, I hope you publicly address the real issue: accountability. You allowed a loyal customer to walk away after three separate incidents without making any attempt to resolve the situation or preserve the relationship. That speaks louder than any explanation of your process ever could.

I highly recommend Kim's for all your alteration needs! This is the second dress I've brought to…read moreher, and once again, I was incredibly impressed with both the quality of her work and the level of care she puts into every detail. When I dropped off my dress, I told her I was perfectly happy with a simple hem. To my surprise, she went above and beyond and preserved the unique pattern along the bottom of the dress instead of just shortening it. She didn't have to do that, but she wanted the dress to look its best and it really showed. That extra touch made me think, "Wow, she truly cares about making her customers look and feel great." It's rare to find someone who takes that much pride in their work. On top of that, she finished the alterations ahead of schedule so I could have my dress ready for an upcoming trip. I really appreciated both the craftsmanship and the excellent customer service.

Fairlane Cleaners…read more This is the laundry and dry-cleaning place my husband really likes. It's close to our home, and the staff here are very friendly and helpful. Sometimes if a shirt is missing a button, they kindly fix it for us. Although there is usually a fee, some places don't always remember to take care of special requests, but here they do. The prices seem reasonable compared to other shops around here. That's one of the reasons our family feels comfortable and confident dropping off our clothes here.

This place is the most awful business! This owner cannot be trusted! We paid for tailoring of a…read moresuit and planned to pick it up the day before the event. I came to pick it up and it was not ready. I was calm and asked when it would be ready. I asked if I could come at 10am the next day. He said how about 11am. I came in at 11:30am and it was still not even done! He wasn't even there and the employee had no idea what I was talking about. The employee is scrambling to help me but this is pushing our time too close to the event. I have been loyally coming to this business for years and when the ownership changed hands it has gone so far downhill. I will NEVER come here again. This man is awful.

A Touch of Personal Care A family-owned dry cleaner in…read moreOceanside often provides a level of service that's hard to match. Here's why: * Personalized Attention: When you're a customer of a family-owned business, you're more likely to receive personalized attention. The owners and staff often know their customers by name and are invested in providing a positive experience.

Messed up my short string. And they thread needles through clothing. Absolutely not going back.read more

If you are looking for a professional and efficient cleaner look no further, the staff will great…read moreyou with a smile every time. Sonia on the front counter is always friendly and the work is always perfect everytime. Do not pay attention to the low reviews, this is the place to go.

I've never had any problems with the cleaners. Everything is always on time and the Service…read morepersonal are always kind and professional.

We have been using Towne Cleaners for the last five years. Partway through that time, the business…read morepassed to new owners, who have been just as professional. helpful, and friendly. I get my work shirts cleaned here, as well as the occasional comforter or large item. In today's economy, it isn't easy to run a small business, but I am happy to support this family business. Give them a try--you won't regret it!

Great guys great service . Used to go there all the time when I lived in Vista . Second to none!read more

Very nice owner and staff. Quality dry cleaning as well as alterations. Alteration prices are…read morelower than competitors in the area. Located next to Sprouts.

Turned a white boss button down from white to pink and it was nothing but arguing that they didn't…read moredo it. Lost my business.

Used the wash and fold with pick up and delivery twice in the last month …read more Very impressed with the quality of service , instructions followed , and the value . Huge time savings for me and well worth it . Thank you !

Check my review history, I respect business owners who aren't scumbags too much to ever "hate" on a…read morebusiness. Oceana is run by John. Ask for him by name. The first couple of times we used their fluff and fold service it was decent enough, other than getting a random extra pair of boxers that weren't mine and a couple of other peoples t-shirts... The last time we used them, they gave us back thrift store clothes and kept our actual clothes... John, the owner shared with me he had continued to employ a drug addict who has done this before. He was so sorry and embarrassed and wanted to know how to make it right for us... We agreed that we'd try to asses the value of what we lost and let John know. This was an amicable enough call. He seemed dejected and sad but expressed a desire to make it right. Fast forward two months now and John and his wife Kelly have patronized and attempted to pacify me multiple times with multiple excuses on why they weren't honoring John's own request to compensate us for our losses. Neither has even offered a refund. It's hard to tell fact from fiction, but it is clear their goal is to brush losing $750 worth of my wardrobe under the rug. I've waited over two months for compensation, and even offered a reduced settlement price as an olive branch to show I recognize running a business can be costly and difficult. The staff all seem to say the same things about John and Kelly, they are rude and short with people and try to undercut pay and etc. It shouldn't be a surprise that after the business makes a mistake they accept zero accountability and word for word today told me: "What are you going to do, sue us for $750? Go ahead!" Okay. ‍ Needless to say, I don't think people like them should be able to be in charge of other people's careers let alone run a business. Avoid at all costs.