Check my review history, I respect business owners who aren't scumbags too much to ever "hate" on a business. Oceana is run by John. Ask for him by name. The first couple of times we used their fluff and fold service it was decent enough, other than getting a random extra pair of boxers that weren't mine and a couple of other peoples t-shirts... The last time we used them, they gave us back thrift store clothes and kept our actual clothes... John, the owner shared with me he had continued to employ a drug addict who has done this before. He was so sorry and embarrassed and wanted to know how to make it right for us... We agreed that we'd try to asses the value of what we lost and let John know. This was an amicable enough call. He seemed dejected and sad but expressed a desire to make it right. Fast forward two months now and John and his wife Kelly have patronized and attempted to pacify me multiple times with multiple excuses on why they weren't honoring John's own request to compensate us for our losses. Neither has even offered a refund. It's hard to tell fact from fiction, but it is clear their goal is to brush losing $750 worth of my wardrobe under the rug. I've waited over two months for compensation, and even offered a reduced settlement price as an olive branch to show I recognize running a business can be costly and difficult. The staff all seem to say the same things about John and Kelly, they are rude and short with people and try to undercut pay and etc. It shouldn't be a surprise that after the business makes a mistake they accept zero accountability and word for word today told me: "What are you going to do, sue us for $750? Go ahead!" Okay. ‍ Needless to say, I don't think people like them should be able to be in charge of other people's careers let alone run a business. Avoid at all costs. read more

Oceana Laundry - NOT MY CLOTHES - RANDOM STRANGERS UNDERWEAR WERE WASHED WITH OURS... SO GROSS... - Laundry Services Near Me - Oceanside, California

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Our washer broke and the laundry started piling up before the replacement we ordered gets delivered. I decided to try Oceana laundry since they do home pickups and delivery. I was delighted that I was able to schedule a next day pick up and delivery can be scheduled 24 hours after. Everything went through smoothly with pick up and drop off, items were washed and folded neatly and the price was reasonable. Highly recommend read more

Used the wash and fold with pick up and delivery twice in the last month . Very impressed with the quality of service , instructions followed , and the value . Huge time savings for me and well worth it . Thank you ! read more

Over the years you've seen the deterioration of the facilities and cleanliness. It's 4 o'clock in the afternoon the floor is an absolute mess. The sign still states these are brand new washers and dryers, maybe 10 years ago. But not now. Serious updating and total makeover of the interior is needed, they used to have nice signage inside. So much has been taken down. Overall the message we're getting is the ownership does not care to maintain it in tiptop condition. I only come here when I absolutely have to. Last resort. Owners you can do better, or sell them to somebody who can. This is not the laundromat it used to be. read more

They have an excellent staff. Their names are Edgar, Rob, Norma, Jamie, Karen, Sandra, Liala, Maliana and Sarah. They are all very helpful and super friendly! Kudos for finding and building an amazing staff. This is my favorite fluff and fold laundry mat by far! read more

Good customer service but my clothes were still dirty. After spending $80 on wash n fold services I had to spend another $30 on rewashing my items read more

John the owner said he did not get my messages and I believe him. He said he will replace my sweatshirt..

If I could give negative stars, I would fr. The workers here got hella attitude for NO reason -- like relax, it's laundry not life or death. No manners, no help, just straight disrespect. No wonder they stuck workin here . Don't even waste your time. read more

If I could give zero stars, I absolutely would. This was by far one of the most unpleasant customer service experiences I've ever had. As a first-time customer unfamiliar with how this laundromat operates, I came in just looking for a little help. Instead, I was met with immediate rudeness and a condescending attitude for simply asking a question. When I politely asked the employee to lower her tone, she escalated the situation--becoming more aggressive, telling me I was the problem, and insisting she had no obligation to help me. She said if I didn't like her attitude, I could do it myself. I left completely stunned. Whatever happened to professionalism? Whatever happened to basic etiquette? To treating people with the most fundamental level of respect? It's not even about "the customer is always right"--it's about human decency and creating a space where people feel comfortable asking for help. Needless to say, I won't be coming back. I wouldn't recommend this place to anyone who values courtesy, kindness, or a remotely welcoming environment. read more

Terrible business. Money change machines rarely work and staff is rude and never helpful if they are even around.

Completely unprofessional! I put a 35 minute timer for the washer to make sure I came back to put my other load of clothes. The employee with glasses took out my clothes because somebody else wanted to use it. Im always considerate by putting timers to make sure I take out my clothes in a timely manner & I always use one washer to make sure everyone else has a chance to use the others. So to have an employee take out my clothes for someone else was rude and unprofessional. read more

It's an ok place to do laundry . Employees can be friendlier. Vents needed to be cleaned. read more

Oceana Laundry - Vents are never clean - Laundry Services Near Me - Oceanside, California

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Unimpressed. The machine to purchase detergent is unclear and getting a laundry card was unsuccessful as it did not accept $20 bill. No assistance was provided. We took our business elsewhere. read more

I haven't been to laundromat in 30 yrs. I was on vacation and needed to wash. The guy working there was so helpful and walked me through everything and made sure I was doing ok. Super nice super helpful. Would definitely go there again. read more

I did a whole closet clean out and just needed everything else cleaned and took about 125 pounds of clothes for a drop off wash and fold. I got all my clothes back clean and folded perfectly and I can't thank this business enough for their thoughtfulness and care for their customers. Would definitely recommend dropping your clothes off and have the ease of mind knowing they're in good hands. read more

So far so good. Been coming here for years but I've always had a pretty good experience. Staff is always nice and accommodating and extremely helpful if I ever need anything or have questions. Laundry gets done pretty quick and all around just easy to get to. Love coming here read more

Needed a king duvet & sheet sets wash/fold. Spotless & reasonably priced. Quick turnaround with friendly staff.

Went here for a quick wash around 9am. Hardly anyone inside. Attendant was helpful and friendly. You use a money card to use the machines. It's been a while since we used a laundromat. You can buy laundry soap items on the machine using the money card. This place was close to our resort and convenient. Lots of washers and dryers. In and out in one hour. read more

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I used this drop off service for several months. They are a reasonable price and everything is sorted and folded so nicely. My washer broke recently and I have gone on site to do laundry a couple times now. The big washers are great and fast. I especially appreciated it's very clean because I inevitably end up dropping something on the floor. Grateful it's very clean there. The dryers are fast. I definitely recommend this laundry facility. read more

We had a really great experience with Oceana Laundry mat. The place we are staying at for the month isn't with the times and requires quarters. We saw Oceana had a change machine on Yelp, so we decided to stop in. We tried to use the change machine at Oceana Laundry, but it was empty due to the laundry mat only taking card. A worker there was SO helpful and understanding and she was willing to do whatever it took to help us. She went behind their register and got us all the quarters she could and we exchanged our cash for them. She was a real life saver!!! read more

don't not recommend the washers stink it seems liek they never clean them it's a mess the lady seems like they don't know wtf they are doing it stinks and just don't seem like a welcoming place from how I used to remember it read more

Had to do some vacation laundry. Picked this place because of Yelp reviews. Place was clean and staff was friendly. Have to buy a $2.00 credit card to put money on but other than that it went flawless. Dryers are timed at 9 minutes. We dried 3 times and should have gone the 4th. No TV, hard seating and warm inside. read more

Whenever we come to San Diego and Carlsbad we use this Fluff and fold They do a great service Very inexpensive I highly recommend them read more

Been coming here since they opened. Place used to be fantastic. It's really slipped lately. The place is very dirty, a large number of machines are always out of order. Most of the machines that are functioning are taken by Oceana doing commercial laundry. They do have a couple brand new too loaders, but you push the hot button on all of them and it comes out cold. Clothes don't look clean at all. Such a shame, I used to really like this place.... read more

We had a great experience here! We were on vacation and needed a small load of clothes washed. The owner and attendant were friendly and helpful, and it was super affordable! Thanks so much! read more

Been using this service for 2 years now and it's the best purchase I make every week and the last thing I'll ever cut from my discretionary budget. They pair folded items together like kids pajama top/bottoms, so that it only takes seconds to put away. The delivery service is exceptional. Insanely good value. read more

This is an amazing business! You can go there, they have great hours and machines. Great prices and even incentives for regulars! I am a very busy individual working 7 days a week 10-12 hour days. I use there pick up and drop off fluff and fold! The team is always happy to see me when I do come in, however for a person like me being able to set a time for pick up, and drop off! Having it done and ready for me to put away is simply outstanding! The management will always respond! I truly appreciate this business and you have a loyal customer as long as I live in the area! Thank you read more

March 2, 2021 - I use this location to wash our bedroom comforters about once a month. Always clean, nice people and they do a good job keeping the equipment in good working order... it's all a round a pleasant experience if you have to use a laundromat. Peace... Frankie G. read more

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I am in concurrence, with my awesome fellow Yelper, Danita C.! I will say first, it closed at 9:30 pm, only found one 24 hour, but I will come here for my therapeutic relaxation, instead of there of Fedex(same side of town) Other than that...I really, really like this one and I have been to many around Oceanside... It is staffed by wonderful folks by the name of Valentine and Maria! read more

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First time at a laundromat and what a WONDERFUL experience! I didn't know what to expect, but I was nervous it would be a crowded, coin-op facility with older machines. It was far from it- You purchase a "card" and can reload on your own with cash, credit or debit! I went on a Saturday morning and it wasn't crowded at all. I had just about my whole wardrobe with me (6 trash bags full) along with my comforter and I was in and out in an hour. They have double load, 4 loader, 6 loader and 8 loader washers! Price is approximately $5.50 for a 4 loader, $7.50 for a 6 loader and $9.50 for an 8 loader but it saved so much time and made my life way easier. Rosa, the manager, was very helpful on the best way to use the machines and even helped me consolidate certain colors to save money. My clothes washed great, dried fast and I left happy. They also have a Fluff & Fold service where they wash, dry, and fold your clothes. (They even offer pickup & delivery starting at $8 round trip!) Price is $1.50 per lb, which I definitely plan on using in the future, just not with my 6 bags full. I watched Rosa and a young girl washing and drying these orders and they were very thorough and meticulous- as if it were their own clothes. Side note- it was VERY clean. They mopped 2-3 times in the hour I was there. They also have Wifi and a flat screen TV to keep you busy while you are waiting. read more

Our greedy new landlords knocked down our laundry and storage room to make new apartments, forcing us to go to a laundromat in this pandemic. And yes, I do hope a judge will one day sentence them to a life time of sucking the butt of a man who has regular meals of Taco Bell and is unaware of the existence of toilet paper, but this review is not about them. We ended up getting some portable machines for our apartment, but it is not large enough for jackets and blankets, so we have decided to get the pick up and delivery services from Oceana. So far, it is excellent. They pick up and 2 days latter everything is clean, folded and rubber banded in neatly organized parts. My only complaint is that you have a long 5 hour window (8-2) for when they will pick up or return and get an alert about 10-15 minutes before it happens. Otherwise, I'm very happy with their service. read more

They are so helpful, the machines were very clean the floors and the restroom were very well maintained. I was dreading going to a laundromat as long as I come here it will all be good. Btw I live 12 miles away it was worth the drive read more

Oceana Laundry - Laundry Services Near Me - Oceanside, California

I've been coming here for 6 years and I've notice such a decline in service, especially lately with the new owners. The are NOT friendly at all, an in fact one of them recently warned me and a couple other customers that we need to get our clothes out of the jumbo washers immediately after the wash was finished....he said they were his "BIG money makers", and next time he would remove my clothes and put them in the back....EXCUSE ME? You DON'T touch someone else's property without permission, or paying them to do so. This owner is so arrogant and has a god complex. I've been there plenty of times when the jumbos were busy and had to use the next size down machines, which typically are not all busy. That's just part of going to a laundromat. in 6+ years NO ONE ever complained about that to me, I mean SO WHAT, you have to wait 30 minutes....to me I think it was the OWNER who was impatient and wanting to use the jumbo machines! Also, the laundromat description reads "state of the art" machines? what a bunch of BS. Washers are OLDER and constantly have non-operating signs on them, the doors don't lock properly and stop, much to your surprise your clothes don't get washed and you have to move the load to another washer and add more soap (which they don't compensate you for). GET RID of the tiny single load washers and buy more large and jumbo washers if you claim "that's your moneymaker". Bathrooms and customer sink often run out of hand soap and paper towels. As soon as I find another laundromat to go to, I'm gone, and I'll spread the word about this greedy, rude owner. read more

I do not have a laundry machine at home! *Sigh* However, I look forward to laundry days because I get to go to Oceana Laundry! The facilities are always clean and the wide variety of machines can handle any size load! I love the discount days as well. Jamie was super friendly and taught me how to fold fitted sheets like a pro! Honestly the whole staff is great. As much as laundry can be a pain in the side to do, I leave feeling accomplished and my wallet is not hit too hard! The dryers work really well! Thank you Oceana Laundry Mat for providing a clean and friendly environment to handle my chore in! read more

Great place to do your laundry. They have some new help so they're wash and fold service should be much better. Afternoon and evening is probably the best times. read more

I've been washing my clothes at Oceana, for about 2 years..I've spent hundreds, if not thousands of dollars...as a cash paying customer.Tonight the owner or the man in charge, the older guy with grey hair...told me i had to leave .. i just finished putting some blankets in the dryer and i sat down..Less than 10 seconds went by, and he says...You can't be here, you have to leave.. I said.. why ? He said because,you need to be doing laundry...sorry but you need to leave.. I walked in and out, 3 times..while i was using the washing machine and another 2 times while i was using the dryer...I've washed and dried my clothes there,at least 100 times... He seen me, he knows me...not sure what the problem was..I'm quiet and i mind my own business..I respect the employees and customers , never had, not even a tiny little argument with anyone. I felt insulted and disrespected.. I felt like he should of apologized... I stayed quiet, finished my laundry.. and held back . Is this guy always an Asshole or just an Asshole to me ? Next time i see him, we're gonna talk read more

Usually good service here. But this morning the lady working was 8 mins late, didn't turn on all the lights and didn't even flip the sign to open. When I asked her if I can use the machines, she looked at me like a deer in head lights and said we're open. But it was obvious that she didn't fully open, just got there and still doing the opening prep. read more

Oceana Laundry - Closed sign when open, light not fully on. - Laundry Services Near Me - Oceanside, California

Laundromats are laundromats. What makes this one special? I do not have to bring change for the machines. Everything is done on a reloadable card. You get an extra $2 if you put $20 in cash on your card. They also give you a free wash after a certain number of washes. (It's posted clearly inside the business, just not sure if they change the requirements over time.) Machines are well maintained. If a machine goes down, the next time I come back it's been repaired. There are times when it's busier than others, but I've never not been able to find an open machine or folding table. I do wish they had more chairs...and more comfortable chairs. read more

The very Best laundry service people I've ever used. And the Great Caring staff Always show care ... read more

I've had issues with the lady that works here, she's very disrespectful, every-time I go to ask her a question she gives me a dirty look and doesn't help. If you hate your job quit!! Don't be rude to people! read more