Overall, my experiences have been generally positive at this location which is down the road from the house. The majority of staff have been friendly and helpful, whether it's setting up a PO Box or shipping something across country, Lines are never too long here, another bonus. My only gripe was being told my staff that a couple of packages from vendors like Amazon and Target were not received by the PO despite having photographic evidence to the contrary. When I escalated the matters (happened twice in 3 months), the responses weee mostly fluff with no meaningful resolve. Adding insult to injury, after I'd gone home to call the vendors to explain I hadn't received said packages, the very same MIA packages never received by the PO mysteriously appeared in my PO Box WEEKS after they'd been delivered. Not a good look. Otherwise, as mentioned, generally positive experiences. read more

Update: So we've returned to this location numerous times as it is the ONLY PO in Oceanside that offers General Delivery. I'm happy to report that every single time, service has been just fine. But, have not seen the female worker in the front. Thank you. read more

I had ordered some things from ebay, but they refused to deliver the items until our front entry gate lock was fixed. But they continued to deliver mail to our boxes. I had to call them to deliver the boxes after the gate was fixed. Thanks to Aloha in the back. read more

I had to mail off a time-sensitive letter during my lunch. I was relieved to find a post office in the area that's open. Not only was this post office easy to find, there was plenty of parking and the service was top-notch. Super friendly and helpful in my urgency to send off a certified letter. I definitely will return for future assistance. read more

I've never had any trouble with this method post office. You're in and out super fast with pre-paid returns. Everything else I've needed has been hassle-free Their line is usually a little longer than the one on Seagaze Dr, but I expect that for a larger location. Seagaze Dr is closer to me, but this location is open longer so I usually pop in and out on my way home from work. I have walked here, the walk along Mission is rather unpleasant due to noise and lack of shade, but it doesn't stop me. The location itself has a very stroller friendly lay out. The door closest to the parking lot actually puts you at the front of the line and right next to the prepaid package drop off. Walk in through the P.O. Box entrance if you don't want to feel like you're swimming upstream. read more

Lack of customer service, lack of accountability, 1person working one terminal, other 2 no one. No mail delivery yet blamed on USPS customer. Was left a voicemail & sent a text that mail was at post office for pickup & 20 min spent there & no mail to pickup. read more

I don't know what kind of supervisors they have here, but I give them an F! Our mailboxes were broken into at my condominium complex. While it took a long time for the post office maintenance department to come fix the locks the supervisors at this location allowed our mail to basically be thrown in a huge pile so when we came to pick up our mail, it was impossible to get it.. unbelievable! What a lack of responsibility and supervision . There were medications that I didn't get, letters that were basically lost for weeks, it was a complete disaster. So disappointed in this branch. read more

I was in Oceanside the other day and was carrying one of my eBay shipments in my car, so I saw this post office and want to do the shipping. Is one of the saddest looking post offices I have been lately, not modernized and small. But they did the job fast and efficiently. read more

Actually a super easy post office to get to, a large parking lot, lots of street parking, more than one entrance into the service counter... yeah, I might have to start coming to this one over the one on Seagaze. ***THIS IS THE ONLY USPS OFFICE IN THE AREA THAT IS OPEN ON SATURDAY*** 0800-1200 Fabulous! read more

Update to review: I submitted a mail hold once again 2 weeks ago and when I returned my mail was not delivered. I called the post office and asked why my mail was not delivered and they realized that they forgot to send the mail with the mail carrier and said they would send it "tomorrow". Again they forgot to send it "tomorrow". I called again and just said never mind I would pick it up and sure enough, there it was sitting in the post office, undelivered and on hold 3 days after my return date that I posted on my request. I I'm away again this week. Let's see if they can get it right. If their track record is any indication of their success in following directions, I'm extremely doubtful my mail will be waiting for me upon my return. read more

I'd give zero stars to the Manager who was at the pick up station when I told him and showed him my number on my phone. He was playing some mind fuck games or whatever. Trying to talked down. He needs to work on his customer service tone. He looked at me like im crazy. Dude needs to be fired. This is USPS. Don't talk to me like im ur fam. Work on your tone. Service clerk was nice and was very helpful. I would give him 5 stars. read more

I go to this post office almost daily to ship items for my business and I give them a 10/10! Every staff member I have interacted with have been awesome, helpful, and kind. read more

Went online to request a Mail Hold while on vacation. Upon my return, found my mailbox stuffed with over two-weeks of mail. Went to this Oceanside location to find out why after I received a confirmation that my mail was still delivered. After a few minutes, the Saturday Supervisor.. a Mr. Ron Alo Jr. came out and told me when you fill out the mail hold online, and get a confirmation... that it's, and I quote... "Hit or Miss" that the mail will be held properly. "Hit or Miss" is their policy. Mr. Alo was very rude and dismissive. And of course there is no accountability and zero desire to actually fix, or even address the problem. "Hit or Miss" should not be the answer. My solution is to go paperless as much as possible. I have changed ALL my bills to "Paperless Billing" and I found a website called CatalogChoice and I have cancelled all our shopping catalogs. Found another site where I was able to cancel all the Credit Card offers, and I also attempted to cancel the weekly junk mail/grocery mailers for our entire building. We'll see how that works out. Hoping to make the Post Office as obsolete as possible in my world. If I can relegate them to grocery mailers, and last choice for Amazon and other deliveries, the better. read more

PO Box owner here and rushed home to pick up my packages but the employee/security closed up 5 mins early. Isn't it stated on most doors "Business doors must remain open during business hours". As far as I know it is until 7 PM. Highly frustrating I rushed here to pick up my packages yet could not as employee closed 5 mins before and as he was there I knocked yet ignored and walked away. Remind you CLOSED EARLY. Considering taking my biz elsewhere as I cannot pick up my mail during BUSINESS HOURS! read more

US Post Office - Closed before posted business hours! - Post Offices Near Me - Oceanside, California

The manger Robert is rude and lazy. I changed my address online and for apartment unit options there was only letters. However, my apartment complex is only numbers. I haven't gotten any of my mail and the post office was rude when I went in to change my unit number, to a number instead of a letter. They told me I was wrong and if I change it to a number I won't receive my mail. IM ALREADY NOT RECEIVING MY MAIL because there are no unit letters in my complex. Robert was rude and told me to come back in two days. I've already been over here 3 different times and no one can help me or tell me where my mail is. read more

All I've got to say about this location, as I stopped here after hours, is that you shouldn't bother expecting they will have supplies stocked. There were literally nothing but envelopes, except for express mail boxes. Hey, I understand, things go out of stock. But it's not your first rodeo; stock up out of respect for your customers if that's the problem. read more

I can't remember the last time I ever went to a US Post Office until yesterday.. first of all, I get it .. the USPS has some huge competition and has had a bad reputation with everything from lost packages to bad customer service etc.. This review is specific to my experience and for the customer service I received from Autumn. First, of all I never mail anything! I just started a new Poshmark site and was new to the whole mailing thing. She was super helpful, she provided me information regarding supplies and even helped me look for the best boxes, as well as, tips regarding the mailing/tracking process. Im writing this review because a lot of these folks get no credit at all and deal with a lot of crap! SO..yes, thank you, Autumn - I appreciate your great customer service and the assistance provided. Thank you! read more

The manager Tracy Gray is the worst manager I have ever in my life encountered. Worst customer service, she was cussing my out to my face when I was inquiring about my mail. I have filed a complaint and will also report to the local BBB. In addition the mail man constantly delivering to the wrong address and just throws my packages in my yard and doesn't care where it lands. This is got to be the worst and I mean the very worst USPS in San Diego. Be careful with your confidential mail because several of my private letters have been opened. Zero stars for the management! read more

I had a package said to arrive requiring my signature and the driver didn't even show up to the house. They decided it was easier for them to just write "no authorized recipient available" and went on about their day. Additionally, I set the rescheduled delivery for the next day and it has updated and have gotten no further updates. this post office is the most slow and has the most inconsistent deliveries I've ever dealt with. read more

Thank you USPS Oceanside. John Cavallo and the team tracked down my lost package and had it in my hands within 24 hours! I appreciated the attention to detail as closing time approached and past in the midst of an ever increasing line of customers. read more

Ron, the supervisor, is a complete jackass. He is extremely hostile to customers. He was so rude to the person in front of me. Talked down to him in a condescending manner that was uncalled for. He tried to do the same thing to me and I ended up yelling back at him and he changed his tone right after that. My package was being held at their post office for a week and now they can't find it. He came back 5 minutes later, telling me I was correct, that my package is indeed in their office. They just have no idea where it is. Not only is he rude and hostile to customers, he's also incompetent at his job. If you're unhappy with your job and your life... and you can't even do your job properly, maybe it's time to retire! read more

Legit the worst post office. The fact that they won't deliver to my house is ridiculous. Then I go to pick up my package and they can only find one of them read more

This is the worst run Post Office I have ever been too. The Manager, John is completely useless. I send out books to clients and came with 15 boxes of books to mail. The line wound all the way to the door at the far end. There was only one agent working. In the meantime, the manager, John, just sat in his office in plain view of all the people in the line and did not get out of his chair to help. He didn't call in more people, he did nothing. Finally another agent came in and the one who had been working turned to the newly arrived agent and said "I am going to lunch now" The new agent said, "you can't go now, we have to get this line down". The original agent then said as loud as she could so all the customers could hear, "but what about me, I am hungry, I guess these customers don't care about us and out stomachs". She was not joking, she was totally serious. People in line were getting madder and madder and more inpatient as the line was not moving. Meanwhile, John the manager just sat in his office chair watching the line of angry customers and offered no help. Finally a third agent peeked around the corner and yelled "John, we have a huge line out here we need some help". Did John move, no he did not. It took me 40 minutes to get to an agent finally because the line was so long and there was only 1 agent working and then finally 2. After awhile the agent who yelled for John, must have gotten off his break because he then came out to help (this happened just as I got to the counter). You have never seen such an angry, frustrated group of customers as were in that line. John, the manager should be fired, he was beyond useless. It is post office service like this that gives all Postal workers a bad name. John, you are ruining the US Postal Services reputation. Time for you to retire or get fired. Worst Post Office service ever. Don't go there unless all other locations within 15 miles are closed down. read more

Nothing to exciting, I mean come one it's a post office. However the five stars are for the staff! Good people I was in and out

What can you say about the US Post Office other than to review the people who work there. The place that I go to have always been friendly and helpful so I recommend the place where I go in my neighborhood which is in Oceanside on the west side of Interstate 5, on N Brooks Street. read more

I spent a good deal of time hunting for a box that would even fit what I was mailing. Packed the item in layers of bubble wrap inside the box. Mailed it yesterday morning. Get an email saying it had been delivered to a PO box at the same Post Office I mailed it from? So I paid $25 to have it delivered 25 feet away? Now I'm supposed to fight the Christmas mail crowds for them not doing their job? BS Just spoke with John. He said they scanned it as incoming by mistake and it's in San Diego. Thing is, they cannot change the notifications so I have no way to track it. I'm giving it a third star because at least I know it's not in a black hole. read more

I had an international delivery I was expecting, and the kind woman who answered the phone this Tuesday morning was so helpful- she contacted the carrier and found my missing parcel; turns out it was just placed in the wrong unit mailbox. Thank you again for your kindness and professional service. read more

They knew exactly what I needed! Very quick and professional! Thanks for the great service and knowledgeable recommendation.

This is unacceptable. This post office delivers to us on base and the post person continually leaves our confidential mail out in the open by leaning the boxes open as pictured in the photo. I don't understand why this carrier hasn't been fired. He or she continually leaves these doors open and also switches our mail and has been found by several residents to not deliver packages to their door but keep them in her postal van for a while. We call to complain all the time and nothing has been fixed. Why are these people in charge of delivering mail to military families. read more

US Post Office - Post Offices Near Me - Oceanside, California

This is a standard post office location. Sometimes it moves quickly and you're in and out, sometimes it takes a long time to get through the line. The building it pretty beat up and is in desperate need of an OSHA inspection on behalf of the employees (visible water damage, probably mold, generally gross) but this is what we got I guess. The employees are pleasant and I come here because I have to. read more

The worst customer service experience ever. You'd of thought I was insulting the supervisor because I was confronted with hostility & no ownership of the problem on their end. I encourage all of you with similar experiences to contact the Post Master at christa.a.perez@usps.gov. The city of Oceanside deserves better!!!! read more

A package that I was suppose to receive and looking arrived a day early. I checked the tracking Imana it said it was still at the post office and not out for delivery. I went to the office and spoke to an attendant who told me they hadn't sort it out yet. I go back the next day because it's still their and I'm told by a different attendant that it should be out for delivery. The next day it is said to arrive late. Now it's in Illinois. Honestly this is why people use UPS and FedEx and the Government Postal Service is losing money. I will never use this Post Office again and never want to deal with them again after today because if it isn't one thing it's another abs everyone here have their head up there own ass read more

We have had the wrong mail delivered to the wrong address -2 to 3 pieces a week for over a year now. Our previous carrier retired. We have a new carrier that is very unprofessional. I have discussed this issue and brought it to the supervisors at Brook Street Past Office. they were of no help what so ever. I no longer use any USPO services unless I am desperate. I hope the USPO does get out out of business-they deserve it. read more

The USPS has many hard workers whom I admire. Unfortunately, most of them are not at Brooks Street. They play games with the mail and I sometimes get my mail 2 months late or not at all. It's hard to believe that the Postmaster allows them to get away with it. They are an embarrassment to the USPS. read more

I was able to intercept my package here, and they saved me SUCH A HEADACHE! THANK YOU DANA! You are amazing. Someone actually picked up the line when I called, and was able to find my package before it was sent back to Nevada because of an error on my address. Strictly speaking on this service, they are amazing. There was hardly a line, only two employees at the front. I don't typically use them since I'm Carlsbad, but now I know they are there if I do! THANKS A LOT YOU GUYS! :) read more

If I can choose to give zero star, I would like to do that! First, they can not find my package when I went to the office for a pick up. I waited there for over an hour, but they do not feel sorry for they can not do their job right. Second, the manager told me he will contact me around 7:00 pm, when he confirmed my package. Now I am waiting still, and no one call me. I really do not think they care at all. The people who work in that location, do not know how to do their job and they do not care if they did not do their job right. read more

The saga continues. After a conversation with Karen, who was very helpful, we had a lockbox installed in the front of the building containing an apartment key for USPS. We were told this would satisfy the rules although this isn't safer than having a driver simply enter a pin code in our automated entry system (in which a video system captures pictures of the person who enters), was expensive to have installed and is a pure environmental waste. This was approved and inspected by her and others from the post office. For a week we got deliveries. Now USPS is again failing to deliver, claiming they won't use their own lockbox. WTF. There is no real method for complaint, so at this point we really have no recourse other than to follow up with letters to local government. I cannot see a reason that this had to be so hard. This USPS has been the single worst aspect of living in Oceanside for me and I cannot understand why they make a choice to act this way. read more

Letter carrier person is leaving hand written non authorized notes and putting in my mail box or car windshield. Which I have tolerated but once in a blue moon I may park 3 feet from my mail box and I get a note saying not to park so close - I see all up and down my street other people parked in front of their mail box, too close to their mail box all day long and when mail is being delivered and not ONCE do I see them getting notes - this letter carrier is harassing me and singling me out. I put in multiple complaints and all I got was Voice Mails saying how it's a problem and how long my street is blah blah blah - really? I work hard and don't need to come home to this - I will elevate to Superiors if this problem does not get resolved on their end. read more

Worst postal service I've ever experienced! Too many incidents to name. And they don't answer their phone so you have to walk in to complain... which does absolutely no good at all. Yesterday he could not find my unit to deliver a package. My neighbor helped him and told him exactly where I was. He reported the package delivered with a note that said left by front door. I never got it. Today my neighbor asked what happened to my package and he acted like he didn't know what she was talking about. He finally admitted he returned it to the post office. Yet he made the note he left by front door? My package is sitting in that jerks living room! But they do nothing about our complaints! read more

The in-house service is good BUT why is the Direct Line ALWAYS BUSY!!!! So frustrating!!!! 760-433-0206 Try it,it's ALWAYS BUSY even when they are CLOSED...Everyday,Still Busy!! Ridiculous! read more