This place was amazing and Des in the Printing section is thee most helpful, the most kind, and the most patient person! She made this experience so amazing for me and I was in a rush!! She is a gift to that store and I hope they realize this. read more

Don't come here for AMAZON return. There is often one person working and the prioritize the shopping line over the return line. Leaving the Amazon line to grow with zero urgency. read more

I went to make a return at the Staples on Vista Way, California. I waited my turn in line behind four people and when I got there, she said I was at the wrong place that I needed to go to UPS and I said no they told me to come to Staples and I showed her the label and she said no we need the QR code so I brought up the QR code, but she refused to help me till she helped four other people then she moved to another register when I said excuse me you're being rude. She's a black lady named Janet and I kept saying excuse me. I was here and they made me wait for two or three other people. I would never go there again never rude ignorant people work there. Another associate named Tyler was being very rude also and I asked for the manager and he said I'm the acting manager I would never recommend that to anyone. read more

Okay I am just hopping on here to say that Kirkland in the print department is sooo awesome! He is always so helpful, and always in a great mood. Unlike other staples. I love ordering from this location. Thanks Kirkland! read more

Staples - Printing Services Near Me - Oceanside, California

I was in and it was very busy- and Janet was handling everything with such a sense of calm. She took the time needed to help everyone without making us feel rushed, I really appreciated her. Very professional! read more

I have used this Staples for Amazon Returns, a passport photo, and office supplies. I think their products are more expensive than buying it on Amazon but they do have good sales. It can be challenging to get into this shopping center but there are a lot of other stores in there , and if you pair with another place it makes the trip worth it. read more

This is my backup Staples when the Carlsbad and Vista locations don't have what I need. If the parking and getting into the strip mall weren't so chaotic I'd come here mere often. I come here knowing what I want so haven't had to ask for help much. Customer service is okay. Sometimes better than others depending on the cashier. Isn't it like that either most retail stores, though? Decent prices especially on clearance items. read more

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Horrible customer service. I was standing in line for about five minutes as these two gentlemen were talking to each other behind the counter. I asked him if he was going to be helping customers and he said "I'm busy." RUDE!!! read more

Staples - Rude employee - Printing Services Near Me - Oceanside, California

Had a TSS precheck appt today. Showed up and they told me that person didn't show up today. Employees didn't seem to care. Would be nice to get a call/email/text before driving here read more

I was kind of disappointed. I walked in, on a Saturday. It was an hour and fifteen minutes before the store was going to close and requested help printing. I was politely dismissed by the staff. The ladies communicated that they were not taking any more walk-ins and I was welcome to use the self print machines. They handed me a card with the Staples email to send my documents so that I can print them myself. I tried to figure it out on my own, and when I asked the staff member how much the cost of printing was for one page with color on it, she told me that the machine would tell me. The staff seemed more preoccupied with whatever orders they had to finish for the rest of the evening. I left empty handed. It seems the staples didn't care for my business. read more

Staples - Front - Printing Services Near Me - Oceanside, California

This Staples is my favorite aand it's all because of Janet, who juggles responsibility for cash register, ups mailing and Amazon returns with an amazing, infectious sense of grace and calm. She is a keeper - nobody stresses out, even if there are lines or complications. read more

So far so good only used twice to drop off Amazon return packages. Nothing else to add since did not buy anything from this store

I went to Oceanside Staples to return an Amazon item, and there was only one girl behind the counter and she was on the Printing services side, she had her hands full with 4 customers, and they all had issues with their orders. So the Amazon line I was in was completely ignored. Several people left, then one of the ladies in line asked one of the cashiers up front if they could help us, he said oh sure, he took his time to come over, and finally helped us about 10 minutes later. He saw us all standing there the whole time I was there, and he only had a few customers during that time, and he had a second cashiers helping him, he could have helped us, but chose not to, until someone asked him. I was there for 30 minutes for a simple one item return. Very disappointing. read more

The worst customer service. Mark, I believe, the store manager, always seems bothered when asked a question and is quick to point you in the direction of an item rather than walking you over. He seems to operate under the presumption that if you couldn't find the item it doesn't exist in the store. A lot these companies can take note from Trader Joe's when it comes to interacting with customers. read more

This used to be the best place to return an Amazon package, but skip it and go anywhere else! Three times in the last two weeks I've gone in to do a return and I don't even get acknowledged as I wait. I feel like Staples employees are bitter about having to do returns. This is no longer a happy returns location. At least I'm not happy! read more

this was the WORST customer service I have ever experienced. 6 people working and all just standing around talking not trying to engage or have any kind of customer service. I was clearly struggling with printing and no one even acknowledged my existence. Not to mention I am 9 months pregnant holding a huge box to return and no one offered to guide me to the right place or help me out whatsoever. I will be avoiding at ALL costs and suggest you do too. SUCH terrible customer service, I'd be ashamed if I was the manager or owner of this location. Im appalled. read more

Online showed their hours being open til 9pm so l went and arrived around 8:10. Nope. Closed. I saw 3 men still casually standing around and talking by the registers through the window that is in front of the parking lot. So l knocked on it hoping they could tell me if another location was open. Totally ignored me. They knew l was there and were blatantly ignoring me. They came out about 2-3 mins later after a young security guard was trying to help me but didn't have keys to open the doors that were locked already so he couldn't hear what I was asking. Once the men came out they were extremely rude (not the young guy who was trying to help me). Saying over and over they were closed. No kidding. I hadn't gotten the memo . I simply said online their hours are listed as still being open til 9. They said well it's been 8pm for 6 months now. I said well maybe someone needs to update that since it's been 6 months. They said "someone in Boston" makes those calls. Wow. No interest in keeping correct info for your store? There is no pride here. I asked if any other Staples stores were open. After being told no around 3 times finally one said to try the Carlsbad store. The Carlsbad location was in fact open til 9. But l will no longer come to this location as their customer service is absolutely appalling. I may not even frequent Staples again as there are other alternatives and I have not had great experiences for awhile here and at other locations. Good help must be hard to find because this business sadly exudes that feeling. read more

DO NOT DO TSA PRE CHECK HERE. Unreliable, unprofessional. 3rd appointment for my fiancé has been unsuccessful. Why? My appointment at the Loker Staples location in Carlsbad was done in 15 min, no problem. 3rd time my fiancé has tried the same process at this location (closer to home) and this time they can't confirm her birthday, and can't work around it, and can't take her as a walk in. First two times, the "machine was down". Please, respect your sanity, and depend on another location for your TSA pre check needs. So beyond ridiculous. read more

Placing the order was made easy. Customer service was exceptional. Had Empathy for making a funeral photo look good. Quality of work was excellent. Received extra help from a knowledgeable employee. Looked beautiful at the funeral for a child. Thank you. read more

Always issues with printing, but I continued to return because at least they were nice. Unfortunately this will be our last time. The order was not processed as promised and was 3 days later than promised. It was also the wrong order with incorrect size, scale and paper upon pickup but by that time too late to change it. I sum this up to poor listening and lack of invoices upon ordering. The employees seem overwhelmed. read more

I would like to compliment Maya and Corinna in the printing Department. They were truly capable and nice. My project came out great and I really appreciate them!!! read more

Always a pleasant experience. I had a very nice conversation with Janet, she's super nice!

Maya, was amazing! Thank you so Maya for your great attitude and hard work , with me making sure my business cards were perfect!

A business card is a crucial symbol of your identity and that of the firm you represent. My decision to choose Staples was based on the fact that I've previously used their services without issue. I designed my own business cards today and had them printed online. The proofs looked great, but when they were printed, the print seemed too small and the cropped section didn't align. I had to return them. Emily, the customer support representative I spoke with, was excellent in resolving my issue. After she described the problem, she gave me the advice and said, "We want you to be happy with your cards," and offered to resubmit them for free and have them ready for pick up the next day. I appreciate how well Emily handled the matter. It is imperative that the top management at the company recognizes Emily as an outstanding employee. read more

I have been so happy to have a office supply store thats still here and so close by during this pandemic and the transition to working from home. I know I can run to Staples and find anything I really need. There is always someone at the front to welcome you and ask you what you're visiting for, and offer any assistance in finding what it is you're looking for. Staff always seems friendly and helpful. Best thing I realized is that their printing/self help printer is SO MUCH BETTER than it's competitor just a little ways down the street. I had been going there bot realizing I could go to staples for my printing and scanning needs, and was paying a ridiculous amount, in addition to dealing with their super rude staff. Staples is the opposite, everyone is helpful and the machine is so much easier to use, so much faster, and a reasonable rate!! I love having them so close by!! read more

I have the binding supplies at my office but I didn't realize I ran out of the coil size I needed until I went to look at my supplies... I needed was my pre punched pages coil Spira inserted. I called ahead and asked if they could do this and they said yes. I drove all the way over there... Staples employee didn't want to do the binding for me. Horrible attitude didn't even try. I went to FedEx and they immediately helped me. read more

Really appreciated the service I received today from Jeramy and Adam in printing department. I was greeted by both employees, Jeramy called my phone as soon as my order was ready was friendly and professional. I was thankful that Adam took time to get my order together and liked how Jeramy and him worked as a team in communicating and coordinating how my manual could be best printed . I was shown different samples of paper to choose from . I didn't feel rushed . They effectively knocked a line of people out quickly in a non panicked manor . I will definitely be back based on the customer service received. read more

This is my 'go to' Staples. Derek, the manager, is so helpful and very interesting to talk with! Lelia (spelling?) is very professional and nice. I love that this store gives back to the community schools! read more

I just picked up my business card order (500 cards) from Staples on Vista Way in Oceanside, CA. They are outstanding!!! I ordered my cards last night and in less than 24 hours I was contacted to ensure they had my order correct and within a hour or so they were ready for pickup. I am so pleased with the results and the friendly printing center staff. The young lady was on the ball she even checked to ensure my QR code worked as it should. I had ordered business cards in November from a supposed "Overnight" online place that cost twice as much for 125 cards (1/4 the amount I got at Staples) and after two months they finally gave me a refund because they couldn't get my order correct. It was a blessing in disguise because it reconfirmed my loyalty to Staples! read more

We needed business cards. We were fortunate to meet with Aspen. She made recommendations, showed us how the card would look and spent time answering our questions. Thank you, Amber. Great customer service. read more

Having a virtual address and office is such a nice idea for any business! I highly recommend using Staples Connect via Ipostal.

Came in today to return a product. I had really great customer service from Christina and Layla. They turned an otherwise terrible day into something better and I really appreciated their kindness. read more

I came here to laminate some pages in a book for a career fair. The people at the printing center knocked it out of the park. They were friendly, fast, and attentive. Someone helped me cut up the book into separate sheets and laminate them. They also helped me with some ideas to make the activity go more smoothly, such as using a clipboard and cleansing wipes. I would go back here again. read more

This is a decent staples store. Very organized and clean. Lots of ink. Pretty much any office supplies need you have can be fulfilled here. Minus 1 star because the customer service was awkward. Like the staff doesn't know how to interact with people read more

Derek was amazing, friendly, and a good salesman. My mom said he is very friendly, helpful, and knowledgeable.

The most pilfered items taken from workplaces nationwide: 1) pens 2) paper clips 3) paper products (incl. TP) 4) staplers Statistically, nearly HALF of your co-workers have "borrowed" office supplies and never returned them. The U.S. Department of Commerce reports that this adds up to $50 billion per year. It usually starts out small -- some rubberbands; maybe a couple of Post-it pads go missing. Next thing you know... somebody's wheeled out the company printer! Reasons for this pilferage range from: 1) forgetting about the random pen or highlighter left in your pocket; 2) subconsciously feeling underappreciated or underpaid; to 3) outright kleptomania or thievery! The good news is that all of these items are readily available at your nearby neighborhood Staples office supply store. Here, you'll find ah-maz-ing prices on supplies for the office AND the home! Now if you could please excuse me... I've got to get back to building my paper clip & rubberband robot. read more

I'm shopping and need to use the restroom and all of the bathrooms are closed. I just had to leave my stuff there. Having bathrooms open is one of the most basic part of a business!!! read more

TEACHERS, DON'T SHOP HERE!!! Manager Stephanie made the poor cashier ring up every single notebooks I was buying (192) and wouldn't use my teacher paystub as proof for the additional 20% off. Office Depot has the same deal and will give you no such hassle. read more

I went in to pick up an online purchase order that I had shipped to the store to avoid ground shipping fees. Took longer than I expected because they couldn't find it. The manager was extremely nice and did all he could to help locate my order, so that was a plus. I wasn't expecting to wait 20 minutes though! The employee that was helping me did come out and talk to me each time after looking for it at their different delivery locations. He didn't give up at all! So great job, guy in glasses! Luckily for them I was in a good mood, so I was pretty patient. Haha. Had I not have been...yikes!!! Kudos to their managers customer service skills for keeping me happy that whole time. Even while helping me, he was still greeting every customer that walked in! Great job, sir! read more

Staples - Printing Services Near Me - Oceanside, California

Our printer was just out of ink and i had a few questions about it as well. While looking for the ink a man on the floor just walked over and started answering all my questions without even bothering asking me questions about the printer or my situation. Which i later explained. The staff here is super friendly and it's during times like these that businesses like this remind me that good people are still out there. Keep up the good work y'all are life savers. read more