This BS POS place think they're cute and funny! Not only are they working with Uhual too scam customers, they can't even get their charges right! WARNING DO NOT GIVE THEM YOUR CREDIT CARD INFO! Pay in cash! I used the Uhual less than 12hrs, was told to drop off at Postal Annex! This broke establishment proceeds to call me and ask where the truck is, you guys must do this often! I moved one damn couch and had no reason to keep it for days. They're claiming I had it for days bc their flawed system. After payment with my Apple Card! I cancelled that card with the quicks bc I could just tell something was weird. They changed my drop off for the truck at the last minute and told me to drop it off at Postal Annex. It was 10, are they open! So, I left it there with the keys with the other trucks that were their. If you go at night you will see many trucks and most probably have the keys inside. It's been over a month and they're still charging and it's all random amounts too read more

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Lady at the counter was extremely friendly. Rubber stamps are customizable, and I believe they cost around the upwards of $20+. I think I might do my passport application here, if not at AAA/USPS. read more

Open till 5:30!! Completely reasonable with it being Covid. I showed up at 5:25 just to drop off two packages, and the closer turned me away saying she was closed. She pointed at her annex hours and I showed her my iPhone that read ( 5:22 pm)and told her it wasn't even 5:30 PM and she exclaimed that she was going by the watch in her store. She was reasonably enough to take my packages but she immediately said "BYE have a nice evening". Didn't even give me a receipt. What watch do you think Customers are gonna go by? The store watch that no one can visibly see, or the actual time on the cell phone/watch? Very rude read more

PostalAnnex+ - Current July 14th COVID HOURS - Shipping Centers Near Me - Oceanside, California

They lost my package even though it got scanned at counter. Tracking said it currently at Postal Annex waiting to be picked up, but it's been 2 months and still no movement It looks like the workers never gave it to them. Thankfully I scanned at the counter so insurance had it covered TLDR MAKE SURE TO GET YOUR PACKAGE SCAN HERE. read more

PostalAnnex+ - Postal annex workers never gave my package to UPS. Even though it got scanned at counter - Shipping Centers Near Me - Oceanside, California

Stopped by to ship Amazon returns. Leticia was very helpful and resourceful. I appreciated that she took the time to find how to package our item for Amazon as I didn't realize I should have packaged it myself. Definitely will be returning for any future services. Recommend, 10/10. read more

Today I was raised with mailing shoes purchased via offer up. I type postal in my waze navigation and selected this location. Upon walking in I was greeted by the Gentleman (Michael) We exchanged in conversation about my day. I noticed Uhaul keys, inquired about renting a truck! Michael, was more than willing to assist. Sarah also stepped in and assisted in showing how to "just obtain a quote." Thank you The Facility was clean and organized! Great Job read more

PostalAnnex+ - Postal Annex - Shipping Centers Near Me - Oceanside, California

Leticia was so helpful, friendly, & super funny. If you come in and need any help with your packages ask for Leticia! I promise you won't be disappointed. I didn't feel rushed at all which some other places do make you feel like that. I truly enjoyed the customer service! Leticia deserves a raise for her amazing customer service !!! read more

Great customer service and affordable options to mail international. Very helpful staff.

Letty and Kelly were beyond helpful and very patient. My dad gave me a few addresses that just were completely and Letty was kind to go through them all. Love this postal annex! read more

This PostalAnnex is always so helpful with all of our needs when it comes to Amazon returns and mailing packages. Letty is especially helpful and so kind. Definitely recommend to anyone who needs any packaging or mailing needs in the area. read more

Found my go-to place when I need to ship an item. Leticia was absolutely wonderful to work with as well. Highly recommend!

Actually had a really great experience at this PostalAnnex. Had a couple of errands on my list and about a half hour to kill, so I popped in to see if I could cross a couple of them off. Was totally not expecting it to be such an efficient visit, but it was! I got something notarized, bought a few envelopes and stamps, addressed and mailed them, and even picked up a little present for my nephew on my way out. Totally crushed it in here and it was largely due to the very attentive service. Was greeted with a smile and super fast service to get everything I needed done. Props to this PA! read more

PostalAnnex+ - Mail and notary - Shipping Centers Near Me - Oceanside, California

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Shannon I understand bad and busy days but the issue in your facility is a lack of proper training and care for your customers. First, the team member you were training was the only pleasant person I encountered walking in. The only one who greeted me and provided a pleasant vibe. Second, My issue was not that you couldn't provide a confirmation but how all I wanted after my awful experience was to stay a few extra seconds to see Letty sign and complete my fingerprints and how she laughed and proceeded in a defensive and unpleased manner. Some but not all people understand long lines, heavy appointment volumes and busy phones but there should not be any tolerance for treating people the way you treat your customers. If you believe customers have the responsibility for their experience at your facility and it's what lets you run your business then continue. But this was my experience and I come here on yelp to express the good and the bad. If Letty's work ethic is a reflection of what you express within the workplace than I truly hope your employees find a better manager figure. Thankfully my fingerprints processed just fine and I truly appreciate that your staff at least did their job. Something your business has to do to function but that is all. Finally, I hope nothing but great growth for your business but I certainly will not tag along to see it. I'd rather drive an extra 3 miles. read more

Every time I come here I am greeted with great customer service!!! Letty is always so helpful and nice! The only place that I do my returns!!! read more

Every time I come here, there is always a line and only 1 girl working. Today was my last day coming here. I waited 30+ minutes to send a package and get a few stamps. The girl working has the audacity to tell me that I need to be patient !! She even went as far as telling me I could go somewhere else to send my package. Excuse me?? Wow. You need to be fired. Your lack of customer service skills is atrocious. read more

After several attempts to send a parcel overseas, I came back to this shop an Letty found me a rate that was 25% what other stores had quoted me, saving me over $120. For this, I am a customer for life. Thank you read more

Came in to ship multiple packages to multiple addresses and all of the guys in there were patient, calm and courteous. They were super helpful and definitely gave us the best deal they had for everything. I would recommend this place to anyone looking to send things through snail mail. Thank you for your help guys-- we really appreciated it! read more

What a great experience! letty went above and beyond to help me print out paper work. I highly recommend coming here. She made it a great experience! Thanks again Letty read more

I went there to ship some bibles overseas via DHL. Leticia was not only very helpful but truly worked with me to get the best rates she went over and beyond to take care of my shipping needs . read more

I first went here a couple months ago to drop off a package and the girl behind the counter helping me was so nice. I knew the next time I had something to send I'd go back. So I went back yesterday to send a package across the US and Leticia was extremely helpful. She spent time and effort getting my things into a smaller and more affordable package saving me around $20! I always get nervous going to stores like this cause I feel like I'm not knowledgeable and it was so nice to have her help me and not judge me haha. Thanks Leticia!! read more

Wow took 45 minutes to get my passport picture taken and printed! Unless you have time to waste and want to spend it with the shop owner taking tons of pictures cause she can't figure out how to do it DON'T bother going to this annex! The owner lady doesn't know what she is doing or at least it takes her way to long to figure it out! Owner is SLOW AS ANYONE EVER!! read more

I had some issues of finding the right tracking number and the lady (I think she is the manager or owner) patiently walked me thru and helped me find it. I really appreciated it! read more

The owner is clueless and has a hard time understanding English apparently. I had something to deliver to a box at the location and asked her how Best to address it, just the address and if it was box or unit (the person put apt) Somehow she thinks giving out the shop information (which is on yelp for all to see) could be a scam.. somehow her twisted mind believes that giving out information that has nothing to do with any customer (the name or box wasn't mentioned or asked for or provided) is a privacy issue, She kept saying she can't give out information even if it's not about a customer, so don't call and ask a price or if they copy or mail or any "information" because she thinks all information cannot be given out to strangers, she then hung up on me. Apparently her goal to be so private that nothing can get thru to your box (or apartment which is what I will have to send this to). (Note: I called the post office and this lady has her "address" all over the place and not standardized at all, apparently she is not very clear on her "secret" addressing conventions. read more

I was just there and Leticia a.k.a. Letty was the most beautiful and helpful lady. I had a bunch of tax documents I had to copy and I haven't been to a copy machine in a few years and she said oh let me do it for you. She did it all and then she got it ready to mail. I am so appreciative. Thank you Letty. read more

World slowest Postal Annex I've been into. Went inside and the front desk dude is helping a customer and it was talking longer than 10 minutes to get what needs to be done. I had to leave because it was taking super long and I had to get back in the road. read more

I was really surprised to see that these folks didn't have any reviews yet. I'm pretty sure that Postal Annexes are independently owned, and I have to say that the owner here is one of the sweetest I've encountered. They are always so helpful with whatever I need; finding the best shipping option, packaging an oddly shaped item, etc. Great customer service here; something that seems to be fleeting these days. Albeit it is sometimes a little bit more expensive than going directly to the PO or other shipping place directly, but I like being able to get my options across the board, and then decide. Give these guys a chance to earn your business. read more

PostalAnnex+ - Shipping Centers Near Me - Oceanside, California

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They always have what I need and they are very pleasant when working with them. They even help with shredding important documents for a great price. read more

I come to this PA several times a week and they are very friendly and accommodating. I usually have several boxes and they allow me to use their dolly to help load up. Love this store! read more

Although this is supposed to be a fed ex drop off location, they can't print labels and won't help with fed ex shipping.

Letty and all the staff at this location are always efficient, friendly, and professional. On a recent shipping errand for my brother's small business, Letty assisted us with the most cost effective method to ship. The store also offers notary services and sells really cute gift items. I consider myself lucky to have this store in my neighborhood. read more

Abjectly racist. Absurdly unprofessional. I went twice. I am physically challenged, and I don't live far, but paraneurological limitations... such as life. I came, a newbie to international mailing, and I explained as such. I think they're a mother-daughter business. The *daughter* repeatedly spoke over me; without knowing my full thoughts, but rude not to let a person - - let alone a customer - - speak. She was condescending and obnoxious. She also did not know any more than I did. She called her elderly *mother* over, I'll-explaining my need. A simple and very small package to my family in Nigeria. So the *mother* tells me misinformation. She rolled her eyes as I explained how off her daughter was. I do not think we is communicated; as, though her accent was thick, so we're my immigrant parents who spoke fluent English as her. The younger overfed me with so much information that it was closing time, and I decided to go home and call DHL. DHL gave me such a simpler explanation, including a much younger quote (by $200.00) than when I went. So I went back with the confidence of knowing what I believed what would be cut and dry. Again, the younger behaved rudely, more so this time (I guess because I returned?!), and I called DHL as soon as she began. Both times she demanded a postal code that Nigeria does not have. The DHL employee heard her (1) speak over me and was (2) absolutely disrespectful without warrant. The DHL employee repeatedly perplexed and irritated by her non-existent demand. At that point the *daughter* decided to speak over the DHL employee, and she continued her rudeness. She also cursed me out and she told me to leave her store. I had already rose, left my red chair and I was halfway out when her *mother* came directly before me to tell me how rude I was and she cursed me out?! LOL, it was crazy!! The DHL employee (Caucasian woman) was angrier than I; as, I'm used to various forms of racism. Before I had a chance to speak she immediately apologized on behalf of DJL, explaining that "...that is not how (they) conduct) business". She also initiated a report on her own. When I gave them their address, it could not be found!! They are NOT registered with DHL, WOW. Admittedly, I went back to them, just opening the door to inform them of the above, and that they were in trouble. The younger stated that "She's so scared", making a shivering motion, lol. #Karma Yesterday I made it to an excellent Carlsbad location (El Camino Real that was suggested by the same DHL CSR), who gave me no hassles and the employee was just a dream!!! I am hoping to file a report, for no one should be treated so hostility, based on the fragile ego/insecurities/racism, etc. that has nothing to do with the customer. That was time shaved off of my life that quelled the hunger of their nasty dispositions. read more

PostalAnnex+ - Shipping Centers Near Me - Oceanside, California

Terrible service, had a box when the old owners had the business. New owners have thoroughly trashed this business. I can't believe postal annex allows a location like this to even hold their name. Don't use, they will scam you into over paying for a mailbox then lose your mail, misplace it, or send it back at THEIR discretion. read more

I have been a customer with this location since 08/2012. John, the previous owner sold this business to Saed in late 2016. I began to have delay in my mail being delivered. I would receive email confirmations stating my order was shipped, but they would tell me my package had not arrived. I was sent a package from a friend that was showing delivered on 01/23/17. I asked Postal Annex daily from that day up until 02/02/17, when I began to question this order. I was told they are not responsible if my package does not arrive from the Post Office. I was told I needed to call the actual Post Office. The local post office did a review and let me know the package was delivered to the Oceanside Postal Annex. They sent me a picture of the package. I had to schedule to meet with the owner because was rarely in the office when I went by. When I met with him, he became defense and said I would have to prove my package was delivered to that Postal Annex because the tracking number and copy of the package was not enough. He was rude and self righteous. One of their employees, Emma called me later that week to let me know she found another one of my packages in the outgoing bin when it was really incoming. She explained they did not have courier experience and have been making these kinds of mistakes with a lot of customers. I asked if she took a picture of the package in the wrong spot? She said she did not and the owner then got on the phone to begin yelling at me. He said he did everything he could to help me, what else more did I want from him?! I explained I wanted my package and I wanted a refund for the box I paid one year for because I no longer wanted to do business with him. I shared I expect to receive mail sent to me and he did not fulfill his agreement. The value of the package was $40 plus the order needing to be replaced. The amount for the box for 12 months is $120. This occurred 4 months into the 12 months, so I felt he should refund me the difference plus the amount for the package I never received. He said he was not refunding me anything. I called the corporate Postal Annex and spoke to Kellie on 03/10/17. She told me she research this and get back to me in the next 2-3 business days. Today, 03/27/17, I called because I had not heard back from anyone. She apologized for not getting in touch with me and informed me Saed said this event never occurred and he would think about refunding me. I strongly urge to not give this location any business. I went down the street to the local post office and rented a new box for $90. Apparently, fees are also being increased to $190 per year. I hope you find this review helpful and do not give this man one single dollar of your hard earned money. read more

Always helpful and convenient. Great convos and staff are friendly. Bring ur stuff and they will pack it for you!

This used to be the best place, with fast service. But the new owners are terrible. I think they came in per January 1st, 2017. Super slow and unprofessional. I'll never come back here again. I now go to the postal annex on El Camino and Marton Rd. Saves me a lot of frustration! read more

Should have listened to my intuition & stayed out of this store. I won't go into detail because this store has my address & phone number in their file but the owner is extremely rude, she ripped me off & then wouldn't even listen to me when I tried to complain-she just wanted to talk over me & deflect. She really doesn't know what she is doing & you will have to wait forever because they are so slow. Terrible operation they have going on there. I will use the UPS store down the street from now on which I should have done in the first place. read more

This was my go-to spot for shipping. I used to get timely service but now it is extremely slow to get in and out. I came to drop off a return package for amazon and needed a receipt. There was only one person in front of me and it was 20 minutes before I was helped. The customer in front of me was visibly frustrated that it was taking so long. Finally the lady gets to me and she could not figure out how to print a receipt! The man was now helping someone new and I would have to wait for him to do it. I gave up and left in defeat about 30 min after I entered. They're nice people but they take there sweet a$$ time doing anything. They are winging it running the place and it shows. I'll need to find another place close to my work. Not how I like spending my lunch hour. There were 6 people in line by the time I left. read more

Came here for the notary service. I called ahead because were were going to get there right at closing, and the notary said she would wait for us and she did. Very pleasant to talk to. She wasn't in a big hurry...which made us slow our roll and we enjoyed our conversation with her. We would definitely recommend this place for notary services. Establishment was clean and neat and not full of clutter. read more

Although I had to wait a little, it was worth it because of the service they provided. I had copied and pasted a general affidavit form from the internet but the notary lady helped me fix it and cut and taped it together, and printed it out again so that it would work and I did not have to go back another time. I'm very grateful she took the time to help me and fixed the notary form. I had actually gone to another Postal Annex and they did not help me. I would recommend this Postal Annex for the excellent service, they were very nice to me and willing to assist me. read more

Unethical and unreliable! I know that UPS stores don't process Priority Mail Flat Rate packages so when I walked in here, the first question I asked was whether Postal Annex does. The lady at the counter told me that USPS got rid of Flat Rate Priority Mail Boxes in January. I was surprised since I have received some, so I was skeptical. She said she was absolutely sure. I expressed disappointment that I would have to buy packaging and insurance, but I started looking at their packaging, and she steered me towards a box that would fit. I tried to research on my phone (which had low battery) and found that USPS had discontinued Priority *Express* Flat Rate packages. I went back to her and told her what I found. She insisted I was wrong. So I believed her and went ahead and bought packaging and asked her to look up my mailing options. She quotes me $20 for UPS or FedEx with insurance and tracking or $7 for regular mail (no insurance, no tracking). I couldn't justify $20 for what would fit in a Small Priority Mail Flat Rate box for $7, so I opted for regular mail. I felt uneasy with my package being uninsured and untraceable but went home. I got home, and my letter carrier was there. She told me that USPS did NOT get rid of Priority Mail Flat Rate Packages. I called my local post office to verify. Priority Mail Flat Rate Packages are NOT discontinued. Then I tried calling Postal Annex so I could stop the package from going out uninsured and untraceable, just to ask them to hold it so I could go back and get it and get refunded. I called 10x on my drive back to Postal Annex. No answer, just voicemail. I didn't understand because there were no customers in there when I was there 30 minutes earlier. I kept trying in case they were busy. I got there, and there were now two people working. Neither answering the phone. No customers in the store. They said the mailman had picked up my package. I didn't want to start an argument, but she asked me why I needed it back, and I told her that I would rather pay the same amount and send it Priority Mail Flat Rate box which includes insurance and tracking. She started to insist again that service was discontinued. I told her that my letter carrier disagreed and that I called and USPS verified that she was not correct. She told me all I could do was drive to the local post office and ask them to intercept the package. I did and waited and hour and a half for the package to arrive at the local PO to intercept it and change it to a Priority Mail Flat Rate box with insurance and tracking. Postal Annex had very basic information about mailing services incorrect and put me in a position to a) buy packaging from them (Priority Mail packaging is free at the post office) b) overpay for shipping from them ($7 same price for regular mail as Priority Mail flat rate small box?!) and c) don't answer their phone to tend to customers and d) kept the money they charged me while passing the buck off to the post office to fix the problem (without refunding me). They make money off of misinforming the customer, and they don't even bother to pick up their phone even when they have no customers in the store. Shady, shady. If they aren't shady, they are at least incompetent. Take your business elsewhere. FWIW the people at the nearest PO were incredibly helpful trying to track down one package during busy hours and help me. Postal Annex is terrible and untrustworthy. read more