Came to this UPS store for my (well over due, there were a pretty good amount) holiday Amazon returns - Molly helped me out she was so pleasant, patient, and helpful. Quick and painless even with toddler in tow and having not printed 2 labels! FYI the labels both cost $3 each printed there, so print your own if you can! But still not too bad! - I was disappointed when Amazon removed the warehouse location for return drop offs, but this was very easy! read more

The UPS Store - Inside area - Printing Services Near Me - Oceanside, California

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The STORE MANAGER (wearing name tag) was so rude. There was nobody in the store but me and she kept sighing as if helping me was so much work. (Amazon returns) I tried to make polite chit chat but she wasn't having it, she made me feel so uncomfortable and unwelcome. It's really sad that she is the manager and treats customers like that. The usual clerks that work there are nice. read more

Very pleasant experience to drop off Amazon returns with no box required and USPS drop off without receipt but they take it which was nice! The staff is friendly and they smile when they talk to you. read more

This is the only UPS I will go to. All the employees are super nice and efficient. When I have to drop off for my business I know it will only take a couple of minutes. This store is the BEST!!! read more

This spot told me I'd have to pay for the label and box for my item So I left got a box from my house and took it to the UPS closet to me so they printed a label and they said I was all set, not having to pay the $4 for the label print The inconsistency is what I am giving a 1 star about. The girl needed too be trained better or maybe not try and get more money when I could of gotten the label printed for free? Very strange and inconsistent between this store and the one closer to my house which is the best and obviously ran by someone competent read more

It was a big line of people because one register was not working... Rachel when it was my turn to help me because I complained for the wait she asked me if I am ok and answered yes. Wanted to give my returns and go. Her talk turned into harassment and she talked back to me with an accent. I have one. I game my turn to someone else. Left my phone number to the manager but never heard back read more

World class jerks. Last place on earth I'd ship anything. Frankly if this is UPS I want no part of them . Go to FED Ex in Vista. Much better service and attitude. The staff was caught flat out in a falsehood and then tried to res spin it. I won't use a place this both dishonest and offensive. I work too hard for my money. Avoid it like a bad neighbor. Wake up UPS it's your image here. It has one star because I can't go lower. read more

The man helping was extremely high on something and spewing political garbage. Not what I want to be dealing with while trying to run some quick errands. Very unprofessional! read more

I usually go into return Amazon packages, and they're always super fast! Usually takes me about 30 seconds if there's no line walking into the door and walking out! Costs about average to ship items! read more

Love this Postal Annex location! Their customer service is the best I've ever come across. Everyone who works there will always greet you with a smile and a friendly acknowledgement. They are so helpful and want nothing more than to make your experience the best it can be, from helping return packages to notary service. This is how every business should be run! read more

Super helpful and organized Sydney was great! !!!!!! And super helpful, I completely forgot to print out my label, and he took care of it for me. It's so much better than san marcos location read more

I don't write reviews. But man... I feel for the employees at this UPS Store; they're always professional and pleasant, but the place is so understaffed that the wait times are unreasonably long. It's clear they need more help to handle the volume of customers. The owner needs to hire more staff to reduce the unreasonable wait times. read more

I go there often, and this is the first time the staff made me feel like I was bothering them. It was a tall gentleman. Reminded me quite "nastily" that I could use the self-service counter option. They were busy, but I am a senior citizen and just wanted to quickly drop off an Amazon return that barely took him 2 seconds to scan and give me my receipt. Felt kind of bad when I left the store. I do want to reiterate that this is the first time I did not feel welcomed. I will go back, though. Just wanted to remind them to be mindful of how they remind people of the self-service option. read more

Got to this store toward closing time. I had zero clue on how to secure my WWE Million Dollar belt into a box and ship it off to get restoned without it getting damaged. The belt links are very delicate and Bryce was beyond helpful in getting me situated. Fast and friendly! Definitely coming back. read more

My package had been delivered to this UPS location and was given to the wrong customer the same day!! When I called this morning on 7/23/24... the employees name "Sydney" appeared that she had signed off on it. Sydney stated that she DID NOT receive my package and they were so busy that it was misplaced when it arrived at the store. I am upset and very disappointed. The previous owners of this location were much better at handling misguided shipment and took quality care of their customers. Since this location was taken over by new ownership, Customer Care/Service has decreased. Information that was given to me 2x in the 2 days is misguided and not helpful. Ask yourself... if your package was given to the wrong customer... how would you feel being lied to and ignored by this store location staff?!?! It does not matter to them, because it is NOT their package!! I had to put a star, but truthfully it is NOT warranted!!! read more

I've always had a wonderful experience here. Everyone has always been kind to me. No matter what service I was using. However now they hired a new girl here very recently, who I don't have the name too since she wasn't wearing a name tag. She is extremely rude, bright and early in the morning. Not sure what I did, I had greeted her with a good morning and everything and for whatever reason she had a big attitude about my Amazon return. When ripped off the receipt did so very aggressively and then handed it to me. If I was management I'd definitely speak to her about this. Again she's very new. I've been coming here for 2 years now. So I know everyone that works here again they are all fantastic. read more

This is an update to my prior review about their Passport Photo Services. Based on the events of my last visit, I was able to get a refund for both passport photos that were rejected by the USPS Passport agent. The clerks were gracious and apologized. I also noticed they were beginning to setup a large backdrop screen and a light ring in the corner of the store to improve the photo quality going forward. While I can't give the store a perfect rating, I do appreciate them ultimately resolving the issue. read more

I'm 73 years old and I don't know if I've ever been so angry. I shipped two items from the store on the same day to the same address. Only one arrived. When I tracked the UPS number UPS said "we will create a label when we receive the package. We have not received the package." When I called this particular location some guy Dash, who pretended to be the owner (I say pretend because if he were the owner, his behavior makes this even worse.) This guy starts telling me all kinds of things going in circles but the bottom line is he said"once it leaves our store. We are not responsible." I told him it did not leave your store because UPS does not have it. He very rudely and condescendingly proceeded to explain to me why it is not his fault and UPS is wrong. Now I want to say that I am disabled And cannot see very well. I had to call UPS eight times getting transferred to different departments saying that I was in the wrong department. But the bottom line is I was ultimately told the claim has to be filed with the UPS store as opposed to UPS in general. I called this particular location again and some guy answered and said his name. I don't remember the name because it was foreign, but when I asked for the owner, another guy came on who sounded exactly alike and said the same name so obviously somebody was pretending. When I explained to him that UPS said it was the store's fault and I needed to file my claim with the store he told me with an even ruder and more condescending voice that he already gave me the information. I told him he did not. He only told me to call UPS. He then proceeded to give me two different phone numbers that were both incorrect. At that point I wanted to report him to the UPS store, corporate office and ask him his name and he told me "I don't have to give you that personal information." I said I want your name because I want to report you and he just simply hung up on me. The item was a big bright yellow suitcase. How can that be lost? I have my suspicions as to what happened to it. Because I'm disabled I don't remember every item that was in the suitcase because I did not expect this to happen, but there were a few expensive items that I need for my disability. And now I have to sit and wait as this thing goes through channels. i'm sure that I will be taking this store and that particular person to small claims court, and not only suing them for the items, but for punitive damages for what they did to a disabled person. Trust me, this was only a Reader's Digest version of what happened. I am so disgusted. Never go to this dishonest store again. read more

Omg seriously she was rude & tried to charge me $3.00 for a copy it's .50 or less at fed ex!!! Not cool UPS!!!

Staff here are always helpful and nice! Great experience and best UPS store. Highly recommend this location.

Great customer service! Isaac P. was very kind and helpful. The whole team worked to help me out with a tricky packaging situation.

Annette was the person who helped me today. She was super nice explained everything and the charges to me upfront. Got me in an out and you're very good time. read more

Monica and Mar are so nice. This ups store is right by my house which is great because every time I come in the employees are so friendly . Thank you! read more

Annette is the best! The service was very fast and reliable! I never stray away from ups for shipping! read more

Monica and Andrew were so helpful! I just started my beauty brand and had no idea what type of packaging to go with. Monica selected the perfect packaging and Andrew was patient w all my orders. They all had different addresses so that was fun! Great service and definitely continuing business there. Ty ! Luxury Artistry Beauty arrived to their customers on time and safe! read more

The UPS Store - Printing Services Near Me - Oceanside, California

Annette was amazing! She was polite, helpful and efficient! I love this UPS store! They make my returns and mailings a breeze! Plus they have product selections for purchase which makes The UPS store one stop! Thank you! (Thanks again Annette!) read more

Annette was great! So helpful! Had a difficult Amazon return and she was able to help me quickly and efficiently! read more

Annette was very helpful and kind! She went over prices of shipping with us and helped us decide on the most cost effective choice for our needs. Thanks! read more

I always use this location to do my Amazon returns - they are helpful and patient. Andrew is especially great!

We were trying to find a Notary that would come to a nursing facility. No one t returned calls. So we decided to go to the UPS store that very was very close to the nursing facility. They will give you an appointment and we walked in early, they were ready for us. Bethany took very good care of us getting everything signed and notarized and the cost was reasonable and I will always go to UPS store now, for notary services. read more

Andrew was attentive and so friendly! I walked in when there were a few customers, and he jumped in to get my turn package shipped right away. Also, I didn't have a box but he found one that was another product's leftover, which cost me nothing! It was very generous and thoughtful! Definitely returning any future Amazon purchases HERE! Thanks Andrew! read more

The UPS Store - Ups Store - Printing Services Near Me - Oceanside, California

Fast in a Monday afternoon and it was in and out. 3 employees is better than one because it goes by quick, easy go in and out for off.

Thank you for being so consistent, professional, speedy every time I visit for service. Highly recommend is an understatement.

Rude. The guy with the dark hair and arm tattoos (trees and a Jesus cross) said to me in a very rude tone and look "dropping off or what?" And helped everyone before me and after me very politely. I had to ask him twice to give me assistance with an international shipment, which he seemed to have an attitude with me about. I have a business and mailbox with UPS, so I will continue doing business with them. But if I come here and this guy is around, I'm not even going to acknowledge him. Treat everyone respectfully especially if you're in the customer service business. read more

Annette is always so friendly and helpful whenever I go in to make my Amazon returns! This is one of the best UPS locations I've ever been to! read more

Quality service , polite efficient and so knowledgeable about your delivery Annette And Briyce go out of their way . Patient with older customers read more

Love Annette! Very helpful with my returns! I love the energy here and would easily come back for all my future needs.

Andrew is amazing! As the kids say, "He is HIM!" He is the GOAT! In all seriousness he was really nice and did an amazing job taking care of me and my girlfriend. read more

Thanks to Andrew, Bryce, and Parisa for the help! Usually come here for notaries because the location is convenient and everyone is friendly. Good for shipping too! read more

My recent visit was amazing. Annette and Bryce we so helpful and attentive and treated me with so much courtesy. Not only were respectful to me but every single person that walked in. Even when people were impatient and rude, Annette and Bryce treated them with nothing but professional courtesy. read more