I have used this Postal Annex numerous times to ship packages. They have always been pleasant and…read morepolite. Sometimes they are pretty busy and may need more employees, but I have absolutely no complaints about the service that I have received in the Oceanside location when I have sent out UPS shipments.

I don't like to give negative reviews, but I'm not a fan of this postal annex. There have been a…read morefew times in the past where I've come to drop off between 5:30 to 6 PM, and the store is already shut down for the day. Today I came to do a drop off and ask a question about passport photos and renewals. I chose not to drop off my package here because despite it had a prepaid label, the owner wanted to charge me because it had a USPS (United States Postal Service) label on it. Before I could ask my passport question the worker immediately walked away to help someone else, disregarding my question. I did not feel like a valued customer so I took my business elsewhere.

Sunny hooked it up! It's impossible to leave here unsatisfied. Great service from people who care.read more

I had an envelope accidentally mis-sorted into my PO box, and when I stopped in to drop off some…read moreFedEx envelopes, I asked if I could just place it back in the mail to be re-sorted and delivered correctly. I was told that because of the carrier it originated from, it couldn't simply be dropped back in for re-delivery. That's when Sunny stepped in. Even though it wasn't something they typically handle, Sunny offered to help by creating a new label and getting it back into the system to make sure it reached the right recipient. It appeared to be something urgent for a law firm, so that extra effort really meant a lot. I truly appreciate those small acts of kindness especially when you're unfamiliar with the process. Sunny went above and beyond, and it's a great reminder of why we should continue supporting small businesses like this.

This BS POS place think they're cute and funny! Not only are they working with Uhual too scam…read morecustomers, they can't even get their charges right! WARNING DO NOT GIVE THEM YOUR CREDIT CARD INFO! Pay in cash! I used the Uhual less than 12hrs, was told to drop off at Postal Annex! This broke establishment proceeds to call me and ask where the truck is, you guys must do this often! I moved one damn couch and had no reason to keep it for days. They're claiming I had it for days bc their flawed system. After payment with my Apple Card! I cancelled that card with the quicks bc I could just tell something was weird. They changed my drop off for the truck at the last minute and told me to drop it off at Postal Annex. It was 10, are they open! So, I left it there with the keys with the other trucks that were their. If you go at night you will see many trucks and most probably have the keys inside. It's been over a month and they're still charging and it's all random amounts too

Lady at the counter was extremely friendly…read more Rubber stamps are customizable, and I believe they cost around the upwards of $20+. I think I might do my passport application here, if not at AAA/USPS.

The UPS Store I…read moreusually go there to drop off packages, and I've been a customer for many years because it's close to my home. A few years ago, I felt that the employees were a bit rude. I was even nervous about going there if I didn't follow the exact steps for dropping off a package, even though I was a regular customer. Now it's different. The staff are much nicer. The current employees are very friendly, kind, and extremely helpful to customers. All of the employees are kind,not just one person in particular. I truly appreciate this positive change

Tuuaga went out of her way to help me today. I was a bit unorganized, and she patiently helped me…read morepack all of my boxes with such kindness and care. She truly made the whole process so easy and stress-free. I usually go to another UPS location that's closer to my home, but I will gladly drive the extra distance just to come back here because of her amazing service. Thank you for making an errand I was dreading so pleasant!

Came to this UPS store for my (well over due, there were a pretty good amount) holiday Amazon…read morereturns - Molly helped me out she was so pleasant, patient, and helpful. Quick and painless even with toddler in tow and having not printed 2 labels! FYI the labels both cost $3 each printed there, so print your own if you can! But still not too bad! - I was disappointed when Amazon removed the warehouse location for return drop offs, but this was very easy!

The STORE MANAGER (wearing name tag) was so rude. There was nobody in the store but me and she kept…read moresighing as if helping me was so much work. (Amazon returns) I tried to make polite chit chat but she wasn't having it, she made me feel so uncomfortable and unwelcome. It's really sad that she is the manager and treats customers like that. The usual clerks that work there are nice.

Very similar experience as others on here. Workers here are rude and careless. I dropped off a…read moreFedex package Thursay 4/1 for next day it is 4/8 and no scan on my package has taken place. I just called the drop off location and the person who answered (Brandon) the phone was completely rude. Told me he has no clue what I want him to do. I was then told it was my fault for not asking for a receipt. He laughed over the phone and said he has no clue what I even want from him. Said system was old and left me on hold for 30 mins... Definitely reported this drop off location to Fedex, he's very careless with packages and doesn't care at all about customers.

If you do an Amazon return you have to have it boxed or in a package ready to ship. Unfortunately…read moreyou have to go to a UPS Store to use the barcode and have them package it for you. The staff here is very friendly and they have a UPS drop box outside so if you have a package you can leave it there. There is a size restriction though. They also sell packing supplies and other items.

My comment was deleted for some reason, so I am posting again. Service here is bad, the customer…read moreservice is terribly rude and amateurish. The young guy who "opens" in the morning is always late, has very poor communication skills and is rude to customers, including myself; barely has a clue on how to put a whole sentence together or greet people, and always says "huh"? instead of "excuse me". Some basic course in etiquette and customer service might do this business a whole lot of good, and it wouldn't be a bad idea to open during the posted business hours instead of 15-20 or 30 minutes later, which has happened on three occasions now. Will no longer use

Very friendly environment. Attendants are very helpful I…read morehighly recommend this venue for service

It is regrettable to learn that this establishment, which provided excellent service and…read moreconvenience, will be closing down.

Hemos venido ya dos veces y en ambas ocasiones en sábado y nos han atendido rápido. Algo que no…read moresabía y que se que es súper tener cerca es que podemos imprimir en la tienda. Estábamos buscando un lugar dónde imprimir ya que nuestra primera opción era la biblioteca pero no abren los sábados.

Joey is the town staple, knows the business in and out, great guy, we all know him. He once helped…read moreme mail a huge metal statue to a museum in Texas and they were precise with the directions, he's awesome, we love you Joey

Outstanding service. I setup a mailbox in less than 10 minutes. Love that I have access 24/7. Good…read morelocation. I love a place where they know you by name. Nice touch! Friendly.

I only come here because of Nicole! She is efficient,…read morefriendly and knowledgeable and she has a great attitude! Also I like that she really does try to help and not just a scan and payment person! Yesterday I had to ship out of the country and "customs" has rules that I was not aware of but instead of just telling me to look for something online she helped find it! Who does that? Value wise- we can choose to go to any store let's face it no one offers more than or cheaper than the others- but I come here because she is so helpful! So thank you Nicole! I really appreciate you going the extra mile for me yesterday So thank you UPS store for this employee! She's fantastic

The young lady at the counter was so hospitable, easy to speak with even with a full line up of…read morecustomers. She greeted and tended to everyone. Phones were ringing, packages coming in, I needed help with some printing services...she juggled things with ease.