I had an envelope accidentally mis-sorted into my PO box, and when I stopped in to drop off some…read moreFedEx envelopes, I asked if I could just place it back in the mail to be re-sorted and delivered correctly. I was told that because of the carrier it originated from, it couldn't simply be dropped back in for re-delivery. That's when Sunny stepped in. Even though it wasn't something they typically handle, Sunny offered to help by creating a new label and getting it back into the system to make sure it reached the right recipient. It appeared to be something urgent for a law firm, so that extra effort really meant a lot. I truly appreciate those small acts of kindness especially when you're unfamiliar with the process. Sunny went above and beyond, and it's a great reminder of why we should continue supporting small businesses like this.

Blessings I truly…read morelove the service here. I have had nothing but the best. All employees are always on one accord with great hospitality a long with customer satisfaction. The owner Sunny Kalanke has always made sure, l left with a smile. Why? Because, he makes sure as his customer you'll feel the red carpet experience like it's been rolled out. His loyalty is too his customer. So, therefore this store deserves 5 plus stars...thank you

My comment was deleted for some reason, so I am posting again. Service here is bad, the customer…read moreservice is terribly rude and amateurish. The young guy who "opens" in the morning is always late, has very poor communication skills and is rude to customers, including myself; barely has a clue on how to put a whole sentence together or greet people, and always says "huh"? instead of "excuse me". Some basic course in etiquette and customer service might do this business a whole lot of good, and it wouldn't be a bad idea to open during the posted business hours instead of 15-20 or 30 minutes later, which has happened on three occasions now. Will no longer use

Many local services that saves me a trip to the post office. Always have great, knowledgeable…read morecustomer service. I also buy their boxes to send packages oversees. They are sturdy and stronger than your typical box and worth the extra expense. Definitely recommend their services.

Joey is the town staple, knows the business in and out, great guy, we all know him. He once helped…read moreme mail a huge metal statue to a museum in Texas and they were precise with the directions, he's awesome, we love you Joey

Outstanding service. I setup a mailbox in less than 10 minutes. Love that I have access 24/7. Good…read morelocation. I love a place where they know you by name. Nice touch! Friendly.

This was the best experience I have EVER had at any post office!…read more I booked an appointment here in order to get my non-government passport for travel purposes (obviously). I was the first one in and the woman behind the counter was kind enough to wait for the other appointment before me since I came 20 minutes early. There was no rush and she was extremely pleasant to speak with, being very clear and polite regarding filling out the paperwork. Small talk led to small talk and about 25 minutes later I was out of there with the high hopes of receiving a new passport within 3 weeks. I did not feel rushed, there was no coaxing or trying to expedite the process and honestly felt very confident in my purchase upon walking out, especially when receiving the blue book in the mail. It is extremely easy to find and convenient on base. I highly suggest using this Post Office for any means of packages or government work!

This is a small office with one person working behind the counter. However, she is a super woman…read moreand will help you get what you need, but you may need to wait a small amount of time for her to help you. This seems like an inconvenience, but understand that they are incredibly short-staffed but getting a passport appointment is fairly easy to do while getting one out in town could take 1-2 months. I was able to get an appointment 2 days prior and was unfortunately 5 min late because the location can be difficult to find; still, she had me wait so she could manage the line and took care of me in less than an hour. She is a very nice, joyful and pleasant person to speak to. Please ignore the negative reviews on here as they don't understand she is a one-woman team and can only service so many people that are all demanding something. I witnessed how rude people could be demanding they get what they want when they want it, which is unacceptable behavior on base and these people should instead go out in town. You will not be disappointed going to this location as she will help you no matter what, but you may have to wait a small amount of time.

Efficiency Is Winning…read more I had a positive experience at this Social Security office, especially considering the reputation these offices sometimes get. I live in Downtown San Diego but I needed an appointment within 2 weeks. Q: How long did it take to make the appointment? A: The phone call to reschedule the appointment took about 45 minutes, which honestly was the least efficient part of the process. This could definitely be improved. Q: Was parking difficult? A: Not at all. Parking was easy and convenient when I arrived. Q: Did they take walk-ins? A: Yes. The security guard asked whether I had an appointment or was a walk-in. When I arrived around 10:30 a.m. on a Friday, there was only one person waiting for walk-in services. By the time I left, there were about seven people waiting, so it definitely became busier closer to 11:30 a.m. I don't know the wait time for walk-ins, though. TIP: The first seatingrow closest to the kiosk is the waiting row/line for walk-ins Q: Were you seen on time? A: Yes, actually earlier than my appointment time because I arrived early. That was impressive. Q: What was the office environment like? A: The office was clean, organized, and calm. Even the bathrooms were clean. Q: How was the staff? A: Excellent. The security guard was firm but personable and maintained order without making the environment uncomfortable. I was helped at Window 6, and although I unfortunately didn't get the gentleman's name, he was , thorough and professional without judgment. Q: What was your appointment for? A: I was submitting documentation related to conservatorship and was also able to get a copy of a benefits verification letter during the same visit. TIP: be clear on your appointment description because that will determine how much you can get done in one appointment. Q: How long did the actual appointment take? A: About 30 minutes total, and it moved quickly because I brought all the required documentation with me. Q: Was check-in easy? A: Yes. There is a self check-in kiosk, and you may also receive a QR code by text. I used the kiosk without any issues. Just make sure you have your Social Security number available. Overall, I would recommend this location. I need an appointment in San Diego within 2 weeks and this was the only location that was available The actual in-office process was efficient, organized, and much smoother than expected. My biggest recommendation would be: bring all your documents and mid morning appointments may be best. Parking lot was full at 11:35 a.m. "Efficiency matters when people are navigating important life situations."

First I just want to say the security is a nice guy and tried to be very helpful. That being said…read morethe SSA in Oceanside has been remodeled inside from the last time I saw it it now looks like a jail. And the worse is that unless you have an appointment your not getting nothing done that day. I was the first person in the door when they first opened and they told me that what I needed to get done could not get done in person and that they were scheduling me a phone appointment because what I need done can only be done over the phone now. The next day very early in the morning I get a call from the SSA telling me that my phone appointment was being changed to a in person appointment because I needed to do it in person. Lol I told them I was in there the day before and their employee working intake told me I couldn't do it in person. So they told me just to come in person which I did but yea someone gave me false info and made me make 2 trips when I could have got everything done in the 1st trip. But they just want to push people out and force them to schedule appointments.