Cancel

    Open app

    Search

    US Post Office

    2.1 (66 reviews)
    Closed 9:00 am - 1:00 pm

    Services - US Post Office

    Shipping centers

    US Post Office Photos

    You might also consider

    Recommended Reviews - US Post Office

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Could use some TLC but it is actually open for business
    Jolene L.

    Do not judge a book by its cover. According to the GPS, this was the nearest PO to me at the time. I was just mailing a letter and wanted to support the local PO. At first I thought I was in ghost town. Nothing really going on outside and it wasn't exactly the traditional business I was expecting to see. The outside of the building seemed old and dirty. The flag waving in the wind was my indication that this was a genuine PO. So I parked and walked in. Yes, actual people and not a scary movie. Thank you USPS for having a location way way out here. I'm not sure if I will be in this area again? Maybe if I'm visiting the sparkling "new" FBI building nearby. Well hopefully not :)

    Taking up space
    Kacie A.

    Sucks to have to go to Kapolei post office to mail packages off and pick up mail, always understaff and the hrs don't do justice, 10a-4p....people have to wait around to get in....no kiosk to pay for shipping, kapolei is the fastest growing town, this needs to upgrade! Very low rating for this site. I am use to Kaneohes site which is Awesome!!!

    The line at lunch time on a Tuesday
    Kaliko P.

    Hella long lines. No parking except for street side, which is usually filled. I had to circle twice before deciding to park at the local park; some people park at the library but I think that's a no-no as I've been on the other end trying to find parking for library use. No self service priority mail kiosk like the one at Mililani so you gotta stand in line. Only one woman worker manning the front. Two entrances ( confusing); one goes to the actual post office, the other, to the PO boxes that's not connected to the main post office itself. Going to avoid this location from now on.

    Mikey R.

    The longest lines with the least amount of workers. Always only ONE worker!!! Waited in line for 15 minutes when there were only four people in front of me! Get it together USPS! Every other location is far better with staff and waiting!!FYI the workers are extremely nice and friendly but that never outweighs the astronomical wait times.

    package ruin ! when it says "fragile"

    See all

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Went in with no line! Service was so great from the worker. Value is great. Was in and out in a matter of minutes.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    The clerks are very helpful and patient with my inquiries. The Mililani Staff are all polite.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Sue D.
    0
    11
    4

    1 year ago

    Great service and friendly, helpful staff. Shipping couple of boxes back to mainland and the cost was less than UPS and FedEx.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jolene L.
    1761
    825
    11808

    6 years ago

    Helpful 19
    Thanks 0
    Love this 18
    Oh no 0
    Photo of Jam A.
    832
    333
    7289

    9 years ago

    Helpful 7
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Alyssa was friendly and had great customer service! Finally there's 2 people now instead of 1, line moves quickly.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Tom S.
    163
    714
    1031

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ngan S.
    388
    193
    2112

    8 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 7
    Thanks 0
    Love this 5
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mikey R.
    349
    27
    7

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jae D.
    29
    21
    12

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 2

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 9
    Thanks 0
    Love this 8
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dave B.
    157
    2
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Idk y there is always a long line 10 people in front of me n one person at front .. 3 out of 3 times I came here same thing .. Snh

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    8 years ago

    Always slow service. I don't know why USPS should not staff their locations properly. Peoples' time is always valuable!!!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Christy L.
    9
    199
    174

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of George S.
    11
    80
    70

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Karen D.
    111
    51
    37

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D'Vonte J.
    212
    18
    14

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    Went in the middle of the day.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    The UPS Store

    The UPS Store

    (112 reviews)

    I recently had to return a treadmill I purchased on Amazon and this was the nearest UPS store…read more I had such a pleasant and fast experience that I had to show my appreciation by leaving a 5 star review for the staff here. Upon entering, I felt a bit anxious returning such a big machine. Worried I was not going to be able to return it or worried I was going to be given a hard time. Boy was I wrong! Upon entering, there was a line but it moved quickly. Once it was my turn, I was met with a professional and pleasant "hello, I can help you here". The young lady that helped me completed my refund within a minute! All the while making me feel welcomed and not rushed at all. The entire staff that day could teach a class on customer service to a lot of businesses that lack it because they nailed it. I was extremely blown away at their efficiency and their customer service. Mahalo for all you do!

    I will have to admit, since I live in town, I rarely use this particular UPS Store location in…read moreKapolei, but the few times when I had to ship back some broken parts to the mainland, I'm so glad that there is a UPS Store near by. Located at the Kapolei Marketplace, you can find the UPS Store just a hop, skip, & jump away (towards the left) of the Safeway supermarket. The day I came here, I had to get rid of a bunch of broken parts. Luckily, I found this UPS Store, as I was just next door working at a local credit union. Service here was fast & friendly, and I noticed if you do not have anything to ship out, this UPS Store provides other services like printing & mailbox services. Parking is plentiful, as it's located at a major mall. Need to ship out something, and you just so happened to be in the Kapolei neighborhood? Check out the UPS Store at the Kapolei Marketplace.

    US Post Office - postoffices - Updated May 2026

    Loading...
    Loading...
    Loading...