I needed to print out plans for the same day. It was 11 pages and I needed 3 copies of 24"x36". I went in their office and they all acknowledge me and immediately ask what I need help on. They was able to accommodate me and give my my plans within 2 hours. Please take note that they do not validate parking. You need to go on the road or you can park in the building read more

Rude and condescending staff by the name of "Mike". There are better places around the island that can get the job done with good customer service! read more

My nephew graduated from HS this year and I wanted to make a sign to hold up for his ceremony. I had just taken his pictures and so I was scrambling to find somewhere to print it last minute since it was the following week. Professional Image was running a graduation special so I sent them an email and got a response right away. We sent a few emails back and forth but it came out exactly how I wanted and I was very happy. I ordered it to be print only ($22) as I was planning to just attach it to cardboard on my own since it was cheaper. I guess since they were receiving so many orders they accidentally printed it on foam core ($49). But I was able to show them my order form so they honored my original price. Their turn around time was also faster than I was quoted. I ordered on a Friday and it was ready by Monday. I will definitely be using them in the future for any printing needs. read more

I was looking for a place that could cut a thick ream of paper into fourths and glue the edges to make scratchpads. I had some old card stock paper that was no longer needed so I wanted to repurpose them. Glad Professional Image could accommodate me and they only charged $5 for the cutting and gluing of the 4 thick scratch pads. read more

Professional Image - Kapolei - 4 scratch pads made from a thick ream of paper. Edges are glued so you can tear sheets off. - Printing Services Near Me - Kapolei, Hawaii

This used to be Armac, but now they are Professional Image. We needed to get programs and stickers printed asap. We called to see if they could do it! Hubby and I drove there and spoke to them about the type of paper we needed for the program. For our sticker we emailed what we wanted and were able to get the printed in color. In less than 1 hour everything was printed and ready for pick up. I have to say " less than" because we left for a quick costco run and came back. Super impressed with the staff members. They were helpful and efficient. The program looks so professional and the stickers looked great too. On the day of our event, everyone was raving about our printed programs and stickers. It really made our event memorable. Hubby and I will definitely be coming back for more printing jobs. Thanks so much Professional Image for the help! read more

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Came to this place because daughters printer ran out of ink and I didn't wanted to go far. Glad I did because I had a small stack of papers that I needed to be copied and the guy behind the counter was helpful. .09 cents a copy for black and white so it came out to 3 dollar something because they charge .50 for the service to use your credit card and being I needed it immediately I went there. Anyways they were quick and I couldn't complain. Place was small but clean, I asked about self service printing but he said they don't have that, they used to but during Covid they no longer have it. read more

In today's world, it's hard to imagine a service type business that does NOT respond to an "inquiry" email in a timely manner. Major disappointment...huge turnoff...and not someone I'd want to give my $ and business to. First impressions still matter. My initial email was sent on April 5th and I got a response from Say Manmaw saying he/she received my email and would be in touch "tomorrow." "Tomorrow" came and went. It's been over 1 week and still nothing from them. I even sent a "follow-up" email to remind them...and no response. read more

This the worst place ever in terms of customer greetings and employee attitudes. Just went in to ask for a picture to be taken for ID. The guy whom I spoke with first has zero personal presentation. He spoke to me in a condescending manner. He was mean and sarcastic. The guy across from him was just as rude and cold. The man (thank God!) behind both of these men at the front desk finally called out and clarified what I was asking for: "To have a photo taken for an ID like a Passport ID". I can see they need to learn etiquette and human connections behavior. They need a miracle for both of them. I have been a Registered Nurse for 40 years serving people. WOW, never came across such a bunch of absolutely unhappy males. Their attitudes were "cold", unhappy and mean !! I pray you will learn to like yourselves and enjoy your jobs. read more

This is really difficult. I would like to give 5 stars because the staff was very helpful in taking and printing my daughter's passport photos. However, it smells really bad in there...like to the point of vomiting. Thank goodness we could walk around the shopping center for the 10 minutes while the photos were being printed. Rating is solely on service, the smell honestly made me think of giving a lower rating. read more

So let me first start off by saying that I have been looking for businesses that could create a custom birthday banner that fit the likes of my son who loves puppy dog pals. For some reason it was very hard to find a business that could accommodate that. Long story short I was stuck procrastinating trying to find someone that could do it with less than 24 hours til my sons party . I recently came across this business and said what the hell so I went in and asked. Bradley who I guess is one of the managers approached. Now mind you I'm thinking oh shiii he's gonna be pissed so I'm already assuming that there's gonna be some sort of bad customer service. But to my surprise he was very helpful and understood my request, although short on time, he was still willing to accommodate me. He was able to make a draft and insert any other details I wanted all in one seating and had it ready around 2ish just a couple hours before the party. The banner came out beautiful. Its been hanging on our wall in the room because my son wouldn't leave me alone lol, all he wanted to do was look at the banner. The quality and the service was amazing and I can't thank Bradley enough for the job he's done. He helped keep my son smiling during his drive-by party and that was such a blessing. I definitely recommend this business if your are at least looking for custom party banners or signs. For any future parties I will definitely be coming back. Hopefully it won't be in such short notice . If you're reading this Bradley Mahalo read more

Professional Image - Kapolei - Printing Services Near Me - Kapolei, Hawaii

Thank you to Sai and everyone at the Kapolei branch. Best customer service ever! I called to get a rush job on some posters on Saturday afternoon on Labor Day weekend. They were closing for the long weekend, but he went out of his way to make sure the job got done. Nowadays many people would say, "sorry," but Sai made it happen. read more

Professional Image is our go to print shop. We use them for our business as well! They are fast and very responsive to both phone calls and e-mail orders. I will always use them especially the kapolei location. read more

2/11/2020 Went to Wholesale Unlimited for a few things for a care package. LEARNED ACCIDENTALLY that you you can mail stuff out NEXT DOOR! You can literally grab a flat rate box, walk next door to WU, fill it up ( no need bag) and walk it back and SHIP DONE! They are still working on a contract with postal services to extend to other things like selling stamps, etc. They also do printing services...didn't look at it but it's good to know!!! CONVENIENT FOR SURE! read more

Even during this "virus" time, Pro Imaging is there. They scanned a newspaper for me, converting it into an electronic file allowing me to save it to my personal files for future reference. While I was there, I noted they are also a contracted agent for the U.S. Postal Service. Great alternative to the long lines at the government facility in Kapolei. read more

This is the place to go for all your printing needs. This place used to be Armac. My son & I went here because he wanted an image he copied online, printed to certain size for his fish aquarium background. My son is very pleased & happy with the results. Excellent service. Thank you! read more

Went in to get some paper work scanned, my computer was down. Was in and out fast they also can scan email papers too

Walked in for a copy and was greeted with a frown, treated as if my business wasn't needed. Customer service gets a big ZERO need to work on a smile or at least put someone in front who will greet people. Armac was a lot better and very much missed. You're in the Customer Service business put a damn smile on smh read more

Beyond exceptional service! Professional Image is located where the old Armac used to be in Kapolei. I was looking to make copies of a program, after countless calls I came across this place. It was close to home and the hours were good plus they were opened on Saturdays. I emailed them a copy of the program I needed to make copies in PDF form but, I needed it to be a bi-fold double sided paper. I was unsure how to create that. Bradley response to me quickly and had a sample proofing made and ready for me that day. We went to place later that evening and saw the proofing and wanted to make a few adjustments. He was able to get the program exactly how we wanted it. Bradley was very accommodating and helpful. He also offered his condolences to my family which, we really appreciated. The prices were cheaper than all the quotes I received, customer service on point and location close to home. Will definitely bring all future businesses to place. Thank you Bradley! read more

Very professional and friendly service from Bradley. I previously used another company for my fax needs, however, I received such great service from Bradley during my first visit a few days ago, that I wanted to return. He was able to essentially help all 3 customers in the store at the same time. WTG!!! read more