Very Good . They deliver ontime And cheap price if you drop it to their location . On time On time read more

ANOTHER UPDATE I sent out a box again and I can't believe that it was a quick shipment this time around. THANK YOU! They got everything that was inside the box, not tampered with and in good condition. The ETA was supposed to be 12/19/2023 and I am so happy that they got it before Christmas. read more

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Two For Two I'm fortunate to have discovered this place while shopping at Seafood City! This location ships boxes from Hawaii to the Phillipines, whether its to someone over there or for yourself (Balikbayan) for a coinciding visit. I found the rate to be good for the size and pounds allowed for the box, but I was still skeptical at first because of my previous shipments with other services and all the horror stories (including USPS). So let me just list the ProCons. PROS: Door to Door Delivery: This service will handle your package all the way to the final destination, hence, avoiding the "corruption/den of thieves" that would otherwise prey upon your precious goods! No more having to awkwardly explain to sobbing children that their box of goodies arent coming anymore! Opening: They dont open your box like some services do so you dont have to worry about missing items or mystery dirty fingerprints inside your box. Tracking: They have tracking numbers so you'll know if your box fell off the boat and into the ocean! CONS: That App: While I'm greatful there is a App for Atlas Shipping, I'm not fond of it. Its "Clunky", has irrelevant, redundant, or inaccurate drop down list options, and just overall feels like I'm in the days of "American Online" again. That Form: I didn't like the App so I had to come in and fill out form for the contents of the box, the form had very small spaghetti lines to list all my items, the whole thing felt like a conundrum lol! OVERALL: Service was fine, though, you may lose some patience if there is a language barrier. The two young ladies working the front are pretty knowledgeable though. I guess what it boils down to is if your box gets to the destination in one piece, and so far this place is 2 for 2 with me and has earned my trust and recommendation! Boxes got there on schedule with no visible damage and all contents intact! (No more boxes that looked like they were kicked, thrown down a flight of stairs and then run over by a truck!) Thanks Atlas Ill be using you again! read more

Logo - Its Trans Fast yo, lol. - Shipping Centers Near Me - Waipahu, Hawaii

I usually don't have much issues, once your name is in the system, you just show them your ID, tell them who you're sending money to, and tell them how much money you are sending with a $9 transaction fee. Staff is friendly and can't wait to utilize the cargo section. However I knocked off a star because I didn't know the hours so I called and whoever was working told me they closed 5:20pm and I repeated her just to make sure and my dad and sister can attest to it cause I put her on speaker, but arrived there few minutes past 5pm for them to tell me that they close at 5... They even thought I called the wrong number and had me show which number I called. Other than that, just a FYI on the hours of operation. Lesson learned ask for employee's name on the phone. read more

Logo - Atlas' Business Hours - Shipping Centers Near Me - Waipahu, Hawaii

I'll give 100 stars to this company if only I'm allowed to. We shipped balikbayan boxes again to Manila and all items shipped were safely delivered. The delivery team in Manila were highly professional and willing to give excellent service! The price is affordable as well. read more

Wow grabe akala ko ba ang atlas walang kalas. OMG! Lahat ng box ng mommy ko na pinadala sa pilipinas puro bawas mostly sapatos at bag pati mga de lata GRABE! Sinubukan namin kayo, kasi Akala namin walang kalas talaga pag dating ng pilipinas, pero Ok lang kung bubuksan para to check kung may nga illigal na bagay pero hindi ok na nanakawan yung loob ng box. Kung sino man ang makakabasa nito totoo ho lahat ng sinasabi ko. I don't recommend this ATLAS TO ANYBODY! read more

I am an Atlas customer since I was in California. An awesome people, they replace your box for free all professionally staff, lalo na ang nag pi pick up ng box. I moved to Hawaii, Atlas customer service went to down to the drain . When I call the number to schedule a pick up a lady that I spoke to suggested to take picture of the form and send to the same number we're using. So I did. I accidentally dial another Atlas number but I hang up right away. Then he call me back. And I said no thank you I already text my information. He insist to talk and ask me to text to his phone instead my form which I already did. Fernan is very impolite, like to argue with their customer and act like he owns the damn company. An arrogant, condescending person. It's been a while since the last time I send boxes to this Shippers because they either open our boxes & steal some item when it get to the Philippines. I am just glad that they now have competitors, customers has choices now. No wonder their business is also going down the drain. ​ read more

Second time sending our box with atlas and it'll always turn out in good condition . Thanks atlas for taking good care with our boxes for our family in PI . I will highly recommend them with all your care packages I promise you'll never get disappointed read more

Logo - Perfect condition. Thanks atlas ,you guys are the best ! - Shipping Centers Near Me - Waipahu, Hawaii

Takes a loooooooong time to start shipping the boxes. Update still says package has been loaded in the container.

Staff rude and bad customer service. Does not have patience to help customer. NEED MANAGEMENT TO CONDUCT CUSTOMER SERVICE TRAINING. came with family and kids, highly disappointed and dissatisfied with reception in charge/manage. DON'T WASTE YOUR TIME AND MONEY. read more

I was going to leave a review earlier but had to wait 'til my first box arrived. The staff are very accomodating and friendly. They addressed all my questions nicely. The rate is not bad either. $8 for the regular-sized box. $45 for the shipping fee (if you drop the box off their office, $55 if they're picking it up from your place). Overall, a great first time experience. Will definitely send my 2nd box with them again. read more

I send money on Friday (November 13) they are supposed to get money on the same day. Until now they are not getting the money. Then I called the company today on Sunday (November 15) they said, "the money will be available on Tuesday (November 17) This is first time it has happened to me I always send money through this company. This has been the worst experience and this will be the last time I am going to use this company. Unacceptable and I DO NOT recommend this company. Especially when my family really needs the money. Make sure to check company's reviews before using the company. read more

Well done atlast for safe delivering my box to the destination ,definitely i will use this company again.

After having a bad experienced from a different shipper a friend of mine told me about this place . I'm glad I listened to her . We dropped off our boxes May 4th .Kuya (manager ) was very nice he made sure my boxes are safe etc and said it will get there either last week of June or beginning of July but to my surprise it arrived today June 18th ! Fast service , and very friendly . Highly recommended!! read more

Staff rude and bad customer service. Does not have patience to help customer. Three different staff help us on three different occasions but all three have the same attitude. NEED MANAGEMENT TO CONDUCT CUSTOMER SERVICE TRAINING. Would rather go to PNB next to their establishment in Waipahu who has a better customer service. read more

My boxes were sent the last week of December and got received by my family in the Philippines the first week of February and in two pieces as promised. My husband and I are very happy with Atlas Shippers Hawaii's service. They definitely earned our trust! First time sender here! read more

Logo - My Dad in the Philippines took a pic of the boxes upon receipt - Shipping Centers Near Me - Waipahu, Hawaii

The ladies at the window are very helpful and friendly. I sent 5 boxes in total, 3 different transactions and they arrived in the Philippines a week before the estimated time of arrival. My packages arrived in one piece and the price is reasonable. I highly recommend using this company to send your balikbayan boxes. read more

Best place to send your balikbayan boxes to your loved ones in the Philippines!!! Awesome customer service. Keep it up!!!

We've tried the rest and they have all disappointed big time. Luckily, we took a chance on Atlas and are extremely happy with their A+ customer service, timeliness of delivery and professionalism. From pick-up to delivery in Metro Manila, everything was smooth with zero problems. All our balikbayan boxes were picked up as scheduled and arrived fast. I hope Atlas Shippers stays in business because we really don't want to go through the horrific experiences we had with the other balikbayan box forwarders on Oahu (the worst was LBC!). Thank you Atlas and Fernan! Keep up the good work! read more

Finally Atlas is in the island. I've lived in several different states throughout the years and Atlas has never failed me. I started shipping with Atlas 10 years ago in SFO. I have tried other shippers where Atlas did not exist and have had problems all the time. Atlas has never ever given me problems. The shipment arrives well on time and sometimes earlier than expected delivery date even to other regions. I have shipped from HNL and it has been the same efficient and safe experience as in mainland. Fernan and his staff are awesome. Nice and excellent customer service. Atlas is trustworthy. read more

The best shippers in hawaii. Good customer service and the staff are awesome. Atlas is the best shippers i know so far. We tried different shippers but atlas was the fastest. And you can track your shipment anytime. I love how they deal with the customer and they gonna give you a complete details about your shipments. We are a customer for about two years now and they never disappoint us. read more

so impressed about their service!!! my packages came early their customer service and driver are so friendly!!! I highly recommend this carrier! read more

I send my Balikbayan box on the May 3rd and it shows on the manifest they received it on the 05/22. Besides all the promises made they will ship on the 10th and went back few days after they said they were extending shipping to the 18th. Since it shows was received on the 22nd of May doesn't mean they shipped aready. So who knows! it'll probably get there this christmas. Another thing they where promising customer not to worry about their package as they take good care of them. But I saw one of their handlers dropped someones box after placing in the weighing scale. That was a big kaboom that startled everyone. Just hope nothing broke in that box. After I checked, Thank god it wasnt mine. So, I went back to LBC for my next shipment. read more