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    Pacific Air Cargo

    3.8 (17 reviews)
    Open 7:00 am - 7:00 pm
    Updated over 3 months ago

    Services - Pacific Air Cargo

    Shipping centers

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    Pigs ready for his processing through Pacific Air Cargo for his Alaskan Airlines flight.
    Jenae S.

    I needed to ship Pigs, my Guinea Pig, from Hawaii to Minnesota... And, here's the biggest problem, I could not fly with him. I had no idea how to make it happen. Alaska Airlines was the only company that could or would do this and they partner with Pacific Air Cargo for processing. I cannot express how stress free this process was from beginning to end. Many customers pay a liason company to coordinate the movement, but I decided to attempt it myself. So glad I did... No regrets! Anyone could do this without a middle man... It was that easy. PAC personnel were so friendly and showed genuine interest in my little pig. I could tell they loved animals. It really put me at ease as I turned over my baby. We showed up several hours earlier than necessary and the lady running the receiving desk (I apologize that I don't have her name... It was a very stressful period of time) double checked the paperwork for us to make sure we were hiccup-free when the time came to ship out. Pigs made it without a hitch. The process was seamless. I was very impressed and beyond satisfied. Thank you for what you do... You make a difference for these furry family members! Oh... And they ship any and all animals for a special, flat rate fee for military members! A great, military-supporting company.

    Flying my car with PAC!

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    7 months ago

    quick and efficient! Flew my car from HI to mainland and arrived as promised and safely!

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    6 months ago

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    2 years ago

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    3 years ago

    Helpful 6
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    2 years ago

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    2 years ago

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    7 years ago

    Helpful 7
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    7 years ago

    Helpful 5
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    7 years ago

    Helpful 5
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    5 years ago

    My shipment was taken care of right away. Shipped within the week and is on its way to my mainland.

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    6 years ago

    Helpful 2
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    9 years ago

    Helpful 7
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    10 years ago

    Helpful 7
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    8 years ago

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    6 years ago

    Helpful 3
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    6 years ago

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    10 years ago

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    Ask the Community - Pacific Air Cargo

    Review Highlights - Pacific Air Cargo

    I work with a mortuary, and our common goal was to have their loved one back home in American Samoa safely.

    Mentioned in 2 reviews

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    My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

    I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

    The UPS Store

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    (251 reviews)

    I left a review of this place 4 years ago. I already hate this place and prefer to go to other UPS…read morelocations but decided to give them a second chance. I don't know if they have the same ownership. I went here to do a temu return. The lady scanned the item, printed the labels and THEN told me I needed to either box or bag the item. I asked if I can just get the label so I can package it and come back to another store. She said no it has to be there at that location and I have to come back today. Fine, I went to the car and put it in a white shopping bag ready to be taped up. She said no it has to be a brown bag or box. I could buy a bag yhere for $4.50. I'm not paying that on principle. At this point the lady was being rude to me telling me to calm down. If she communicated all of this earlier this could've been avoided. I feel like their practices are poorly communicated at best. The lady's attitude only made things worse and there was a younger girl tuat was much more helpful and friendly. She was actually trying to help. Avoid you were warned.

    EDIT: I was incorrect in that they charged me $50. Rather, the total for the laptop BOX was $28…read more They also charged me over $3 to print out the shipping label since I didn't have it on my phone. This is still an outrageous ripoff - other places sell them for far less. FedEx won't charge me to print out a FedEx label either. EDIT #2: I made 2 visits to this store. During the first visit, they quoted me over $30 for the box and shipping label. I was unsure of whether or not my employer would reimburse so decided to come back a different day. When I came back the 2nd day, they did in fact quote me a figure around $50. I protested, saying that I was quoted around $30 the day before (still outrageous). After a LOT of haggling, they agreed to honor the original price. ORIGINAL REVIEW: I had a prepaid label to mail my laptop back to my employer. I needed to buy a box to ship the laptop in which I was prepared to pay a reasonable amount. The location off Kalakaua charged me $50 for a BOX to ship the laptop in. My employer reimbursed which is the only reason I paid it. These people are out to gouge. NEVER AGAIN.

    FedEx Office Print & Ship Center - Storefront

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    (130 reviews)

    Downtown

    This particular FedEx is right across the corner from where I live (next to the main HFD station)…read moreand they have the option of printing color copies on their copy machines. Once I was able to figure out that I had to provide my email and attachment to the FedEx email address (seriously, you don't have to be a rocket scientist to figure it out, except me ) you get a lovely color copy. In this case, my poster sign for a peaceful rally, which was kind of small but I didn't have a big posterboard. One thing I do have a question about is when you put in your charge card in advance to pay, you're given a price range to pick from. Then, when you're finished your job, you don't get change. Makes your copies pretty expensive, right? Oh yeah, the staff are really helpful, no matter how goofy a question you have.

    Personal office space…read more.. Not only do they take care of your shipping items but offer some office space utilities as well which can be convenient when you need just a simple task to be done as back in the day I used to have a desktop connected with a printer when we printed a bunch of items for personal use which now is all done virtual as you just scan and go making it basically obsolete. Once in a while you do need to download a file or application to fill and mail or turn in and in this case I just needed some items to print for convenience and it wasn't a specific file but just some images so I thought to give it a try but failed unfortunately. They do have a workspace which I've used in the past but with Kinko and not FedEx so it was a bit unfamiliar to me and I sat there trying to figure it out for some reason I couldn't and though there was a staff there it just wasn't meant to be as I gave up and try to regroup to figure it out. They do have copy machines and so much more at this location and with designated parking stall right in front is a nice and convenient spot to get your needs done. Thank you!

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (127 reviews)

    It's all in black and white…read more.. I simply just needed copies of some documents that we were told to do so as an advice and took it and headed to a place that I've passed several times is this FedEx location right across from Ala Moana Center in the Heald Building which is nice as they have lots of free parking making easy access with just steps to their front door. Walking into this spacious place you see many shelves of supplies, ship and go center and right beside the entrance are several copiers which is probably the most used services and is very cool how it's all set up for you to use on your own. You first can add funds to the machine with your credit card as you calculate the approximate amount you will be using and will be calculated at the end of the acutely amount is quite impressive and very easy to use though my first attempt was fail by placing it in the wrong direction lol but at least it's not a huge costly error but one that I learned very fast and with just a few copies needed I was done just as fast to be on my way but loved the convenience they provide as I did have a copier in the past which came obsolete as technology has changed though every once in awhile we do need to some hard copies of items to keep on hand for reference is good to have places like this to use for very little cost. Thank you!

    Absolutely horrible workers. Will not help any elderly patrons. The two posing girls do absolutely…read morenothing except stand and pose and take selfies. When I finally got to even look towards the counter. Her response was, " Can't you read English. It says to SCAN in your own packages. Print them and do your own work!" Then she went back to posing. I gave this place another chance but this is it. From now on I will only go to the Queen Street location and they have 5 star ratings Why does FedEx hire such horrible people to represent them. If I could give ZERO. That is what that 1500 Kapilani location is terrible

    Pacific Air Cargo - shipping_centers - Updated May 2026

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