My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

I wanted to mail a framed old picture to Las Vegas and was looking at the reviews of and saw Aloha…read moreS/P in Aiea....yessss took the picture in, asked if it was possible and the friendly person asked me the address to where it will be delivered to and boom it is going, great little shop...yes I will use the services and recommend them.

Support local! This company is amazing, super responsive, fast, friendly and professional. Have…read moreused them for faxing and shipping before and today to have some programs printed. Emailed them late this morning and they are already ready for pick up. You cant get better than that! And the pricing is very reasonable.

Whether it's shipping a pkg or making a poster/ banner, Kyle and Shelley are always so friendly and…read morehelpful ! I recently asked them to do a large poster for a graduation! I couldn't be happier with the awesome job they did!

Great experience, quality and price. They are also conveniently located at the Hilton Hawaiian…read morevillage. Fred made the experience super easy, will definitely be back for my marketing needs.

This company Lacks communication. Spoke with someone described what I wanted. He assured me that…read morewas something he could do and he was going to get back to me with a quote. Multiple follow ups but I was ghosted.

Update on The UPS store I thought I haven't post anything on them but I did …read more Always unbelievable customer service and very friendly. I needed to Xerox 3 copies of some important papers . Got to the counter and the gentleman asked what kind of service I wanted I told him need to xerox couple of papers . He came with me to the copier machine and he set up everything for me . So easy I finished thereafter than brought my finished papers to the counter he charged me .45 cents . They got it all they sell supplies along with empty boxes , tape , xeroxing , faxing, and you also can return your Amazon products. Support local

The lady that works here is rude and unhelpful. She should quit if she hates her job so much.read more

I was home on-island for a limited amount of time and needed to help my dad with some stuff that…read moreneed notarizing. This is one of the only, if not only, UPS location that does not require an appointment for a notary public. I came over the span of three days to get things notarized and even though the parking lot is tight I got everything I needed notarized.

I like coming to drop off my Amazon packages here. Its conveniently located in my neighborhood, the…read moreservices are quick and the staff is always friendly. Parking can get hectic of your parked on the ground level, however, if you drive up the ramp, the parking is open most of the time. You'll be in and out and on yoir way before you know it!

Excellent experience . I needed a notary done. My co-worker suggested here. I got here a little…read morebefore 4 on a Monday and the line was out the door. The line moved and with in 15 minutes I was done. Plenty of parking to booth.

I used to use this UPS Store regularly because it is close to the base where I work, and it was my…read moredefault delivery location for UPS packages to help prevent porch theft. Unfortunately, after my experience today, I will no longer use or recommend this location. My UPS app showed that my package was delivered at 11:16 a.m. I went to the store immediately after work at approximately 2:39 p.m., showed my ID and the UPS tracking information, and was told that they did not have my package. When I asked what I should do next, I was told to call the UPS 800 number. I left the store, contacted UPS customer service, and they confirmed that the package had in fact been delivered to the store and signed for by the manager, Cara. UPS then emailed me confirmation of the delivery and signature. I drove back to the store and showed them the confirmation indicating that Cara had signed for the package. Instead of taking responsibility or trying to immediately resolve the issue, Cara denied that it was her signature and insisted that she had not accepted the package. While I was calling UPS customer service again from inside the store, Cara eventually checked the returns area and found my package there. This was especially frustrating because she had previously stated that she had not accepted the package at all. Mistakes happen, and I would have completely understood if the package had simply been placed in the wrong area. What made this experience unacceptable was the lack of accountability, the conflicting statements, and the dismissive attitude instead of a simple apology and effort to correct the mistake. A package that was delivered and signed for that morning somehow ended up in the returns pile the same day, and I had to make multiple calls and two trips to the store just to prove that they had received it. Based on this experience, I will not use this location again. Customers trusting this store with their packages should be aware that items can apparently be misplaced, and the level of due diligence and accountability I experienced was extremely poor. Very disappointing customer service.

This little office is such a convenient place to "dump" your over purchases into one-rate boxes to…read moreship home. The guy behind the counter is knowledgeable and super friendly. I was able to send a medium box filled with local snacks and shirts for $25 that would have cost me more for a overweight luggage or a suitcase. Really loved this place and appreciated its location

So sad. I rushed here at 20 till five because I needed money orders, but found out it is true…read morethatbThey do not take debit cards. only cash.

Disappointed with recent pricing. I've used Ship to Hawaii in the past for things like automotive…read morerims, etc. When FedEx and UPS was about $4/lb, Ship to Hawaii was a better deal at about $3/lb. On my most recent shipment, the cost from Washington State from the vendor was $212 via FedEx 2 day. I figured Ship to Hawaii would be less expensive, but I was quoted $286. In the future, I will try to find out the exact dimensions and weight prior to shipping at item to their warehouse. On the plus side, the Ship to Hawaii agent, Holly, was extremely friendly and helpful.

Amazing experience with Ship To Hawaii. Outstanding customer service from Alyssa Fukuhara & Caleb…read moreIge. Both answer all my questions by phone calls or emails efficiently. As we were anxiously awaiting this special package they reassured me very step of the way. The team at the Foreign Trade Zone was kind & helpful. They assisted with loading a large & heavy box into my vehicle. I happily recommend Ship to Hawaii for all your orders that don't ship to Hawaii!

Aedin was very helpful and provided great customer service! He educated me about shipping and…read moreexplained shipping options to me very politely. Most shippers are very rude but Aedin was very accommodating and nice!

Taking reviews with a grain of salt, considering it's a shipment center, there's not much to expect…read morefrom customer service. Don't expect proper assistance, print your label at home to save time. Also, don't bother asking for help from anyone here.

Meherio was so sweet and super helpful!! I appreciate all of her assistance with shipping my…read morereturn!! Making my process quick and easy despite how flustered i was!! Thank you so much!!

Absolutely horrible workers. Will not help any elderly patrons. The two posing girls do absolutely…read morenothing except stand and pose and take selfies. When I finally got to even look towards the counter. Her response was, " Can't you read English. It says to SCAN in your own packages. Print them and do your own work!" Then she went back to posing. I gave this place another chance but this is it. From now on I will only go to the Queen Street location and they have 5 star ratings Why does FedEx hire such horrible people to represent them. If I could give ZERO. That is what that 1500 Kapilani location is terrible