Yikes, they forgot about my inquiry and I followed up. At…read moreleast 1.5 customer call service.

Very up and up and honest. They gave a good price, and communications with Stacey was very…read moreexcellent. They made my life a lot easier attempting to move my mom from her existing house into another one. Will definitely use again in the future.

This company is a frickin joke!!!... Always asking to pay fees but never delivered my important…read morepackage!!!....waste of my money and time!!!... Useless!!!

Wreckless driver. Speeding to cut to the far left then far right, in a rush for what bra. Unreal…read more 1 star because I had to select 1

My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

Only way to get to Kalaupapa. Check in was quick. Drama with one of the guys in our group. Was not…read morevery professionally handled.

if I could give 10 stars I would to "KK" who was SUPER helpful in helping this kupuna unload totes,…read moreboxes from my car & explaining the process of shipping, etc since I was a new customer. She is VERY patient & just so helpful providing EXCELLENT customer service! Mahalo KK!!

Ship to Hawaii is a great service. It is the most infuriating thing when we are shopping in Amazon…read moreand we are in a groove and BAM "This item requires special handling and cannot be shipped to this address" waaaaaaahhh. Enter, ShipToHawaii.com. It is a seamless experience of shipping an item that cannot be shipped to Hawaii, straight to them who then ships it to their warehouse in Nimitz. All that being said, points are lost here on communication. They are terrible at communicating. I ordered a Segway Mjnipro from Amazon that could not be shipped here and had it shipped to these guys. My item arrived on a Monday (to their warehouse in California) and I was able to pick it up in Hawaii on that Friday. The status of my shipment was never updated in their system though so I didn't know that they even received my item until Thursday. Then, all of a sudden, I received and email that said I could pick up my item on Friday. I had called a couple times and was told that the status would be updated "this afternoon" but it never was. So, all in all a good service but they really need to work on keeping customers informed. I was ready to call the police because I thought they just stole my Segway. If they could communicate better, I would give them 5 stars as this is a badly needed service here.

I had seen the commercials for SHIPTOHAWAII, but never thought I would need their services. Sure…read moreenough, I found someone on Etsy selling some table legs really cheap that offered free shipping to the 48 states, but Fedex wanted $155 to ship them here. I went to SHIPTOHAWAII's website and used their online calculator, and it was almost half the price from LA to here. What surprised me was air freight was half the price of ocean, and it's so much quicker. The people at SHIPTOHAWAII are so nice, too. So easy to just buy something online and have it sent free to LA under my member number, and then pick it up at the FTZ Pier (I did try to support local and get it made down here, but the cost difference was way too much). I signed up for their gold membership because now I can shop Ikea, Crate and Barrel, who knows!

Regina and her team are the best. They helped me ship 20…read morecontainers of personal stuff from Hawaii to Florida... The service was pristine, and the follow up a breeze. All thumbs up guys! thank you again! ^^ A very happy camper

Regina in the BNX office in HNL is the BOMB! I recently got a very expensive German oven shipped…read morefrom CA to HI and omg, this has to be the cheapest company I have ever encountered. The appliance I shipped weighed a ton however shipping was so reasonable, I couldn't believe the quote, it seemed incorrect, so I had to get Regina to check it, lol! The appliance was not packaged at the location i purchased it from so for pennies on the dollar extra, BNX took the time to package it up for me too and did such a great job! (Thank you BNX LA) It arrived safely and ready to use. Thanks Regina, your phone etiquette is very polite and professional too. Your a great ambassador for BNX and I will recommend you to everyone. Keep up the great work Regina! BNX, this lady deserves a pay rise asap! Mahalo BNX, Mahalo Regina! One very happy customer that saved hundreds of dollars, thank you!

Super small post office located in the Hauula Kai shopping center by Longs & Tamura's…read more Had an appt scheduled for a passport. Arrived early, clerk Chris verified my name on the list & was ready to assist! Took my child's picture, verified necessary documents, paid & was outta there in a flash! Small hiccup on my part was discovered after we left. Chris was kind enough to call both phone numbers on my application to explain. I turned around, spoke with him for clarification & was on my way again. Great service! Clean office & cute decorations.

Post office staff are okay but what really got my attention was the friendly new mail lady Jodi…read more She's so kind and does her job so nicely with a smile. We love her in our neighborhood. We hope she stays! My children are always ready to greet her.

Support local! This company is amazing, super responsive, fast, friendly and professional. Have…read moreused them for faxing and shipping before and today to have some programs printed. Emailed them late this morning and they are already ready for pick up. You cant get better than that! And the pricing is very reasonable.

Whether it's shipping a pkg or making a poster/ banner, Kyle and Shelley are always so friendly and…read morehelpful ! I recently asked them to do a large poster for a graduation! I couldn't be happier with the awesome job they did!