Usually usps workers are pretty grumpy, but this is not the case here! Came here to get my passport renewed after many years of it being expired. I was dreading it. The two gentlemen here were super nice and immediately greeted me when I walked in. You could tell they have a good relationship with the locals here and knew them by name. Had my photo taken, processed some paperwork and even made copies for me. Painless and easy! They are so personable and even gave me a sticker when I left :) they definitely made my day! read more

The best experience I've ever had with USPS! The staff is super nice and the office is so peaceful. We had an appointment for 3 US passports and photos, flawless service! read more

The staff are always friendly and helpful. I've seen them with multiple passport customers and they explain all the next steps in an easy to understand manner. read more

I needed to get my passport as soon as possible as I lost it traveling. Wow, what an amazing experience. They made it so easy for me to not only get my passport but they expedited it as well. They helped me fill out the application as I was given disinformation by another USPS and I was totally unprepared. My friend went online and booked an appointment for my daughter on a Friday and I was in by early Monday morning. The customer care was amazing. All three gentlemen that helped us were amazing. The facility was clean. Lots of parking. Their fast, friendly and efficient service was unlike any postal service I've ever experienced. As he passport process is already lengthy but these guys are professional and proficient. All three of these guys are very entertaining as well and this mad the process not seem so daunting. We felt welcome and we got everything done right there. What a relief. read more

Amazingly friendly and very convenient. It is a great place to get a passport as it is rarely crowded.

They keep delivering other people's mail to me. I've called them before about it and they said they'd make sure to only deliver mail to my name but that lasted maybe two weeks. They also deliver my neighbor's mail to me. I've had people trying to serve whoever keeps putting my address as theirs. This is getting ridiculous. read more

I keep getting my packages at my nneighbors THAT THE POST OFFICE DELIVERS AT WRONG HOUSE I have my address #on house on 2 different visible places ,so there's no excuse not to have my mail and packages delivered to me.!!NO EXCUSE. read more

The other day I went to get my passport. I thought it was going to be very difficult but it was the opposite. I think his name was Jacob, he made the process very easy and had excellent customer service. I would highly recommend everyone to go to this location. read more

best service and staff outside of the dulzura post office. Alway on time all the time

The Jamul Postal Carrier in my area AGAIN has left cardboard box deliveries 5' from the covered porch IN THE RAIN! This is unacceptable and flat out lazy! I am elderly and disabled. I am disgusted at how lazy people can be. I Love most everything about Jamul and out USPS, but this person is a disgrace. read more

Just got a passport for my daughter and it only took about 10 minutes. Really fast service. Went to get daughters passport renewed and it was very fast. They worked like a racing team. One did photos while other did paperwork, in snd out. Amazing post office. They ate super friendly as well. Recommended! read more

US Post Office - Good - Post Offices Near Me - Jamul, California

DO NOT TRUST THEM! dropped 2 packages off in the last year and both STOLEN!! One was for Charity... how sad and now they don't answer my calls. This is so harsh when you trust the Postal Service to get your packages out at a decent and mannerly time. The weird part is my Family's mail is always at different neighbors' homes. How can a small town get this uncareful? Definitely contacting Corporate. read more

I'm not sure why 3 out of 5 years my dmv tags never made it to my po box,and several times I was in line some of my neighbors had the same problem. This happened back in the late 90s because a carrier was reselling them, would have thought they would fix that problem read more

Went there to renew my passport, Nick is a very nice guy with a great attitude, had everything done there within 20 minutes, application filled out and passport pictures, great service, thank you ! read more

Jamul post office is one of the best post office I've been too! Rick helped me out and was awesome! Great sense of humor!

I needed to get my passport done and they were so quick and did it fast. The service was great and they were very friendly and helpful. I got there around 11:50 and got out at 12:06. Such a quick and easy process and I am definitely going to try to come here again if I wanna get my passport renewed! read more

shout out to the Jamul post office! You guys saved my life yesterday! I can be a bit neglagent and absent minded from time to time and yesterday was no exception. Basically, I had placed some very important forms in the wrong envelope but I didn't realize I had made the mistake till after I had dropped the envelope in the drive-by mailbox, got home and saw the correct envelope on the kitchen counter. Oops. After considering all the options, I finally considered the obvious, most sensible option of calling the post office. I asked if there was any possibility of getting my envelope out of the mailbox and the person on the phone, Don, pretty much said yes. I drove back to the post office, retrieved my envelope, tore it open, threw away the envelope, placed the forms in the proper envelope, paid for my postage and left. My parents said I was really lucky and I agreed. I've lived in Jamul for a little over a decade now and I can finally say I love Jamul. Or more like, I love the postal workers at the Jamul post office. read more

Stopped by to renew my passport and had the best experience ever. Very professional and quick. Took my picture and filled out application fast. Thank you all to who helped keep up the great work ! read more

Hands down the best post office in San Diego county! I moved from Jamul a year ago and I've been to several post offices in East county and central San Diego. This post office spoiled me! Can't get over all the long lines and ugly attitudes I've encountered elsewhere. Just shipped a package here at the Jamul location (I was back visiting family) and it was so fast and pleasant. Rick is a saint. He's been here for years and he treats everyone like family. He should teach a couse on customer relations for all the other USPS employees. read more

Excellent service! Always willing to help and explain. Best Post Office I know in this area, any area for that matter. Wish they opened on a Saturday, however you can pick up mail by knocking on door if closed. read more

I love this post office. Small and friendly like a back country post office should be. It's not uncommon to hear baby chickens peeping in the back! Had an appointment today for a passport and Jake was great. I had a glitch in my application and he was friendly, courteous and patient. Listened to me, knew what to do, organized and detailed. Couldn't be happier. Thanks Jake! read more

Jamul Post Office is the best when it comes to customer service! Our local delivery person always closes our mailbox securely and I have never had a porch front package get wet or damaged. They also have a conveniently located drop box in their parking lot so you do not have to go in to drop off your mail. Thank you USPS Jamul! read more

I have never had one bad experience at this post office. I've lived in Jamul my whole life so this is mostly where I ship out most of my eBay items & things that I sell online. Everyone is so so friendly, knows me by name, &always greeted with a smile. Rick has always been so helpful and I wish I can remember the other guy's names but they are ALL fantastic. This is what amazing customer service is really about. Thank you Jamul UPS read more

We never receive all of our mail and always get other peoples mail, called to day to check and see if we a package was actually available for pick up b/c so many times we have been told there is a package and we get down to the post office and they can't find it, and the lady told me to call back they were to busy. WTF Another time I heard the postal delivery person pull up so went out to meet them and as I am coming out I catch them throwing the package at my back gate from the seat of the mail car. Can we say LAZY!!!!!!!!!!!!!!!!!!! read more

I wish all post offices were this helpful and efficient! Don and the other lady working that day were incredibly informative and helpful! I came here to take care of my passport and was lucky enough to be able to score an appt here. A tip to all you who have to wait weeks and or a month to make an appointment- the further east you go and the smaller the town the more likely you are to get an appointment a lot sooner. They took care of everything I needed to do with great care and great efficiency. Couldn't be happier with such great service! read more

I would like to thank Don and the Jamul post office for their quick response to lost contents of a Valentines card and it's contents. I just filed an incident report on-line Fri PM and received a call back Sat AM. The contents were at the post office, apparently the contents (card, $, and candy heart) had gotten displaced in the machinery. Post office will send out on Monday. Thank you for this quick response and positive outcome. My faith in our Postal System is restored. Don was very polite and explained situation. Thank you, Susanne read more

Since our mail carrier retired, our mail has come as late as 8:30pmNeedless to say this is disappointing. I do not understand why the route is being "shared" by other carriers. read more

Ever since amazon prime started using usps I've been very disappointed. Jamul post office will not deliver to my house and I have to drive 20 minutes each way to get my packages. Didn't use to be that way. I give them an F rating on service. Things were better when UPS delivered prime. read more

Ricky, Don and Hilde go out of their way to help me on a regular basis. Sure the post office is small and it can be slow, so is the town we are in. These employees do a great job and are always so friendly. read more

Friendly, helpful and efficient! Hilda, Don and Rick give great customer service and offer services comparable to private postal centers for a lot less money. read more