Awesome customer service. Came in with a huge rug to return and totally unprepared. They helped me invent a way to package the rug, print the label, and get it returned. AWESOME experience!! Thank you!! read more

Postal Center Plus - Fantastic team helping me! - Notaries Near Me - El Cajon, California

This Postal Center Plus store is the absolute Best. I have used this place 3 or 4 times for packages,cards, and a variety of services and would highly recommend this place to everyone. One example Id like to share..I got a package thru Fed Ex with a return label that was completely messed up and return label wrong after waiting for it. Arlene went way out of the way to help me straighten the problem out..She called me right away and told me it was wrong and held the package to pick up.. Other times I go there to make copies of things I need or for a notary signature and their service is quick,very professional and you can always count on them. Also, they have an awesome amount of different cards for sale,nic nacs and items that alot of people would find interesting to give as gifts. Use this place like I do knowing they are the very best at what they do. Extremely satisfied. read more

I sell stuff online and use this location for all my shipping. They are very professional, friendly and always willing to help. They took the time to show me how to package my antiques properly so they didn't break during shipping - going above and beyond - thank you!!! They also have a great selection of really cute gift ideas, cards, random adorable signs and trinkets. I just love going in there it's always a wonderful experience!!! read more

The customer service at this store is wonderful. Every time I have come in to ship something or have documents notarized everyone has been so helpful and kind! I wouldn't go anywhere else. The staff is very friendly. Also, they have beautiful little gifts in their shop. I have purchased several, and always enjoy looking around to see what new things they have! read more

Horrible Horrible Horrible Service!!! DO NOT USE THEM TO SHIP ANYTHING IMPORTANT OR OF VAULE!!!! I sent a package and they didn't give me the proper information. Im so unhappy with their customer support and lack of urgency. I will be telling everyone I know NOT do business there. They don't give you all the details and information you need to properly ship your items. They didn't help me at all or offer to pay for their own mistake or give me a refund. read more

I love doing business here they have the most courteous staff that can help you with any type of shipping need. The owner is very nice and you can tell she's good to her employees because they are also very nice! If you have any type of shipping needs or if you need a last-minute card or gift, they have some of the cutest items in their shop as well as antiques! read more

This place is a joke. They are charging 6$ for one passport picture. First and last time visiting this place and passport pictures they took was to dark and had to take new pictures somewhere else. read more

Ok everyone, myself and many friends and family use Postal Center Plus. I've used them on countless occasions for just about everything under the sun, you name it I've done it there. I have never once had an issue, the owner and staff are AMAZING! So with that said IGNORE THE 1 STAR COMMENTS. I would be willing to bet money that the people posting those bad reviews are probably the one who screwed up and now they are BIIIIG mad. It sucks for the people who left the bad reviews but I really question just how accurate they are. read more

This facility is super clean and super friendly! Madison provided excellent customer service and was very thorough in answering my questions! Keep up the good work! read more

After going to multiple different postal offices in the area, I can say with confidence that Postal Center Plus stands out well above the rest. Everything here was done in an easy, efficient, and courteous manner - which is not very common with some other places. Madison went above and beyond to help me pack, secure, and ship my item! I was pleasantly surprised by her attention to detail and excellent customer service skills. I will be sure to return here the next time I need to ship something. read more

We needed a notary in a pinch for time sensitive documents. Madison was on site and is a very professional young lady. Took time to double check her work and she is detail oriented. I wish I would of found this place the first time we notarized our documents. While we were going through the process I noticed several customers come in. Madison's counterpart, was very courteous and efficient. Both provided and exceptional customer service. I will definitely not hesitate to use their services again. read more

Personally I'm very pleased with Postal Center Plus. From the service help, courtesy, keeping my packages until I'm ready to go and pick them up and not worried someone will steal such from home front door as it happened before. Overall Postal Center Plus has everything we need regarding mail, shipping, public notary, fax, printer, copying and plus other things. Also cute gifts, cards and many more. Highly recommended read more

Amazing customer service! Had an issue with a delayed shipment with Fed-Ex and after 2 phone calls and over 50 minutes of talking with a supervisor at Fed Ex they could not help us at all. I called Arlene Tavulares the owner of Postal Center Plus and she handled our situation and got the requested service completed for us. I am a customer for life (can't say the same for Fed Ex). read more

This is a long time coming. I love fast , and efficient service. This hidden Gem is a life saver. Initially I went to get my Live Scan for my employer. I was expecting an excruciating long wait. This was not the case. I was in and out, So I decided to go back and mail a package again... they were fast and so friendly! I feel in love! So if you need to send an important package or buy the most thoughtful birthday card check this place out. I was looking at their website and they offer key duplication, car registration, passport photos...and so much more. Let's just say I will be back :) read more

Just left Postal Center Plus. I am so unhappy. About three weeks ago I went in to the center to return a medical garment that didn't fit. I paid insurance and postage that was somewhere around $14. The girl that packed my parcel couldn't get it to fit into the bag she selected to put it in. Then she had my husband's name on the screen and I told her mine needed to be on the package. She assured me my name would be on the package no matter what name was showing.... CONFUSED: So here it is August 12th and my husband receives a note saying that the package was undeliverable, but for another fee they will re-mail it. What a gimmick! Since the girl assured me my name would be on the package and I paid for the parcel I do not understand why they sent a note to my husband. I also do not understand why since I put the doctor's name on it they couldn't deliver it (but this was a UPS problem). Is it no wonder that the whole mail system is failing they can't get it right... The whole thing is a fiasco so now I know what I will be doing tomorrow. Driving the darn thing to the doctor instead of trusting a postal service to deliver it. Postal Center is overpriced and under informed. WARNING: DO NOT GO THERE FOR YOUR POSTAL SERVICES!! read more

I went to the bank and came out and was going to go to a Fedex store in El Cajon but then saw this place . I had a new iPhone 7+ I was shipping to my father on Monday the 18 so I said let's support small business so I used there services to send my phone to my father for a gift . Well I wanted to avoid the rush so I paid about $45 for 2 day shipping so he'd guaranteed get it by the 20th well o didn't think about things because works been so busy so I checked with my father and he said he never got the package. So I checked the tracking and it showed that Fedex never got the package . So I called fedex and they confirmed they didn't get it and they advised me to contact my shipping store . So I did and they the postal store said they'd look into it and get back to me . I herd nothing from them and I continued to try and get info from fedex and nothing they couldn't help so I called the owner at the postal store and they insisted that the package was indeed picked up by fedex and that they had proof and that they'd send me a copy of the proof . I still don't have the proof . It seems like no one cares or can help . So if it didn't get picked up by FedEx then an employee stole the package at the postal store or the package was stolen by the FedEx driver or it fell off the truck bumper ?? Who knows !??? All I know I will never come here again and I don't recommend anyone using this store either . That is unless you done mind loosing you package. Sorry to be so negative but at this time I'm just over it and am going to have to file a lost/stolen flame with my phone insurance. Foot note . The store won't even at least refund me my $45 for the 2 day ( NOT!! ) shipping . read more

I discovered this place about 8 months ago. I love it. The customer service is impeccable. Prices are very fair too. Out of all the postal service stores this one stands out read more

Just left a mailing store with a big smile on my face because Carrie and her store were so sweet! I went in to mail a package and was surprised I could get cute key copies and adorable house slippers all while having a pleasant conversation:D read more

Wow. What wonderful and gracious service here. I mailed out 'Christmas in a box' to my deployed spouse and as I'm ready to pay they reply 'secret Santa is taking care of this bill'!!!! Through tears and shock I was able to express my gratitude! Better yet- my three young boys were able to witness and rejoice in this selfless act. "...You shall love your neighbor as yourself..." Lev. 19:18 Thank you again for your generosity. It doesn't not go unnoticed- read more

I have been going here for years. I had the US Mail send a package back saying it leaked. Well Postal Center Plus packed it for me and knew my contents had not leaked but had been leaked upon. They took care of it directly with the US Mail and called to let me know what happened and that the package was on it's way to TN again. Another time I was out of town and needed to make sure a package had arrived on time. Unfortunately I had left the tracking information at home. I called and asked them to check for me and was able to confirm the package had been signed for. Like I said I've been going here for years, Thanks for service that is heads & shoulders above the rest! read more

The owners are one in a million. They go that extra mile for everyone. I know because they have done this for me all the years I've known them. They are my world. I love them, you will too. Go check them out. read more

I love this postal center. They are the sweetest most helpful people I've EVER encountered in any similar place. Words can't express how much I rely on their opinion...on everything I need help with...And my husband agrees as well. Thank you for all you do for not us, but everyone... And, I love your doggie as well! read more

I love Carrie and her staff. Carrie is always very helpful. Carrie has service with a smile.

What a friendly and helpful staff! After calling to inquire about a notary onsite, I learned there is always someone there who does notary when they're open, which is what I needed on a Saturday. This will be my go-to place for packing and mailing boxes, faxing and notary needs. read more

I was overwhelmed by the service. I called 15 minutes before closing because I had something that had to be postmarked today. They offered to wait for me to get there even though I had not been there before but I will be back. read more

The staff is WONDERFUL! Carrie, Kia and Amanda are very friendly and courteous and knowledgeable. The service has always been exemplary. The rates are very competitive and affordable. They also offer additional services and products such as Notary, Passport Photos, key making, and the always appreciated, retail supplies. If you have never utilized these services, you are missing out. Stop by today and see for yourself! read more

Not only are they amazing, but they're AMAZING!!! These ladies really know there stuff! They are quick to help answer questions and there are no huge lines, like at the post office!! Best part is the service. All the ladies are very nice and Carrie has a cheerful disposition and contagious laugh! I would go in just so she would cheer me up with her laughter! Only postal place you should ever visit! read more

Great rates on there P O Boxes and very friendly service. I received a card from a family member who got everything wrong about my address and the card still got too my mail box with a note asking if this was mine. They actually care about all there customers and very sweet owners. read more

Who gets so freaking excited by a postal center? This lady right here. I can't convey how nice they are every time I go in. I've always been waited on by different ladies, and they are always so pleasant. I had some of my photos framed and shipped to a buyer in Massachusetts, and these really large pieces of art arrived there without a scratch. read more

Great customer service!! Best place to have a PO box! I have all of my packages delivered to Postal Center Plus. Thank you for all that you do in securing that my mail and packages are delivered safely!! read more

This is not the closest place to me for mailing packages, however, they are so wonderful and friendly that I will go out of my way to do all my shipping here. My husband is in the military and I mail him stuff just about every week. I carry all my stuff in there in a bag and they will pack it, fill out customs forms, label it, and mail it for me. Then they email me once it's on it's way. I am new to California from the South and their customer service makes me feel like I'm back at home. Plus, they have cute little gifts in there that I've bought. read more

I went into this location to have a picture printed for a presentation tomorrow, and was greated with a warm welcome the second I went in. There was about a hlaf-dozen inline, and they still found the time to great me. It only took about 2 minutes for me to be assisted at the cashier. They informed me that thier color-printer had recently broke, and "Carrie" the clerk took my file and said that she will be right back. Within a couple of minutes she returned with my 8 x 11 color print in a CVS envelope. She walked to a neighboring store and did it herself. This is absolutely amazing customer service, and I am proud to say that I will be seeing her soon for more work. Thanks read more

Postal Center Plus has been convenient for me. They are always very helpful and I like that I have several options for mailing. They have my previous mailing address already in the computer. Also, got my passport photos done there. read more

I always feel so welcomed when I come here. It's like walking into a small town where everyone is friendly and willing to help. If I need to ship something you can typically find me here. They have everything I need and great service. read more

I came into the store before Xmas and was greeted by a very nice lady who helped me send a package to my daughter in Afghanistan. She told me that she would send it so it would arrive by Dec 25. The package held presents for her and the men and woman that were in her care. They sent me a photo and thanks for the gifts they received. It was one of the only packages that they received by Xmas.Thank you for all the help and you helped make the men and woman in harms way very happy. read more

I have been using this postal service for at least 6 years now. The staff is kind, courteous, and extremely professional. I would have always rated them 5 stars. Recently I had an issue with my taxes at no fault of the Postal Center. The owners went above and beyond the call of duty. They met with me outside of business hours to get to the bottom of my tax situation. They made phone calls and met me at the local post office to get me answers as to what happened to my mail. This was so above and beyond anything I had ever seen especially since this was nothing at all there issue. I would rate them 100 stars if I could. I want people to know that this is an amazing business and you will receive above and beyond customer service and support. Thank you, thank you thank you Postal Center Plus !!! read more

This is the best postal center I have ever been. The staff is extremely friendly and helpful...when I am there I feel like I am hanging out with family...the owner is wonderful! Plus they have a lot of cute knick knacks. I can spend an hour looking around! read more

I cannot say enough about Carrie and her crew. They are friendly, helpful and make me smile everytime I come in for anything. I look forward to getting my mail and enjoy looking at all the great gifts she has to buy. I highly recommend them to everyone if you want friendly and fast service. Thank you all for always making my day when I come in! :) read more