Always Amazing Service! I love coming to this Postal Annex…read morelocation -- Michelle and Jesse always take such great care of me! They're friendly, patient, and super helpful every time I stop by. Whether I'm shipping a package, printing something, or need help with paperwork, they always make the process quick and easy. Thank you both for consistently providing excellent customer service!

Such amazing service! I brought in an abstract art project to be laminated! He was so calm and…read moreworked with us to get the job done! He had so much patience! I couldn't recommend this postal annex more!!!!

*Rating the Photo service *…read more Have ordered a few photo prints and they always look fantastic and print quickly. Everyone in photo service is super friendly. Will continue using for bigger printing services. I've looked at a few places for printing services and Staples seems to have one of the best prices.

Went there to get a printer cartridge. Online it said they had like 10 cartridges. When I got…read morethere, nope, they had none! Zero! Nada! I guess they can't count. Blame management. Inventories are supposed to be done but I guess whomever runs this store never graduated from the 6th grade and can't do a physical inventory to compare what they should have with what they actually do have.

Kai was simply amazing! Thank you for taking me in as a walk in for services. Her handwriting is…read moreamazing too! This facility is lucky to have someone like her!

This is such an amazing location. The customer service is outstanding. I had additional amazing…read moreservice and wanted to recognize Jessica who gave me great information on my returns and my items being mailed she went above and beyond very considerate also very time efficient and empathetic. She is awesome and an asset to the company. Please recognize her. It's also a great location I always get everything done here!

Awesome customer service. Came in with a huge rug to return and totally unprepared. They helped me…read moreinvent a way to package the rug, print the label, and get it returned. AWESOME experience!! Thank you!!

This Postal Center Plus store is the absolute Best. I have…read moreused this place 3 or 4 times for packages,cards, and a variety of services and would highly recommend this place to everyone. One example Id like to share..I got a package thru Fed Ex with a return label that was completely messed up and return label wrong after waiting for it. Arlene went way out of the way to help me straighten the problem out..She called me right away and told me it was wrong and held the package to pick up.. Other times I go there to make copies of things I need or for a notary signature and their service is quick,very professional and you can always count on them. Also, they have an awesome amount of different cards for sale,nic nacs and items that alot of people would find interesting to give as gifts. Use this place like I do knowing they are the very best at what they do. Extremely satisfied.

No greeting. Just, "next!" I walk to him he's drinking a big gulp ( which he continues to sip off…read moreof throughout our interaction.) He tells me to put my item on scale. I'm returning cable box. He looks at his screen, tells me it's not in there. When I say it has to be, I was emailed complete instructions for the return. He smirks and checks again. I say, I don't see anything funny about this. He says it's not that serious. Very poor service. Unfortunately, I don't know his name. Other than that, I like this location.

Helpful, friendly staff, clean store. They take care of all my packaging and shipping needs. They…read morehave a notary service. And they have easy Amazon returns.

I put in a 10 day mail stop. They lost my entire 10 days of mail. Manager of the branch did not…read moreeven bother trying to look into it. USPS used to have work ethic and pride. What the hell happened....

I was anxious to use this post office because of the terrible reviews, I won't speak for everyone…read morebut Luis was great. Very Friendly and fast.

I honestly have never left a review anywhere before, but I felt I truly needed to for PostalAnnex+…read more#241 in El Cajon. I walked in after spending an entire day dealing with a complicated situation that I couldn't resolve on my own. I was exhausted, frustrated, and honestly not sure if things would even get finished that day. From the very beginning, the staff here treated me with genuine care and respect. Instead of brushing me off or giving quick answers, they took the time to fully understand my situation, looked into details that were not even their responsibility, and patiently worked through everything step by step. What stood out the most was that they went far beyond what was expected. They didn't have to make extra calls, research additional information, or stay involved until the very end--but they chose to do so anyway, with kindness and a positive attitude the entire time. By the time I left, something I had struggled with all day was completely resolved, and I felt nothing but gratitude. If you're looking for a place where people actually care about helping you, not just completing a transaction, this is it. Professional, thoughtful, and genuinely exceptional service. Highly recommended.

Great customer service. Last week I needed a statement…read morenotarized and I was in & out within 15 mins. Yvonne is a sweetheart, very friendly and down to earth. Made the experience very pleasant. This is my go-to spot now.

This is my go to spot. I always do all of my return packages, printing, and scanning at this postal…read moreannex. They even do passport renewals and notaries. Staff is friendly and the place is always clean and shelves are full of great products!

Great staff and service. The girl working is always smiling and so pleasant! She assisted me…read morequickly and efficiently.

So I went to the UPS store on Saturday to a live scan and I got there at like 255 with no…read moreappointments. Apparently you have to have an appointment. I did not know that I drove from Tucson Arizona to get the live scan and Danielle was so wonderful. She took me without an appointment. She worked really hard to make sure I was able to get the live scan and she was so nice. I was having one of those days and she just was amazing. I am so thankful. Then on Monday she called to follow up just to make sure everything was good and she wanted to make sure everything went through.

I'm bummed I have to write this. This place is conveniently located but they have lost my business…read more I went in to make prints for my children's school projects. I had text and pictures. The associate had everything printed in black and white. I needed the pictures in color. She then reprinted the whole thing and charged me for both. So I was basically charged double for what I actually wanted. I've been to other UPS stores where they check the file and ask if I want it printed in color or black and white. The associate was talking to another customer at the time and was not paying attention. I'm disappointed that they still charged me for the extra prints I didn't need and could have at least gave me a courtesy since I have frequented this establishment.