Jeff & Malia run an outstanding store. All of the employees I have interacted with are courteous…read moreand very knowledgeable. I had two cutting boards/stands packaged and shipped to my son in Milwaukee, WI. The package arrived in fabulous condition. He indicated the package didn't even look like it had been handled. All of the items in the box were expertly wrapped. Based on the outstanding service and handling of my items, This is the only store I will use in the future.

Customer Service was not good. Young lady working the…read moreregister was not at all friendly and she was Throwing boxes around.

Awesome customer service. Came in with a huge rug to return and totally unprepared. They helped me…read moreinvent a way to package the rug, print the label, and get it returned. AWESOME experience!! Thank you!!

This Postal Center Plus store is the absolute Best. I have…read moreused this place 3 or 4 times for packages,cards, and a variety of services and would highly recommend this place to everyone. One example Id like to share..I got a package thru Fed Ex with a return label that was completely messed up and return label wrong after waiting for it. Arlene went way out of the way to help me straighten the problem out..She called me right away and told me it was wrong and held the package to pick up.. Other times I go there to make copies of things I need or for a notary signature and their service is quick,very professional and you can always count on them. Also, they have an awesome amount of different cards for sale,nic nacs and items that alot of people would find interesting to give as gifts. Use this place like I do knowing they are the very best at what they do. Extremely satisfied.

FedEx is THE ABSOLUTELY WORST shipping service EVER!!! Every single time I buy something and it is…read moreshipped by this company it never arrives the day it is supposed to. I sit ALL DAY waiting because it has to be signed for and, as always, the delivery "time window" keeps changing till they say a new delivery date will be posted. I swear I will NEVER buy anything again from a company that uses F You Express!!!

I used purposely used the print and go email to send my files to them hours before heading to the…read morefed ex office in elcajon. After receiving the confirmation email from fedex letting me know my files were ready to print i got there and tried printing my files using using there self serve printer. The printer didn't work. I went to the front desk for help and was told Fed Ex didn't print Excel files only PDF files. I asked why I wasnt told about this when I received my confirmation email from them saying my files were good to go. It would've had them changed to pdf and save me a unnecessary trip. All he could say to me was that it says it on every printers in the office. A lot of good that does me when using the ' print to go ' email and you get a reply saying your files are good and ready for printing. It seemed to me the guy at the front desk was more worried about leaving work on time then helping print my files before they closed

No greeting. Just, "next!" I walk to him he's drinking a big gulp ( which he continues to sip off…read moreof throughout our interaction.) He tells me to put my item on scale. I'm returning cable box. He looks at his screen, tells me it's not in there. When I say it has to be, I was emailed complete instructions for the return. He smirks and checks again. I say, I don't see anything funny about this. He says it's not that serious. Very poor service. Unfortunately, I don't know his name. Other than that, I like this location.

Helpful, friendly staff, clean store. They take care of all my packaging and shipping needs. They…read morehave a notary service. And they have easy Amazon returns.

Always Amazing Service! I love coming to this Postal Annex…read morelocation -- Michelle and Jesse always take such great care of me! They're friendly, patient, and super helpful every time I stop by. Whether I'm shipping a package, printing something, or need help with paperwork, they always make the process quick and easy. Thank you both for consistently providing excellent customer service!

Such amazing service! I brought in an abstract art project to be laminated! He was so calm and…read moreworked with us to get the job done! He had so much patience! I couldn't recommend this postal annex more!!!!

I honestly have never left a review anywhere before, but I felt I truly needed to for PostalAnnex+…read more#241 in El Cajon. I walked in after spending an entire day dealing with a complicated situation that I couldn't resolve on my own. I was exhausted, frustrated, and honestly not sure if things would even get finished that day. From the very beginning, the staff here treated me with genuine care and respect. Instead of brushing me off or giving quick answers, they took the time to fully understand my situation, looked into details that were not even their responsibility, and patiently worked through everything step by step. What stood out the most was that they went far beyond what was expected. They didn't have to make extra calls, research additional information, or stay involved until the very end--but they chose to do so anyway, with kindness and a positive attitude the entire time. By the time I left, something I had struggled with all day was completely resolved, and I felt nothing but gratitude. If you're looking for a place where people actually care about helping you, not just completing a transaction, this is it. Professional, thoughtful, and genuinely exceptional service. Highly recommended.

Great customer service. Last week I needed a statement…read morenotarized and I was in & out within 15 mins. Yvonne is a sweetheart, very friendly and down to earth. Made the experience very pleasant. This is my go-to spot now.

John & Nick at Postal Center USA were a big help for me today. I had an oversized return that they…read morehelp me get packed up and shipped at the most affordable rate available. The new ownership has updated the aesthetics inside this local mail center. They offer many services to the community like, private mailboxes, passport services, shredding, notary and offer rates from all the major shipping companies around. They take the extra step to offer a great customer experience. I will continue supporting and recommending this small local business.

I called this location to ask a simple question about my U-Haul reservation after there was a…read morechange made. The woman who answered the phone was extremely disrespectful and unkind. I was just looking for clarification, but she clearly seemed unhappy and treated me like an inconvenience. Customer service matters, especially when people are already dealing with the stress of a move. Management should really reconsider who they're hiring and how they're representing the business.

Great place to get things notarized! Everyone is pretty helpful and nice. Service is quick as well.read more

Great service for all your shipping needs. Fair prices when I shipped some expensive items. Also a…read moregreat location to drop off Amazon returns or make some photo copies.

Phenomenal customer service. Had a big issue with my pdfs and the guys fixed it and made it all…read morework for me. Thank you adolpho and Paul. I'll be back

Honestly, this FEDEX is the little engine that could. They are out here fighting for their lives…read morewith little support from FEDEX. Corporate did them dirty with no access to WiFi.

Great, family owned business that is quick and reliable. Their work is of great quality and the…read morepeople are incredibly helpful and friendly. Always love to support small businesses and this is one I see myself coming back to.

Excellent service ! We needed a sign asap and they came…read morethrough ! We are very pleased with the outcome!