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    PostalAnnex

    4.4 (96 reviews)
    Closed 9:00 am - 4:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - PostalAnnex

    Apostille or authentication

    Notarial copy certification

    Jurat

    PostalAnnex Photos

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    Reviews With Photos

    Jaesung Y.

    I honestly have never left a review anywhere before, but I felt I truly needed to for PostalAnnex+ #241 in El Cajon. I walked in after spending an entire day dealing with a complicated situation that I couldn't resolve on my own. I was exhausted, frustrated, and honestly not sure if things would even get finished that day. From the very beginning, the staff here treated me with genuine care and respect. Instead of brushing me off or giving quick answers, they took the time to fully understand my situation, looked into details that were not even their responsibility, and patiently worked through everything step by step. What stood out the most was that they went far beyond what was expected. They didn't have to make extra calls, research additional information, or stay involved until the very end--but they chose to do so anyway, with kindness and a positive attitude the entire time. By the time I left, something I had struggled with all day was completely resolved, and I felt nothing but gratitude. If you're looking for a place where people actually care about helping you, not just completing a transaction, this is it. Professional, thoughtful, and genuinely exceptional service. Highly recommended.

    Thanks Yvonne! She always greets me with a cheerful welcome. She's friendly and professional and fast!
    Janie H.

    Hey this place is great! It's my convenient, local neighborhood place to go to return Amazon orders, mail out items, etc. The staff is super friendly and helpful. They don't make you feel stressed or like you're being difficult. Yvonne is usually the one there. She's so good. Always remembers me and gives a nice welcome greeting when I walk in. She gets the job done and is also pretty fast! Thanks for all your help, Yvonne!

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    3 months ago

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    George M.

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    19 hours ago

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    George M.

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    4 months ago

    I have come here a couple of times to get documents notarized. The service was quick and the people that helped me were friendly.

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    George M.

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    7 months ago

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    George M.

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

    Only place you need to go to for shipping. Best around Period. They saved the day again! Best customer service I have ever experienced.

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    1 year ago

    Great service, very friendly. Went in to print something and she helped me out and made it super easy.

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    1 year ago

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    4 years ago

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    4 years ago

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    3 years ago

    George is amazing here. He is very smart and knows what he is doing. I wish every business was like this. Thank you George

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    George M.

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    2 years ago

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    2 years ago

    Great customer service! I look forward to working with you again. I had a smooth transaction with the notary today :)

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    2 years ago

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    George M.

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    5 years ago

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    3 years ago

    Been here a few times and always receive efficient and friendly customer service. Will continue to return for all of my shipping needs!

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    2 years ago

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    3 years ago

    Efficient, always friendly! I love this location for all my shipping and notary needs

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    2 years ago

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    3 years ago

    Young lady was very helpful. Printed me a new label as mine was not legible. I would highly recommend there services.

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    3 years ago

    Very good and prompt service. Needed a notary and was very glad they were close and available.

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    3 years ago

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    3 years ago

    I've been coming here for years!! The ladies that work here are always so sweet and helpful!

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

    By far Better than the post office! The ladies here have Great customer service good positive attitude with a big smile.

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Needed a letter mailed immediately. Jackie set me up with priority mail in seconds and I was on my way. Letter arrived the next morning!

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    3 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    George M.

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    2 years ago

    Super friendly staff! I was greeted right away. I needed help with 2 packages both ladies were friendly, and fast!

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    2 years ago

    The employees here go far beyond their obligations to make your life easier. So thankful for all their help.

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    4 years ago

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    Page 1 of 3

    Ask the Community - PostalAnnex

    Review Highlights - PostalAnnex

    Yvonne and George have done outstanding service and done over the top to help me with my live scan application.

    Mentioned in 28 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    4.3
    (69 reviews)

    No greeting. Just, "next!" I walk to him he's drinking a big gulp ( which he continues to sip off…read moreof throughout our interaction.) He tells me to put my item on scale. I'm returning cable box. He looks at his screen, tells me it's not in there. When I say it has to be, I was emailed complete instructions for the return. He smirks and checks again. I say, I don't see anything funny about this. He says it's not that serious. Very poor service. Unfortunately, I don't know his name. Other than that, I like this location.

    I have been a customer of this ups store for over 5 years. There are different owners now than…read morethere was then. Under the old management this place was amazing. Customer service was a priority. They were super friendly, would chat while they served you, knew you by face and would start getting your stuff before you had finished walking up to the counter. I appreciated them so much I would buy them a large box of chocolates every holiday season. Then the new owners came. The owners themselves weren't very friendly, but with all the old employees there, it didn't make that much of a difference. But slowly all the old staff started leaving. There is a high turnover rate of employees. No one remembers who you are, no chatting, it's all business. Which is not a deal breaker so, no problem. Until today. I had an Amazon package that was delivered by Amazon at around 12:45. I never received the notification that they received it so I assume they didn't enter the deliveries into the system yet. But it's now 4:45, the store closes at 6 and I need to be in PB by 6, so this is my last chance to pick it up. If any of the few old employees are there, what they do is quickly look for my package, enter it into their system real quick and then have me sign for it. But today, I wait in line, get to the counter and get told, "sorry, we haven't entered them into the system yet. You can come by later today or tomorrow." I questioned a bit and I'm then told, "We are short staffed and we are too busy right now to do it. Sorry." So, what I'm hearing them say is because they are short staffed, they don't have time to serve me because they are too busy serving the other customers in line? My paying an annual fee to them to receive packages for me and give them to me when I come in, does not count as their job? It's just something they do when they have time? Am I not a customer then? Is there a reason the people sending packages with the UPS Store have priority over the customers who are picking up packages at the UPS Store? Nah, that's messed up. I don't care if you can't retain employees. I can deal with the fact that no one but the few employees that are still around from old management smiles or remembers who I am. No need to write a bad review for that. But when you tell me that you can't do what I pay you to do because you are too busy collecting money from other people, that's where I draw the line. Am I overreacting? Maybe. But that totally rubbed me the wrong way.

    PostalAnnex - notaries - Updated August 2026

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