This is a great location specifically cause of an employee named MICHELLE I never used to use Fedex cause of past experiences but this location completely changed my perception and specifically cause of an employee named Michelle. Michelle is awesome, she always immediately greets you and ask to help. She has a great attitude and work ethic. She is so intelligent and efficient and now I started using Fedex more than UPS. This is a great location also with ample parking and an easy to use Kiosk etc., and never to crowded with great hours. However and id like to reiterate if you quality care, efficiency and know your needs are met and package is being securely sent - Michelle ensures that and is a great representation for this location and Fedex as a whole! Great experience read more

When FedEx delivers your package to the wrong address, they have a miserable online system that make it impossible to speak to them and they just continue to state "package delivered". They are pure AI and have no human customer service for a wrong delivery. read more

I want to give my thanks to the amazing people that helped me print out a poster on October 30th. Both Billy and Trin were very kind to me and very helpful offering me different options for printing what I needed. Not only did the print came out beautiful and it was less than $7 for two prints, but Billy even trimmed the edges of the poster for me to make it clean and sleek. I was very blessed that day to be helped by such kind and amazing people. Truly appreciate it very much thank you again. read more

FedEx Office Ship Center - The poster that Billy and Trin printed out for me. This one had the edges cut by Billy to make in a clean a sleeker look. - Printing Services Near Me - El Cajon, California

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Honestly, this FEDEX is the little engine that could. They are out here fighting for their lives with little support from FEDEX. Corporate did them dirty with no access to WiFi. read more

Absolutely zero help thanks, Michelle for your lack of customer service. Find another fedex to go to or use ups

Phenomenal customer service. Had a big issue with my pdfs and the guys fixed it and made it all work for me. Thank you adolpho and Paul. I'll be back read more

I needed 3 documents spiral bound. They did it while I waited about a half hour and it was only $15. Meantime the other two employees handled a steady stream of customers very efficiently. I was impressed. read more

Michelle, Paul, and Billy made shipping my package a breeze! They let me know their shipping options and recommended the type of box to use. They genuinely cared about my package and made sure to get me the best price. Check them out for all your shipping needs! read more

FedEx Office Ship Center - Organized - Printing Services Near Me - El Cajon, California

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Sent trade in phone to samsung from here. Samsung received the box sealed with nothing inside. Fedex did an investigation and found that either the package was sent empty or a samsung employee stole it. The manager here bobby, billy, bufford whatever his name was and i talked on the phone. He was suuuuuper defensive. He said he knows nobody there stole it. I asked if he watches 8 hours of camera footage everyday, his response yes. Lmao. I told him thats fine, I'll come by and file a police report. I walked in, he was shaky, i didnt even tell him the exact date or time i came in over the phone. I get there and i establish i just called. He said "so i just watched the camera" date and time may be slightly off, but he continued "You came in at 1130am on tuesday. The video shows my employee sealing it in front or you and setting it in our outgoing box for pick up, where it remained untouched." I came in like a whole week and a half later. How did dude know exactly who i was and what daye and time it was when he wasnt even the one who helped me. Then he tried to lie and say its samsung who will bite the loss and that i shouldnt worry. I reassured him, nope theyre charging me 900 for sending an empty box. read more

I needed to get some old pictures scanned to make a memorial poster for my father-in-law's Celebration of Life (which is tomorrow). I was going to make a collage myself and glue the photos, etc. The manager, Billy, went above and beyond, and not only scanned photos for me, but was able to compile all of the photos and make a large picture collage on poster board. He even rushed it so that I can have it ready this afternoon. It looks really nice. What a weight that has been lifted, and now we can really honor my father-in-law properly. I am highly impressed with the customer service here. Thank you Billy! read more

Was in here today to some copying and scanning to email and to send out and envelope. Just wanted to send a shout out to the crew that helped me on 12-28-21 I believe his name was Adolfo. If I got that wrong I'm sorry big dog. I was in there to do a bunch of random stuff stressing out and basically being an underprepared customer lol. Anyways he was patient helped me out and ultimately he finished and sent out everything I needed thank you guys for the patience have a happy new year!! Keep up the great work!! read more

Billy the store manager at FedEx at 700 N. Johnson, El Cajon, Ca. 92020 619-441-0429 is an Awesome and very knowledgeable employee. He makes sure all your orders are done accurately and in a timely manner. He's dedication to your company in providing excellent and superior service each time is outstanding! Not to many people have his high caliber in knowing how to deal with the public and wonderful customer service! Keep him and give him a raise because he deserves it! Michelle is also a very wonderful employee. Her smile makes you want to return back to your store. You 2 rock! Hopefully you both are appreciated by your company! I'll follow up with corporate! Thank you both! read more

Packages delivered through this service are delivered to the wrong apartment 100% of the time. I would highly recommend consumers and sellers to find another delivery service!!!!!!! read more

Really great service and friendly. Quaint but professional. Thoughtful and thorough. Farther than I need to go but worth driving past the others for the service. read more

Excellent service - mailing packages to W. Virginia and Ohio. Rebecca was friendly and helpful. Great place to send packages or pick up shipping supplies. Gil is real helpful and nice too. Made sure our items were safe and secure. C. Lovejoy Alpine, CA. 91901 read more

FedEx Office Ship Center - Printing Services Near Me - El Cajon, California

I don't know what location my Fedex driver is from, however any and all packages I have the driver brings it to my residence on time all the time. No matter how many packages I have they always make sure I get them on time. If the driver doesn't know where I live exactly then the driver leaves it at the local Post office so I can pick it up! That's customer Service. Last time the driver had thrown it over our gate so the rep that I talked to made sure that they didn't just leave it at my residence or throw it over the gate again, if I weren't home, the driver left it at the local Postal Office and I got it when I returned! That's customer service! Thanks Fedex! read more

Good customer service they help me a lot Heidi was knowledgeable and quick. I went there to send documents to Toyota financial services ask her if she can help me to write down. Because my English was my second language. So I ask her if she can write down and she said yes. Thank you Heidi. read more

" Customer Service is A+ " I went to the Fed Ex Office & Ship Center in El Cajon today and was very satisfied. I had to transfer a picture from my phone to there e-mail so a zerox copy could be made. It was complicated, and the Fed Ex people behind the counter went out of there way to get my picture transferred, and the copies made. They took their time to make sure that everything was perfect on my final copies. Thank You Fed Ex ! read more

Dropped a package off at this location today. the gentleman working greeted me as I walked in and greeted another costumer that had just walked in as well. Weighed my shipment and even re-taped it just to be on the safe side. I was quite pleased. Plenty of parking right outside the fedex also. read more

FedEx Office Ship Center - Printing Services Near Me - El Cajon, California

Came by to print some flyers and the staff here were amazingly helpful and the store manager helped me save some money! Quality and price were better than I've had anywhere else so I will definitely be returning here for any shipping or printing I may need. Thanks for the great service guys!!! read more

We have used this location for nearly 15 years. Billy is always patient and goes the extra mile for customers! Customer service from everyone there is consistently excellent. They are often busy and the FedEx employees greet each person and juggle multiple tasks at once. They are efficient, friendly, and very helpful. read more

Five Stars overall?! How could it be??? I was a bit suspect when searching out a location to send off my sons heavy and awkwardly shaped birthday gift and found a FedEx Shipping Center with a solid Five Stars. Only three reviews? Psh...well, it is convenient...let's check it out. Located in a hidden and awkwardly occupied strip mall off of hard to access Johnson Ave. in El Cajon this shipping center is tiny to say the least. Already familiar with the area I had an idea where it was, but be warned if you are following Siri or some other GPS - the shop is hidden behind a boot store and an XL store. I made my way through the torn up and overly bumpy parking lot and found an easy space right in front of the door to the center. I walked in without my awkward package contents and was greeted by Billy who had just walked from the back room after finishing what can only be assumed was a delightful treat. I explained my conundrum to Billy who kindly suggested we go have a look at the package. I opened my car door and without hesitation he assured me he could ship it. We grabbed the would-be package contents and went back into the tiny shop. Billy disappeared for a moment and reappeared with a blatantly labeled FedEx box. He placed the largest of the contents in and decided it wasn't the best fit. He told me not to fret and disappeared again into the back vortex of the shop. Billy appeared a short while later with what appeared to be a large bicycle box. He quickly loaded the contents and provided extra boxes and packaging at no extra cost. Billy custom cut down the box so each of the contents were nice and snug and explained that I would be saving a pretty penny shipping in this method as well as having a better bed for the contents for the rough trip ahead. The bill was reasonable, and the experience cemented my future shipping destination decisions. Thanks to Billy who was able to provide that extra perfect customer service to me while simultaneously his obvious regular customers. Saying that I will be back is an understatement. read more

The print shop did an amazing job on some prints and posters before a party I put together. Special thanks to Christine at the copy center.

Excellent customer service here! I was in a huge hurry and these guys made my day that much easier.

The fact that this place has anything more than one star blows my mind. The "Center manager" continued to multitask and help others. While attempting to help others, he began to upset the people in line that he kept forgetting about, myself included. He passed myself and others four times and on the fourth time I confronted him about it. He then said he had to multitask to help everybody. I then said yes but you can't forget about the people that have been waiting in line. A gentleman unknowingly walks in to have something done, the manager walks from his original position and walked by the gentleman, helps him immediately and the gentleman is in and out in under 90 seconds. This mind you after I had been waiting for more than 15 minutes watching all this transpire. I asked him have you ever thought about a ticket taking system, or hiring additional staff? He continued to make excuses and be confrontational. I obviously left and will only use my regular FedEx location on convoy Avenue. I don't often write one star views however, with this warranted my opinion. read more

The staff member was extremely helpful yesterday. Located across the street from the big Mall in El Cajon, Walmart, Sears, etc. A small office but quiet on a Saturday afternoon. read more