I honestly have never left a review anywhere before, but I felt I truly needed to for PostalAnnex+…read more#241 in El Cajon. I walked in after spending an entire day dealing with a complicated situation that I couldn't resolve on my own. I was exhausted, frustrated, and honestly not sure if things would even get finished that day. From the very beginning, the staff here treated me with genuine care and respect. Instead of brushing me off or giving quick answers, they took the time to fully understand my situation, looked into details that were not even their responsibility, and patiently worked through everything step by step. What stood out the most was that they went far beyond what was expected. They didn't have to make extra calls, research additional information, or stay involved until the very end--but they chose to do so anyway, with kindness and a positive attitude the entire time. By the time I left, something I had struggled with all day was completely resolved, and I felt nothing but gratitude. If you're looking for a place where people actually care about helping you, not just completing a transaction, this is it. Professional, thoughtful, and genuinely exceptional service. Highly recommended.

Great customer service. Last week I needed a statement…read morenotarized and I was in & out within 15 mins. Yvonne is a sweetheart, very friendly and down to earth. Made the experience very pleasant. This is my go-to spot now.

No greeting. Just, "next!" I walk to him he's drinking a big gulp ( which he continues to sip off…read moreof throughout our interaction.) He tells me to put my item on scale. I'm returning cable box. He looks at his screen, tells me it's not in there. When I say it has to be, I was emailed complete instructions for the return. He smirks and checks again. I say, I don't see anything funny about this. He says it's not that serious. Very poor service. Unfortunately, I don't know his name. Other than that, I like this location.

Everyone (mostly) working are friendly and efficient. Also they are only 5 minutes from my…read morehouse!,Win!

Very prompt and professional! Wonderful that she is available 24/7 all week, on a Sunday as well!…read moreThank you so much!

Mrs. Addison was extremely assistive and was available in very short notice. I appreciated all that…read moreshe had done for me in my time of need I highly recommend her.

Always excellent staff who work as a team to ensure quality packaging. UPS does a great job. The…read moreSantee store is highly regarded. If you're a Vons shopper, this location is close by. The staff here is hard-working. They do their best to accommodate shipping requests. Additionally, they help customers with Amazon returns. The staff is super patient. The store has self-return stations, too. The staff are wonderful people with the best attitude. Never a bad day at this store. The staff runs the store efficiently. They deal with the public in the most professional way!

I like that they have 2 self checkouts for Amazon. I also like that they don't mind helping you if…read morethe self help is full. They get busy but are efficient. Joyce is very helpful and knowledgeable. Opening and closing are the busiest times I have seen. The guys there are always friendly and smiling. This is a convenient location. They are also Always Open! Even on Sundays!

I took a chance to get a Notery for my mom on 12/24 or 12/26, and posted a project and Tim was able…read moreto help me get this done by calling around and getting me someone that could help me out. I can't believe how nice it is to get help when it's not even benefitting them. That is integrity and human kindness. Oh and he confirmed I was getting a good deal :). Icing on the cake. Great people. Thank you

Made an appointment online for the same day. Service was fast. Went in to get a notary.read more

Brooke was great. In time, informed, ready, and a pleasure to work with…read moreI was not aware of a particular paper that I needed and Brooke had them and it was a big relief.

Talk about 5 star service! I had a last minute urgent matter that needed a notary. Not only was…read moreBrooke quick to respond, she was an absolute rock star, professional, flexible and accommodating. She made the drive to our hotel for a very important document we needed done asap. If you are reading this review please don't waste time reaching out to anyone else. Her pricing was/is more than reasonable and the service was top tier. I highly recommend her services. 10/10!

The staff here is great. We have used this printer since 2018. They have done large orders for us,…read moreas well as smaller orders as well. The last time we use the services both times we use Justin as our contact person. He is a great technician and he has a reputation for having great customer service. This time I worked with Ken and he was very customer service oriented as well. What I like about this printer is that they have the ability to give you estimates of how much you are , expecting to pay, they give you options when it comes to print style and design, and they are very upfront and honest with you about outcomes of your project. You can do all of this on email with them before you even have to visit the store. When you visit the store, you've already sent your print job to them on email. You just might need to drop by to drop off materials like specialty invitations, which was our project this time. I appreciate that Ken verified and sent proofs of our printing job on email for us to have a look at before we approved the final project version. Overall, Ken is a great printing technician and expert. His patience with our event team was awesome. The rest of the staff is very customer service oriented too. I recommend Copy-It La Mesa, CA!

The best service, great quality, and very good prices. It is…read moreso nice going into this copy place because they can do pretty much anything you need and they're very kind when talking with you. They helped me to get the exact service I needed.

They are always awesome, but right now especially!!!! This business is saving my life right now. I…read morethought a present for my volunteers was all handled, but sadly it wasn't and I'm now rushing to get something made. They not k Oy found me something in stock, but we're able to get it done and made in under an hour!!! This was an emergency and they are the best. I mean it tremendously. They help me all the time with my awards and are friendly, timely, and joy hey care about quality! Thank you to Leo, Jasmine, &Brentton for rushing to my aid and making me awesome gifts!

Great, family owned business that is quick and reliable. Their work is of great quality and the…read morepeople are incredibly helpful and friendly. Always love to support small businesses and this is one I see myself coming back to.

I forgot to review this right away, (so sadly I forgot her name) but there's an awesome employee…read morethat works the front counter. She is honest and patient. She was also super helpful with all my questions. This is a solid spot to go.

Nice guys fast services. Used the Notary services but this place does so much more…read more I'll use them again.

So I went to the UPS store on Saturday to a live scan and I got there at like 255 with no…read moreappointments. Apparently you have to have an appointment. I did not know that I drove from Tucson Arizona to get the live scan and Danielle was so wonderful. She took me without an appointment. She worked really hard to make sure I was able to get the live scan and she was so nice. I was having one of those days and she just was amazing. I am so thankful. Then on Monday she called to follow up just to make sure everything was good and she wanted to make sure everything went through.

I'm bummed I have to write this. This place is conveniently located but they have lost my business…read more I went in to make prints for my children's school projects. I had text and pictures. The associate had everything printed in black and white. I needed the pictures in color. She then reprinted the whole thing and charged me for both. So I was basically charged double for what I actually wanted. I've been to other UPS stores where they check the file and ask if I want it printed in color or black and white. The associate was talking to another customer at the time and was not paying attention. I'm disappointed that they still charged me for the extra prints I didn't need and could have at least gave me a courtesy since I have frequented this establishment.