The UPS staff made the handling process easy and efficient. Their assistance helped ensure…read moreeverything was completed smoothly.

Not only they gave me attitude and took their sweet time to mail out the packages. The gentleman…read morewith glasses has marked the boxes wrong with the wrong labels so now I have to deal with two returns because he wasn't paying attention and he wasn't doing a good job.

Such amazing service! I brought in an abstract art project to be laminated! He was so calm and…read moreworked with us to get the job done! He had so much patience! I couldn't recommend this postal annex more!!!!

Always Amazing Service! I love coming to this Postal Annex…read morelocation -- Michelle and Jesse always take such great care of me! They're friendly, patient, and super helpful every time I stop by. Whether I'm shipping a package, printing something, or need help with paperwork, they always make the process quick and easy. Thank you both for consistently providing excellent customer service!

Kai was simply amazing! Thank you for taking me in as a walk in for services. Her handwriting is…read moreamazing too! This facility is lucky to have someone like her!

this UPS store has the nicest employee! Always friendly and help you anyway they can. My go to UPS…read morestore for sure! Thank you ALL for excellent customer service.

I am highly upset because I went into the post office specifically to drop in a mail that needed to…read morebe delivered as outgoing. As of date, the recipient has not received their thank you card or $100 visa that was in the thank you card. I don't know if there's any way to claim this since I did not send it certified. Please advise.

I was anxious to use this post office because of the terrible reviews, I won't speak for everyone…read morebut Luis was great. Very Friendly and fast.

My husband uses this place for a real estate business, using a virtual mailbox. He gets loads of…read moremail and the owner, Maria, and the staff are very friendly and remembers him so it's easy to retrieve his mail. The service is quick and efficient and priced just right. The parking lot can be busy, but there is reserved parking just for the store.

Staff, owner are always very welcoming and helpful with your needs. They offer notary services in…read moreaddition to P.O box rentals and a great assortment of gifts. Lovely little shop.

I've lived all over San Diego, and one thing I find to be a unexpected bonus is having easy access…read morea postal service business. No I'm serious. Sometimes going to the Post Office is a real drag, mostly because of how poorly customers like to treat the Post Office workers. I try to avoid when possible. Thankfully, I have a Postal Center Plus just a couple blocks from my house. Not only can I get anything and everything I need shipped, but it's also got a really nice little gift area with some quality crafts. My wife loves the snow globes assortments they have out during the holidays. I've bought some nice gifts for my mom here as well. They have a nice assortment of greeting cards as well, much better than the CVS that is right next door. Today I was able to quickly get some passports photos done. It was quick and efficient, as well as affordable! Staff is always so kind. Afterwards it made me think about how it's nice to have a little postal service business like Postal Center Plus so close to my home. 5 outta 5 fo sho!

Awesome customer service. Came in with a huge rug to return and totally unprepared. They helped me…read moreinvent a way to package the rug, print the label, and get it returned. AWESOME experience!! Thank you!!

A friend of mine in Spring Valley needed help shipping some things he had in his very disorganized…read morestorage unit. One of our mutual friends found Postal Annex online and spoke to Ali and May to help figure out how to make this happen. She told me how they went above and beyond any level of customer service I have ever heard of from a shipper (and I work at an auction house in NY so I have vast experience with shippers!!) They not only came to his unit with boxes so he didn't have to bring everything to their location but they were incredibly helpful throughout the whole process. Communication was easy and they really made the entire transaction completely seamless. The price was very fair. I just want to emphasize the fact that not only did they do a stellar job with the pickup and the customer service, but these owners were kind and helpful to a degree that is rarely seen in businesses these days. The situation was a challenging one and they offered solutions, compassionate advice and were just lovely in every way. It is one thing to be super helpful and generous with someone you are assisting in person but in this situation, all of the transactions were over the phone with someone out of state (except the pick-up, of course). Despite this, the level of patience and helpfulness and care was outstanding. Thank you for making this difficult situation so much less challenging. I wish I could leave more stars!!

Just when I thought this location couldn't get any better, they once again exceeded my…read moreexpectations! I had a large package to drop off and was assisted by Ali both over the phone and in person. From the very first contact to the final drop-off, everything was handled perfectly. Ali provided clear, concise instructions and truly went above and beyond to help with my oversized item. His professionalism, kindness, and attention to detail are unmatched. This location consistently delivers exceptional customer service, but Ali in particular stands out. He is caring, efficient, knowledgeable, and genuinely invested in helping customers. It's rare to find a business that feels this trustworthy -- I don't even feel the need to ask for a receipt because I know I'm in good hands. As a small business owner, having a dependable place for shipments is invaluable. They also accept pre-labeled Amazon returns incredibly easy -- especially compared to the long lines at other shipping stores. This team is an absolute asset to the community, and Ali is a huge reason why. Highly recommend!

Great customer service. Last week I needed a statement…read morenotarized and I was in & out within 15 mins. Yvonne is a sweetheart, very friendly and down to earth. Made the experience very pleasant. This is my go-to spot now.

This store is my go-to store for shipping and ups returns. They go the extra mile to make sure the…read morepackaging is proper and they put the labels in pouches for you. Best store of this genre.