Just when I thought this location couldn't get any better, they once again exceeded my expectations! I had a large package to drop off and was assisted by Ali both over the phone and in person. From the very first contact to the final drop-off, everything was handled perfectly. Ali provided clear, concise instructions and truly went above and beyond to help with my oversized item. His professionalism, kindness, and attention to detail are unmatched. This location consistently delivers exceptional customer service, but Ali in particular stands out. He is caring, efficient, knowledgeable, and genuinely invested in helping customers. It's rare to find a business that feels this trustworthy -- I don't even feel the need to ask for a receipt because I know I'm in good hands. As a small business owner, having a dependable place for shipments is invaluable. They also accept pre-labeled Amazon returns incredibly easy -- especially compared to the long lines at other shipping stores. This team is an absolute asset to the community, and Ali is a huge reason why. Highly recommend! read more

I get my items delivered here sometimes and I wanna let you all know that Ali is such a very nice guy. I requested 7 - 49ers ID holder and it was there within a few days. Awesome service! read more

I just had the BEST experience at this Postal Annex location. Mrs. May is an exceptional human. I had an USPS Amazon return and my printer was out of ink. I went to the post office first but they don't scan off labels. They pointed me to this Postal Annex Location. Mrs. May was so welcoming and helpful. She even gave my little bubs a little gift for being a first time customer. She took care of my return with ease. I will be back for sure. Loved this experience. read more

I'm the guy who was in last year January 2023. The one whose wife you kept calling sweetheart. The one you responded to on Google and told me that I couldn't possibly have gone to your location. It seems like my photographic evidence that I was at your location never uploaded to Google, but that doesn't mean I can't leave a negative review here as well. I know which store I was in. Attempting to gaslight me into believing otherwise is pathetic. Just as pathetic as your customer service skills. You can thank Google for reminding me that I left a review, figured I better hit you up everywhere so everybody knew. And yes the second photo says something about us not having an ID. We called you and asked if you could do the Live Scan using birth certificate, social security cards and other documents. You told us at the time that you could and when we came in you were condescending prick. The other postal annex did it just fine, and they still managed to follow the law because you don't need an ID. Have a nice day, Sweetheart. read more

PostalAnnex - This is a photo showing that I went in January 2023. The next photo will show that the owner of this location tried to tell me I didn't - Shipping Centers Near Me - Spring Valley, California

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Found this location by Yelp and was impressed by its 5 Star service! I needed Notarized Documents and was assisted by Amira. Amira was professional, pleasant, informative, efficient and swiftly. I was surprised Postal Annex provides other services too, like Passport photos, Shredding, Shipping, Faxing and more! I highly recommend this Business to anyone looking for professional services. I will definitely keep coming back. Thank you Amira for your service! read more

Robert was very helpful and patient with my requests. I'm helping my friend with her baby shower games so I wanted to make diy game boards. So I needed serval color copies and wanted multiple on one page. Robert easily did some artwork for me and I had what I needed. (*sidenote: They sell cute love pop cards here too!) I was treated so nicely that I returned again for some more complicated word art requests. So I am writing this review cause this guy needs a shout out for his abilities to multi task and assist me with all of my requests. Thanks Robert! read more

PostalAnnex - DIY baby shower game boards. - Shipping Centers Near Me - Spring Valley, California

Robert was super nice and great customer service all around. Came in for some passport pictures. The price was great and the quality was amazing. read more

service was AWFUL . we went for the notary service and the guy at the counter didn't even know how to do his job. he had an attitude and kept saying "nobody is gonna do it for free" for no reason , when we stated we had money he said it'll be $50 and when we told him the letter was gonna be in Spanish his response was "BYE!" . Never stepping a foot in this location EVER AGAIN!! read more

I was in a bind and needed a mailbox and stopped by my local Postal Annex. I was greeted by Robert and he gave me the run of the proverbial land. Box opened and I was ready to roll. Couldn't ask for much else! Since I was a first time visitor, I perused the store. This location has everything! Robert has faxing services and a really awesome toy selection (of all things!). I have two little ones at home so I snagged a couple toys while there. Only thing missing was a cooler so I could grab a chipwich or an ice cream treat. Regardless of that, the service was great and Robert was super attentive. My mailbox is up and ready to receive, so I'm a happy customer. Highly recommended for anyone in or around the area. read more

Nice office, and very helpful staff, I forgot to print a label for my package and he did it for me for free. Really quick and efficient.

LOVE THIS PLACE. So lucky to have it close by. Best customer service always. They have a lot of things in there that make the vibe right , especially the tvs ! read more

This is a new location that opened up in spring valley and every time we stop by we are intrigued by how organized, friendly, and fast the service is. The owner is a great guy who is doing a lot for the neighborhood and deserves to be doing well. There is no reason to stop anywhere else as this postal Annex does it all for us, with top notch service on top of all that. Five stars is not generous enough for this business, its owner, and employees! read more

I have been into this postal annex several times now and with each visit I continue to have superb service! Everyone is very helpful and always have such positive attitudes. Unlike the post office and most UPS stores where you feel you are a bother and the employees are miserable! I am so glad to have this postal annex in the neighborhood...this is definitely my go to spot for all my postal and office needs! Thank you and Welcome to the neighborhood:) read more

Great place for your mail and they have great little gifts!! They help me with my daughters birth certificate and they are super nice people that work there. read more

Robert and this shop is a gem! I needed to print out 8 different pdf books, each averaging around 100 pages each. He was able to assist me and have it all printed, binded, and together by the time I came in the next morning. Excellent value and amazing service! Will be coming back! read more

My first time my Postal Annex I was very impressed by the service behind the counter ,I drop off couple boxes to return and The Representative was very helpful with printing the return label and get me out of there no time appreciate the service thank you recommend this location to go to read more

Super friendly and helpful! Love that they do passport photos and notary services here.

Robert was very responsive and had amazing customer service. I had an order for some banner that I needed pretty quick and he was so helpful and they turned out great! read more

Outstanding customer service! I needed to have a book spiral bound. It turned out that they didn't really have the equipment to rebind the kind of book that I had, but Robert was willing to give it a try anyway. I appreciated the fact that he was willing to help when most people would have probably said no. Great service! Thank you! read more

Robert was awesome helped us out with our notarized letter, super helpful and attentive. Very nice location clean and quick. Will definitely be coming back! read more

I've used this business twice in the past couple weeks and both times the manager Robert helped me. The first was to mail a package and he patiently checked the different rates and delivery times for me. Today my kids and I needed passport photos. Even though it was busy he fit us in and made sure our photos were perfect. I strongly recommend this business to everyone. read more

I called today asking about printing stickers for my brand logo and I spoke to Robert and he was so helpful on the phone! He told me I could come in and ask any questions and seemed very caring which made me feel so comfortable about coming in! When I arrived, Nick helped me choose the best sizes and measurements for what I needed! He is so helpful and knowledgeable of everything that has to do with printing services. He gave me so many recommendations and suggestions and really walked me through everything. I will be a customer as long as they are here and you should definitely check them out!! Thank you Robert and Nick for all of your amazing help. I appreciate you!! read more

Robert was awesome ! Knew exactly what he was doing . If I ever need another notary I will def come to him ! He was efficient. Honest . And had great customer service!!!! Thank you for helping me out Robert !!! I def recommend this place ! read more

Friendliest staff, always so helpful and very accommodating. They can do it all, from sending packages, to passports, to mailboxes, etc, couldn't recommend a business more than I recommend the team at this Postal Annex!!! They are the best!! read more

I called here in need of notary, the excellent customer service on the phone brought me in. When I arrived, we were greeted and Robert tended to our needs for notary. He is professional and patient, he even scanned the document and emailed us a copy for no additional charge. His customer service and friendly demeanor is rare these days! He even gave our daughter a free coloring book! Check him out for all your postal needs! read more

AGreat new business in Spring Valley, very clean, organized with lots of packaging options, mail bboxes, notary service, passport photos, etc. The owner, Robert is very helpful, attentive and otherwise professional, it's awesome having this here. read more

I can't begin to say enough good things about this office. They went above and beyond in helping us with out mailing needs. Robert was professional, responsive and saved us time and money on our packages. Good old fashioned customer service is hard to find. Please support this amazing business. read more

Go see these guys for all your postal needs! Robert & Nick helped me ship all my family packages. Best prices, lots of selections and notary available! read more

My husband and I went in to ask about getting our passports and had the best service! Not only did Robert take our passport pictures but also helped us fill out the paperwork and made us an appointment to get them submitted. Fast, efficient, outstanding and friendly service. I will definitely recommend and will be going back. Thank you for the best service!! read more

I absolutely love this place. Everyone there is super helpful and actually care about your needs. I come here with all my shipping needs from UPS, USPS, to FedEx. I even got my passport renewed here. Keep up the good work guys! read more