1. Fleetfoot Courier

    0

    San Diego, CA

    Fleetfoot Courier

    5.0 (8 reviews)
    Open • 8:00 am - 8:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    Go Postal

    Go Postal

    (110 reviews)

    Little Italy

    Like other clients I can't Express enough gratitude to this family run small business!!!…read more They helped me tremendously to fight FedEx over a damage claim ( arrived to my buyer with package incredibly beat up.... even with 4 FRAGILE ITEM labels on all sides !! Bob and his wife so professional and FAIR in taking care of their customers!!!! It was a pleasure to leave a tip in their so- cute son's college fund tip jar !!! Look no further than this great business for all kind of critical services!

    Very disappointed with how this situation was handled…read more I dropped off two packages here at the same time -- one USPS and one FedEx. Exactly one week later I found out via my buyer and checking the tracking # that the FedEx package was never scanned into the FedEx system and appears to have been mishandled or possibly sent out with the USPS package instead. I called and also later that day returned to the store and spoke with the same employee who originally accepted the packages. I explained my concern and suspicion that the labels werent read carefully and was told they would "call USPS" the following morning. What bothered me most was the complete lack of concern or accountability. There was no apology, no sense of urgency, and regardless of whether they were able to locate the package, no one ever followed up with me the next day to let me know what they found or whether they even tried to resolve the issue. Because of this, I am now dealing with a poor seller rating, refunding my buyer, losing the shipping costs, and losing the merchandise itself. Mistakes can happen, but customer service matters when they do. A simple apology, some effort to investigate, and an update would have gone a long way. Instead, I was left feeling like the loss of my package simply did not matter to them. I would not trust this location with an important.. or any shipment again.

    Fleetfoot Courier - couriers - Updated October 2026

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