Couple things you need to know about this post office, they don't have tape, Nore for packing or…read morefor you everyday envelopes. Most envelopes have lickable adhesive or Pulla way tape that I'm sure most people should be able to figure out before you get to the post office. Passport applications are limited, there was a gender issue that was placed on the application that didn't reflect properly on the current government regime, so was not excepted by the department of state guild lines. Passport applications must be brought in completely filled out, correctly, completely, and per applicate. When printing out the application comes with 6 -8 pages of Vitale information. PLEASE READ IT!!!! all your questions will be answered. The more you inform yourself the better. Address tape and package you item before you come in. Your address on the top right where it's going bottom left. Doing this will expedite you service and get you on you way sooner. God Bless

Am not that person to leave reviews alot but on these issue will do... the bostonia post office…read moremailman when they are new are always messing up with the package or mails... when they put them on wrong mailboxes... they need to doing their job better and paying more attention were they putting their mails in... it's been happening alot here on grape street in el cajon... they should gather them and let them know they messing up ...

This location is sort of tricky to access depending on where you're coming from. The lot has plenty…read moreof parking spaces. I can't speak on the service as I've only gone inside to mail stuff with postage already applied. They also have the kiosk where you can self mail small packages or letters without getting in line. I prefer self service so I appreciate the option. Avoid this place in December though, people are just crazy rude at Christmas time..

They always have been pleasant and very helpful when I have questions for them. They also will do…read moreresearch for the answer to your question which I always appreciate.

24 hour post office. It looks like they lock up the regular mail boxes out front at certain times…read more The inside has a delivery and mail drop. Useful for the the few times I've needed to mail a letter off.

I really like that there is a self service kiosk. There is plenty of parking and it is easy to get…read morein and out of the parking lot. The problem is that business with 50 packages or more are using the self service checkout. I have asked to use the screen to do my 1 package and leave. They get very upset like we are inconveniencing them. There should be a limit on how many packages you can ship at self checkout. A time limit might work too but there's a chance they could just do multiple batches. There should be a clear system in place separating mass businesses shipments and personal.

Such amazing service! I brought in an abstract art project to be laminated! He was so calm and…read moreworked with us to get the job done! He had so much patience! I couldn't recommend this postal annex more!!!!

Always Amazing Service! I love coming to this Postal Annex…read morelocation -- Michelle and Jesse always take such great care of me! They're friendly, patient, and super helpful every time I stop by. Whether I'm shipping a package, printing something, or need help with paperwork, they always make the process quick and easy. Thank you both for consistently providing excellent customer service!

I was anxious to use this post office because of the terrible reviews, I won't speak for everyone…read morebut Luis was great. Very Friendly and fast.

I am highly upset because I went into the post office specifically to drop in a mail that needed to…read morebe delivered as outgoing. As of date, the recipient has not received their thank you card or $100 visa that was in the thank you card. I don't know if there's any way to claim this since I did not send it certified. Please advise.

I've lived all over San Diego, and one thing I find to be a unexpected bonus is having easy access…read morea postal service business. No I'm serious. Sometimes going to the Post Office is a real drag, mostly because of how poorly customers like to treat the Post Office workers. I try to avoid when possible. Thankfully, I have a Postal Annex just a couple blocks from my house. Not only can I get anything and everything I need shipped, but it's also got a really nice little gift area with some quality crafts. My wife loves the snow globes assortments they have out during the holidays. I've bought some nice gifts for my mom here as well. They have a nice assortment of greeting cards as well, much better than the CVS that is right next door. Today I was able to quickly get some passports photos done. It was quick and efficient, as well as affordable! Staff is always so kind. Afterwards it made me think about how it's nice to have an awesome little postal service business like Postal Annex close by my house. 5 outta 5 fo sho!

I honestly have never left a review anywhere before, but I felt I truly needed to for PostalAnnex+…read more#241 in El Cajon. I walked in after spending an entire day dealing with a complicated situation that I couldn't resolve on my own. I was exhausted, frustrated, and honestly not sure if things would even get finished that day. From the very beginning, the staff here treated me with genuine care and respect. Instead of brushing me off or giving quick answers, they took the time to fully understand my situation, looked into details that were not even their responsibility, and patiently worked through everything step by step. What stood out the most was that they went far beyond what was expected. They didn't have to make extra calls, research additional information, or stay involved until the very end--but they chose to do so anyway, with kindness and a positive attitude the entire time. By the time I left, something I had struggled with all day was completely resolved, and I felt nothing but gratitude. If you're looking for a place where people actually care about helping you, not just completing a transaction, this is it. Professional, thoughtful, and genuinely exceptional service. Highly recommended.

Walked in 4:55 just to pickup a package that I couldn't sign for the day prior. Lady said they are…read moreclosed. Took off work early to get there before 5pm. Pretty lame if you ask me!

Usually, this place is very, very busy, but today, not so much which I was surprised, and it was…read morenice not to have to wait in a big long line out the door. I had a priority mail package. I needed to add a signature to, I can't believe they charge me $10 for return receipt And a signature. It's a little bit outrageous I think.

Awesome customer service. Came in with a huge rug to return and totally unprepared. They helped me…read moreinvent a way to package the rug, print the label, and get it returned. AWESOME experience!! Thank you!!

This Postal Center Plus store is the absolute Best. I have…read moreused this place 3 or 4 times for packages,cards, and a variety of services and would highly recommend this place to everyone. One example Id like to share..I got a package thru Fed Ex with a return label that was completely messed up and return label wrong after waiting for it. Arlene went way out of the way to help me straighten the problem out..She called me right away and told me it was wrong and held the package to pick up.. Other times I go there to make copies of things I need or for a notary signature and their service is quick,very professional and you can always count on them. Also, they have an awesome amount of different cards for sale,nic nacs and items that alot of people would find interesting to give as gifts. Use this place like I do knowing they are the very best at what they do. Extremely satisfied.

Let me first off by saying, this was extremely inappropriate behavior. I honestly felt threatened…read moreby this woman named Sandra who works here, "supposed to be assisting me". I went in to send in a package to my ill mother when she started belittling me and disrespecting about prices and where I was from and where my mother was from. I have never felt this uncomfortable in a place in all my life living in San Diego. Thank you so much Sandra for ruining my time with USPS and not helping me with sending in a simple package, maybe your superior can view this and take their time and sit with you about this. Please fix this for others in the future.

The post office workers are always so nice and helpful. My favorite of all the local post offices.read more