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    Rancho Bernardo

    3.0 (5 reviews)

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    Recommended Reviews - Rancho Bernardo

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    5 months ago

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    1 year ago

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    3 years ago

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    12 years ago

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    12 years ago

    This city is great. There are trains/bus systems that will take different people downtown. Lots of green grass and quiet residences.

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    People searched for Post Offices 181 times last month within 5 miles of this business.

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    USPS

    USPS

    3.4(131 reviews)
    2.7 mi

    The line here has always been long anytime I've come in, and more than half the time I've had a…read moreclerk that was less than friendly or leaning towards disgruntled. However I've just realized I can use the self service kiosks for my QR code prepaid labels, and thankfully there's two here, so my experience has improved.

    We showed up 30mins early for our passport appointment. Someone else took our appointment window…read morebecause our two babies were not present when we were called to the window. After being directed to the supervisor, we asked whether we could just be seen in place of those customers who were then seen early. The supervisor said they'd have to ask the employees at passport window. She then told us we should leave, but that she couldn't explicitly tell us NOT to wait. We chose to wait. The employee at the window asked after some time (maybe 15-20mins) "So what did she say?" It seems there was zero communication between them. They just arbitrarily decide whether they feel like being helpful or not. I understand they're short staffed, but logically it just made no sense why our appointments weren't just flip flopped if customers were seen during our "missed" appointment window. Anyway, I went up to the window again and asked if we could be seen if we reduced our appointment to just the two babies since that's so much harder to schedule with my husband being at work during all hours appointments are available. And to my surprise: I was told I could be seen in either 10min, or I'd be next- after that appointment. Great!! Still, None of it makes any sense. And only one employee made any effort at all to be helpful. It wasn't the supervisor.

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    The UPS Store

    The UPS Store

    4.0(142 reviews)
    2.2 mi

    Wren did a great job of helping me with various dashcam Amazon returns when my Alexa AI somehow…read moreordered one too many in my Amazon cart. Undeterred, Wren set about helping me calmly and efficiently, even in the midst of a remodel. Since I had to get back to work, Wren took charge to set about helping me sort it out. She let me know if a bar code had already been scanned. Wren truly cared. What a wonderful person. UPS is fortunate to have an employee like Wren. The entire staff is on point, ready to help at a moment's notice. Thank you to Wren for stepping up to help a customer right away. Fantastic job.

    I shipped a package back to an online clothing store with UPS tracking going to Los Angeles which…read moreshould only take one day. When I tried to track the package all the UPS site said was, "Label Created." The package was never delivered. I tried to start a claim on the UPS site after two weeks which was a total circle jerk. The website kept defaulting to a screen which instructed me to make a claim at the UPS location where I shipped the package. Also, the UPS call center said I needed to file the claim at the UPS store. When I went to the UPS store I was informed that I was supposed to file a claim on the UPS website. Finally, Sherrill, the assistant manager was able to file a claim on her personal phone. Not sure why there are differing instructions for filing a claim. The store says one thing and the call center says something completely different. Without Sherrill's help, I was just going to give up. It was that frustrating.

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    Rancho Bernardo - postoffices - Updated August 2026

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