Awesome staff. They handle a plethora of packages and mail daily and get it right every time. Truly…read moreamazing.

This place was easy to find and I love that they have extended hours. The rest of the UPS stores…read morearound closed at 6 and 7, which did not work with my schedule. Having a place that closes at 8 was pretty handy for me. There is plenty of parking available. The staff was friendly but somewhat slow. There was only one girl working the register and one guy packing in the back. By the time the register gal got done with my order, there was at least 7-8 people in line. My order took longer than expected to be processed and the price def seemed a little too high but I needed to return some books so I had to pay extra for them to get delivered to WA faster. Overall, I may use the store again for future shipping. They also have mail boxes for rent although I am not sure what the fees are for that.

I had such a wonderful experience with Emmanuel at PostalAnnex and wanted to make sure he received…read morerecognition for his exceptional customer service. I had mailed an important letter earlier that day, before they closed, and later realized that I had accidentally forgotten to include something in the envelope. I called the store after closing, not expecting anyone to answer, but Emmanuel picked up. When I explained what had happened, he was incredibly understanding and told me he would wait for me to come back so I could fix the situation. He absolutely did not have to do that. He stayed behind after closing and went out of his way to make sure I was able to get everything taken care of and my important letter mailed correctly. Throughout the entire process, he was so kind, patient, friendly, and genuinely helpful. Customer service like this is rare. Emmanuel truly went above and beyond when he could have simply told me to come back the next day. His willingness to stay late and help me meant so much, especially because the letter was important. PostalAnnex is very fortunate to have someone like Emmanuel representing their business. Thank you so much, Emmanuel, for your kindness and exceptional customer service. You made a stressful situation so much easier!

The staff here have always been incredibly nice and helpful. I needed to return an online purchase…read moreand I stopped by UPS first but it was a bit crowded and the staff there are really unpleasant to deal with and immediately irritated as soon as you walk in. So I left UPS and came here instead and I was out in 10 minutes. Shout out to the crew here you guys do an amazing job.

The owners are AMAZING!! And so is the bilingual staff. They provide notary and so much more, I…read morewouldn't have my business anywhere else..very quick and efficient and the hours are perfect!

They are indeed conveniently located but I recently discovered I have been getting overcharged for…read morepackages. I've suspected it before but definitely confirmed it very recently. When confronted with their own pricing policy the owner just hid behind the "prices May change without notice" clause. We know customers are entitled to lowest advertised price and this price was within the store facing the customers. Online prices also were the same. There is no mention of weight being a factor as of 6/12/2023 anywhere on the price list and staff and the owner failed to prove that weight is a factor in the pricing model. I did pay for my package as it was a three dollar difference and was not going to leave my expensive order with them but I will not renew my subscription with this company. Given the date and uniqueness of the situation I'm sure the staff will know who i am but will not post my picture evidence so as to not immediately confirm my identity. I did take some to show my bank though. Ofrecen buzones cerca de la frontera y ayuda mucho eso pero recién descubrí que me han estado cobrando de más por recibir mis paquetes. Revisen las tarifas y lo que les cobran.

This review is mainly for an employee name Ricardo. He went above and beyond to help me locate my…read morepackage that was at another FEDEX location. He even called the other store to make sure they had my package and called me back to let me know that they did indeed have it. I was worried that I was going to have to go on wild goose chase or get the run around trying to find my package. If the managers or owners of this FEDEX location see this review please give my man Ricardo a raise.

Why bother having a phone number if no one is ever going to answer you. Horrible service.read more

Stay away. This company failed to deliver on the day they confirmed…read more I had to call them myself to find out the delivery wasn't coming. Their explanation was that "a truck broke down." Breakdowns happen, but the lack of communication and refusal to arrange another driver to complete the delivery that day are unacceptable. I planned around their confirmed delivery, and I'm now left absorbing the cost of their failure to follow through. Customers should not have to chase down updates or spend their day trying to solve the delivery company's problems. Extremely disappointing service and no meaningful solution when it mattered. Based on my experience, I would not use this company again.

Stay away. The owner doesn't care and the service is horrible. i had a delivery and the driver…read morewanted me to pay for his diesel because the owner's credit card didn't work. Very shady company.

The operator who answers the phone for this business is rude. I called twice and each time she cut…read moreme off by transferring me without saying one word.

Notary services and was fast and cheap. Helped as soon as we entered . Only needed one signature…read morenotarized

Great customer service and never busy when needing to take care of packages and employees are nice!read more