Postal Services in Kaimuki, Honolulu, Hawai'i…read more.. I saw Irene M. check in at this Koko Head Post Office and thought, "i never noticed this Post Office before!" Let's check it out! The reviews warned everyone that it's a cozy place... yes, they're correct! As soon as I was organized enough, I drove over and parked in the paid parking lot behind the building since the metered street parking was full. The reviews warned everyone that it's a cozy place... yes, they're correct! There were two female clerks. Each of them was helping a customer... not bad! There are long lines at other post offices! Soon, it was my turn! The helpful, polite clerk was very efficient and explained everything as she went through my pile. Thank you very much for telling me that my friends should receive the mail by December 24th! Whew! Just made it!

Cozy place that has it all…read more.. Almost all if they had the self serve kiosk I'd be a regular at this Kaimuki location where it's almost hidden amongst the many biz it's surrounded by which is very easy to miss but with the OG blue mailbox that's placed right outside it does give the nostalgia of the days we mailed our seasonal items. With that I did need to send a box to a friend and needed a box which of course they have besides the generic I love the priority mail box packaging with the flat rate makes it easy to put whatever you need which was there for me along with the prices of what each box are. Right beside that they do have a area where you're able to pack/write or do whatever you need all nice and clean where I noticed a buck of flowers and noticed that they were pens...lol! regular ballpoint and sharpies as well that was a lovely touch to have but there was one thing that I did forget...tape...sigh! There was no line at all and I could've shipped my items but one little major bump in plans that made me frustrated but know that I have a convenient spot outside of the busy locations is here and love that it's a local residential spot. Thank you!

Thank you for the customer service every time I go to Eaton Square Post Office. This gentleman…read more is friendly and attentive no matter your needs. Also I have never had to wait because no line!

This is no ordinary post office…read more First off, it's not easy to find. Not by a longshot. It's not like you can put the address, 438 Hobron Ln in Waze and just drive right on over. That will only get you to beautiful Eaton Square. When they describe the location of this branch is in Eaton Square, they mean way up in there. You can't even see the office from the street. You need to find parking, and walk up into the complex. Way up. I had no idea where I was going, as it was my first visit to Eaton Square. To find the place, I figured I needed to think like I worked for the Postal Service. OK, so if I was Postal Service management, where would I locate this branch? I'd put it somewhere where no one could find it, that's where. Some place so rediculously remote, there's no way annoying customers could discover the location. Damn right! In the center of the square I spotted some stairs, but I couldn't tell where they went. Yes! That's got to be the way, I thought. Stairs are enough of an impediment to stop plenty of customers. I trudged up the stairs, and around a corner I noticed an indoor koi pond and fountain. Above the fountain there was a little mezzanine. I couldn't believe it, I had found the crazy Eaton Square Post office. There was one window open and a customer was being helped. I enjoyed the relaxing sound of the fountain and passed the time watching the koi swim around. I was very impressed with the customer service at this branch. The employee was helpful and efficient. Probably because he doesn't have to deal with the same number of customers other post offices do. Mikey C says: well played, Post Office Management!

Mailing options... I…read moredo have mail I send out to friends on the mainland and using the USPS Priority Flat Rate Box always makes it so fast and easy to send as whatever fits pretty much fits is a set rate as the medium box max weight of 70lbs is quite hefty. With that the box also has a peel and stick closer on each end is a breeze to seal without any additional tape is the best way for me personally and don't let the size fool you as it fits quite a bit of items. All ready to go I had my parcels in the car and since I was in the area decided to find the nearest Post Office which was quite easy though getting in there if you don't know like I didn't is a one way entrance but as it was a mellow day it didn't matter as I walked in and was surprised how spacious it was loved that they also have the Self-Service Kiosk which makes it easy to ship printing out the mailing label as well so you don't have to write on the box. There's a chute there as well to drop your box in but for some reason it was jammed but luckily they were open so I was able to give it to counter clerk but since postage was paid it could've been dropped anywhere but love this convenient location in Kailua. Thank you!

I got a notice from US Postal Service to pick up a prepaid bulk rate priority mail package, with an…read moreadditional $32.00 charge. I drove down to our local Kailua Post Office and waited patiently in line to be waited on by a delightful clerk named "Kauwela" that was manning the entire 4 window counter by herself on a very busy Saturday morning. Her patience, professionalism and consistent friendly customer service, made my wait worth while. There were several customers in front of me that she treated equally with a friendly greeting, patient understanding and exceptional customer service. When my time to be served happened, I explained that I was here to pick up my package, showing her my pink slip that gave instructions to pay for pick up of my package. Kauwela quickly identified that the $32.00 fee was excessive, because the top flaps had a slight gap when taped together. She then removed the $32.00 fee explaining in detail how to insure this type of fee would not take place in the future by making sure the package is secured with flaps taped together without any gap. How refreshing and satisfying to receive caring, friendly and professional service as a US Postal Service Customer! I hope the Manager of this facility recognizes Kauwela for her commitment to providing exceptional service, going above and beyond her daily routine in treating each customer individually as her most valued customer! MAHALO!

Went to renew Passport and made appointment ON LINE for 10 am JUNE 26!!!!…read moreForm DS-11 .... Passport pics all done... SIGNED FORM in front of AGENT.. PAID $30 mailing FEE. Did everything required. Thought it was ALL DONE and just wait for new Passport to arrive from DEPT OF STATE!!! BUT NO... DEPT OF STATE Sent us letter that Application did not properly identify the Acceptance Facility or show the SIGNATURE OF ACCEPTANCE AGENT! How STUPID and INCOMPETENT! NOW we have to start all over again with new FORM .. Another PASSPORT PIC and we will go downtown this time and not waste our time and money on INCOMPETENT PEOPLE!

Went to get my passport done. Applied with 2 friends. Workers were friendly and quick. In and out…read morein 15 minutes for all 3 of us.

The holiday shipping season is not for the faint of heart. USPS locations in Waikiki, Ala Moana,…read moreand Nimitz main can daunt you with parking issues, long lines, lack of supplies, and postal clerks trying hard to best explain some shipping nuances and requirements to customers. Then there's the US Post Office in Fort Shafter on December 22. Yes, you need base access. Yes, the address Siri gives you doesn't quite match up with the address posted on the outside of building. Yes, their hours of operation are limited. But at 2:00 pm, there is one car parked outside, a calm, cool environment inside, plenty of supplies, counter space to wrap/tape your box (with donated leftover tape available!), and a voice from the back letting you know he'll be right with you! I had the time to build a couple of boxes to see which one my items would fit in for the one price (best deal in town). Had a nice conversation with USPS professional at the counter, and bought some of the last Christmas themed stamps he had available. What a nice experience!

Shout out to the postal clerk (I don't remember her name although I swore to myself that I would)…read more If you work on/around Fort Shafter, this US Post Office is an ideal location not too far from the PX. However, the hours are very limited (Mondays thru Fridays from 1pm to 4pm), which my be a challenge for some people. Keep in mind you do need base access to get to this facility. I went in on a Thursday about an hour after opening and there was one customer in front of me. That customer had some simple questions which the clerk was able to help her with. When it was my time to get service, the clerk welcomed me and took my package which I had in a self-packaging parcel. She notified me that since is was my own package and it was fairly heavy, it would cost more than if it were in a flat rate box. She even took the time to weigh my package and showed me how much it would cost. After learning the cost, I told her that I would take a flat rate box, repackage my items, and return since I did not have any tape. The US Post Office typically sells tape. Fortunately, the clerk informed me that there was tape available that previous patrons had donated (this was much appreciated cause who wants to buy a whole roll of tape for one package when you have tape at home?)! The clerk showed me the tape, took me to the counter where I can repackage my items, and physically helped me stuffing my items in the flat rate box. What I love about flat rate boxes is IF IT FITS, IT SHIPS! After all my items were snuggly in the flat rate box and relabeled, she rung me up and it was legit $12 dollars cheaper that what I would have paid with my own packaging! So, if you have items that you need to ship and you can fit them into a flat rate box, do so to save some money!

Kaneohe P.O. is STILL hands down da'bes. We still step aside for Kupuna in line so they don't get…read moretired. We still see the clerks having utmost patience with elders that don't understand packaging fees, and the rest of it. They take TIME, never rushing, talking, smiling...and the Kupuna are happy too. The rest waiting in line? NO PILIKIA, no complaints. We still SMILE in Kaneohe, still respect our Kupuna and I pray that NEVER changes, that we never get Gentrified like Kailua--that WAS a beauty, sand blowing over the road, open yards, no security walls, family town. NOT today. Hope Kaneohe stays local! aloha

I don't know who the mail person was who delivered mail on 9/18/26 to the Awele st residents but I…read moregot a notice that my package was left in/at my mailbox. I checked inside the mailbox and nothing was in it and can only figure that the mail person left the package on the ground next to the mailbox. This was not the first time it happened, the last time we were lucky to have seen it before someone took it. Today we were too late. I have been waiting for that package for over three weeks and now its gone. So ANGRY!!! The delivery was at 4pm and I went down to check the mail at 4:30pm. Checked with my neighbors and nothing was there also. Want to say a big THANK YOU TO GAY, who is our regular mail carrier, she told me she was out sick the previous day. I knew it couldn't have been her. Gay came and helped me find my package which was placed in the neighbors mailbox. Can't believe the other mail carrier didn't check it good. So I want to give a FIVE STAR RATING to Gay for always being nice and our awesome mail carrier!

Since I was working at a local credit union at the airport, I decided to stop by the airport…read morelocation of the US post office to ship out a package to my friend on the mainland. Although the airport location ss is not a regular stop for me (as I normally go to the Kahala location), I do find the airport postal location to clean, service is pretty efficient, and there are a lot of available free postal supplies which you can help yourself to. There is also a self serve kiosk available, if you choose not to wait in the regular line. Parking here easy, as there is a very large private parking lot for this US Post Office location at the airport.

Today the wait and line was ridiculously long. 1 worker too! Was 2 but 1 had to take her break…read moreleaving just 1 person. The line is now 15 plus ppl. I think additional help during these peak times would make everyone's life run smoother. Frustration written on the faces waiting 30-45 min. Some longer.

Super small post office located in the Hauula Kai shopping center by Longs & Tamura's…read more Had an appt scheduled for a passport. Arrived early, clerk Chris verified my name on the list & was ready to assist! Took my child's picture, verified necessary documents, paid & was outta there in a flash! Small hiccup on my part was discovered after we left. Chris was kind enough to call both phone numbers on my application to explain. I turned around, spoke with him for clarification & was on my way again. Great service! Clean office & cute decorations.

I had a really good experience here. I made an appointment online to get my US Passport and this…read morewas the only location that had multiple time slots available. The process was fast and the lady helping me was very efficient. I also took my Passport picture here for an additional $15. Great place to come if you don't want to fight off long lines or deal with crowds of people.