Super convenient location and easy to find. Parking can be a little tough but definitely doable…read moredepending on the time of day. Staff is always super kind, helpful, and quick. Just a heads-up for Amazon returns... you MUST have your package pre-taped or you'll have to buy tape there (learned the hard way ). Other than that, smooth experience every time!

This UPS location is an awesome location situated in Aiea with ample parking, located near…read moreMcDonald's. The salespeople are kind and friendly. They work hard to get through the lines with a smile and courtesy. I prefer to come to this location above all other locations on the island.

Shipped a PC tower and monitor with aloha ship and pack and the shipping went amazingly smooth and…read morevery fast. Incredibly impressed. Highly highly recommend. They packed it there, and it was the best pc packing we have ever seen. E

I ran in just now to get some applications printed and accidentally brought copies that needed…read morequick editing of the pdf. I figured I'd have to go back and get them from my computer, but they edited it for me so quickly! Even with other customers and a bit of a rush they made my day a million times easier. They're efficient and have great customer service, I'm glad I found them.

My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

If I can name them off the top of my head, there are about 5 different types of mailing/shipping…read moreservices. USPS, UPS, Amazon, DHL & FedEx. Ordered concert/festival tickets that I knew wouldn't make it to my hotel prior to leaving the island for vacation. So I opted to have it shipped to my home address. During the daytime hours I'm normally not home, whether it's because I'm working, running errands, working out or miscellaneous reasons. FedEx attempted to deliver it to my home address but never left it in the mailroom or the mailbox that is in the front lobby. Most mail and other packages that Amazon, UPS, FedEx and USPS leaves them in the common area that is safe from outside passersby. So this is where I had it delivered to pick up at the nearest FedEx store. While running errands, I call the customer service line to check the status of my package, it's not yet at the nearest FedEx store. Instead, it's waiting for it to be rerouted to the Shipping Center at 700 N. Nimitz Highway. Upon arrival I've just learned their computer system is down. A FedEx clerk is looking into their shipping trucks to track my piece of mail. Had I known FedEx was going to deliver it to my home address at a certain time, I'd plan my day to be home for a courier to deliver it to me. Normal USPS mail arrives around the noon-3pm hours, how does one make themselves available to receive FedEx delivery?

Went to ship out a package to my brother in law in Vegas. This location at 700 N. Nimitz was a…read morevery friendly, insightful staff where the old Hilo Hattie's use to be located. Nicole and Kody showed excellent customer service and made the transaction as painless and friendly as could be. They were funny, professional and polite with all my questions. They really took care of me and the building looks very clean as well. Keep up the great work to the works at this FedEx location. Makes me really secured that I used FedEx and will be trusting them with my business from now on. I left FedEx location feeling very valued.

We do a lot of shipping at UPS and love coming to this location. It is a very convenient location…read morewith a lot of parking. It is located outside of the NEX. The line usually isn't too long and the employees are always friendly. Rick helped me today and he was really nice and also made conversation and made me feel welcome.

Was looking for a ups store in kalihi and the only one close in the neighborhood i could find…read morethrough this trusty yelp was the one at the NEX. The other ones were either in downtown or aiea, so decided to drive here since I have never been to the NEX before. The ups store is on the outside left side of the main entrance of the building. Very clean, and 3 people to help. Was fast and easy and the store was clean. I would return items here again. Lots of parking, especially on the backside of the main entrance of NEX since I didn't know where the main entrance was when I drove here.

Very Good . They deliver ontime And cheap price if you…read moredrop it to their location . On time On time

ANOTHER UPDATE I sent out a box again and I can't believe…read morethat it was a quick shipment this time around. THANK YOU! They got everything that was inside the box, not tampered with and in good condition. The ETA was supposed to be 12/19/2023 and I am so happy that they got it before Christmas.

Ship to Hawaii is a great service. It is the most infuriating thing when we are shopping in Amazon…read moreand we are in a groove and BAM "This item requires special handling and cannot be shipped to this address" waaaaaaahhh. Enter, ShipToHawaii.com. It is a seamless experience of shipping an item that cannot be shipped to Hawaii, straight to them who then ships it to their warehouse in Nimitz. All that being said, points are lost here on communication. They are terrible at communicating. I ordered a Segway Mjnipro from Amazon that could not be shipped here and had it shipped to these guys. My item arrived on a Monday (to their warehouse in California) and I was able to pick it up in Hawaii on that Friday. The status of my shipment was never updated in their system though so I didn't know that they even received my item until Thursday. Then, all of a sudden, I received and email that said I could pick up my item on Friday. I had called a couple times and was told that the status would be updated "this afternoon" but it never was. So, all in all a good service but they really need to work on keeping customers informed. I was ready to call the police because I thought they just stole my Segway. If they could communicate better, I would give them 5 stars as this is a badly needed service here.

I had seen the commercials for SHIPTOHAWAII, but never thought I would need their services. Sure…read moreenough, I found someone on Etsy selling some table legs really cheap that offered free shipping to the 48 states, but Fedex wanted $155 to ship them here. I went to SHIPTOHAWAII's website and used their online calculator, and it was almost half the price from LA to here. What surprised me was air freight was half the price of ocean, and it's so much quicker. The people at SHIPTOHAWAII are so nice, too. So easy to just buy something online and have it sent free to LA under my member number, and then pick it up at the FTZ Pier (I did try to support local and get it made down here, but the cost difference was way too much). I signed up for their gold membership because now I can shop Ikea, Crate and Barrel, who knows!

My dad lives on the big island and I ran into an issue with shipping his Christmas present this…read moreyear because it was a very long package (94x9x3, 20lbs). I researched a ton of other shippers and they all wanted $200+ (FedEx was $400!). HouseMart has a shipping calculator on their site and it came out to be $38. They have a minimum shipping fee of $50, which I found totally reasonable. They were very prompt in answering emails and sending update. When my package arrived at their warehouse they opened it to make sure everything was there and undamaged. They sent me a bunch of pictures to review. Their boat leaves every Friday and their website estimates 14 days to get to the big island. It took a bit longer but I'm sure that's because of the holidays. My package was delivered to the Ace Hardware in Hilo. My dad had absolutely no trouble picking it up. TL:DR - their service was great and an affordable price. They were very prompt with communications and my item arrived in great condition. If you are shipping large items and don't mind it going on a slow boat, this is an awesome company to use.

After a very bad experience with a different company that gladly took our order AND PAYMENT to…read more"Haul" a couple of IKEA items, only to close abruptly a few days later without any notice and without delivering the products, we were hesitant to try again using a another company. However, I'm glad we took a chance with HouseMart Shipping, as the whole experience was fantastic! Kim provided exceptional service that exceeded our expectations. Her communication was clear and prompt, and she answered all my questions. Before shipping, Kim sent pictures of the items we had ordered to ensure they were not damaged. When the items arrived and I went to pick them up, the boxes appeared to have been handled with care, unlike some other delivery services. Additionally, the items were available for pickup within the timeframe I had been given. They offered excellent service at a surprisingly reasonable price. My wife and I, wish we had found HouseMart Shipping sooner! I highly recommend HouseMart Shipping and would definitely use them again.

I'm a first time customer and made an appointment to see the Notary. I'm so happy to give this…read morebusiness 5 stars. Anna is truly genuine in her establishment and is very professional but very humble and pleasant. I had a bad week but she absolutely made it better. My business was taken care of and the cost was priceless.! My Luna loved her and that says a lot!

Good customer service, always with a smile, and they also notarize paperwork, for people living…read morearound downtown area location on Bishop Street Must make Appointment to Notarize paperwork

I had an Amazon drop-off for a return and chose to return it here. It's usually a pretty quick…read moreprocess: get your QR code ready for your return, box up the item if you need to do so, and give the return to the UPS worker. They scan the QR code, ask if you want a receipt, and then they take and process your return. It's in a fairly convenient location but parking can be a little tough if all the street-side spots are taken. I usually choose to take my Amazon returns here instead of Whole Foods just because it's more convenient, close to my house, and quick.

The Kapahulu UPS store is the best! Josh and his staff of lovely ladies always provide exceptional…read moreservice with care and aloha. I have had a paid mailbox here for years for my small business, i cannot imagine having one anywhere else but here. Thank you all so much from the bottom of my heart!