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US Post Office

3.5 (70 reviews)
Closed 9:00 am - 4:30 pm

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Illegal double parked vehicles

On a daily basis, post office vehicles double park and park side by side blocking the entire Diamond Head Lane on Richards Street. As this happens, post office employees are sitting in their vehicles playing on their phones or vaping. Some even double park and then congregate outside their vehicles. In addition to being illegal, the above type of conduct blocks traffic, decreases visibility for pedestrian and drivers, causes drivers to swerve in and out of lanes, obstructs drivers from seeing pedestrians and vice versa. The dangers and hazards are immense. It's only a matter of time before a major accident or loss of life occurs as a result of this conduct. I've asked the post office to be considerate of others and stop this behavior and they've refused.

Drop Off Counter - Inside
Sharon M.

I visit this USPS location frequently because it is close to work. They have metered parking stalls in a small lot on King Street side of the building and the entrance is located on the Richard Street side. This location can be very busy because they are in the downtown area ans very convenient for those that work in the surrounding businesses. There is a kiosk outside on the same side of the entrance along with a parcel only drop box. They do have letter drop boxes on both the King Street and Richard Street sides and they are both drive up. There are a few on the Richard Street side where you can drop off from the sidewalk as well. They also have their drop off only counter inside to the right when you enter. The employees here are nice and helpful. Sometimes when it gets very busy, they have an employee at the door assisting customers and help to make some procedures go faster. If you plan to drop off mail around 9am, it gets busy with all the mail trucks waiting to get their delivery for the day. Sometimes, you can get lucky and there is no line. That's usually when right they open and after the lunch rush, but it can get busy as well...

The US Post Office is located on the right side (Merchant Street side) of this building
Nadine C.

Historical Building in Downtown Honolulu... The King David Kalākaua Building is really beautiful with its archways. My mom used to work here many years ago before the Department of Hawaiian Homelands moved to Kapolei. I only visit this building now for the US Postal Service. Usually, I just drop my mail off in the convenient blue drop boxes on the streets. Both Richards Street and Merchant Street have drop boxes! On Saturdays, when the Post Office is closed, mail is picked up by 4:15pm. Sometimes I use the self-service kiosk on the Richards Street side of the building. The self-service kiosk makes mailing packages and buying postage stamps more There is a window open for special pick up of mail (8:00 a.m. to noon on Saturday; and 6:00 a.m. to 9:30 a.m. Monday to Friday) for customers who have mail boxes here. Parking in the lot on Merchant Street is metered. There's also metered street parking which is free on Sundays and holidays. Thanks to the U.S. Postal Service for their efficiency and dependability!

Put my contents in new envelope which I took to post office with postage of $4.45
Lily F.

Outside post office door, an employee has a stand. Post Office is limiting the number of people inside. Employee will ask you about brings you here. I told her that I need postage for my envelope. Once inside, you can go to either of the 2 lines. Employee Hiroshi asked me what was inside my envelope and envelope was based on weight. My 6 x10 inch bubble padded envelope was rejected by 4 possibilities because of the size. Envelope weighed 3.80 oz with cost of $4.65. It will be sent to my high school friend in Pflugerville, TX. A 4 x 6 envelope may have postage of $.51. He also said forever stamps will be $.55 in August. Lesson that I learned is to weigh envelope before maiiling it out.

This building was erected in 1920!
Lyla D.

"Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds"--Herodotus, Histories (8.98) (trans. A. D. Godley, 1924) Let me start by saying that I'm a fan of the services and timely deliveries of the U.S. Postal Service (USPS). Yes, I've heard about scandals and employment issues but I don't think that their internal issues have ever affected the quality of service that we've always had. My paternal side of the family who immigrated to Hawai'i in the late 1800s had used the independent Kamehameha V Post Office when it was located at the corner of Bethel and Merchant Streets (current home of the Kumu Kahua Theatre) until this Federal Building with Post Office was built in 1922. Because Hawai'i was still a Territory of the United States and did not gain Statehood until 1959, this "newer" building located at 335 Merchant Street became the administrative seat of the Territory of Hawai'i and Federal Building which held courtrooms and offices for the United States District Court for the District of Hawai'i. Its Mission/Spanish Revival architecture was popular during this era also matches many of our other historic government buildings in Downtown Honolulu, in particular, our Honolulu Hale (Honolulu City & County seat). In 1975, this Merchant Street Post Office was listed on the National Register of Historic Places under its original name of "U.S. Post Office, Customhouse and Courthouse" since it wasn't until 2003 when all of the federal agencies and departments moved to the new Prince Kūhiō Federal Building EXCEPT for the U.S. Post Office due to the sale of this property from the Federal Government to State Government. It was renamed to the "King Kalākaua Building" in honor of King David Kalākaua, last King of the Hawaiian Monarchy and former Postmaster General before ascending to power. Oh, let me get back to this post office which we use for its convenient location to our home, efficient and friendly workers, and enjoy walking into as we feel like we step back in Time. Due to COVID-19 safety guidelines, it is mandatory to wear a face mask when doing business here and social distancing is enforced while you're standing in line waiting for your turn. In years past, we've stood in line to mail our packages and cards during the busy Holiday Season and everyone remained friendly and respectful. Of course, we always make sure to check the Holiday mailing deadlines to ensure timely delivery. There is a metered parking lot fronting this building that is bordered by Richards and Mililani Streets and Merchant and South King Streets. Sorry, I dont know the parking fee because this Post Office is within walking distance from my home. Needless to say, this location is considered to be in our Historic Capitol District so youll also be nearby to the Iolani Palace, King Kamehameha V Judiciary Building, Hawaii Supreme Court, King Kamehameha Statue, and Hawaii State Library. If you drop more coins, you might want to do a bit more exploring of Hawaiis past. I can confidently say that we trust our USPS and hope they'll continue their great services to our Nation and the World.

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1 month ago

Terrible service, long line. If have any choices and options i don't wanna to do any mailings.

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Super long line. One person working the window while two employees talking story on the side

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Ask the Community - US Post Office

Do you take passport photo and if so what is the cost? Thank you?

Search for "photo services only" at https://www.usps.com/international/passports.htm That will show… Read more

One of the workers here told me there's a window open from 9-12 on Saturday, but that it's not in the main lobby. Has anyone used this weekend window before? If so, where is it?

The window is right on the Merchant side of the building. If you're parking in the metered lot at 335 Merchant, you're walking right toward it.

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Review Highlights - US Post Office

In my opinion one of the most beautiful post offices in Honolulu sits quietly off of Richards and Merchant Street.

Mentioned in 6 reviews

Read more highlights

US Post Office - Bruce Lee stamps! 4-20-26

US Post Office

3.7(107 reviews)
1.4 miAla Moana

USPS right in Ala Moana Center…read more.. Though it's very convenient I really wished that they have the self service kiosk outside as it just doesn't make any sense to have it inside while it's open doesn't do it any justice. Everything is locked up so you need to grab all the boxes and envelops to pack all your items as I searched and searched for a post office but now many are locked up unless you have the code to enter I guess for PO Box holders only. Honolulu locations do close quite early for folks like me how work during the day is the biggest challenge to get there in time to grab my necessities though still won't make it to ship it since everything is locked up once they're closed. Nevertheless love this location but parking is the biggest challenge so it's a love hate relationship I have by getting things shipped on time. Thank you!

This post was the shipping outbound of our souvenir package home, they lost it. Requested tracking,…read morethey said it was on to its next destination, waited 59 days before filing claim, with even putting 2k worth of insurance on it,, submitted all the receipts, claim was denied. For all I know the package never left Oahu. It still Shows shipping from Oahu 60+ days later!! Some local postman / freight pickup person stole it. A 47 pound box securely taped up an addressed for delivery, somehow got lost. How do you lose a 47 pound square box?! LOST. Advice to anybody shipping souvenirs/cloths/artifacts back to the mainland. Take it with you on the plane. Buy extra luggage to packet it. Pay the cost to bring extra souvenir luggage home, and never, I repeat NEVER use USPS to ship omiage valuables....

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US Post Office - 12.13.24 ...it's not crowded !!!

12.13.24 ...it's not crowded !!!

US Post Office - Get your holiday aloha boxes out early !

Get your holiday aloha boxes out early !

US Post Office

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US Post Office

US Post Office

2.3(121 reviews)
1.6 miKalihi

I came in to send a package to my boyfriends sister-in-law a few days ago. I totally forgot to…read morebring my packaging tape (which i should just keep a spare in my car because i usually ship things off at this location). Anyways, parking may be limited but there's always a few leaving so that is good! The USPS office here is pretty efficient with how they operate: send "it" and exit. It's pretty self explanatory. I entered with my lovely HI collection of Starbucks cups to ship off (the SB HI COLLECTION IS BEAUTIFUL BTW) and I think her name was Sierra who helped me at her window. I literally had nothing prepared because i planned to just bring those boxes into the car and pack them right away. I was going to take 2 brown boxes but before leaving with them so i can pack my stuff, an employee tells me that it can't go outside but it needs to be paid first... i guess the brown packing boxes here are of charge & then you have to pay AGAIN for the total weight of your items. Sierra explained to me about the differences between the flat rate boxes and the brown shipping boxes. Flat rate boxes, the ones that are red and white, is free of charge and you can take it outside with you. They will only charge for the rate of the box being that it can only hold up to 70 pounds ! Great deal. Sierra recommended a large and medium for the cups because and in total, it costed about $38 which i think is worth it for about 15 to 20 pounds total. She was very helpful and even lended me packaging tape. She said that a customer left it and i did so too... just in case if anyone else would need to borrow some! A customer to the next window with her daughter overheard me say "keep the tape, I'm sure someone else will need it in case" and she commended about it hehe. So i hope everyone else does the same at the post office! Thank you again, Sierra. I hope you get some SB HI collection cups tooo!!!

Was expecting delivery on Sunday, delivery person came by 130pm and left took the delivery with…read morethem went online checked saying "delivery attempt made" What Attempt? I was at home no one came knocking on door...security in lobby 24/7...Next day Monday I drove over to the post office HOPING I can pick up my delivery No Pickup Slip left in my mailbox from yesterday. I explained to the female at post office counter she checked my ID and delivery tracking # she went in the back came out says "nothing here" So I went drive to post office for nothing. So I called the post office around 11am no answer of course had option to leave voice msg so I did...someone called from postmoffice 12pm so I explained what happened yesterday and this morning, he then said I will have supervisor call u and he confirm my call back number. Monday afternoon 5pm No Postal Supervisor Called and nownthey are closed for the day. I met ipnwoth postal delivery person on the.lobby Monday after returning from post office but she was clueless lost in space lol. I asked the postal delivery person on Monday "do u have my delivery?" and she did not know what i was talking... and I gave once more tracking # and she texted it to postal supervisor. So these two postal text and informed the postal supervisor. No Response from Postal Supervisor. Now DAY 3 from delivery date with out My Delivery!

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US Post Office - Long lines

Long lines

US Post Office
US Post Office

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US Post Office - postoffices - Updated July 2026

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