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    US Post Office

    3.5 (51 reviews)
    Open • 9:00 am - 4:30 pm

    US Post Office Photos

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    Reviews With Photos

    Irene M.

    Snail mail... That's what my bestie always say and it kinda stuck with me lol but mailing a package is never easier with some of the selected post office and this Kahala location is one of them. Located just outside and behind Kahala Mall this post office has been around for decades though its modern features keeps it a favorite place of mine to mail my packages...obviously using the kiosk is a must during off hours and whether it's USPS Priority boxes or your own you can mail anything using the kiosk which also prints the labels for you so all you need is the information for its destination. Place the printed sticker and you're all set it's super easy and no lines making it the best deal in time savings ever...keep your besties close is easy with the services of our USPS. Thank you!

    Storefront
    Nadine C.

    Mailing an Easter gift to the mainland from Honolulu, Hawaii... I found an appropriate gift for my God daughter in Virginia and needed to mail it. Several post offices in the downtown area were closed on a Saturday and some don't have free parking. I remembered the Kahala location of the US Postal Service and drove there. There were several empty stalls and a short line of customers inside. I tried the self-service kiosk, but my package was an unusual shape. I stood in line for a few minutes and in no time, I was done! I think my gift will arrive in time for Easter! Thank goodness for the Kahala Post Office and its efficient, competent staff! I appreciate the air conditioning, free Flat Rate Boxes, and clean environment! I'll be back!

    The 2022 Holiday Hours for the Waialae-Kahala Post Office.
    Fran C.

    How many of you folks send out gifts during the holidays???? Yes, da Christmas season is upon us, and a lot of times we use the US Postal Service to get our packages to our loved ones & friends all over the world. Normally, I try to avoid long lines because lines just suck! Lol! I normally do the "click & ship", or use the kiosk at the post office, but recently while trying to do the "click & ship" thing, the website was not working right so I was unable to do my thing. The 2nd best option is to use the kiosk, but again.........the kiosk wasn't working right either, so my last option was to wait in the long line with the other folks - like cattle. (Insert sad Panda Face here) On the bright side, coming to the Kahala Post Office was great! I must say that the workers at the Kahala location were pretty efficient, and very courteous! Although I had to wait in the long line, the line did move swiftly, and when I finally got to the counter, the postal clerk thanked me for my patience, which I in turn told them that the wait wasn't too bad, as I commended them for their very swift service. I guess not all Post Offices are bad, and if you do have to mail out something for a loved one, or friend, may I suggest you check out the Post Office at Kahala, as this post office is connected to the Kahala Mall shopping center.

    Kahala US Post Office
    Paul C.

    Fact: Since the introduction of the internet, email, smart phones and texting, I hardly mail things and therefore, rarely go to the post office. I had some documents to mail out so I initially drove to the post office on Koko Head Ave but couldn't find street parking. I circled around and after 2 failed attempts, I went on my Yelp app and it led me to this Waialae-Kahala location. To my delight, there were dedicated parking stalls for the post office and I pulled into an empty stall. As I entered the post office, there were a handful of people but they didn't seem ready in what service they were going to send their mail. I eavesdropped on a mother-daughter conversation where they were debating which fixed rate envelope to send some documents. Because they weren't ready I bypassed them and walked towards the front of the line. In front of me had a Japanese couple with an oversized box. One of the windows became available but for some odd reason, the couple let me go first because they weren't ready. In addition to mailing some envelopes I also needed to pick up several books of stamps. I was prepared to walk away with the standard American flag forever stamps but was pleasantly surprised when the staff let me choose between some special ones (Mexican food and frogs) that were available. I paid for my purchase and she gladly took my mail that I was planning to put in the mailbox. Overall, a very unexpected pleasant experience at this location. In the past, I would usually go to the one nearest my home, which is the North King Street location that is near popular eateries of Au's Garden and Han Yang. Many times the service at this location is non-existent and at times walk away disgusted with poor service and attitude from the staff working there. With such a great first impression, I'll be sure to make a note to come here instead.

    No guarantee for priority express mail

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    1 year ago

    Good location , easy to find, friendly staffs, quick services, warm greetings as you enter the post office

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    4 years ago

    Usually doesn't have a long line, ample parking, drive thru is super convenient, right next to Kahala Mall!

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    Ask the Community - US Post Office

    Hi-does this location have PO Boxes i can purchase?? -please let me know-thank you so much!!

    I know this location has PO Boxes, but as far as availability of purchasing/renting a PO Box, it would probably be best to ask a postal clerk who works at this Kahala Post Office location, as they should have the information of the cost of a PO Box,… 

    Don’t See Your Question? Ask Away!

    Review Highlights - US Post Office

    “I must say that the workers at the Kahala location were pretty efficient, and very courteous!”

    Mentioned in 4 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (99 reviews)

    Excellent experience . I needed a notary done. My co-worker suggested here. I got here a little…read morebefore 4 on a Monday and the line was out the door. The line moved and with in 15 minutes I was done. Plenty of parking to booth.

    I used to use this UPS Store regularly because it is close to the base where I work, and it was my…read moredefault delivery location for UPS packages to help prevent porch theft. Unfortunately, after my experience today, I will no longer use or recommend this location. My UPS app showed that my package was delivered at 11:16 a.m. I went to the store immediately after work at approximately 2:39 p.m., showed my ID and the UPS tracking information, and was told that they did not have my package. When I asked what I should do next, I was told to call the UPS 800 number. I left the store, contacted UPS customer service, and they confirmed that the package had in fact been delivered to the store and signed for by the manager, Cara. UPS then emailed me confirmation of the delivery and signature. I drove back to the store and showed them the confirmation indicating that Cara had signed for the package. Instead of taking responsibility or trying to immediately resolve the issue, Cara denied that it was her signature and insisted that she had not accepted the package. While I was calling UPS customer service again from inside the store, Cara eventually checked the returns area and found my package there. This was especially frustrating because she had previously stated that she had not accepted the package at all. Mistakes happen, and I would have completely understood if the package had simply been placed in the wrong area. What made this experience unacceptable was the lack of accountability, the conflicting statements, and the dismissive attitude instead of a simple apology and effort to correct the mistake. A package that was delivered and signed for that morning somehow ended up in the returns pile the same day, and I had to make multiple calls and two trips to the store just to prove that they had received it. Based on this experience, I will not use this location again. Customers trusting this store with their packages should be aware that items can apparently be misplaced, and the level of due diligence and accountability I experienced was extremely poor. Very disappointing customer service.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (130 reviews)

    It's all in black and white…read more.. I simply just needed copies of some documents that we were told to do so as an advice and took it and headed to a place that I've passed several times is this FedEx location right across from Ala Moana Center in the Heald Building which is nice as they have lots of free parking making easy access with just steps to their front door. Walking into this spacious place you see many shelves of supplies, ship and go center and right beside the entrance are several copiers which is probably the most used services and is very cool how it's all set up for you to use on your own. You first can add funds to the machine with your credit card as you calculate the approximate amount you will be using and will be calculated at the end of the acutely amount is quite impressive and very easy to use though my first attempt was fail by placing it in the wrong direction lol but at least it's not a huge costly error but one that I learned very fast and with just a few copies needed I was done just as fast to be on my way but loved the convenience they provide as I did have a copier in the past which came obsolete as technology has changed though every once in awhile we do need to some hard copies of items to keep on hand for reference is good to have places like this to use for very little cost. Thank you!

    Absolutely horrible workers. Will not help any elderly patrons. The two posing girls do absolutely…read morenothing except stand and pose and take selfies. When I finally got to even look towards the counter. Her response was, " Can't you read English. It says to SCAN in your own packages. Print them and do your own work!" Then she went back to posing. I gave this place another chance but this is it. From now on I will only go to the Queen Street location and they have 5 star ratings Why does FedEx hire such horrible people to represent them. If I could give ZERO. That is what that 1500 Kapilani location is terrible

    US Post Office - postoffices - Updated October 2026

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