Tucked away in Manoa Shopping Center next to the laundry place is where you will find this post office. It is relatively clean and has lots of PO Boxes and has a nice counter to do your business. The workers are friendly and I've never encountered a long line like many other post offices. One reason for that is because they only take cash or checks. Yes you read that correctly they do not take charge cards. What in the world?!?!?! Good thing i had cash to pay for the postage for the things I was mailing out. So remember if coming here, bring your checkbook or cash. read more

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Postal services in Manoa, Honolulu, Hawaii... I was at Manoa Marketplace where there's a small Post Office next to the laundromat. It's tucked in the corner between Little Plum and Aroma Italia. The free shared parking is much appreciated! Inside, there are two windows. Remember to bring cash or check! I was grateful for the air-conditioning, calm environment (no lines), and pleasant service! read more

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This is a contract station not a full service post office. They only take cash. Limited hours. For the blue USPS mailbox that you can drive through, the pick up time Monday through Saturday is noon. Latest nearby pick up is 5:30 PM at Makiki. read more

This US postal office is located in the Mānoa marketplace. It doesn't have all the services of a typical post office since this one is a contracted post office. It's very conveniently located, and not crowded. They do have PO Boxes located here as well. Unlike regular post offices, they do not have a automated machine to buy stamps, or ship packages and letters, So everything is done in person. They have two windows to service you. This post office in Mānoa was originally planned to be closed at the end of September, due to contract/rent issues, but with the help of local residents, neighborhood board, and our US representative Ed Case, a compromise was made so it will continue to stay open! read more

US Post Office - Front of the Mānoa post office - Post Offices Near Me - Honolulu, Hawaii

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They are very dependable, courteous & hard working. They are friendly, accommodating and willing to serve.

I've been coming to this postal unit for over five years now (clearly never checked in haha). It's a very convenient location, even if I have to schedule a trip to meet their hours. Plentiful and free parking. Cash/check only can be a hassle but there are banks in the Marketplace (ASB, CPB, Territorial Savings) and nearby (BOH, FHB) and BOH ATMs in Safeway and Longs. They stock supplies of USPS boxes and envelopes, and clearly labeled for sizes and rates. Bring your own packing tape, scissors, labels, Sharpie marker/pen etc. I brought my online purchase for a return. I asked Clay (I think, name is embroidered on uniform-- new thing?) to weigh and for the rate ($19.95), and he recommended I use the flat rate box (medium, $14.35) It's true that the limitations can be frustrating, but this is not a USPS post office, so we just have to note what they don't have and bring our own. Or go to an actual post office. read more

US Post Office - Post Offices Near Me - Honolulu, Hawaii

They take cash only. They pick up the mail 12pm. Love this post office. Very grateful it did not close. read more

US Post Office - 12 pm pick up. - Post Offices Near Me - Honolulu, Hawaii

I live in town, so I ALWAYS go to this post office if I have packages to send or if I need a Priority mail/Flat Rate box or two. + Convenient (located in the Manoa Marketplace) + Usually no line (compared to Ala Moana) + Lots of parking (compared to Pensacola) + Staff is always friendly and helpful (always willing to answer questions or provided suggestions for mailing options) As other reviewers have noted, this is not an official USPS post office, so their services and hours are limited in comparison. But, if you live in town and just need to send a package or two, the convenience can't be beat. CASH only read more

Needed some stamps, to drop off some post cards. Thankfully found a post office by a poke spot. Guess what, cash only? WHAT???? No credit card transaction at a post office? Lame. read more

This Post Office is so lame, understaffed, and under prepared for transactions that are supposed to be simple. I printed a Click-N-Ship label, put it on a small box to ship out locally and the USPS Counter Lady rudely told me they don't have a Bin/Basket to drop off prepaid Postal Packages & I have to wait in line to hand it to them, like everybody else! No lady, NOT like everyone else! This transaction has already been completed, ALL YOU had to do was Receive it nicely, but that was too much for her to set out a Mobile Bin/Basket with a "Click-N-Ship" Drop Off sign. She would rather complain to Customers, not wanting to wait in line for doing the work for her that she is doing all day long. Management should be correcting this issue for daily customers AND Staff! Unfortunately, by the looks of all of the 1 Star Reviews, they need NEW MANAGEMENT! read more

This is a real dump. It should have closed permanently in 2021. This isn't a real USPS so they have funny hours, no click N ship machine and most shockingly...only accept cash or CHECKS. Just avoid it and go to a real USPS if you must. read more

WARNING - AVOID THIS POST OFFICE!!! I sent a package that had a very sensitive delivery date and paid for priority shipping (over $70!) to LA. It's been over 2 weeks and it still has not been delivered. The tracking number shows it's stuck "moving through network". More concerning, there is no evidence on the website that it was sent via Priority. I visited the post office to complain in person. The manager was very defensive and his response was that they "provide a valuable service to the Manoa community". What does that even mean? It's not like you are performing charity for us. You (over) charged me for Priority shipping and failed to provide that service! The manager also said "once it leaves our office, we have no way to tell you where your package is or what happened to it". OOF. Take my advice - there is a UPS office in Manoa Marketplace by Safeway. Go there. They are professional and helpful. Shame on you Manoa "Post Office". read more

BAD BAD BAD CUSTOMER SERVICE!! DID I SAY BAD CUSTOMER SERVICE? K, went there Friday to try and open a p.o. box. Was told that I had to go online to do it. I asked the worker if that was the only way to do and was told that online was the only way to do it. Seemed kinda fishy since not everyone has a computer, internet access or access to a printer. Called the 1-800 number today to ask if there was any other ways to do it and to see what other post offices offered p.o. boxes and he confirmed that this branch should have been able to help me do it in person. So guess the guy was just too lazy to get off his butt and actually provide customer service!! #YELP 365 057/365 read more

I was appalled that C.L. would claim this post office has the best phone service, obviously a friend of the business because they DO NOT HAVE A PHONE. Only post office that does not have a phone. How do I know? I had to find a post office to send a rush package out as early as possible. Got every post office in town to answer except Manoa and they stated themselves that that location has no phone. Makiki Post Office even stated that as well. read more

This is not a full post office. It is a contract station and we are so fortunate to have it in Manoa Marketplace. It is so convenient and the staff are so helpful and courteous. They will take the time to discuss mailing options to compare cost and speed. Thank you for your help! read more

My all time favorite post office. Cash or check only - tons of free parking. Nicest folks in the world - almost never a line. No self serve postage machine, unfortunately, but two nice curbside post boxes. read more

They are so helpful. Whenever I am there they provide outstanding help including ways to save on postage. Me Ke Mahalo Nui Loa

Never open when I want them to be... See my pics. Located next to Manoa Laundry. Business Hours MO 08:15-03:30PM TU 08:15-03:30PM WE 08:15-03:30PM TH 08:15-03:30PM FR 08:15-03:30PM SA 08:30-12:00PM Toll-free: (800) ASK-USPS read more

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Lately this post office has felt like a safe place, with everyone inside properly masked and distanced. I used to bring my dogs in (I still would, but in pandemic times I'd rather come and go as quickly as possible), and it's nice to see that some people still bring theirs. There's also a post office dog hanging out in the back behind the counter. How WANderful! Only drawback to this place is you've got to pay by cash or check, not credit. read more

This is a great place to come to mail a package. No lines! But judging from the other Yelpers, if you need something else that actually requires "service", this may not be the place to go. :) read more

Dear Complainants: Manoa is not ENTITLED to having our own contract post office, we're PRIVILEGED to have it. Therefore I am extremely grateful for their presence and services, and I've always been thankful that our small community can enjoy such convenience. I've been acquainted with all the different owners and staff of this PO for 25 years and their varied personalities contribute character to the overall customer experience of Manoa Marketplace as a commercial center of the community. For customers who have negative issues regarding interactions with Manoa PO staff, I suspect most of these folks bring their own issues along wherever they go. read more

This satellite post office is The Worst privately run PO ever. They close early even during holiday rush and we've seen little old ladies with their shopping carts and presents to mail arrive like we have, on time before closing hour (3:30pm) only to find these guys gone at 3:25p. Not an uncommon complaint. They are the most impersonal unhelpful and uninformed staff and we find ourselves going to a "real" postal clerk at the Makiki office to get accurate mailing fees tor international mailing. They are inept and should not be running a usps. read more

This is my go to post office because it's close to home and work. Every time I come in it's always pleasant and quick. Their flat rate boxes are always stocked up and easy to obtain. Yelp says they're open at 830am but every time I go in the morning around 8am-815am they're already open so that's a plus! Quick and easy. Only down side is that they don't accept check or credit cards. Which is why I took away 1 Star. I understand why places only accept cash but it's a little inconvenient if you don't have cash on hand. read more

This is a contract post office, i.e. they make their own rules. There are always the same workers, who don't wear name tags, and aren't USPS employees. They'll give you the run around if you run into any issues, with no one else to talk to because they are the managers, apparently. If you can manage to have your PO Box elsewhere, you should do so. They don't have a branch phone, don't accept payments via card, and don't know much about the overall USPS system other than their own branch rules and policies, that are totally obsolete. After speaking with an actual USPS branch, they recommended that since the Manoa location doesn't have a phone number or anyone to really talk to beyond the employees there, you can call consumer affairs regarding issues (808)423-3471, which is located at the airport location. read more

I have been waiting for two hours for crocs to be delivered to house and they somehow missed us and also put, no people at home, how did they know that. Then the next day I'm waiting out her for about 2 hours looking around for the package I've been waiting for, right now I'm still waiting for the package in the rain! read more

No long lines. Fast and great customer service. Clean facility. All this during the Holiday Season! I've never been to a Post Office as good as this one. Just make sure you bring cash. There's a lot of cash machines at the Manoa Marketplace if you forget. read more

It does not offer all of the same services as a full fledged post office, so check if you can complete what you need to before heading there. That being said for your basic postal needs it's great! Friendly staff, if I can save some money shipping with another service they always let me know. Also cash only. If you live in the area it can't be beat. read more

I can see why this post office has such low reviews. You know why? It's not a REAL post office! First off, their front door says CASH or CHECK ONLY! O_o' Are you serious? So I went all the way back to my car to get some cash to pay. Then, when I went in, it said NO HANDWRITTEN CUSTOMS FORMS. O_o" What the...??? So I ended up going all the way to Ala Moana to the REAL post office to take care of my posting needs. If you're just dropping off a letter, sure. But if you're actually gonna need to do some package shipping, this is NOT the place. read more

Super unprofessional. I came to the location on a Saturday. My phone that is set using GPS to the current time and also my girlfriend's phone that is also set was showing 11:55am. I get inside and they close the windows on me. I have been going to this post office for over 25 years. You would think they would accommodate us since this is a small community that supports this small 3rd party USPS location. But now way, they close the windows and are telling me it's past 12. I knock on the inside door asking for a manger. The guy who I find out is the owner only answers after I knock over and over again. He refuses to speak to me face to face which is how most business owners would handle a situation like this. Instead he tells me he will call the police if I don't leave. I understand convenience. But, if you want a very bad experience. If you want people that are watching their clock and want to leave early. If you want customer service that threatens to call the police. If you want an owner with no Aloha Spirit, then please visit the Manoa Post Office. I will say this though. The owner's son is very classy and professional. It's kind of ironic that the son can actually teach his father how to act and treat people. If the owner was smart, he wouldn't come to work and he would let his son run this entire place. If that ever happens, I am confident that all these problems go away. read more

Most ghetto post office ever. No air con. Cash or Check only. Two windows. The hours suck as well.

In the past four months, I've been coming here on the regular. Although it is the most convenient location for me, I'm not sure why you would go to another USPS. The parking is easy, there's hardly ever a line and the workers are really nice. It's really a no-brainer. My only thing is they close a little early. I have to make a special effort to get there before 3:30 on weekdays. How about changing your closing time to 4:30 Manoa USPS?! Please?! Anyway, maybe due to the fact that I come here closer to closing time, there is never a wait. ever. The workers look really young-like college aged. They are pleasant and helpful and get me in and out an on with my life. It's basically the same two guys every time I go...why I haven't officially made friends with them is beyond me. Next time I'll stick out my hand and introduce myself. read more

Friendly, efficient, and most of the time the lines are short. If the employees aren't busy helping people, they will usually greet you from behind the windows, when you walk in, even if you are just passing by them to check your mail. Sometime in 2012 this contract postal station was sold to a new owner who is running things with a younger, friendlier crew. I previous owner was a good guy, and was very good at running the place, but I have to admit some of the old employees were grumps. Although the new crew doesn't have as much experience, they all seem knowledgeable. It's a contract station so they don't do passports or passport photos. They always have a huge stock of flat rate boxes and envelopes, as well as priority mail (by weight, not flat rate) boxes. They have all the necessary forms for insurance, certified mail, proof of mailing, customs, etc. For mailing these days, I highly recommend printing your shipping labels at usps.com. You save money (there is an actual online discount!) and there's less chance of you or others making mistakes. Plus you will get a free delivery confirmation number where you can track your package. I believe you have to pay for it if you do it in the post office. Funny thing about this place, depending on the day, the employees might be wearing their "uniforms" which consist of matching funny t-shirts. Also, take a glance behind the counter and be transported to the world Star Wars. That's all I'm gonna say. read more

When visiting, please keep in mind that this is a postal unit and not a post office. The staff are not postal employees, they work for whoever has the contract for the unit. The current contractor, who has a flair for sci-fi has made it a fun place to visit. read more

US Post Office - A TARDIS, one of the many sci-fi items you'll see at the Manoa Postal Unit. - Post Offices Near Me - Honolulu, Hawaii

Simple access, nice and fast service. It's a small office with two tellers and it's cash only. But if you know this ahead of time, it's easy to access with plenty of parking right there. read more

If I could give 0 stars, that would be my rating of this PO. I sent a xmas gift last year & it was never received by the recipient, even though a tracking# was given to an employee to search for it! I immediately opened a claim after it was determined they could not find it. It took up until this month of May (over 4 months) after filing the claim to verify, YES, it is indeed LOST! I talked to the company that originally shipped the gift & they are reshipping free of charge! USPS did not even take responsibility in the matter! Postal patrons beware of leaving your parcels on hold for an extended period of time! read more

This location has a bad reputation, but the people that work there are actually very nice and helpful. If you dont have cash, there's a BankOH atm a few steps away! Or write a check. Plenty of businesses don't take cards, so people just need to take a few deep breaths about that. Relax, it's a little old school. They have all the flat rate and priority boxes and envelopes. They also have a variety of stamps. The hours are kind of junk, but whatever! Its a convenient location and kind service. For example, a nice employee today advised me to use the Priority box based on weight rather than a Flat rate box for my package going to Hilo and I saved $8! Im a Mānoa resident, so I find this locationd convenient, if I can make it in time:) read more

Cheerful, amiable young people making a good deal of a potentially mind-numblingly repetitive job. I actually enjoy the prospect of going there. They are one of the few community P.O.s still in operation, and they save a long drive out of the valley - thus, deserve heaps of encouragement. They are a major defining distinction between Manoa Valley Center as a village, versus a strip mall. I would happily give a "5" but pretty much reserve that for businesses that put flowers on the counter... - Bill H. read more

It's $60 per year to rent out their smallest P.O. box. Pretty reasonable price.

Let's be real, here. Their service flat out sucks. I don't know if I've ever experienced anyone outwardly so rude. They are so rude here, they almost have to be trying to be that rude. There usually aren't many customers which is why I come here...but I bet I know why there aren't many customers. I'm down for any employee that can multi-task. I think it makes them more valuable. But this lady...her idea of multi-tasking is ignoring me to play a game on her iphone and talk to her co-worker (who is not quite as rude as she is, but is pretty rude too). I'm asking her a question which she gives me a vague, borderline sassy answer to, then in the same breath starts a totally random conversation with her co-worker. I'm sorry, I wasn't done yet...mostly since you didn't really answer me to begin with. Could you perhaps clarify your vagueness? Tapping and clicking on her iphone game...that I can clearly see since she makes no attempts to hide it. Someone please retrain these people. Customer service is where you service the customer, not yourself, Sweet Pea. I roll my eyes at you Manoa Post Office. P.S. They get the 2nd star because I don't have to wait in line and its in a relatively convenient location. Nothing else. Meh. read more

If there was Zero Stars I would give them that. Every time I come here this guy whose name starts with the letter D (I will call him DICK) is such a jerk! All the other workers never give me any trouble except for him. If you come here never get served by him! Always ask for someone else! He is always asking for this and that while the FULL service post offices never do! read more