Whenever I go to this Post Office, I am greeted by a kind cheerful soul. Sometimes it's so crazy…read morebusy and one employee stands out. While everyone there takes care of their business, employee Martin Hunt can always be seen with a great big smile & humble attitide. Small talk is engaged & I always leave there with a smile. Thank you Martin for always easing the crazy flow while standing in long lines & athen approaching your station.

There is a lady in there that's overweight middle age and some strange reason she's always having a…read morebad day and she intends to take it out on her people that's trying to pick up a package- She seems like she hates her job. hired someone who is much more professional at doing their job. If she cannot handle the rush, she should not be where she is at. I also would like to point out that the management here is trash time and time again I have filed a complaint about their delivery man or woman not delivering my packages. And they are the only ones that I have this problem with FedEx does it Ups dose it for some strange reason USPS feels like they're special an they don't have to0 do they're job. Ps I do not pay shipping fees to stand in long lines to pick up packages. I pay for my package to be deliver do your job. It's that simple. Once again, FedEx can do it UPS can do it there's no reason why You choose not to do it especially someone's always home

They close at 12:30pm daily (I believe). Usually only one person but it seems hidden enough that…read morenot enough people know about it so it's not as busy, lol.

You probably drove right by it…read more This quaint USPS is located in Kapolei (more Barber's Point/Kalaeloa) at the intersection of Lexington Street and Yorktown Street. The building is visibly old so driving by you would think it is an abandoned building. However, the USPS is operational albeit limited hours. Business hours are Monday to Saturday 09:30 tp 12:30 (I believe those times offsets the hours of the Renton Road USPS which is from 12:00 to 14:00). There are not many businesses in the area so parking is plentiful and services are quick. I went about 11:00 on a Thursday and there were only two other customers in the parking lot. Enter from near the mailboxes! I was a bit unclear where the entrance was since there were no signs and it was not well-lit. However, after walking around the corner, the doors were marked. Inside is a small space but, reasonable for the location which I don't suspect gets a large influx of customers at the same time. There was one other customer in front of me but, I was in and out in approximately 10 minutes. The Postal Clerk was pleasant and efficient. I'm fairly sure the USPS has a set price by weight however, it seems that I spent more here than I did at another location for a similar weighted package to the same destination. -2 stars for aesthetics and cost.

Kaneohe P.O. is STILL hands down da'bes. We still step aside for Kupuna in line so they don't get…read moretired. We still see the clerks having utmost patience with elders that don't understand packaging fees, and the rest of it. They take TIME, never rushing, talking, smiling...and the Kupuna are happy too. The rest waiting in line? NO PILIKIA, no complaints. We still SMILE in Kaneohe, still respect our Kupuna and I pray that NEVER changes, that we never get Gentrified like Kailua--that WAS a beauty, sand blowing over the road, open yards, no security walls, family town. NOT today. Hope Kaneohe stays local! aloha

I don't know who the mail person was who delivered mail on 9/18/26 to the Awele st residents but I…read moregot a notice that my package was left in/at my mailbox. I checked inside the mailbox and nothing was in it and can only figure that the mail person left the package on the ground next to the mailbox. This was not the first time it happened, the last time we were lucky to have seen it before someone took it. Today we were too late. I have been waiting for that package for over three weeks and now its gone. So ANGRY!!! The delivery was at 4pm and I went down to check the mail at 4:30pm. Checked with my neighbors and nothing was there also. Want to say a big THANK YOU TO GAY, who is our regular mail carrier, she told me she was out sick the previous day. I knew it couldn't have been her. Gay came and helped me find my package which was placed in the neighbors mailbox. Can't believe the other mail carrier didn't check it good. So I want to give a FIVE STAR RATING to Gay for always being nice and our awesome mail carrier!

Super small post office located in the Hauula Kai shopping center by Longs & Tamura's…read more Had an appt scheduled for a passport. Arrived early, clerk Chris verified my name on the list & was ready to assist! Took my child's picture, verified necessary documents, paid & was outta there in a flash! Small hiccup on my part was discovered after we left. Chris was kind enough to call both phone numbers on my application to explain. I turned around, spoke with him for clarification & was on my way again. Great service! Clean office & cute decorations.

I had a really good experience here. I made an appointment online to get my US Passport and this…read morewas the only location that had multiple time slots available. The process was fast and the lady helping me was very efficient. I also took my Passport picture here for an additional $15. Great place to come if you don't want to fight off long lines or deal with crowds of people.

The holiday shipping season is not for the faint of heart. USPS locations in Waikiki, Ala Moana,…read moreand Nimitz main can daunt you with parking issues, long lines, lack of supplies, and postal clerks trying hard to best explain some shipping nuances and requirements to customers. Then there's the US Post Office in Fort Shafter on December 22. Yes, you need base access. Yes, the address Siri gives you doesn't quite match up with the address posted on the outside of building. Yes, their hours of operation are limited. But at 2:00 pm, there is one car parked outside, a calm, cool environment inside, plenty of supplies, counter space to wrap/tape your box (with donated leftover tape available!), and a voice from the back letting you know he'll be right with you! I had the time to build a couple of boxes to see which one my items would fit in for the one price (best deal in town). Had a nice conversation with USPS professional at the counter, and bought some of the last Christmas themed stamps he had available. What a nice experience!

Shout out to the postal clerk (I don't remember her name although I swore to myself that I would)…read more If you work on/around Fort Shafter, this US Post Office is an ideal location not too far from the PX. However, the hours are very limited (Mondays thru Fridays from 1pm to 4pm), which my be a challenge for some people. Keep in mind you do need base access to get to this facility. I went in on a Thursday about an hour after opening and there was one customer in front of me. That customer had some simple questions which the clerk was able to help her with. When it was my time to get service, the clerk welcomed me and took my package which I had in a self-packaging parcel. She notified me that since is was my own package and it was fairly heavy, it would cost more than if it were in a flat rate box. She even took the time to weigh my package and showed me how much it would cost. After learning the cost, I told her that I would take a flat rate box, repackage my items, and return since I did not have any tape. The US Post Office typically sells tape. Fortunately, the clerk informed me that there was tape available that previous patrons had donated (this was much appreciated cause who wants to buy a whole roll of tape for one package when you have tape at home?)! The clerk showed me the tape, took me to the counter where I can repackage my items, and physically helped me stuffing my items in the flat rate box. What I love about flat rate boxes is IF IT FITS, IT SHIPS! After all my items were snuggly in the flat rate box and relabeled, she rung me up and it was legit $12 dollars cheaper that what I would have paid with my own packaging! So, if you have items that you need to ship and you can fit them into a flat rate box, do so to save some money!

Really appreciate and enjoy doing business with the Kaaawa Post Office. We mail lots of packages of…read moreHawaiian treats to family and friends and the Postmasters are always helpful and efficient. We appreciate the mail carriers as well. They're always helpful and friendly. We are lucky to have them in our small town.

I don't know why people are giving this post office grief. I have never had anything but the best…read morecustomer service there. I lost my receipt and they were able to go back into their history and find the tracking number for me. I was then able to show to a merchant that I sent them an item and it saved me $100. I think for the limited resources that they have the people that are on staff there are very kind and considerate.

Location: Same parking lot as the Commissary, adjacent to Mcdonalds and the church…read more Parking: Lots of it! Service/Experience: The service here is consistent, the constantly changing active duty and civilian personnel are all very professional and helpful. Even with long lines and fussy customers they are patient and understanding. As with most post offices just make sure to go at non peak ours like lunch or you'll find yourself there longer than you'd like .

The establishment itself is easily accessible and very clean. The lobby is a lot smaller than I…read moreexpected it to be but it's still nice. I did go at a time where there was hardly anyone there, so I'm not sure how bad it gets when it's busy. It was very hot inside which was kind of uncomfortable. I'm sure peak hours (typically around lunch time) would be worse with all of the extra body heat. Customer service was great though. I was asked what I needed help with right away and received suggestion as far as packaging. Besides the heat, this is a very nice post office!

This is the absolute coolest small-town post office in the world! The ladies and man who work here…read moreare always laughing and smiling. I have only seen one man here, and he always wears his post office shorts. He has legs like pipe cleaners. LOL No matter whether they are busy or not, they always make unrushed time to help you, and you can tell that they genuinely like their jobs. I mentioned to one of the older men, who is always laughing and teasing them, how happy they all were, and he said I should be careful because their smiles probably mean they are plotting against me. LOL WE APPRECIATE AND LOVE YOU GUYS!!!

This is my favorite post office on the island. Staffed by one friendly worker and visited by more…read morepeople that one might expect. The post office is tucked into a plantation village on Kunia Road, just look for the blinking light. Why is this me favorite post office? The absence of a line helps. I could probably drive here in less time that it takes to stand in line at a few of the closer locations. The mix of people is another plus. Because it is all outdoors, and set up on a lanai, the customers have a tendency to stay long enough to talk story. Nice to have a slow moment during a day. It is also the Postal clerk, who is as friendly as her clientele, and is happy to chat when she has a moment, but is all business and efficiency when she needs to get through the occasional line. So the next time you are grumbling about the lines at the post office in Wahiawa or Mililani, take a detour down Kunia Road. Take in the view of the mountain, breathe in the fresh air, and slow your pace in a more pleasant way.