Super small post office located in the Hauula Kai shopping center by Longs & Tamura's…read more Had an appt scheduled for a passport. Arrived early, clerk Chris verified my name on the list & was ready to assist! Took my child's picture, verified necessary documents, paid & was outta there in a flash! Small hiccup on my part was discovered after we left. Chris was kind enough to call both phone numbers on my application to explain. I turned around, spoke with him for clarification & was on my way again. Great service! Clean office & cute decorations.

I had a really good experience here. I made an appointment online to get my US Passport and this…read morewas the only location that had multiple time slots available. The process was fast and the lady helping me was very efficient. I also took my Passport picture here for an additional $15. Great place to come if you don't want to fight off long lines or deal with crowds of people.

Customer service and support, the lady Shaila at the front was so helpful and patient with us, she…read morejust made the experience so pleasant and easy. We need more aloha like this on the island. Thank you so much sister Shaila for your amazing service! Aloha!

Classic Hawaiian service. Horribly rude people who only care about their paycheck and not helping…read morethe people who pay their check. Sometimes I come here during their regular business hours and it is found closed with no one in it. Their inconsistent package deliveries make it so I rarely have a package arrive on time. The post master should be fired in this location and hauula location. Both unqualified horrible leadership who can't serve the locals properly. Bad organization and even worse customer service.

Kaneohe P.O. is STILL hands down da'bes. We still step aside for Kupuna in line so they don't get…read moretired. We still see the clerks having utmost patience with elders that don't understand packaging fees, and the rest of it. They take TIME, never rushing, talking, smiling...and the Kupuna are happy too. The rest waiting in line? NO PILIKIA, no complaints. We still SMILE in Kaneohe, still respect our Kupuna and I pray that NEVER changes, that we never get Gentrified like Kailua--that WAS a beauty, sand blowing over the road, open yards, no security walls, family town. NOT today. Hope Kaneohe stays local! aloha

I don't know who the mail person was who delivered mail on 9/18/26 to the Awele st residents but I…read moregot a notice that my package was left in/at my mailbox. I checked inside the mailbox and nothing was in it and can only figure that the mail person left the package on the ground next to the mailbox. This was not the first time it happened, the last time we were lucky to have seen it before someone took it. Today we were too late. I have been waiting for that package for over three weeks and now its gone. So ANGRY!!! The delivery was at 4pm and I went down to check the mail at 4:30pm. Checked with my neighbors and nothing was there also. Want to say a big THANK YOU TO GAY, who is our regular mail carrier, she told me she was out sick the previous day. I knew it couldn't have been her. Gay came and helped me find my package which was placed in the neighbors mailbox. Can't believe the other mail carrier didn't check it good. So I want to give a FIVE STAR RATING to Gay for always being nice and our awesome mail carrier!

Worst Service. Very Rude. We Opened A PO Box At Aiea Post Office. The Chinese Worker At The…read moreCounter Was Very Rude. He Misprinted Another Customer's Paperwork. He Looked At It And Let It Drop To The Floor. We Asked If We Needed That Document. He Replied With A Smirk "Not Really" All The Clerks Are Rude, A Customer Asked Why The Medium Priority Flat Rate Box Cost $95. It Should Be Around $40. They Started To Argue. The Clerk Started Quoting Bible Verses. The Customer Grabbed The Box And Stormed Out Of There. Terrible Service!

TBH, this place is hardly ever busy. YES! It has its moments, but for the most part... it's not…read morecrowded! The service is quick and the clerks are ON POINT! They KNOW what to do and they service fast! It is customers who may hold up the line because we may NOT know what we're doing. So they have to EXPLAIN IT TO US. Like they did with us today. And I felt so bad because it seemed like the Clerk Jesse was small kine annoyed with us because we didn't know anything. But it's NOT OUR FAULT! We haven't sent anything out thru the post office in over 10 years! Last time was when my mom WAS alive living Oregon back in 2012. ‍ Last time they had signs and cost posted up for us to see. Maybe I didn't look well but, it would help if they did display it more in the opening area. However, he WAS REALLY PATIENT AND VERY KIND because he did answer all of our questions & helped us choose what we needed. Overall tho, I'd say this place is the best place to come to for mail out things because they're QUICK & not SO BUSY. Ok that's about it. OH! But know the parking in front is kind of small. ROOMY but small. But there is more parking on the BACK-SIDE on the right of the Post Office. So IF ANYONE HAS MAIL TO SEND... COME HERE! Thanks for reading and Happy Holidays!

Postal Services in Kahuku, Oahu, Hawaii…read more.. I saw a sign on one of the buildings at the Sugar Mill and followed the arrow... Eventually, I found the window and purchased postage stamps from the nice young man. At first, I just wanted International stamps... Then, I saw a stamp with a black bunny on display. It turns out that a book of those Baby Wild Animal stamps have just two bunny stamps... along with foxes and deer. Ahhh... they're all cute... let's get a book of stamps, too! Since I was there, and the worker was so friendly, I asked where I could find Ry's Poke Shack... He came out of the office and pointed me in the correct direction... wow... it would have taken me a long time to find it! Thank you so much for your service and help!

We love our little post office. The people that work here are some of the best I have ever…read moreencountered. They Remember who you are and always asking how you are and what's going on in your life.

Mailing options... I…read moredo have mail I send out to friends on the mainland and using the USPS Priority Flat Rate Box always makes it so fast and easy to send as whatever fits pretty much fits is a set rate as the medium box max weight of 70lbs is quite hefty. With that the box also has a peel and stick closer on each end is a breeze to seal without any additional tape is the best way for me personally and don't let the size fool you as it fits quite a bit of items. All ready to go I had my parcels in the car and since I was in the area decided to find the nearest Post Office which was quite easy though getting in there if you don't know like I didn't is a one way entrance but as it was a mellow day it didn't matter as I walked in and was surprised how spacious it was loved that they also have the Self-Service Kiosk which makes it easy to ship printing out the mailing label as well so you don't have to write on the box. There's a chute there as well to drop your box in but for some reason it was jammed but luckily they were open so I was able to give it to counter clerk but since postage was paid it could've been dropped anywhere but love this convenient location in Kailua. Thank you!

I got a notice from US Postal Service to pick up a prepaid bulk rate priority mail package, with an…read moreadditional $32.00 charge. I drove down to our local Kailua Post Office and waited patiently in line to be waited on by a delightful clerk named "Kauwela" that was manning the entire 4 window counter by herself on a very busy Saturday morning. Her patience, professionalism and consistent friendly customer service, made my wait worth while. There were several customers in front of me that she treated equally with a friendly greeting, patient understanding and exceptional customer service. When my time to be served happened, I explained that I was here to pick up my package, showing her my pink slip that gave instructions to pay for pick up of my package. Kauwela quickly identified that the $32.00 fee was excessive, because the top flaps had a slight gap when taped together. She then removed the $32.00 fee explaining in detail how to insure this type of fee would not take place in the future by making sure the package is secured with flaps taped together without any gap. How refreshing and satisfying to receive caring, friendly and professional service as a US Postal Service Customer! I hope the Manager of this facility recognizes Kauwela for her commitment to providing exceptional service, going above and beyond her daily routine in treating each customer individually as her most valued customer! MAHALO!

I really like coming to this post office. Every time I've come, whether it be busy or not, the…read moreemployees have always been helpful and pleasant.

My first time in Haleiwa. I came in this small post office to mail a postcard. Typical tourist…read morething to do lol. Audrey, was so sweet & friendly! I will def be coming back. Thank you! And it only cost 56 cents to mail a postcard! What a deal!!

Man the line was so long. 1 person at the counter with me being 9th and 8 deep I have never seen…read morethe PO so busy got my box out got information for Passport yeah Marie

I went to the post office 10 minutes early to get some money order. The clerk Tanner couldn't get…read morethe computer to print out money order. Its not his fault. The clerk manager Anna came out trying to get it working. I was there about an hour and ask if the other clerk could just do my money order and she said no. I told her I don't have all day. She was really rude and always look mad. These workers need more training. Audrey helped me with the money order. 5 stars for Audrey. 1 star for Tanner and Anna. If you not happy with your job, go work somewhere else.

Since I was working at a local credit union at the airport, I decided to stop by the airport…read morelocation of the US post office to ship out a package to my friend on the mainland. Although the airport location ss is not a regular stop for me (as I normally go to the Kahala location), I do find the airport postal location to clean, service is pretty efficient, and there are a lot of available free postal supplies which you can help yourself to. There is also a self serve kiosk available, if you choose not to wait in the regular line. Parking here easy, as there is a very large private parking lot for this US Post Office location at the airport.

Today the wait and line was ridiculously long. 1 worker too! Was 2 but 1 had to take her break…read moreleaving just 1 person. The line is now 15 plus ppl. I think additional help during these peak times would make everyone's life run smoother. Frustration written on the faces waiting 30-45 min. Some longer.