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    US Post Office

    2.8 (69 reviews)
    Open 9:00 am - 3:00 pm

    US Post Office Photos

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    Waiting for my delivery from this morning 8:00 am to 8:30 pm. It said it is out for delivery at 6:10 am and will be delivered by 3:00 pm. Then it changed to 8:00 pm. No show and now it said will be delivered by tomorrow by 9:00 pm???? Can someone explain how this happened? Very upset!

    Cute scooby doo!
    Diva G.

    For the most part, I haven't encountered too many cranky workers. Most of the time they are friendly or just straight to the point of what's my business and next lol. Which I usually don't mind because I don't like to conversate when I'm running errands. I've been to this location the most because it's convenient to Mililani residents, you can always score a parking stall, drop off envelope mail and dig out, walk in and drop off a box in the bin if it has a prepaid shipping label, or pick up stamps and big boxes/packages that wouldn't fit in your mailbox. I've been reading about mail theft lately and am considering getting a P.O. Box once I move to my new house. So I'll be looking into getting one soon. I recently made some big purchases and no one was home to grab it from the mailman so I came home to a pink slip which I was disappointed yet relieved they didn't leave it for my dogs to get into or mail thieves to steal. I came in to pick it up and the lady brought it out through the door on a huge dolly. She specifically said she could not help me out unload it into my car as a protocol, weird but okay. Pregnant and all I unloaded what seemed like a million boxes into my truck, returned the dolly and left with excitement. Good thing none of them were over 20lbs! The long line sucks and I never pay attention regarding when is the best time to come in. If it's just for stamps, you can ask the cash register peeps at Walmart/Long's when paying. For boxes, just order them online and they mail it to you for free! As long as you wrap in white or brown paper, you can ship your box without paying for priority price, as long as the priority label isn't showing.

    Kristin C.

    I love the convenience of being able to use their automated stamp machine and scale for after hours use. However, you need the combination to open the door. Lots of flat rate boxes for your use, the counter is always full of the different forms you may need. And the shoot is large enough to mail a large flat rate box. The post office is always clean. Usually the parking lot is pretty empty for after hours use.

    Undeliverable mail
    Lisa L.

    If we have a big box delivered, it's never delivered to our door step. Or the mail person never comes to our door they just leave a note that it was undeliverable and to pick it up at their mililani location. Isnt that their job to deliver the mail to their waiting customers. It's an inconvenience for us to find time to pick up our package. That's why we "pay" for shipping. Haha I posted this before this happened again, and they just did it again! Had to pay since it didnt pass customs, they said it was suspicious. When have you ever heard of a 1lb bomb? Stupid. Gave 2 stars because I like one of the workers at the USPS office.

    Kaliko P.

    JAN 2018 UPDATE: Do not even bother calling this post office! I've read some other Yelpers who said this PO does not answer their phones and I've gotten a dose of this unpleasantness myself. I was calling to schedule a passport appointment. What they do is let it ring off the hook for an eternity, and when you say "Hello?" because no one says anything, they either hang up or leave the phone on the counter so you think something is wrong with their phone. I did this three times before I gave up and called Wahiawa Post Office and Haleiwa Post Office (they all answered their phones and were really nice). I wonder what is going on with the Mililani Post Office? This is inexcusable.

    Empty box

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    4 months ago

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    2 years ago

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    9 months ago

    Postal worker was very rude and demeaning. He did not explain clearly and was impatient.

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    8 years ago

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    2 years ago

    The people who work there are great. It is still hard to change mail addresses via computer. Not user friendly on the tech side.

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    8 years ago

    Shipped 3 boxes from mainland. Only 1 show up, they Neva find, even with tracking number! Buggah us postal thieves

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    Page 1 of 2

    Ask the Community - US Post Office

    So I was expecting a package to arrive today but it's late and was sent to Mililani post office for transit tomorrow, when does it get sent out or can I go in and pick it up?

    Generally it will be organized with the rest of the mail early in the morning and will be delivered that day. Unless the post office has specific instructions to hold the package at the physical building for pickup, it will be treated as a normal… Read more

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    Review Highlights - US Post Office

    Lots of flat rate boxes for your use, the counter is always full of the different forms you may need.

    Mentioned in 5 reviews

    Read more highlights

    US Post Office - last package to the mainland

    US Post Office

    3.6(59 reviews)
    7.3 mi

    TBH, this place is hardly ever busy. YES! It has its moments, but for the most part... it's not…read morecrowded! The service is quick and the clerks are ON POINT! They KNOW what to do and they service fast! It is customers who may hold up the line because we may NOT know what we're doing. So they have to EXPLAIN IT TO US. Like they did with us today. And I felt so bad because it seemed like the Clerk Jesse was small kine annoyed with us because we didn't know anything. But it's NOT OUR FAULT! We haven't sent anything out thru the post office in over 10 years! Last time was when my mom WAS alive living Oregon back in 2012. ‍ Last time they had signs and cost posted up for us to see. Maybe I didn't look well but, it would help if they did display it more in the opening area. However, he WAS REALLY PATIENT AND VERY KIND because he did answer all of our questions & helped us choose what we needed. Overall tho, I'd say this place is the best place to come to for mail out things because they're QUICK & not SO BUSY. Ok that's about it. OH! But know the parking in front is kind of small. ROOMY but small. But there is more parking on the BACK-SIDE on the right of the Post Office. So IF ANYONE HAS MAIL TO SEND... COME HERE! Thanks for reading and Happy Holidays!

    A small package was mailed out on April 22nd to interisland (Maui) and set to deliver on April…read more25th. It is now the 26th and tracking says it's moving through network for the past 3 days. When my mom mails out from Ewa Beach, package usually gets here the next day. Lessoned learned not to ship out from Aiea.

    Photos
    US Post Office - Let The Light Come Through

    Let The Light Come Through

    US Post Office - Inside

    Inside

    US Post Office

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    US Post Office - The sign is high up, is on the small side, and faces the other direction

    US Post Office

    2.3(105 reviews)
    5.0 mi

    Take the second driveway…read more.. I followed another car thinking he knew where they were going and realized they didn't lol! I was in the Waipahu area and needed to mail a package after a long couple of holiday the hours and lines has me pushing back mailing a package to a friend and knows that the delay didn't matter though was anxious to get it done. Driving up Leoku Street there is a driveway that seems like the one but it's for the USPS trucks to enter so you need to enter the second driveway which will take you to the post office which doesn't look like it as it has no sign or no suggestions that it's a post office. Lots of parking for easy access and love that they have a self service kiosk for you to mail your package as it's very convenient for all types of shipping as I used it to calculate the estimated cost before deciding on using the flat rate boxes or just on my own depending on the weight that will calculate the cost of shipping. You can find lots of table top to finish packing/writing what you need as this spacious location is very user friendly along with a driveway outside that leads up to a mailbox so you don't need to exit your car to mail your letter is a unique feature not found at many locations. Thank you!

    I've been tracking a package that got mailed from California on Monday morning, with a delivery…read moredate of Thursday to Kapolei. Well, the Waipahu office got the package at 4am, yet they failed to get it on a delivery truck in time so the package is now delayed. Why? It's not weather related. No wonder the Post Office is struggling. More reliable means of delivery are available.

    Photos
    US Post Office - Entrance

    Entrance

    US Post Office - I couldn't figure out if this was a post office or not

    I couldn't figure out if this was a post office or not

    US Post Office - Doesn't really look like a post office

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    Doesn't really look like a post office

    US Post Office - Best kept secret... almost never a line!

    US Post Office

    4.3(4 reviews)
    2.9 mi

    I went to send out a letter around 2:30pm and the woman that was working is the literal best!!!!…read moreShe was very helpful and fast!

    17 December 2020 I…read morehad some postcards in my car for a few days that needed postage. They are going International so I knew it would take more than the regular domestic rate stamps. However, I did not know how much more so I needed to visit a postal service provider to get the stamps weighed. I chose to patronize USPS over the others. On my way home I search for the nearest USPS location because I knew the one nearest my house would be closed since they have very limited hours. The Kunia branch was the nearest location and most convenient, it was right off the main road so I did not have to go far out of my way. It seemed simple enough so I did not even put it in my GPS. Once I turn off the main road, I saw a few businesses but did not immediately see the post office. Luckily, I noticed a sign pointing towards its direction. The sign had the USPS logo and a directional arrow. The arrows direction was hard to make out because it was very faded but, it did help. I pulled up and it was a small trailer. The trailer is well marked and is ample parking available. I presume they don't usually have an influx of customers because the window was closed with directions to ring the bell for service. Within a 30 seconds of me ringing the bell, there was a postal service employee at the window. That was JO (her name was on her name tag). I told her what I needed, handed her my cards, and she informed me of the total cost. While she was placing the postage on the card, I informed her that I would get some change from my car. When I returned to the window she was very esthetic for the coins because as she stated, she needed coins. I don't have any issues with this location. The postal clerk was pleasant and the whole process took me less than 5 minutes. I will definitely go back for fast service away from the bigger, busier post offices.

    Photos
    US Post Office - Limited hours, but almost never a line

    Limited hours, but almost never a line

    US Post Office - Small trailer facility.

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    Small trailer facility.

    Aloha Ship and Pack - Blue Mountain cards if you need to add a card to your package

    Aloha Ship and Pack

    4.6(77 reviews)
    6.0 mi

    My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

    I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

    Photos
    Aloha Ship and Pack - Sending to the mainland

    Sending to the mainland

    Aloha Ship and Pack - Crowded parking

    Crowded parking

    Aloha Ship and Pack - Love this place

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    Love this place

    US Post Office - postoffices - Updated May 2026

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