Really appreciate and enjoy doing business with the Kaaawa Post Office. We mail lots of packages of…read moreHawaiian treats to family and friends and the Postmasters are always helpful and efficient. We appreciate the mail carriers as well. They're always helpful and friendly. We are lucky to have them in our small town.

I don't know why people are giving this post office grief. I have never had anything but the best…read morecustomer service there. I lost my receipt and they were able to go back into their history and find the tracking number for me. I was then able to show to a merchant that I sent them an item and it saved me $100. I think for the limited resources that they have the people that are on staff there are very kind and considerate.

Mailing options... I…read moredo have mail I send out to friends on the mainland and using the USPS Priority Flat Rate Box always makes it so fast and easy to send as whatever fits pretty much fits is a set rate as the medium box max weight of 70lbs is quite hefty. With that the box also has a peel and stick closer on each end is a breeze to seal without any additional tape is the best way for me personally and don't let the size fool you as it fits quite a bit of items. All ready to go I had my parcels in the car and since I was in the area decided to find the nearest Post Office which was quite easy though getting in there if you don't know like I didn't is a one way entrance but as it was a mellow day it didn't matter as I walked in and was surprised how spacious it was loved that they also have the Self-Service Kiosk which makes it easy to ship printing out the mailing label as well so you don't have to write on the box. There's a chute there as well to drop your box in but for some reason it was jammed but luckily they were open so I was able to give it to counter clerk but since postage was paid it could've been dropped anywhere but love this convenient location in Kailua. Thank you!

I got a notice from US Postal Service to pick up a prepaid bulk rate priority mail package, with an…read moreadditional $32.00 charge. I drove down to our local Kailua Post Office and waited patiently in line to be waited on by a delightful clerk named "Kauwela" that was manning the entire 4 window counter by herself on a very busy Saturday morning. Her patience, professionalism and consistent friendly customer service, made my wait worth while. There were several customers in front of me that she treated equally with a friendly greeting, patient understanding and exceptional customer service. When my time to be served happened, I explained that I was here to pick up my package, showing her my pink slip that gave instructions to pay for pick up of my package. Kauwela quickly identified that the $32.00 fee was excessive, because the top flaps had a slight gap when taped together. She then removed the $32.00 fee explaining in detail how to insure this type of fee would not take place in the future by making sure the package is secured with flaps taped together without any gap. How refreshing and satisfying to receive caring, friendly and professional service as a US Postal Service Customer! I hope the Manager of this facility recognizes Kauwela for her commitment to providing exceptional service, going above and beyond her daily routine in treating each customer individually as her most valued customer! MAHALO!

I went to send out a letter around 2:30pm and the woman that was working is the literal best!!!!…read moreShe was very helpful and fast!

17 December 2020 I…read morehad some postcards in my car for a few days that needed postage. They are going International so I knew it would take more than the regular domestic rate stamps. However, I did not know how much more so I needed to visit a postal service provider to get the stamps weighed. I chose to patronize USPS over the others. On my way home I search for the nearest USPS location because I knew the one nearest my house would be closed since they have very limited hours. The Kunia branch was the nearest location and most convenient, it was right off the main road so I did not have to go far out of my way. It seemed simple enough so I did not even put it in my GPS. Once I turn off the main road, I saw a few businesses but did not immediately see the post office. Luckily, I noticed a sign pointing towards its direction. The sign had the USPS logo and a directional arrow. The arrows direction was hard to make out because it was very faded but, it did help. I pulled up and it was a small trailer. The trailer is well marked and is ample parking available. I presume they don't usually have an influx of customers because the window was closed with directions to ring the bell for service. Within a 30 seconds of me ringing the bell, there was a postal service employee at the window. That was JO (her name was on her name tag). I told her what I needed, handed her my cards, and she informed me of the total cost. While she was placing the postage on the card, I informed her that I would get some change from my car. When I returned to the window she was very esthetic for the coins because as she stated, she needed coins. I don't have any issues with this location. The postal clerk was pleasant and the whole process took me less than 5 minutes. I will definitely go back for fast service away from the bigger, busier post offices.

For those that work in the downtown area, this location is perfect for and US Post office needs…read more Sometimes the line can be fairly long, especially during lunch hours but it usually moves along at a decent pace. All of the employees here have always been really helpful with any questions I've had. I remember once I had a medium flat rate priority mail box I was sending out and the worker mentioned since it was pretty light, it would be cheaper to send it in my own box by weight. Very nice of him to suggest that. Parking around the area is metered only and there's a lot across of merchant street between merchant and king. The can be full midday but a lot of parkers are in and out of there fast. The one thing I do want to mention for those that frequent this location is that if you drop off "Click N Ship" items here, the drop off window now opens at 0930, not 0900 like before.

I make it a point to visit post offices on my travels. This one was a beauty and it is still…read morefunctioning. I went in and asked if they had the new triangular international Postcrossing stamps. They did. The mail clerk hand-canceled each of my postcards and we had a conversation about San Francisco. I loved the beautiful interior and the old ornate PO Boxes that ringed the perimeter of the office. It is in the King David Kalakaua Building and was built in 1931. This place was one of the highlights of my visit to Honolulu.

After giving some blood for the doctor at DLS, seen these two express boxes (UPS & FedEx) nearby. I…read morefigured it would be a good idea to let everyone on Yelp know about these convenient gems, as it's really humbug to track down these two companies repositories or locations. Hoping that Yelp will allow this "business" drop off location to remain on the site. Upon analyzing the two boxes, it seems that it can't take really huge parcels, but sizes similar to the USPS medium flat rate boxes to something slightly larger, but not overly huge. If you need to drop off a medium to small parcel for these two companies, come to this location if I'm the neighborhood for a convenient way to mail your items.

Convenient location but the box I attempted to drop off didn't fit. Please note the UPS box's size…read morelimit is for relatively small or flat items.

This is the absolute coolest small-town post office in the world! The ladies and man who work here…read moreare always laughing and smiling. I have only seen one man here, and he always wears his post office shorts. He has legs like pipe cleaners. LOL No matter whether they are busy or not, they always make unrushed time to help you, and you can tell that they genuinely like their jobs. I mentioned to one of the older men, who is always laughing and teasing them, how happy they all were, and he said I should be careful because their smiles probably mean they are plotting against me. LOL WE APPRECIATE AND LOVE YOU GUYS!!!

This is my favorite post office on the island. Staffed by one friendly worker and visited by more…read morepeople that one might expect. The post office is tucked into a plantation village on Kunia Road, just look for the blinking light. Why is this me favorite post office? The absence of a line helps. I could probably drive here in less time that it takes to stand in line at a few of the closer locations. The mix of people is another plus. Because it is all outdoors, and set up on a lanai, the customers have a tendency to stay long enough to talk story. Nice to have a slow moment during a day. It is also the Postal clerk, who is as friendly as her clientele, and is happy to chat when she has a moment, but is all business and efficiency when she needs to get through the occasional line. So the next time you are grumbling about the lines at the post office in Wahiawa or Mililani, take a detour down Kunia Road. Take in the view of the mountain, breathe in the fresh air, and slow your pace in a more pleasant way.

Location: Same parking lot as the Commissary, adjacent to Mcdonalds and the church…read more Parking: Lots of it! Service/Experience: The service here is consistent, the constantly changing active duty and civilian personnel are all very professional and helpful. Even with long lines and fussy customers they are patient and understanding. As with most post offices just make sure to go at non peak ours like lunch or you'll find yourself there longer than you'd like .

The establishment itself is easily accessible and very clean. The lobby is a lot smaller than I…read moreexpected it to be but it's still nice. I did go at a time where there was hardly anyone there, so I'm not sure how bad it gets when it's busy. It was very hot inside which was kind of uncomfortable. I'm sure peak hours (typically around lunch time) would be worse with all of the extra body heat. Customer service was great though. I was asked what I needed help with right away and received suggestion as far as packaging. Besides the heat, this is a very nice post office!

I ordered a paddle board from Florida and the Shipping was free from the seller through UPS. The…read moreshipment supposed to arrive on the 20th of June but the tracking system said it was recorded but could not be located a day before. I called UPS and told them the problem. After a while on hold and sent through several departments, the gentleman said we show its been diverted to a different location. We will contact you in 24 hrs and give me an update. The long agonizing wait ended when I was left a message while at work that the paddle board had been found at a different location in LA. and had been sent out to Honolulu and the new arrival date is June 30th. I was glad they found it but was still worried about the excessive handling of the board. 6/28 I got a message the board is here and needed to schedule a delivery. 6/29 I called and told them I would pick it up. I was not about to wait any longer the damage suspense was killing me. When I got there I met up with Dave if I'm not mistaken and he took be to get the board. When he brought it out I saw some serious gouges in the shipping box and I was like in my head f%#€! But when I open the box to inspect it there was absolutely no damage because of the extra foam packing I requested from the seller. It definitely set my mind at ease. I know people complain about shipping freight and have their peeves but I can at least say there was a silver lining in this experience. They did go out if there way to locate my shipment even though I had thoughts if having to go through the claim process. But getting a call within the 24 he period of locating it and getting a call two days before the arrival still made me think they did a great job at rectifying the problem and I'm satisfied with UPS. They do a lot of deliveries to us and they are pretty much always on time.