My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

We just wanted to check for a storage unit at this location so glad we did!…read more Hannah helped us out with the perfect one! We signed up on the spot. She was very knowledgeable, friendly and oh so helpful! I have a feeling we'll be very happy at this location. Now I know why units are rarely available. The customer service is excellent!

Aunty Deenie is the best! The unit is exactly what we needed and we got the best deal. So stoked,…read morethanks!

I had an Amazon drop-off for a return and chose to return it here. It's usually a pretty quick…read moreprocess: get your QR code ready for your return, box up the item if you need to do so, and give the return to the UPS worker. They scan the QR code, ask if you want a receipt, and then they take and process your return. It's in a fairly convenient location but parking can be a little tough if all the street-side spots are taken. I usually choose to take my Amazon returns here instead of Whole Foods just because it's more convenient, close to my house, and quick.

I've gone to this location multiple times and each time every single person working in there could…read morenot be bothered to be courteous or helpful. Each time I asked questions, the attitude was as if I'm bothering them. I try to give grace that maybe they are having a bad day because I've worked in customer service jobs before. But nope it's every single time they have a bad attitude. I finally decided to stop going there and go to the FedEx on Wai'alae. I'm so glad I did because they are so incredibly helpful and courteous. I wish nothing but a good life for those ups workers if their life sucks. But I'm never going back there again.

Island Movers delivering to Volcano, HI June 2026 Excellent…read moreJob. The Driver was very cooperative, respectful and friendly. This was a delivery from Home Depot Hilo. It involved three pallets of windows. I checked out the items at HD to get size measurements to figure out where to store the load At our house. I explained the tight single lane road approach to our driveway requiring a certain sized truck. I made contact with the driver on the road at my driveway. We discussed the way to move the truck and fork lift. Long story short, the whole unloading operation was perfect. Fitting the pallets into the storage structure was tight, but uneventful. The driver was great! I would have them deliver to my house anytime.

Update Part II Home…read moreDepot rectified the issue promptly. They scheduled an appointment to ensure that my patio set was loaded onto the correct truck. The employees were friendly and took the time to bring the patio set to my condo. This is what customer service should be all about. Island Movers reached out, but in my opinion, the previous employee has done this before and failed to provide his name or the company name when asked. I only found out the company's name because Home Depot gave it to me. He will continue to tarnish the company's reputation, as word of mouth can be extremely damaging.

I hired Honolulu Movers to move my big heavy bulky and precious antique furniture and decor from…read moreone unit to another in the same building. I forget the movers names but they were both prompt, handled my items delicately with care, didn't take their sweet time they worked very very hard, disassembled and reassembled a near 50 year old antique silik hutch that I have inherited , they moved everything exactly where it needed to be in my new place, were very polite and respectful and did not damage anything or steal at all. I've dealt with another moving company in the past where I suspected some jewelry went missing. They are the quickest at responses, very reasonable pricing, flexible with their schedules, all in all I am very satisfied and have asked them to move another thing for me as well. 10/10 recommend. Ps. Big thank you to Anna for coordinating everything !!! She is excellent as well

The day after I posted my review, I received a call from Anna, who had seen my feedback and reached…read moreout to make things right for me and my husband regarding the long wait time. She asked what we felt would be fair, and although I wasn't sure exactly what to request, she took the initiative to speak with her manager. In the end, they offered a 50% refund for the moving service. I really appreciate the quick response and their effort to resolve the issue. It meant a lot that they took the time to acknowledge our experience and work toward a solution. Thank you again for making things right.

I called several moving companies to receive a quote for my family's move. No other company made me…read morefeel as instantly comfortable and stress-free like YouMoveMe. Not only did they provide the lowest price point but they also made me feel truly cared for. My initial call was with Paige. She was lovely, upbeat and helpful. She calmed my concerns and helped me de-stress. I felt my family was in good hands after a few minutes of talking. Paige is great at what she does! My next few calls were with Jordan who seemingly was available 24/7. He never missed a call and helped me navigate a tricky move. He was transparent and realistic about what expectations my family and I should have. He went above and beyond to take care of my family as if they were his own relatives. On moving day, Ty and Brandon were unbelievably efficient, hardworking, thorough and kind. My grandma doesn't speak much English but the language barrier proved no problem in the face of Ty and Brandon's kindness. Ty and Brandon were undoubtedly impressive. Professional from start to finish. Crazy strong and fast. They were efficient yet careful. No damage to any of our belongings. Ty and Brandon worked quickly in order to help my family save costs--even doing extra things to help like move a whole fridge to make my life easier. What was estimated to take 3.5-5 hours took the pair of them 2.5 hours. This is with one tall flight of stairs at the old apartment and FOUR flights of winding stairs at the new. Unreal. My family has moved twice before but no other moving company left anywhere near the same positive impression as YouMoveMe. Tyron and Brandon left quite the impression on my family--so much so that they know who they want to call for their next move. YouMoveMe humanizes the moving experience and actually makes it enjoyable. They offer the best prices and best service. They don't charge for the walkthrough like many other companies, and charge by 15-min increments after the first hour. Please be sure to tip your movers. They work hard and their jobs are not easy--though Ty and Brandon make it seem like it. Highly recommend YouMoveMe! The most professional moving company yet.

Great service! Super friendly polite guys who worked efficiently and carefully! Would definitely…read morehire them again.

Larry and crew were able to accommodate a last minute request. They were even available before the…read morescheduled time that day. They worked pretty efficiently, wrapped the furniture, and nothing was damaged. I would use them again.

I had a great and professional experience with Kamaaina Movers and Larry. Larry is a professional,…read morecourteous and knowledgeable owner who managed the project himself. His crew were efficient and paid special care to our things. It was our first experience with a moving company but I would definitely hire them again. I was impressed by their ability to take apart things and put them back together good as new. Appreciate the job they did!!

I picked up an advertisement for Hero Moving from Waikele Self Storage and immediately noticed that…read morethe pricing advertised was under what I was expecting. We had originally been planning on renting a UHaul from Pam (WSS) but I figured that this might be better since our move was from Waianae to Makiki. I contacted Hero and they called me back. . .I swear like 12 minutes later. I spoke to Jordan and received a rough quote, informing him that our move date was still fluid. A few weeks later we got our confirmation into the apartment and I actually communicated with Jordan through TEXT to sign the quote and make the final arrangements as I had gotten sick and lost my voice. That was VERY useful because it took a few days for my voice to come back. From Waianae to Makiki I was quoted under $1,500 to move furniture from the single bedroom we were in to a one bedroom apartment. Which might seem like a lot for 2 desks, 2 shelves, a bed and boxes but you need to remember that this is Waianae to Makiki. . . Anyway, 3 days before the move disaster struck! Our new landlord decided that they didn't want us there and they were going to keep the apartment empty in order to have an easier time selling the building in the future. With 72 hours notice I was able to contact Jordan and redirect our move from Makiki to our storage unit at Waikele Self Storage. What did Jordan say? "Yes we can!" No additional charges, no argument, no triggering some weird policy to make the process a pain, just a "Yeah, sure." Which was excellent in such a stressful situation. Moving day! Our crew was great. They packed random loose items fast, hauled furniture out quickly and safely, and were respectful in our home. They moved 5 large furniture items down a hall, a flight of stairs and down another hall without hitting a single wall, navigating long furniture items down our tight staircase with no damage. The people they sent, who gave us their names but my ADHD couldn't hold onto them, were approachable, friendly and thorough throughout the process and they were in and out quick. Once we got to WSS they helped us load everything into our unit, called their boss, their boss called me and everything was paid for. This was such an easy process from when I picked up the advertisement in the storage office to when we watched them drive away with our money. 10/10 service, I highly recommend Hero Moving.

I was initially drawn to this company because of their great reviews, unfortunately they let me…read moredown. Moving to Baltimore from Hawaii was stressful enough and they offered me to share a container with another party, no discount but added more expense. When my things got here the crate, when unloaded, lots of my things fell to the ground. Glass was broken on pictures, things were hapazorardly thrown into other boxes. No inventory of boxes checked off. I have sent recipts and pictures of damage, which I was told to do. Several emails and no reponse. Tried to send recipts certified mail and it was sent back, address unknown. I am a single, disable, veteran woman and I would have expected more from them as they target miltary and veterans. Do not recommend after my experience. I would have expected more from a Hawaii based business