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    The UPS Store

    4.2 (22 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 2 weeks ago

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    5 hours

    Response rate

    100%

    Services - The UPS Store

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    2 hours ago

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    7 months ago

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    1 year ago

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    7 months ago

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    1 year ago

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    8 months ago

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    9 months ago

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    4 months ago

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    3 months ago

    never busy. service always very quick. very friendly every time!! no fail quality awesome

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    5 months ago

    The line wasn't too long considering it was Christmas season. Both times I went I was greeted and serviced with smiles. Very helpful.

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    1 year ago

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    7 months ago

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    1 year ago

    Lyle is always a great representative for the ups store!!! Always with great service!!!

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    1 year ago

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    6 months ago

    Great customer service from Sheryl. Friendly and helpful! Helped me with my Amazon refund.

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    1 year ago

    So happy to have a UPS store in aiea now. Only 1 person working, nice guy and helped me fast.

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    7 months ago

    Super fast service but not the most convenient parking. Best to park on the first floor and catch the escalator up to the second floor.

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    Ask the Community - The UPS Store

    Can I drop off my prepacked and labeled Amazon returns here? Is there a limit on how many packages I can drop off? Thanks?

    No limit.

    Don’t See Your Question? Ask Away!

    Review Highlights - The UPS Store

    When I saw this location, I came by (same level as McDonald's in the Aiea shopping center) and they were so empty.

    Mentioned in 3 reviews

    Read more highlights

    Aloha Ship and Pack

    Aloha Ship and Pack

    4.6
    (77 reviews)

    My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

    I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

    Professional Image - Kapolei

    Professional Image - Kapolei

    4.1
    (21 reviews)

    Who needs a last minute sign on graduation day?? Professional Image Kapolei saved the day! I…read moreneeded a poster board printed within hours lol. Normally I send my order to Office Depot for same day printing but I called and they said they wouldn't be able to print it that day. Then I went to Walgreens who said they're backed up 4 days. Went to UPS store they couldn't help me either. I was losing hope and praying bc i didn't want my son to be the only one without a poster or banner (I found out a day before that he was walking and had to scramble finding pictures and designing). I remembered this shop in Kapolei and called. Say helped me and said absolutely he could have it printed within 2 hours. He even emailed me first so I could email back my file to print with instructions. I sent him 3 files for 3- 18x24 poster boards and told him which is the main one I need if he can't print them all. He called me to clarify and said he could print them all and attach them to poster boards within 2 hours. He actually had them ready within 1 hour and cleared counter space for me to attach my sticks to the boards. The posters printed matte, while i would've preferred glossy, but hey, my son had boards! Wonderful customer service, accommodated my last minute order & price was very good too at $36/ea (cheaper than Office Depot). 5 stars all the way! P.S. they have USPS services for your mailing/shipping needs!

    Needed a sign for graduation. They were very quick with the initial draft and with any fixes…read more Prices are reasonable and sign was ready really quick. Just have to be patient with the one guy working by himself in store that was rolling around on the chair, especially with a line.

    US Post Office

    US Post Office

    3.6
    (61 reviews)

    I walked to this post office from pearlridge. I don't recommend it. It's really hot out there and I…read morealmost died. Anyway, if you can find it, it's a cool post office! It's kinda tucked away from the main road. Near the intersection of aiea bowl. Once inside, it has this really beautiful skylight design and the AC is strong. It felt so nice waiting in line; I never felt so good waiting in a PO line lol. The workers here are friendly and make small talk. It's cute. They have so many boxes out for people to take and even though there was a line, it went quickly. The guy scanned my QR code and took my box. It hasn't been scanned into the system though and it's been like 8 hours. I'm not sure how post offices work, but at the Ala Moana post office, the tracking on my packages starts only an hour or two after it's scanned. Idk why it's taking so long for this post office to start tracking my box. On my walk over, I noticed that there are quite a few hidden gems in the area. I am literally never in aiea, so this was a fun experience for me.

    Worst Service. Very Rude. We Opened A PO Box At Aiea Post Office. The Chinese Worker At The…read moreCounter Was Very Rude. He Misprinted Another Customer's Paperwork. He Looked At It And Let It Drop To The Floor. We Asked If We Needed That Document. He Replied With A Smirk "Not Really" All The Clerks Are Rude, A Customer Asked Why The Medium Priority Flat Rate Box Cost $95. It Should Be Around $40. They Started To Argue. The Clerk Started Quoting Bible Verses. The Customer Grabbed The Box And Stormed Out Of There. Terrible Service!

    The UPS Store - shipping_centers - Updated July 2026

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