My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

I wanted to mail a framed old picture to Las Vegas and was looking at the reviews of and saw Aloha…read moreS/P in Aiea....yessss took the picture in, asked if it was possible and the friendly person asked me the address to where it will be delivered to and boom it is going, great little shop...yes I will use the services and recommend them.

Thought I had reviewed this store before but maybe not. My…read moreactual rating is 4.5 / 5.0 Location in Aiea is convenient for me, parking is easy as long as you don't go during lunch hours, hours of operation are convenient for me:8-6. I bring my Amazon returns here, and they are quick and efficient in taking my item and getting me my receipt. They also have packing supplies if you need it for other mailings. (No pkg or label needed for free Amazon returns.) They sometimes have multiple staff working so it's quick. Service could be slightly friendlier, but I will choose fast and efficient over super friendly - please note that they are not unfriendly. First time I went I apologized for having multiple QR codes instead of combining my returns. The person (I'm guessing owner or manager) said it was safer that way. Thanks for the tip! Have used their services three times now and am happy.

SO GLAD they opened this location not too long ago... Great place to return your Amazon products as…read morewell. Every time i've walked in, they acknowledged my presence. I'm definitely coming here to ship all my boxed goods.

I walked to this post office from pearlridge. I don't recommend it. It's really hot out there and I…read morealmost died. Anyway, if you can find it, it's a cool post office! It's kinda tucked away from the main road. Near the intersection of aiea bowl. Once inside, it has this really beautiful skylight design and the AC is strong. It felt so nice waiting in line; I never felt so good waiting in a PO line lol. The workers here are friendly and make small talk. It's cute. They have so many boxes out for people to take and even though there was a line, it went quickly. The guy scanned my QR code and took my box. It hasn't been scanned into the system though and it's been like 8 hours. I'm not sure how post offices work, but at the Ala Moana post office, the tracking on my packages starts only an hour or two after it's scanned. Idk why it's taking so long for this post office to start tracking my box. On my walk over, I noticed that there are quite a few hidden gems in the area. I am literally never in aiea, so this was a fun experience for me.

Worst Service. Very Rude. We Opened A PO Box At Aiea Post Office. The Chinese Worker At The…read moreCounter Was Very Rude. He Misprinted Another Customer's Paperwork. He Looked At It And Let It Drop To The Floor. We Asked If We Needed That Document. He Replied With A Smirk "Not Really" All The Clerks Are Rude, A Customer Asked Why The Medium Priority Flat Rate Box Cost $95. It Should Be Around $40. They Started To Argue. The Clerk Started Quoting Bible Verses. The Customer Grabbed The Box And Stormed Out Of There. Terrible Service!

Excellent experience . I needed a notary done. My co-worker suggested here. I got here a little…read morebefore 4 on a Monday and the line was out the door. The line moved and with in 15 minutes I was done. Plenty of parking to booth.

I used to use this UPS Store regularly because it is close to the base where I work, and it was my…read moredefault delivery location for UPS packages to help prevent porch theft. Unfortunately, after my experience today, I will no longer use or recommend this location. My UPS app showed that my package was delivered at 11:16 a.m. I went to the store immediately after work at approximately 2:39 p.m., showed my ID and the UPS tracking information, and was told that they did not have my package. When I asked what I should do next, I was told to call the UPS 800 number. I left the store, contacted UPS customer service, and they confirmed that the package had in fact been delivered to the store and signed for by the manager, Cara. UPS then emailed me confirmation of the delivery and signature. I drove back to the store and showed them the confirmation indicating that Cara had signed for the package. Instead of taking responsibility or trying to immediately resolve the issue, Cara denied that it was her signature and insisted that she had not accepted the package. While I was calling UPS customer service again from inside the store, Cara eventually checked the returns area and found my package there. This was especially frustrating because she had previously stated that she had not accepted the package at all. Mistakes happen, and I would have completely understood if the package had simply been placed in the wrong area. What made this experience unacceptable was the lack of accountability, the conflicting statements, and the dismissive attitude instead of a simple apology and effort to correct the mistake. A package that was delivered and signed for that morning somehow ended up in the returns pile the same day, and I had to make multiple calls and two trips to the store just to prove that they had received it. Based on this experience, I will not use this location again. Customers trusting this store with their packages should be aware that items can apparently be misplaced, and the level of due diligence and accountability I experienced was extremely poor. Very disappointing customer service.

First of all, I've been using them for many years. The response time on emails are quick.... you…read morealways get a reply. I ordered a new banner for our civic club and it turned out great. I entered their new shop to pickup my order today and service is outstanding! The wait time is like no wait time, hahaha... someone greets you as soon as you open the door and you give them your name and poof, you pay and out the door. Good parking and easy to find. I highly recommend Aiea Copy Center, go check them out!

Ok... SO THIS PLACE IS ABSOLUTELY WONDERFUL! They have BIGGER AND BETTER SPACING. They have more…read moreroom for their machines and to work with! The boy TREVOR was VERY HELPFUL! Thank you! He made "test copies" and confirmed if I was satisfied with them before printing my actual copies and then calculated the total AFTERWARDS. Which was really affordable. OH! That's the other thing. They NO LONGER allow SELF COPIES but that's GOOD because we could have them do it and us NOT SCREW UP! Lol! Thanks for looking and YES!!! Go HERE for anything!

A great value to anyone living in Hawaii. HMS pricing beats any other Hawaii freight forwarder…read morepricing by a long shot. From pre shipment inquiry to pick it, the process had been very smooth. Kim with HMS customer service was quickly responsive to any questions from preshipment, pricing, and pick up. If you're looking to ship something bulky or heavy to Hawaii and don't mind waiting for about 10-14 days, this is the service for you.

Lowest price, super responsive, really friendly and immediate updates on my shipment. 11/10read more

After giving some blood for the doctor at DLS, seen these two express boxes (UPS & FedEx) nearby. I…read morefigured it would be a good idea to let everyone on Yelp know about these convenient gems, as it's really humbug to track down these two companies repositories or locations. Hoping that Yelp will allow this "business" drop off location to remain on the site. Upon analyzing the two boxes, it seems that it can't take really huge parcels, but sizes similar to the USPS medium flat rate boxes to something slightly larger, but not overly huge. If you need to drop off a medium to small parcel for these two companies, come to this location if I'm the neighborhood for a convenient way to mail your items.

Convenient location but the box I attempted to drop off didn't fit. Please note the UPS box's size…read morelimit is for relatively small or flat items.

I primarily use this UPS Store for Amazon returns, and it's become my go-to location. It's very…read moreconvenient for me coming from Mililani, and I'm usually in and out in less than five minutes. The staff has always been friendly and helpful, and the process is consistently quick and easy. Nothing complicated about it -- good location, good service, and very convenient. Hard to ask for much more from a UPS Store.

I never thought I would be writing a review for a UPS Store, but this one was definitely needed…read more When I walked in, I saw about 8 people ahead of me and immediately wanted to turn around and leave. Unfortunately, I had to ship something 2 Day, so I stayed. I honestly thought I'd be there for at least 30 minutes. I believe her name was Allyssa, and let me tell you, her efficiency and speed were seriously impressive. There was another employee at the counter, but they were already assisting another customer, so Allyssa was the one handling the rest of the line. She somehow managed to get through everyone in less than 10 minutes. I couldn't believe how quickly and smoothly she kept everything moving. She was fast, organized, and efficient without making anyone feel rushed. Allyssa absolutely deserves a raise. Service like this definitely deserves recognition.

This crew seriously saved us! We moved from Diamond Head to Nānākuli and knew we needed some extra…read morehelp, and they made the whole process so easy. Even with an hour+ of traffic, they got everything done in under three hours! The best part? No hidden fees or surprise charges, just one flat fee. Mahalo, Alfredo and team! If you need a crew to make your move stress free, these are the guys!

This team was EXCELLENT! They worked fast and efficiently. They carefully wrapped all furniture,…read moretook it apart and put back together in the new condo.They saved every screw and wood dowel, which speaks to their attention to detail. They managed with professionalism condo moving restrictions. Alfredo was very responsive, completed moved in estimated time and price was exactly as quoted. I can not emphasize enough what a great team and what great service they provided. If we ever move again I will definitely be reaching out.