Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

I own a storage facility, and an adjacent property caught fire and damaged my building and a 900'…read morefiber optic cable run. Zencom was recommended by my security camera company to come in and replace the fiber so I could get my cameras back up and running. Adam came out from Zencom and quickly assessed the situation, spoke the language of my security company and developed a plan to replace the fire damaged cabling. Within a very short time, he obtained the necessary supplies and had the replacement installed in less than a day. More impressively, he came back and spent hours making sure all the cameras were back up, correcting minor issues he came across with my initial installation and left me in a much better situation than I was in even before the fire. I honestly hope to not need Zencom again, but if you need them, I highly recommend Adam and the Zencom team.

Had 8x Cat6 ethernet wired from 2 bedrooms and living room to the laundry room. Thorough and…read moreplanned approach to cutting sheetrock so it may be patched later. Overall great work. I will definitely reach out again for any more cabling needs

I went in on a Sunday afternoon with a simple activation request as I already had service and just…read moreneeded to switch to a new phone. I was greeted right away, checked in, and had a seat waiting to be called. An hour later I asked if I was still on the list. "Yes, there are still two ahead of you so probably another half hour." Everyone was very nice and well-trained, but the store was under-staffed and I probably would have left if they had just told me up front that I would likely be sitting there for 90 minutes waiting for something so simple. Make an appointment!

I have been an Xfinity customer for over 10 years and have never had a problem. This is not a…read morenegative review of Xfinity, as a company I give them 5 stars and will always be a customer. This review is specific to the Dublin store and my experience with an associate named Maria. My wife and I visited the Dublin store to resolve an $800+ discrepancy on our account regarding promotional trade-in credits that failed to attach to our phones. The original trade-in transaction back in September was handled personally by Maria during the "iPhone 17 on us" launch promotion. When we returned to the store in July to fix the billing issue as we were getting billed full retail price for the phones with no promotional credit, Maria checked us in herself and explicitly wrote in the log that our visit was about "phone credits not being applied." After making us wait 90 minutes while she was in the back office, another associate called her over to assist us. Before we could even explain our situation, Maria immediately claimed she didn't remember us, despite handling our original upgrade and personally writing down our reason for visiting an hour prior. When we asked her to check the backend transaction notes on our account, she told us she made during the trade-in, she refused, raised her voice, and falsely claimed our trade-in devices were not eligible for the promo she explicitly sold us at the trade-in. She then pulled out a personal phone calculator to perform arbitrary math that comically wasn't even adding up to dismiss our bill balance, and condescendingly telling us we just didn't understand our bill. When we pushed back, she used the initial retail agreement to claim we agreed to the incorrect pricing so there was nothing she could do, completely ignoring that backend promotional credits were supposed to be attached. It was clear she had 0 interest in helping figure things out. We walked out and escalated the issue directly to Comcast Corporate Executive Resolution. An executive audit revealed that Maria had typed explicit notes into our file back in September acknowledging that our trade-in credits failed to apply properly, but she abandoned the ticket and left us being billed full retail price for months. Executive Care resolved the issue in ten minutes and issued an $896.00 adjustment to fix her error she was either trying to hide or simply did not want to do her job that day. Xfinity as a company made things right immediately, but the level of misrepresentation, dishonesty, refusal of service, disrespect, and outright stonewalling from Maria at this store location was unacceptable and almost cost me $896. Never go to this store.

Mike and team did an outstanding job wiring up our security cameras and internet routers in our…read morehome. They are very familiar with the ubiquiti systems, and did a very neat and professional-grade job! They routed all the cables via the attic and into my garage, where they wall-mounted my server cabinet too. All done at a reasonable price as well.

I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

I have utilized Rodney's services for years now and I have always found him helpful in every way…read more He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney!

Very rarely will you find someone that loves to help people more than anything else. You will find…read moresuch a person at Computer Janitor.

LOVE these guys! They currently provide us with expertise for our Nortel BCM50 phone system. They…read morecan fix remotely or onsite and do so quickly and effeciently and with fair pricing. They have helped us for the past 3 years and we'd be lost without them. Bryan, Mike and Ryan are just wonderful!

We've been working with this company for the past 5 years and could not ask for better support with…read moreour Nortel system. They recently relocated our office and the move went flawlessly. All of their employees are well-trained, knowledgeable, and go the extra mile to provide excellent customer service. I would highly recommend them to anyone.

I called today to get help for a San Ramon location today and was extremely impressed with the…read moregreat service Tyler Curcio provided. He was willing to go the extra mile and find a tech for the time we needed and their pricing is excellent.

From the owner: Telecom Management, Telco Audits, Cable Infrastructure, VoIP Solutions and Unified Communications,…read moreVoice Mail Solutions.

I came for T-Life Tuesday blanket reward. The staff was so friendly even I did not 'buy' anything!…read more I would definitely come to this store! Very organized and well maintained. Location was prime too. Only issue was sometimes parking is difficult. If you do not mind a min walk, there are much more parking spots near BJs or Target.

The experience was 10/10. 10/10- Time was fast…read more10/10- Customer service was amazing 10/10- Knowledge of products and service is excellent 10/10- Solutions oriented with a careful approach 10/10- Updated with newest and latest offers. 10/10- Environment is clean 10/10- Staff is approachable and helpful. Definitely will come back again. Highly recommend this location. Amazing

We have been customers for 13 years together. Previously, I was a customer since 1999 or maybe…read moreprior to that when it was VoiceStream until 2010. The female worker here has been rude on two occasions. I really need to get her name. T-mobile CS sent me to this store to pick up my youngest daughter's phone that is on warranty. The female agent refused to do the exchange. After one hour here I am now in the parking lot with T-mobile CS and most likely nothing will be resolved. We have paid $9/month for insurance on her basic phone for 2+ years that I was told I can buy it for $50; but, they won't assist me further. Basically, you'll get screwed over and over; given the run around between CS and the store; and still no resolution. So now; on hold with CS and waiting to speak to someone in CS to most likely give us the run around as always.

This Tmobile store is located in the same plaza as Home Depot. It's on the corner closest to the…read morestreet. Plenty of parking. It's nice having a local tmobile store to go to to talk with the associates in person. They were pleasant and helpful. Not too many other stores in this plaza. Hopefully things pick up so that the area can do well.

The store manager Mohamed is a fraud. I have a long list of lies he gave me in 3 different visit!…read more I went to the repair center to get my iPhone repaired. They informed me that I needed to send my phone out for repair and they would give me a loner! He then gets that phone set up and once I got home which is an hour away I found out the storage on the phone wasn't enough! While I was at the store I wanted to add my daughter to my plan and use an unlock iPhone. He helped me unlock the phone and then set this one up also. I get home and she can't call anyone. I call him and he said I have to come back. So the next dat I return to the store and he informs me he has another loner phone I can use (great!) But my daughters phone does not connect to sprint network and he doesn't know why! He kept pushing me to "upgrade" her phone and get her a new one! I took it to another sprint store and sure enough they had no problem getting it on the network! They said he probably wasn't making his numbers for the day and was trying to sale to us! However, I just ordered a new iPad and the iPhone 12! Lastly, I come back to pick up my repaired phone my case and screen protector are gone! He first tells me that it's a new phone which I knew was NOT TRUE! I asked the tech that called me last week if it was repaired or replaced. I also had the paperwork in my hand that showed it was repaired! He then goes and gets me a new screen protector but swears I didn't leave my phone case! He was all over the place And even called to see if I forgot to leave the other loner phone. Everything about this guy is a fraud! He is a used car sales men so be careful when he is helping you!

Felt completely like it was a 'bait and switch' situation. And, a big attitude from the female…read moreattendant. I intended to buy 2 Apple 6 watches. But, I'll go to your CORPORATE STORE over on Johnston Ave, Pleasanton. And give them, Ramon Brion my $1,000+ and walk out with 2 Apple 6 watches. You lose! I don't frequent places of business that serve attitude whilst acting like if I slip you a $50.00 THEN maybe I'd get the product and service with a smile and no attitude.