I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

Upon establishing a relationship with the company and the tech all issues related to my drop…read moreconnection have been resolved. The tech was able to resolve my persistent issues with my modem, resulting in a satisfactory signal for the last half year. The modem has been replaced, and all aspects of my network are now functional. This is the first time I've had a satisfactory signal in half a year. Everyone in my household is delighted. The internet network has finally been fixed. The proprietor and the technicians were quick to resolve any issues. I have been assured by their work and quality. I can confidently state that this company is a reputable one that will not solicit you for a fee. I will highly recommend this company for future issues and work. Thank you Ari & Frank(tech) for fixing my network.

I own a storage facility, and an adjacent property caught fire and damaged my building and a 900'…read morefiber optic cable run. Zencom was recommended by my security camera company to come in and replace the fiber so I could get my cameras back up and running. Adam came out from Zencom and quickly assessed the situation, spoke the language of my security company and developed a plan to replace the fire damaged cabling. Within a very short time, he obtained the necessary supplies and had the replacement installed in less than a day. More impressively, he came back and spent hours making sure all the cameras were back up, correcting minor issues he came across with my initial installation and left me in a much better situation than I was in even before the fire. I honestly hope to not need Zencom again, but if you need them, I highly recommend Adam and the Zencom team.

Had 8x Cat6 ethernet wired from 2 bedrooms and living room to the laundry room. Thorough and…read moreplanned approach to cutting sheetrock so it may be patched later. Overall great work. I will definitely reach out again for any more cabling needs

I went in on a Sunday afternoon with a simple activation request as I already had service and just…read moreneeded to switch to a new phone. I was greeted right away, checked in, and had a seat waiting to be called. An hour later I asked if I was still on the list. "Yes, there are still two ahead of you so probably another half hour." Everyone was very nice and well-trained, but the store was under-staffed and I probably would have left if they had just told me up front that I would likely be sitting there for 90 minutes waiting for something so simple. Make an appointment!

Overall service is good, came here about 3 times in total and never had a bad experience…read more Sometimes wait time can be quick but sometimes can take forever to be seen.

I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

Excellent service. Completed the job quickly and were very careful not to be disruptive while…read moreworking at my home. Their pricing was fair and straightforward. Recommended.

I have utilized Rodney's services for years now and I have always found him helpful in every way…read more He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney!

Very rarely will you find someone that loves to help people more than anything else. You will find…read moresuch a person at Computer Janitor.

I called today to get help for a San Ramon location today and was extremely impressed with the…read moregreat service Tyler Curcio provided. He was willing to go the extra mile and find a tech for the time we needed and their pricing is excellent.

From the owner: Telecom Management, Telco Audits, Cable Infrastructure, VoIP Solutions and Unified Communications,…read moreVoice Mail Solutions.

The experience was 10/10. 10/10- Time was fast…read more10/10- Customer service was amazing 10/10- Knowledge of products and service is excellent 10/10- Solutions oriented with a careful approach 10/10- Updated with newest and latest offers. 10/10- Environment is clean 10/10- Staff is approachable and helpful. Definitely will come back again. Highly recommend this location. Amazing

We came into the store on June 14 at 6:30 pm to have a screen protector replaced and the Customer…read moreService sucked A black male don't know his name told us 15 to 20 minutes.. We ended up waiting an hour and walked out and never got the screen fixed. Horrible Customer Service I don't ever wanna go back to this store and I recommend that you don't go to the store. They ignored me like I wasn't even there.!!!! so disappointed in T-Mobile and their customer service

We have been customers for 13 years together. Previously, I was a customer since 1999 or maybe…read moreprior to that when it was VoiceStream until 2010. The female worker here has been rude on two occasions. I really need to get her name. T-mobile CS sent me to this store to pick up my youngest daughter's phone that is on warranty. The female agent refused to do the exchange. After one hour here I am now in the parking lot with T-mobile CS and most likely nothing will be resolved. We have paid $9/month for insurance on her basic phone for 2+ years that I was told I can buy it for $50; but, they won't assist me further. Basically, you'll get screwed over and over; given the run around between CS and the store; and still no resolution. So now; on hold with CS and waiting to speak to someone in CS to most likely give us the run around as always.

This Tmobile store is located in the same plaza as Home Depot. It's on the corner closest to the…read morestreet. Plenty of parking. It's nice having a local tmobile store to go to to talk with the associates in person. They were pleasant and helpful. Not too many other stores in this plaza. Hopefully things pick up so that the area can do well.

The store manager Mohamed is a fraud. I have a long list of lies he gave me in 3 different visit!…read more I went to the repair center to get my iPhone repaired. They informed me that I needed to send my phone out for repair and they would give me a loner! He then gets that phone set up and once I got home which is an hour away I found out the storage on the phone wasn't enough! While I was at the store I wanted to add my daughter to my plan and use an unlock iPhone. He helped me unlock the phone and then set this one up also. I get home and she can't call anyone. I call him and he said I have to come back. So the next dat I return to the store and he informs me he has another loner phone I can use (great!) But my daughters phone does not connect to sprint network and he doesn't know why! He kept pushing me to "upgrade" her phone and get her a new one! I took it to another sprint store and sure enough they had no problem getting it on the network! They said he probably wasn't making his numbers for the day and was trying to sale to us! However, I just ordered a new iPad and the iPhone 12! Lastly, I come back to pick up my repaired phone my case and screen protector are gone! He first tells me that it's a new phone which I knew was NOT TRUE! I asked the tech that called me last week if it was repaired or replaced. I also had the paperwork in my hand that showed it was repaired! He then goes and gets me a new screen protector but swears I didn't leave my phone case! He was all over the place And even called to see if I forgot to leave the other loner phone. Everything about this guy is a fraud! He is a used car sales men so be careful when he is helping you!

Felt completely like it was a 'bait and switch' situation. And, a big attitude from the female…read moreattendant. I intended to buy 2 Apple 6 watches. But, I'll go to your CORPORATE STORE over on Johnston Ave, Pleasanton. And give them, Ramon Brion my $1,000+ and walk out with 2 Apple 6 watches. You lose! I don't frequent places of business that serve attitude whilst acting like if I slip you a $50.00 THEN maybe I'd get the product and service with a smile and no attitude.

So this company is a big, huge, giant of a company and even if you're just looking for a simple…read morephone for your home or office, they can hook you up. If you'd like to put security cameras all over your house, or if you need a shiny new server rack... what ever big or small, they have it all.