Wonderful experience, clean and safe area. Kind I was able to get an storage unit the same day.read more

The best services possible for storage. Extremely well maintained, friendly staff and accessible…read morefor large trucks. The best prices for the unit sizes. I've been a customer several years

Have stored my stuff here for over 3 years and never had any problems. Staff has always been…read morefriendly. When doing research they were the cheapest price I could find and they were quick to get me set up with a unit. Same day service! Grounds are secure requiring a gate to be unlocked via a personal code to get in and get out which always gave me peace of mind. Highly recommend them!

DeAnza self storage runs like a well-oiled machine, the manager Robert has been running this place…read morefor years and knows everything about the business from the bottom up, & he's a great guy who keeps me laughing. They recently installed all new lighting over the entire facility for added security!! Prices are very reasonable, and it is by far the best storage center in the area, in comparison to it's competitors!

I sent out a request for a storage unit, this facility responded that they had what I was looking…read morefor. I called, spoke on the phone with Teresa and she said they had a 2nd story unit. I'd pay $71 out the door for insurance, starter fees and 1/2 off my first month of rent. I was driving from out of state so I secured my reservation. Same day, talked to Peter, he assured me the unit was available and to come in to sign the paperwork. I was driving from out of state so I got in town after their hours. Today, I venture out in the rain to claim the unit I was assured was reserved. I was met with some chick who was clearly high and had to ask me if I already had a unit after I stated I was a new customer. She told me the elevators are broken so they aren't renting anything on the second floor. Lol. Straight up liars.

Been a customer for almost a year now after losing my home to wrongful foreclosure and having to…read moremove the contents of my home into storage while my case goes to trial. I was greeted by Tina Louise who said Hi my name is Tina and yours is? I said; "Tina". Tina says No no no... let's try this again. Hi my name is Tina and yours is" I said; "Tina". It was hilarious. When you are named Tina it's surprising to meet another Tina. We hit it off from there. She showed me the units she had available. I rented 3. When moving my things over there I had underestimated how much room I needed and was able to get another unit without a problem. The grounds keeper helped me one night as it was getting dark I didn't realize there was a bulb out overhead. He came up and changed the bulb and showed me how to work the timer so I was able to get a few more things done. Everyone has treated me with respect. I recommend renting here.

David and Fay are wonderful managers, very kind and compassionate, as is Laveena. They took…read moreexcellent care of my displaced family member, helping him with his storage units and payment. It is a very clean and safe place to store your belongings. We would highly recommend them!!!! The Cramer Family

We stored our travel trailer here for 5 years. Never had any sort of problem or concern during that…read moretime, our trailer was always safe and secure. We were always treated with courtesy and kindness by the management. We recently sold our travel trailer, but if we ever have a need to store anything in the future, we will definitely be back to this facility. Highly recommend to anyone, good rates and good service.

1 Star I had a terrible experience trying to rent a unit at…read moreSecurCare Self Storage. I first went to the location on Service Ct, but the gate and door were locked. I couldn't even get inside to speak with anyone. No signs, no help--just locked up. So I drove to the Columbia location, hoping for better luck. Unfortunately, it was just as bad. I was told the staff couldn't assist me because they were on a Zoom call for a "district meeting." They flat-out said she wouldn't help any new customers until the meeting ended--maybe around 12:30. It was around 11:50 or so. Frustrated, I drove to the Main Street location and finally got the help I needed. Angel was awesome--welcoming, informative, and professional. Funny enough, he mentioned he was on the same Zoom meeting but still managed to assist me without issue. Thank you, Angel, for doing your job and treating me like a customer that matters. But to the other locations--locking out potential customers and refusing service because of a meeting? Unacceptable.

Let residents use the dumpster. Don't let Bow blame people for squatting when trying to clean,…read morestuff I wanted stayed outside my unit, trash and stuff ruined by mice went into my second unit. I just wanted to clean I'm disabled cleaning for me takes time. 2 hours or weeks or months. Now I have to wait to clean, check mice damage, take pictures send to insurance. I was just fine cleaning until now said I had to leave otherwise he would report me for squatting.

This place has great customer service and prices but that last thing I expected was mice to lay a…read morenest in my storage and have babies and poop droppings all over my belongings when I only had my stuff in there for two months max ! My daughter is constantly hospitalized for her asthma and now I have to throw most of my belongings away because she can get a asthma attack from mouse pee and poop!!

If you don't plan on having insurance make sure you don't rent from here. Roof leaked and damaged…read moreour belongings. Very dissapointing. Nuff said. I hope this helps you make a wiser decision when choosing a facility to store your belongings. Contracts are designed to give owners and operators leway for their negligence so be careful what you store! I do like the staff but there is nothing they can do if your personal belongings are damaged!

I have used other storage places before and this is the most pleasant greeting and informational…read moreexperience! Judy, made me feel like we knew each other for years. She explained everything I needed to know and showed me my unit. It all looks nice and clean. Her great attitude already let's me know this was the right choice, not to mention their reasonable prices!! Thanks Judy! :) Beatriz L.

Excellent customer service. Kimmy was a delight. She knows her stuff, very professional and…read morefriendly. She really cares about her job, the company and her customers. It's so refreshing to experience customer service like that again. They have the most competitive pricing too. The place is very clean. I'd feel comfortable using this storage place again and recommend it to people.

I went in today to look at a unit and was helped by Ms.Tricia. she is a joy to speak to and helped…read moreme with everything I needed. she was very detailed in which unit may be better for what I needed to store. She was informative about what I needed to do if I no longer needed the storage and made sure I knew the dates and how everything worked. As I have previously worked in the storage business I feel she handled me and my situation very well! Thank you so much Ms.Tricia you're the GOAT!!!

Employees are rude and do not work with people. The prices are astronomical and charge more and…read moremore for existing customers and charge minimal to new spenders. My same unit I have had for 5 years or more is close to $400 per month and the same unit is $less than $200. Ladies there needs to be fired

such a nice unit! very secure and clean! the workers were kind and knowledgeable to us!read more

Stay far away from this facility!! I had two separate…read morebreak-ins a year apart, and they never repaired the area where the thieves gained entry. Apparently there were homeless gaining entry to the facility and staying after hours, and the facility did nothing about it. They refused to take responsibility so I'm left no choice but to contact an attorney.

Quick, friendly service. I was able to access the storage unit right away. Easy to access any day…read moreof the week. They treat you like you're family.

I have been a customer for 5+years and Tammy has always been very accommodating. Tammy is extremely…read morehelpful, kind, down to earth and so much more. Thank you so much for everything Tammy. Aside from great customer service, this storage location is perfect. Never had any issues and/or concerns. If you are looking for storage space please consider this location.