Linda was so genuinely helpful when we came in to address our issue. We went to our storage unit on…read moreThanksgiving to get our Christmas items and noticed our key no longer fit the lock. Someone had taken our lock off and put a completely different one on there. Linda got on the phone with HR to see how to handle our issue. They explained the steps to her on how this should be handled just in case we needed to file a police report if we had any items missing. The person that normally cuts the locks off wasn't there, but she didn't want us to wait for him to get back and wanted to help us resolve this. She was fast, professional, genuine, kind, and very helpful. She was able to cut off the old lock so we could put a new one on. Her management and customer service skills are far above the ordinary. Thankfully, nothing was missing from our unit and we did not need to file a police report. We have been customers there since 2016 and this is the first issue we've had. Thank you Linda!!

Their service was excellent and they are very cheap in town. I moved from life storage to them…read morebecause of their price. Yashesh Patel

A+ storage facility! I will never go to another storage spot. The woman that runs it is awesome and…read moreextremely accommodating. I highly recommend bringing your "extra" belongings to this facility because you will not be disappointed. Security is great, prices are great and customer service is great. Thanks, Atlas!

I had such a great experience with Atlas Storage! Everyone is super friendly, helpful, and made the…read morewhole process so easy and stress free. The property is clean, secure, and very well maintained. You can really tell they care about their customers and go above and beyond to help. It's hard to find good customer service these days, but they truly made me feel welcomed and valued. Highly recommend if you need storage in the area!

Doug very friendly, made the check in fast and easy. Always nervous parking at a storage…read morefacility, but the big gate high fences and countless video cameras sets my mind at ease. Plenty of room to maneuver an RV. Very clean and well maintained. Ill leave an update in a couple of months and let y'all know how its going. For now I'm very happy.

HORRIBLE PLACE! This place is constantly under new…read moremanagement. Communication is horrible. Today I received a call stating that the door to my unit was changed and I need to go in and pick up keys to access my storage. I never received notification although they claim a notification to do this was mailed on August 7, 2019 (5 months before the change occurred). Also, had to speak with someone this morning and ask why I was being billed for February when we just started January. I'm starting to believe that this is run by crooks and my stuff was probably stolen, I will be heading down there in the morning to pick up my keys and change the locks and give 30 day notice to vacate after renting a unit from them for several years. Get it together management!!!!!!!

Jess was very helpful and has great customer service I was very impressed with the level of…read moreknowledge and attention to detail she had over the whole process I do recommend this place if you live in the area

Jess was extremely helpful and met all my needs in a storage. Prices are very reasonable and I…read morehighly recommend this facility!

Run away from this company. Total shady business practices. My two kids were in a car with a friend…read moreand they needed a tow for less then a mile. Roadrunner Towing was called out and when they got to the home where the car was being dropped off at, the tow truck driver charged them $395 in cash. My daughter and two others tried to use their cards, but they were told the system was down for cards. Seems VERY suspect. Then I call today and was quoted $120 for a tow 1 mile or less. I told the lady that my kids were charged $395 in cash last night and then she said "oh yeah, that's the price if police make the call." I bet! That's totally BS and she knows it. If anything the police would have a better rate, not a more expensive one. I know what the driver did and she does too. He took advantage of a situation, demanded cash and now is hiding behind "policy". I'm a small business owner and know how to treat a customer, and Roadrunner Towing in Yucaipa should be ashamed of themselves for what they did to kids. I certainly will not ever give business to shady companies like this.

Road Runner 24 hour Towing service Yucaipa, CA was excellent. They took care of me ASAP. I only had…read moreto wait 30 mins. They changed my tire quick. Great service and a huge help. Thank You. I have Carmax Maxcare and they took care of the bill.

This place has come a long way. It's under new ownership and you can tell that it's better. Units…read moreare affordable and although there's not really official on site staff, anyone I've ran into has been super helpful. Most all biz is done remotely which makes it quick and easy to get a unit. They offer good specials for moving in - I like it so much I have TWO units lol I recommend this place for a budget friendly option and to support local small business.

From the owner: Highland Self Storage is your premier storage solution in the heart of Highland, California! We…read moreoffer 24/7 security, budget-friendly costs, and a secure and spotless facility. When it comes to the safety and security of your belongings, we go above and beyond. Our state-of-the-art security systems, including 24/7 video surveillance, individually alarmed units, and secure access codes, ensure that your items are protected round the clock. You can have peace of mind knowing that our dedicated on-site managers are always available to address any concerns. We understand the importance of affordability, which is why we offer competitive pricing options that won't break the bank. Compared to competitors like Public Storage, ExtraSpace, and Universal Self Storage, we strive to provide the best value for your money. With us, you'll find flexible rental terms and various unit sizes to suit your specific needs and budget. Our facility is meticulously maintained, guaranteeing a clean and hygienic environment for your belongings. We take great pride in offering a spotless facility, where cleanliness is our top priority. You'll find that our storage units are well-maintained and free from dust, pests, and humidity, ensuring your items remain in pristine condition. Located in Highland, our storage facility conveniently serves customers from surrounding cities such as San Bernardino, Redlands, Rialto, and Fontana.

Easy to set up! Showed me selections , got in on promotional…read more Jenna is very friendly and helpful. Lovely facility. Easy access.

My husband and I had a wonderful experience at the Yucaipa location. We were only there for a few…read moremonths before finding a home, but the entire process--from securing the unit and touring our options to accessing the facility--was seamless. The property is very well maintained, and the team is extremely friendly. We really appreciated the quality customer service. The move-in deals were awesome and beat out other local options. Even after the special ended, the regular price for our unit was very reasonable. We had been paying twice as much at a different storage company in Redlands that wasn't as clean or well-managed. Overall, we were very happy with our experience and would definitely store our belongings there again. We felt confident that our items were safe, clean, and stored at a great price for the size of our unit.

This place is the best storage facility around! The people are nice to work with and you always…read morefeel like your things are safe and secure.

I love the way I was treated and the ease with I was able to get in and out of the storage unit…read more Lovely people in the office

Expensive but really nice! Talk with Shelly, she's a great manager and will treat you well!read more

Very good service, professional employee that attended me she was very efficient from beginning to…read moreend of my moving in date till now!!