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    The UPS Store

    3.3 (123 reviews)
    Closed 8:00 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

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    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    7 years ago

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    10 years ago

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    Photo of Nevine A.

    Nevine A.

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    7 years ago

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    Photo of Cesar P.
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    9 years ago

    Consistently impersonal and rude service. Do come here if you enjoy brusque arrogance when paying for notary services.

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    9 years ago

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    10 years ago

    Helpful 1
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    Photo of Anna P.
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    12 years ago

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    Photo of Nevine A.

    Nevine A.

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    14 years ago

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    13 years ago

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    15 years ago

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    10 years ago

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    13 years ago

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    14 years ago

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    11 years ago

    Helpful 1
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    Photo of Airi P.
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    7 years ago

    Super friendly staff, helped us with an order when we were missing information. Thanks so much for the service

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    13 years ago

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    Photo of Oski B.
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    10 years ago

    Consistently unfriendly service at this location. Let's lose the aloof and unhelpful attitude.

    Business owner information

    Photo of Nevine A.

    Nevine A.

    Please refer to Darren O's comment. Thanks.

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    15 years ago

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    11 years ago

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    Photo of Will B.
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    11 years ago

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    9 years ago

    Expensive for their po box service, but polite, professional and helpful. 24 hr access

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    Photo of Angela T.
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    10 years ago

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    10 years ago

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    10 years ago

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    8 years ago

    Business owner information

    Photo of Nevine A.

    Nevine A.

    Helpful 2
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    16 years ago

    Very helpful people. Skip the wait times in the USPS stores and trust me there prices and wait times are much better.

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    9 years ago

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    Photo of Kyle S.
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    10 years ago

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    9 years ago

    Been going here for over 10 years for UPS related services. Well over 100 visits. I find them very reliable and competent.

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    14 years ago

    Helpful 2
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    12 years ago

    Business owner information

    Photo of Nevine A.

    Nevine A.

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    11 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    Page 3 of 4

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    So I called in advance to ask if they can help me with my notary paperwork & happily they took me in making thing's easy and fast for my parents and myself.

    Mentioned in 3 reviews

    Read more highlights

    Nomad Post - LiveScan Fingerprinting now available

    Nomad Post

    (37 reviews)

    Highly recommend!!…read more I have rented various PO Boxes in the Pasadena and Sierra Madre Area over the last three decades (including at the Post Office and at the UPS Store), but nothing even comes close to what Mark and Monica have done with Nomad Post after they bought it from the previous owner. The transformation has been breathtaking. As survivors of the Eaton Fire, we lost our Altadena house and had to move from distant temporary location to temporary location until we relocated out of state into temporary post-fire housing in Hawaiʻi. We were terrified of losing important official mail/correspondence in the chaos of all the moves. There was no way that a US Postal Service mailbox could have kept up with our needs. I am SO glad we happened to have a rented PO Box with Mark and Monica at Nomad Post! For instance, now that we live in Hawaiʻi, we are true "nomads" and we can no longer physically pick up our PO Box mail in California. Mark and Monica kindly collect up our California mail for us and ship it to us in Hawaiʻi without charging an extra fee for their own time/labor. They weigh each packet of mail when itʻs ready to send to us, quote the current prices of available shipping options (US Postal Service vs FedEx), and we choose whichever is cheaper that week. Surprisingly, in recent months, FedEx has become cheaper than the US Postal Service for sending our mail packets to Hawaiʻi. Also, sometimes online retailers refuse to ship to Hawai ʻi. We live on an island. Not being able to order things online would make life a lot more difficult. Again, Mark and Monica happily receive on our behalf at Nomad Post, and then work with us to figure the best way to get each item to us in Hawaiʻi. So easy, and we still come out way ahead on cost. Fortunately, because Nomad Post is a complete one stop service center, Mark and Monica can easily implement any shipment method/arrangement we choose. They are both fast AND affordable, which makes working with them worth every penny. We are so grateful that one crucial thing that we have not had to worry about in the post-wildfire moves and chaos has been losing our lifeline of very important mail and online retailer shipment receiving capacity. By the way, since taking over as the new owners a while back, Mark and Monica overhauled/renovated the shop and have turned it into a bright, clean, cheerful, accessible, well organized miracle. They instinctively think about what would be best for us as the customers, and offer more service than I ever imagined possible. If you have a small business or need a personal PO Box mailing address or any number of services for any reason, Mark and Monica (aka Nomad Post) are definitely who you want in your corner as part of your team!

    Have used this place for mail and notary services. The owners are very friendly and helpful. Will…read moreuse them in the future again.

    Box & Ship - Barely any of my original  packing material used, loosely

    Box & Ship

    (39 reviews)

    I am an exhibiting professional artist, and my recent experience with Box & Ship in Pasadena was…read moreabsolutely unacceptable. I contracted Box & Ship to handle the packing and return shipment of my original oil painting and custom frame from the 2025 California Art Club Gold Medal Exhibition. Their responsibility was simple: pack my artwork properly, with all of my original packing material, that I clearly had instructions to save, so it would arrive safely. Instead, their negligence, of not saving my original packing material and their poor repackaging, caused damage to my frame, and their customer service afterward towards me was dismissive and unprofessional. Here are the facts: Improperly sealed box: When I received my painting via FedEx on September 10, 2025, one end of the box was barely taped shut and nearly open. Only two pieces of tape barely holding one end of the box closed. My original packing material was mostly missing inside: There was very little packing material holding the painting and frame in the box. The artwork could shift around freely during shipping. Missing original packing: When I shipped my painting to the exhibition in July, I personally packed it with bubble wrap and peanuts so it was tight and secure....it could not move at all. It arrived to the California Art Club Gold Medal Exhibition undamaged and safe. However, after waiting 3-4 weeks to have my painting shipped back to me and Box & Ship finally got around to send it back, most of my original packing material was missing, leaving the piece vulnerable. Resulting damage: Because of their careless packing, the inner wood liner of my custom, hand-finished frame sustained a full break. I hand-finished this frame myself to match the painting, and repairing it will cost $200 in labor and materials. I have extensive photographic documentation showing the poor packing job and the resulting damage. When I contacted Box & Ship to request reimbursement, their response was dismissive. Instead of taking accountability, they told me: "The California Art Club insures the Gold Medal. Not Box & Ship. Please contact Eire and take it up with them." This reply is unacceptable. Not only does it deflect accountability for their poor packing practices, but it also demonstrates a complete disregard for the artists whose work they are entrusted to protect. Whether or not the California Art Club maintains insurance on artworks exhibited, the fact remains that Box & Ship themselves caused the damage through careless handling. As an artist, this experience has been infuriating. I will never trust Eric and Box & Ship again, nor use their poor shipping services. Their negligence not only damaged my frame, but their dismissive attitude shows they do not value their customers or the responsibility of safeguarding important artworks. I strongly urge the California Art Club to reconsider its relationship with Box & Ship. By continuing to use this company, they risk not only their reputation, but damaging more artists' works and undermining their commitment to protecting the contributions of their artist members, which make all their exhibitions possible. For fellow artists: think twice before entrusting your artwork to Box & Ship in Pasadena, California. Based on my bad experience, they are very slow to ship artwork, apparently have too much work for them to handle in a respectable time frame, careless in their packing and refuse to take responsibility when their negligence causes damage.

    We have used box and ship for years with positive results. However, last Saturday I arrived at 9 AM…read moreexactly and until 9:20 and they still had not opened. This is the second time this has happened. their website indicates the they open at 9:00. Disappointing that this business cannot keep an opening schedule.

    The UPS Store - shipping_centers - Updated May 2026

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